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KLM Premium Economy Class and KLM Economy class seat reviews

 

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KLM Royal Dutch Airlines
2.0 Star Rating: Poor
32 reviews

 



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KLM ROYAL DUTCH AIRLINES "PREMIUM" ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   11 March 2014

Review by : F Perrin (France)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Being over 6 ft tall, I upgraded my Dubai-Amsterdam ticket (KLM 0428) for the Economy Comfort zone to be able to sleep after a week of professional meetings. KLM placed in the 2 seats next to me a couple with a 1 yr old infant and it was hell during the flight duration. The poor child has been crying and kicking me all night long and the mum that was seating beside me found nothing else to do to calm him down that shaking him nervously and shouting "shhhhh" at him all the time. The cabin staff came on a few occasions asking the dad to walk around with the child but that was clearly not enough to give a chance to enjoy the extra legroom and give me a chance to close my eyes. This was a very lousy experience that I do not wish to anyone. The comfort is quasi non existent in "Economy Comfort" class, legroom is very standard, seat width the same as anywhere else - and if you want to watch a movie, you'd better pray that the person in front of you will not push back his seat.



KLM ROYAL DUTCH AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A330-200

Date :   11 March 2014

Review by : B Millet (France)

Comfort: 1/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Recipe for back pains? 31" seat pitch, no adjustable headrests and a narrow seat. If the seat in front of you gets reclined, your torture will begin and you will remember my warning with remorse. If the seat in front of you is not reclined, you will look for a comfortable position to sleep. In vain.



KLM ROYAL DUTCH AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   21 January 2014

Review by : S Manootham (Germany)

Comfort: 2/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

KLM follows the bad trend of a B777 Y-class layout with 3x4x3 in its B777-300ER but the seats have footrest for a little comfort for long haul flight.



KLM ROYAL DUTCH AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   13 January 2014

Review by : Gary Potyok (Canada)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Our flight from Amsterdam to Toronto was brutal. At 6.5" I was unable to do anything but pray the flight was over. We booked the tickets requesting bulk head aisle seats and ended up in row 43 aisle. We travel a great deal and rest assured we will never fly KLM again in spite of the fact the attendants being nice.



KLM ROYAL DUTCH AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   10 January 2014

Review by : Rob Brook (UK)

Comfort: 1/10

Seat Layout

3x3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Amsterdam to Panama return. Seats hard, very short seat pitch so very cramped. When the seat in front reclines, it is not possible to see the seat back TV screen, and it becomes very difficult to get in and out of your seat (and I always ask for an aisle seat). Plus the cabin is very stuffy. Are KLM trying to save money by reducing air changes in the cabin? I could hardly wait to disembark. Avoid!



KLM ROYAL DUTCH AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   10 January 2014

Review by : J Morgan (UK)

Comfort: 3/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Paid for extra legroom seats row 21 b and c for our return flight from Houston to Ams. Had standard legroom on outward flight. As soon as we sat down realized that these seats were narrower than the standard seats due to the fact that the entertainment remote is attached to the side of the seat rather than in the armrest. This was very uncomfortable sticking into my hip for the whole flight.. Also with no seat in front you are limited to where you can put items. Would stick with the standard seat not worth the extra 60.



KLM ROYAL DUTCH AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A330-200

Date :   21 April 2013

Review by : E Leidekker (Canada)

Comfort: 1/10

Seat Layout

2x3x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I never had an issue with legroom until my last flight, it was ridiculous! I'm 6'3", and was not able sit normal in an Economy seat. There just was not enough room for my legs. On my return flight I purchased an exit row aisle seat for 75 Euros which was no fun either since the lavatory was right in front of me. “Economy Comfort” advertised as “"If you need more legroom" goes for 175 Euro each way. This flight would have been painful for two hours, my flight was 10 hours. It appears that KLM is discriminating tall people by charging extra for more legroom. Tall people can't lose a few inches by exercising or a healthy diet. The crew was fantastic, they understand, and for them it is no fun either. Bye Bye KLM, you were once a great airline.



