Customer Rating = from 1.0 (very poor) to 5.0 (excellent)
Review: 16 April 2008
Aircraft: Boeing 747-400
Name: Craig Byford (USA)
Position: Aisle
Layout: 3x4x3
PAX size: Large
Recommended : No
Comfort Score : 1/10
Legroom space
With all the airlines flying at close to full capacity these days there is no way for a tall person to be comfortable in these
seats. I can usually sleep anywhere but for the two long haul flights was not able to get any sleep at all.
Also, while the in-seat entertainment is a nice feature it comes at the expense of leg room as
Qantas put a hefty box under the aisle seat to accommodate this which leaves no room for legs to
even spread out. I would consider myself pretty fit and agile but once that seat in front reclined
there is no easy way to get out of my seat leaving me trapped for the duration of the 12+ hour
flight. Prisoners get more space.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest No
Review: 20
March 2008
Aircraft: Boeing 737-800
Name: Mitch Messer (Germany)
Position: Aisle
Layout: 3x3
PAX size: Medium
Recommended : No
Comfort Score : 2/10
Legroom space
Qantas economy seating on their narrow body fleet are terrible. Very cramped especially when seat in
front of you is reclined!! Impossible for anyone in the same row to get out without others having to
stand up.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest No
Review: 21
February 2008
Aircraft: Boeing 747-400
Name: Philip Wooster (Germany)
Position: Aisle
Layout: 3x4x3
PAX size: Medium
Recommended : No
Comfort Score : 1/10
Legroom space
Row 27, the second of two rows between Business Class & first set of Economy class toilets, stairs
to upper deck on 2-class B747-400. Knee room is minimal which is made even worse by the video boxes
under the aisle seats of the middle section, causing close to zero legroom. The only positive item
of this row is that the wall is behind you therefore you can keep your seat reclined for the 23
(+/-) hour flight FRA-SYD. Row 55 on the return flight was much better.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest No
Review: 15
November 2007
Aircraft: Boeing 747-400
Name: B Roberts (Australia)
Position: Aisle
Layout: 3x4x3
PAX size: Medium
Recommended : No
Comfort Score : 2/10
Legroom space
On the older style Boeing 747-400 you would never wanted to be seated in the aisle seat directly
opposite the galley. To makes matters worse if you score an Inflight Entertainment box infront of
your seat you can forget moving your legs. At 6ft 2 I found this the most uncomfortable 9 hours. You
are constantly disturbed by crew and other passengers. You get hit with food carts etc. There is
just no opportunity to sleep. Avoid these seats.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest No
Review: 2
November 2007
Aircraft: Boeing 747-400
Name: Alan Egan (Australia)
Position: Middle
Layout: 3x4x3
PAX size: Medium
Recommended : No
Comfort Score : 2/10
Legroom space
A truly appalling seat. Seat had collapsed and it groaned with every body movement (very enjoyable
on a 14 hour flight). Qantas does little to cater for economy passengers. My family occupied the
seats either side (A&C) and the condition and serviceability of their seats was scarcely better
than mine (B). It is effectively impossible to move from the seats without the occupant of the
neighbouring seat having to stand up. With seats in front in recline hell begins.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest No
Review: 19
October 2007
Aircraft: Boeing 737-400
Name: Matt Buchan
Position: Window
Layout: 3x3
PAX size: Large
Recommended : Yes
Comfort Score : 7/10
Legroom space
Row 5 is located behind the business class, superb leg room, in excess of 38". Unable to see tv
monitors, but supplied with personal DVD player.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest No
Review: 7 May 2007
Aircraft: Boeing 747-400
Name: Clinton Taylor
Position: Aisle
Layout: 3x5x3
PAX size: Large
Recommended : Maybe
Comfort Score : 6/10
Legroom space
We were seated behind the bulkhead, so it made for a little extra legroom. Video screen was of a
"pull out of armrest" type, which made for multiple viewing angles. Seat was of standard economy
type - fairly typical width and padding.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest No
Review: 7 May 2007
Aircraft: Boeing 737-800
Name: P Gallagher
Position: Aisle
Layout: 3x3
PAX size: Medium
Recommended : No
Comfort Score : 2/10
Legroom space
Was very surprised to find poor seat pitch of 30 when they advertise 32. The seats seemed to be much
closer than usual and not as comfortable as those I have sat in when flying on Virgin Blue.
Disappointing seat availability when you pay Qantas premium price. I requested an emergency exit
seat but they told me that they were not available, yet remained empty during the flight
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest No
Review: 7 May 2007
Aircraft: Boeing 747-400
Name: Ashley Bayer
Position: Window
Layout: 3x4x3
PAX size: Large
Recommended : Yes
Comfort Score : 7/10
Legroom space
Qantas new slim-line seats are a big improvement, very comfortable and back supporting
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest Yes
Review: 7 May 2007
Aircraft: Boeing 737-400
Name: Patrick Major
Position: Middle
Layout: 3x3
PAX size: Medium
Recommended : No
Comfort Score : 6/10
Legroom space
The dated 737 seats weren't all that bad, although, when we first boarded the plane I had the window
seat. As the TVs are down the aisle it was quite difficult to see a TV from that seat. Later, when I
swapped for a middle seat, the view was much better.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest No
Review: 7 May 2007
Aircraft: Boeing 737-800
Name: David Milford
Position: Window
Layout: 3x3
PAX size: Medium
Recommended : No
Comfort Score : 3/10
Legroom space
Flew last week Sydney-Adelaide-Sydney and the seat pitch has definitely gotten worse. There is more
legroom on a government bus these days and the less said about the "catering" the better.