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British Airways Economy Class and Premium Economy class seat reviews

 

British Airways Passenger reviews of World Traveller Plus and World Traveller cabin seat comfort for long, medium or short haul flights.

   
 

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Seat Comfort Customer scoring : British Airways
3.0 Star Rating: Fair
39 reviews

 



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BRITISH AIRWAYS PREMIUM ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   26 April 2013

Review by : P Porciani (Italy)

Comfort: 7/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

WT+ from JFK to LHR. I was in the middle seat. Generally I avoid it but in this case I forced by a delay on my scheduled flight so I changed at last minute to catch the flight before. Therefore I scored half point less than when I had an aisle seat in the same cabin. Food is not very good as it is the same from WT. Nice service and amenities.



BRITISH AIRWAYS PREMIUM ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   21 April 2013

Review by : J Davies (UK)

Comfort: 4/10

Seat Layout

2x3x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

British Airways Premium Economy offer on 747s is very poor. The seats were shabby and dilapidated with small video screens. Access to the light and call buttons was difficult and poorly designed as they are on the inside of the armrest in a narrow seat. The recline was poor as was the leg rest which is poorly designed and doesn't do what it's supposed to do. Everything else - check in, food, beverages (including poor white wine) was standard Economy class. British Airways need to improve cabin and service standards to catch up with other airlines. All in all a thoroughly poor experience flying with BA which we will nor repeat again in a hurry!



BRITISH AIRWAYS PREMIUM ECONOMY CLASS SEAT REVIEW - BOEING 777-200ER

Date :   21 April 2013

Review by : J Highlands (UK)

Comfort: 8/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I see it as a great deal the seat has a lot more comfort than in WT and you get the business class food which is alright. The only few things I could complain about was the fact that I had to use vile, urine smelling lavatories that looked like they had been vandalised. And also the useless, uninspiring staff that all looked like they had swallowed a wasp. Four hours into the flight they had got bored and were all playing scrabble on their iPhones at the back of the plane and you had to go and ask them for a drink and even then they gave you the evils and threw it at you. Can't beat a good douse of British hospitality!



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 777-200

Date :   19 January 2013

Review by : K Towle (China)

Comfort: 6/10

Seat Layout

3x3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The seat was okay in every way. It was reasonably comfortable (for a 12 hour flight) and the AVOD was reasonable. I am 6ft tall and found the legroom a little tight, especially when sleeping, but it was okay. The biggest problem was trying to get out from my window seat across two further seats, but I am fit and the exercise was good for me.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - AIRBUS A320

Date :   19 January 2013

Review by : Ian Graham (UK)

Comfort: 2/10

Seat Layout

3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Sat in Row 27B and the seats have no recline due to toilets behind. Seat pitch poor, felt very cramped, especially when person in front reclined seat. Seats not very wide either. Coming back on a A320 again, sat in an emergency exit (overwing seat) and even though they were supposed to have a bit more legroom, still felt cramped. Glad it was only a 2 hr flight.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   1 January 2013

Review by : Martin Owen (UK)

Comfort: 7/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

LHR-JFK-LHR. Outbound flight my wife and I were stuck with two seats on the left of a four seater in the middle of Economy - not great and leg room was poor (especially when seat in front reclined). On return sector, selected two seats together during online check-in at the rear of Economy where the aircraft narrows - meaning the configuration switches from 3x4x3 to 2x4x2. Much more legroom and plenty of storage space - plus decent accessibility. Generally, the seats on the BA 747s are reasonably comfortable and have a clever adjustable headrest which provides good neck support. The seats are not the new slim-line versions used by other carriers and so have decent padding. Definitely adequate for a 7 hour flight - but am sure on long flights to HKG, SIN, SYD or NRT, discomfort could become an issue. Both B747s we traveled on must have been over 15 years old but in good shape - clean cabin and toilets etc. No issues with food and service was good, (although an observation - BA don't tend to station cabin crew in the Economy cabin during boarding to assist passengers with luggage / finding seats etc - unlike Middle-Eastern / Asian carriers). Only real issues were overcrowding at BA's Terminal 7 as JFK and the IFE screen very small. BA charge a extortionate amount to pre-book seats prior to online check in opening. Best advice is to just complete online check-in early to ensure best seat selection.



BRITISH AIRWAYS ECONOMY CLASS SEAT REVIEW - BOEING 747-400

Date :   1 January 2013

Review by : Richard Morley (UK)

Comfort: 5/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Seats looked dated, thin and not much leg room either. I was lucky to get a exit seat into the flight so was a bit more happy.