KLM ROYAL DUTCH AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   21 April 2013

Review by : Chris Kossak (Canada)

Comfort: 5/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I chose economy so I got economy, I realise that, but why the heck are the seat rails not fully reclinable to a fully upright position. I had an empty seat beside me during a 9 hour flight - could not lay down though, because the seat rail would not fully go to the upright position. Very annoying since the seat was empty during the whole flight anyway.



KLM ROYAL DUTCH AIRLINES ECONOMY CLASS SEAT REVIEW - AIRBUS A330-200

Date :   18 February 2013

Review by : T de Jong (The Netherlands)

Comfort: 2/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The extra legroom in the economy comfort zone disappears as soon as the passenger in front of you reclines their seat . Due to the extra recline, the extra inches of legroom are non existent. And KLM has decided to use the legroom for storage of metal boxes. I'll try to stay away form KLM. Switch to Lufthansa.



KLM ROYAL DUTCH AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777

Date :   1 January 2013

Review by : Richard Morley (Germany)

Comfort: 2/10

Seat Layout

3x3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

KLM economy seats are a disaster and downright dangerous for people over 1.65m according to their own cabin stewards. Premium Extra Legroom (row 31) seats are almost impossible to book in advance except for Loyalty Gold members and 31A, D, E, F, and J all have restricted legroom anyway. It's a con. And the extra Premium Comfort Seats are useless except in row 10 (again pre bookable only by elite members) because the extra recline presses right on your knees. AVOID KLM if you are tall or a DVT sufferer.



KLM ROYAL DUTCH AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   23 October 2011

Review by : Richard Greff (USA)

Comfort: 1/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

This was the worst flight that I have taken - 10 hours of misery from Amsterdam to Houston. Additionally, there was a box under the seat in front of me on the deck which restricted the leg room. I'll bet none of the KLM executives have ever sat in one of these seats for 10 hours.



KLM Economy Class Boeing 777 seat review  - 20 September 2011 by Stuart Hayes (UK)

AIRCRAFT : Boeing 777

PAX SIZE : Large

LAYOUT : 2x4x2

POSITION : Aisle

PAX RATING : 6/10

RECOMMENDED : No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

AMS to MNL Seat 9B. paid 90 to upgrade seat. Plenty of extra legroom in the bulkhead and no toilets at front so minimal disturbance, but the seat was rock hard and extremely uncomfortable.



KLM Economy Class Boeing 747-400 seat review  - 29 July 2011 by Victoria Raw (Netherlands)

AIRCRAFT : Boeing 777-300

PAX SIZE : Large

LAYOUT : 3x4x3

POSITION : Middle

PAX RATING : 2/10

RECOMMENDED : No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

These seats are tiny, are hard to get in and out of and if you have an obese man sitting next to you (like I did) taking up half your seat don't expect the stewardess to do anything about it.



KLM Economy Class Boeing 777-300 seat review  - 6 June 2011 by Avelino Marujo (France)

AIRCRAFT :       Boeing 777-300

PAX SIZE :   Large

LAYOUT : 3x3x3

POSITION :   Aisle

PAX RATING :    6/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

It looks like a low-cost airline. not good for travelling 12h+ hrs (AMS-DPS).



KLM Economy Class Boeing 777-200 seat review  - 22 October 2010 by Walter Fock (Germany)

AIRCRAFT :       Boeing 777-200

PAX SIZE :   Large

LAYOUT : 3x3x3

POSITION :   Window

PAX RATING :    8/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

I found the legroom adequate and not tight. Getting in and out was an effort and requires suppleness unless you climb over the armrests and slide into the seat. The seats seem hard in the beginning but on an intercontinental flight they are much better than a softer seat.



