Customer Rating = from 1.0 (very poor) to 5.0 (excellent)
= Excellent
= Good = Fair
= Poor
= Very poor
Review: 13
November 2007
Aircraft: A330-300
Name: Josh Teoh (Australia)
Position: Aisle
Layout: 2x4x2
PAX size: Medium
Recommended : Yes
Comfort Score : 8/10
Legroom space
Seats are comfortable but no in-seat TV screens. Seat recline on this aircraft is a bit less than on
their B747-400s.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest Yes
Review: 13
November 2007
Aircraft: Boeing B747-400
Name: Josh Teoh (Australia)
Position: Middle
Layout: 3x4x3
PAX size: Medium
Recommended : Yes
Comfort Score : 8/10
Legroom space
The seat itself is very comfortable with good leg room and lumbar support. The recline seems to be
less than it used to be compared to the old seats prior to the installation of in-seat TV screens.
The only negative is that the seats seem a bit narrow.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest Yes
Review: 21
October 2007
Aircraft: Boeing 777-200
Name: Marcus Lim
Position: Middle
Layout: 2x5x2
PAX size: Large
Recommended : Maybe
Comfort Score : 9/10
Legroom space
The seat was overall acceptable. It has slightly wider seat pitch compared to other airlines. Very
comfortable, although in some aircraft the seat is a little hard.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest Yes
Review: 7 May 2007
Aircraft: Boeing 777 / 747
Name: Wayne Good
Position: Window
Layout: 2x5x2 / 3x4x3
PAX size: Medium
Recommended : Yes
Comfort Score : 9/10
Legroom space
747 Seat seems a little narrower than the 777. Also, there seems to be slightly less room in the
747 - seat seems thicker. Could be my imagination.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest Yes
Review: 7 May 2007
Aircraft: Boeing 777-200
Name: Armin Gottwald
Position: Window
Layout: 2x5x2
PAX size: Large
Recommended : Yes
Comfort Score : 8/10
Legroom space
Seat pitch well above average, good quality seats – overall comfortable experience. 2x5x2 cabin
layout excellent for couples and reduces the number of passengers who are two seats away from an
aisle to only one per row.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest Yes
Review: 7 May 2007
Aircraft: Airbus A330-300
Name: E Shahrudin
Position: Middle
Layout: 2x4x2
PAX size: Medium
Recommended : Maybe
Comfort Score : 7/10
Legroom space
Generous foot rest, the seat recline maybe need some improvement. However fantastic cabin service
sometimes divert your attention to this matter.
Seat recline
Seat width
Viewing TV screen
Access in/out of seat
Footrest Yes
Review: 7 May 2007
Aircraft: Boeing 747-400
Name: D Brunger
Position: Window
Layout: 3x4x3
PAX size: Medium
Recommended : Yes
Comfort Score : 8/10
Legroom space
I sat in Row 60. I chose this because at this point in the plane there can only be two seats to the
left and right of the aircraft, although there were four seats in the middle. Row 60 and those behind me had more room.