British Airways Boeing 747-400 Economy Class seat Review  - 20 September 2011 by Maureen Asmussen (UK)

AIRCRAFT : Boeing 747-400

PAX SIZE : Medium

LAYOUT : 3x4x3

POSITION : Aisle

PAX RATING : 3/10

RECOMMENDED : No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Extremely restricting. When the seat in front reclined it was horrendous. I am 5'7" and I was very uncomfortable. My husband is 6'1" and when the guy in front reclined his seat my husband yelped with pain as the seat hit his knees. The only option for our 10 hour flight was for me to swap with the guy in front of my husband and sit upright for the whole flight. Never again!



British Airways Boeing 777-200 Premium Economy Class seat Review  - 20 September 2011 by Kaye Smyth (Australia)

AIRCRAFT : Boeing 777-200

PAX SIZE : X-Large

LAYOUT : 2x4x2

POSITION : Window

PAX RATING : 1/10

RECOMMENDED : Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

The price paid for Traveller Plus is not worth it as the seat width is very poor for the larger person. Power is only for laptop; not c-pap machine as quoted. Solid sided seats with controls on inside of seat and meal tray coming out of arm rest is suitable for small people only. Premium economy is only say 3 points better than economy, where Club Class is way ahead.



British Airways Boeing 747-400 Premium Economy Class seat Review  - 6 September 2011 by S Fung (South Africa)

AIRCRAFT : Boeing 747-400

PAX SIZE : Small

LAYOUT : 2x4x2

POSITION : Window

PAX RATING : 4/10

RECOMMENDED : No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

BA for some weird reason insist on using these old planes on the Cape Town to London route, preferring to use new planes on the Johannesburg route. We chose the World Traveller Plus product because it is a more spacious seat with a little more recline. But having flown it a few times, I have decided that it is not worth the extra money. I'd rather fly economy and save my money for a decent hotel room for a few nights. Why does BA insist on using the old seats and old AVOD system with small screens?



British Airways Boeing 777-200 Economy Class seat Review  - 22 May 2011 by M Neave (UK)

AIRCRAFT :       Boeing 777-200

PAX SIZE :   Medium

LAYOUT : 3x3x3

POSITION :   Aisle

PAX RATING :    5/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Only 31 ins legroom, which for a 9hr flight felt quite cramped.



British Airways B767-300 Economy Class seat Review  - 15 May 2011 by A MacDonald (UK)

AIRCRAFT :       B767-300

PAX SIZE :   Medium

LAYOUT : 2x3x2

POSITION :   Window

PAX RATING :    7/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Exit row seat on a short haul configured 767. These planes are now very old but are much better than the usual single aisle. The seat was a rather old fabric covered one but was decent. The leather seats in the front half of economy are better though. Excellent leg room due to the exit row.



British Airways Boeing 747-400 Premium Economy Class seat Review  - 12 May 2011 by David Hughes (UK)

AIRCRAFT :       Boeing747 - 400

PAX SIZE :   Large

LAYOUT : 2x4x2

POSITION :   Aisle

PAX RATING :    3/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

I would pay the extra for premium economy on long haul (but not on BA again) because the alternative is unthinkable. BA's Premium Economy offer on 747s is very poor. The seats were shabby and dilapidated. Access to the light and call buttons was difficult because the are on the inside of the armrest in a narrow seat. The recline was poor and the screen was small (but good choice of films). Everything else - check in, food, beverages (including some particularly poor white wine) was standard Economy class . TheB 777's apparently have a newer version of premium economy but BA needs to up it's game if it wants to win customers.



British Airways World Traveller Plus Boeing 777 seat review  - 22 September 2010 by Peter Neuhaus (Australia)

AIRCRAFT :       B777

PAX SIZE :   Large

LAYOUT : 2x4x2

POSITION :   Middle

PAX RATING :    4/10

RECOMMENDED :   No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

In premium Economy the seat pan was too small and the front of the seat cushion finished half way up my thigh. This cut off the circulation to my legs and made the extendable lower-leg rest totally useless. I am only 6 feet tall so not abnormal!



British Airways World Traveller Plus Boeing 777 seat review  - 3 February 2010 by Paul Churchley (UK)

AIRCRAFT :       B777

PAX SIZE :   Small

LAYOUT : 2x4x2

POSITION :   Aisle

PAX RATING :    8/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

WTP London - Orlando. WTP is a big improvement over standard economy but the bigger seat is all you get. The rest of the service is the same as World Traveller. You even have to use the WT toilets. The seat itself is excellent and in my opinion worth paying the extra but BA could add something to make the WTP experience a little special given the price. I would fly BA WTP again but I might try Virgin Premium Economy next time.



British Airways Economy Class Boeing 747-400 seat review  - 15 October 2009 by Jon Gustorf (USA)

AIRCRAFT :       B747-400

PAX SIZE :   Large

LAYOUT : 3x4x3

POSITION :   Aisle

PAX RATING :    7/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

Yes

BA has typical 31" pitch in World Traveller so it's a bit cramped. I like aisle on long hauls for easy access. I've flown SFO-LHR many times on BA. Unless you can score a bulkhead all seats are basically the same.




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