KLM Economy Class Boeing 777 seat review  - 27 May 2010 by Kevin Pyle (USA)

AIRCRAFT :       B777

PAX SIZE :   Large

LAYOUT : 3x3x3

POSITION :   Aisle

PAX RATING :    3/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

I'm 6'3". The only time I've ever had adequate leg room is when I get a bulkhead or emergency exit seat. I requested a seat in the expanded leg room rows but got stuck two rows further back. The aisle armrest cut into my hip and the inside armrest only raised about 60 degrees. If over 5' and wider than 16" forget about easy ingress/egress for your seat.



LM Economy Class Boeing 747-400 seat review  - 13 February 2010 by C Mangold (USA)

AIRCRAFT :       B747-400

PAX SIZE :   Medium

LAYOUT : 3x5x3

POSITION :   Aisle

PAX RATING :    2/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

My husband and I flew from Chicago to Amsterdam in the economy class. The armrest did not raise on the flight to Amsterdam, but on the return flight it did. This made no difference. It was very uncomfortable seating. I am 5' 4" and weigh 145lbs. I could not get comfortable. I could not move my legs. My husband is still complaining about hip pain due to the tight seating.



KLM ECONOMY CLASS CUSTOMER SEAT REVIEW  - 1 February 2010 by Mark Perry (UK)

AIRCRAFT :       B777-200

PAX SIZE :   Medium

LAYOUT : 3x3x3

POSITION :   Window

PAX RATING :    2/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

It was a 13 hour night flight from Singapore to Amsterdam. The worst thing about the seat was its hardness. However I twisted I could not get comfortable, and sleep was barely possible. I will not fly KLM again for a long haul flight because of this.



KLM ECONOMY CLASS CUSTOMER SEAT REVIEW  - 23 January 2010 by Wessel Krauss (China)

AIRCRAFT :       B747-400 Combi

PAX SIZE :   Medium

LAYOUT : 3x4x3

POSITION :   Aisle

PAX RATING :    1/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

KLM is flying from AMS to PVG with the "Vintage KLM 747-400 Combi" No individual tv screens, no leg room (I am only 1.75 mtr tall). They have now introduced the Premium Seats in the old Business Class section (better known as the "pijpenla") and the try to rip you off at an additional EURO 125 per flight sector (one way) to have more leg room. I am Dutch and live in Shanghai but when I can avoid it I do not fly KLM anymore. Shame on KLM, it used to be one of the best airlines in the world, now they are just the low cost carrier for Air France.



KLM  ECONOMY CLASS  SEAT REVIEW  - 17 January 2010 by Ralph Janssen (Netherlands)

AIRCRAFT :       B777-200

PAX SIZE :   Large

LAYOUT : 3x3x3

POSITION :   Window

PAX RATING :    5/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Very tight seats. My knees were cramped an if the passenger in front of me reclined his seat I couldn't move anymore! AVOD was very hard to see when reclined.



KLM  ECONOMY CLASS  SEAT REVIEW  - 4 December 2009 by Justin Maxwell (South Africa)

AIRCRAFT :       B777-200

PAX SIZE :   Medium

LAYOUT : 3x3x3

POSITION :   Middle

PAX RATING :    3/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

It seemed like a new plane, and had personal screens for entertainment, but I found the seats tight. I ended up climbing across the armrests to get in and out of my seat. Once the seat in front of me was pushed back I had to slouch down in my seat to see a decent image on my screen. I'll avoid KLM in the future.



KLM  ECONOMY CLASS  SEAT REVIEW  - 10 November 2009 by Manuel Roos (Netherlands)

AIRCRAFT :       B747-400 combi

PAX SIZE :   Medium

LAYOUT : 3x4x3

POSITION :   Middle

PAX RATING :    1/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Completely ridiculous small seat pitch in such a large aircraft for such a long flight (more than 10 hours). The seats were old, no private screens but central placed screens. Although I am Dutch I will never fly KLM again.





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