Aircraft:  Boeing 747-400

Name:   A Neilson    (UK)

Layout:   3x4x3

PAX size:  Large

Comfort Score :  7/10

Not sure why complaints about legroom. I'm 6'2" and found it comfortable and more than adequate compared with other airlines. Padding was very good too and was able to sleep comfortably. Did have my girlfriend in the next seat though so able to sprawl a bit. Might not be as good if between two strangers.

Aircraft:  Boeing 747-400

Name:   N Hail

Layout:   3x4x3

PAX size:  Medium

Comfort Score :  2/10

Plenty of room in front to stretch legs. Recline is good allowing you to get a small amount of sleep. The position of the controls for the entertainment system means that its easy to turn them on / off when trying to sleep. It was slightly difficult to get out of the seat when somebody had the aisle seat but not a major problem.

Aircraft:  Boeing 777

Name:  Jim Drevescraft

Layout:   3x4x3

PAX size:  Large

Comfort Score :  2/10

It seems that adding the Pacific Premium economy cabin has been done at the expense of the passengers in regular economy.

Aircraft:  Boeing 747-400

Name:  Pam Peters

Layout:   3x4x3

PAX size:  Small

Comfort Score :  3/10

We were very disappointed at the cramped condition and difficulty in reaching the aisle. Once the seat in front had reclined it was very crowded and the tv screen was difficult to focus on. Compared with travelling on Air New Zealand 10 year's ago to London we would not fly economy class with this airline again.

Aircraft:  Boeing 747-400

Name:  Roger Prentis

Layout:   3x4x3

PAX size:  Medium

Comfort Score :  8/10

Aisle seats 61C and 48C on LHR - HKG return in March & April were surprisingly comfortable for a long 13 hour flight, especially for the price. Leg room at 34" seat pitch was  good. I would fly Air NZ again on this route.

Aircraft:  Boeing 747-400

Name:  Phillip Lloyd

Layout:   3x4x3

PAX size:  X-large

Comfort Score :  8/10

As a big person I chose the exit aisle seat for leg room, however the seat width is not as good as other seats due to the meal tray which is stored in the armrest.

Aircraft:  Boeing 747-400

Name:  P Sykes

Layout:   3x4x3

PAX size:  Medium

Comfort Score :  8/10

Booked seat at rear of aircraft where config is 2x4x2. More room with 2 seats and less fuss to move around. Food service earlier at rear. 34" seat pitch class-leading for Economy.