American Airlines Economy Class seat reviews by passengers

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-200

Date :   21 April 2013

Review by : A Nguyen (USA)

Took a flight from DFW-NRT. Itchy and scratchy seats. The pillow and blanket is comfortable. It was hard to sleep because of babies crying. It was worth it. The food tastes good but not the pizza for dinner. It's personal TV is disturbing since we are in "middle of flight" the TV screen shuts off. I like the landing but its more nice that the flight attendants let us go off the plane to Tokyo Narita airport instead of blocking us.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-300

Date :   21 April 2013

Review by : T Gaskin (UK)

Very cramped, when went to check-in on-line mostly all seats taken and our travel agent did not know you could assign your seat as soon as you had booked, hence all seats gone.Despite being a very new 777, all they have done is squeeze more seats in and try and make up for it by giving you touch screen TV's and lots to watch, which is useless if you have not brought your own earphones, as they ran out and the stewardess didn't care. Viewing the screen is made difficult if the person in front reclines, you have to recline to see the screen suitably. When you have a large person sitting next to you and a person in front that reclines there is no room at all, I am 5ft 3'' not small frame but was very uncomfortable. I feel ripped off for the price I paid for the seat, feel like I have been treated poorly and am just a $ sign. They also cancelled our flight and re-directed us with out our knowledge until we arrived at the gate, and left our luggage in DFW, which had to be delivered to our home.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   21 April 2013

Review by : John Hancock (USA)

The new seats provided on the new 777-300ER's are an improvement, but still are not a perfect fit. I had the older seats on the DFW-LHR flight to compare them to. LHR-DFW trip the aircraft was about 2 months old, but already some cabin wear was visible. Height of the IFE screen is just an inch or two lower than the preferred height, mainly due to the design restrictions in the seatback. The normal IFE box found under the seats in older aircraft was gone. IFE system was fair in terms of usability and stability, but not perfect. The movie selection was quite nice and the pause/play/options appeared in a natural and quick way. Picture quality was also good. They've added a "World News" feature in every IFE that allows full internet connectivity to worldwide news sources (free). My biggest complaint about the new IFE system would have to be the seat recline viewing angle. Whilethe seat recline is very good with the new seats, I would define it as "virtually impossible" to watch the IFE screen in full-recline of the seat in front of you. The seat itself was average. It's width is reduced compared to older seats (the new configuration is 3x4x3 compared to the previous 2x5x2 configuration) and I'm unsure about the comfort of passengers. Older aircraft are said not to receive these seats until 2014, which is a disappointing fact in terms of AA's quality of service.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-200

Date :   24 February 2013

Review by : Celia Kirshenbaum (USA)

The economy seats on this aircraft are ridiculously uncomfortable. Getting in and out of the seat was a feat in itself. The only good thing is that each seat is equipped with a personal TV.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 757-200

Date :   24 December 2012

Review by : A Tucker (UK)

Travelled on American Airlines overnight BOS - LHR flight. AA are still flying old 757-200 on this transatlantic route, and we experienced appalling service. Everything about this flight now ranks as my worst ever flying experience. The seat pitch is only 31" (if that) which is sub-standard on such an important international route for a national carrier. The aircraft lacks personal in-flight entertainment. The positioning of the ceiling tv screens means that passengers in seats A and F cannot adequately view any video entertainment, let alone the mandatory safety video. The meal quality was embarrassing for AA. The cabin crew were very unprofessional. Everything about the flight was either poor quality or unprofessional.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 767-300

Date :   23 September 2012

Review by : Emma Andrews (UK)

Seat 27A (Window) and 27B (Aisle) from DFW to LHR. Very old and worn plane. Seats very uncomfortable and dated. No individual screens, just a select few throughout the cabin. Our seats were changed at the last minute due to operational needs ie. should have been a B777, but was a B767-300 instead. We paid for preferred seats with no one behind us, but got stuck with people in front and behind due to change. I would not fly American Airlines again unless I was desperate. The crew were miserable and ready for retirement. We barely saw them, too busy at the back of the plane reading and chatting! American Airlines need to get their act together. The outbound flight from LHR-DFW (B777, 27A/B) wasn't much better and was treated like a night flight even though it was 9.30am! The 'fasten seatbelt' sign was illuminated the whole ten hours even though there was no turbulence to stop passengers getting out of their seats. Food really poor and tasteless. Go for another airline if you can!

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 767

Date :   23 October 2011

Review by : Jeremy Jones (USA)

Avoid flying to Europe on American Airlines in economy class. The seats are smaller and there is less room than on their domestic flights. Appalling.

AMERICAN AIRLINES ECONOMY CLASS BOEING 777 SEAT REVIEW  - 20 September 2011 by Paulina Rios (Chile)

Seats were hard and uncomfortable. My outbound flight was cancelled and 15 hours later I was put on another flight, having lost my hotel reservation without refund.

AMERICAN AIRLINES ECONOMY CLASS BOEING 777-200 SEAT REVIEW  - 20 September 2011 by Jonathan Harrison (Bahrain)

Same as usual with AA, except that I had booked another seat, and they gave me a worse one. Unusually getting in and out even with an aisle seat. Will try to fly either another airline or another aircraft next time. I only got this ticket for the price, which wasn't that outstanding.

AMERICAN AIRLINES ECONOMY CLASS BOEING 757 SEAT REVIEW  - 6 September 2011 by John Pierson (USA)

Using an old 757 for transatlantic overnight flights is disaster. Crew fine and tried hard to compensate, and food was edible. Drinks (wine, etc) was extra.

AMERICAN AIRLINES ECONOMY CLASS BOEING 757-200 SEAT REVIEW  - 29 July 2011 by Stephen Johnson (USA)

Transatlantic ORD-MAN, clean but well worn plane. Only reason seat is recommended is if you have to be on this type of plane, an aisle seat is best option. Seat height poor for taller people, cramped overall. 3 drop down TV's for economy and 11 channels of entertainment in this day and age is simply unacceptable, especially on long haul. Not enough aisle room to stretch and of you did, little way to avoid blocking views of TV for others. Ticket cost up, airline margin up, everything else shrinks - customers first - not a chance! Same flight for 20 years - satisfaction steadily falling over last 10 years, as comforts disappear.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 2 August 2010 by Mike Abrams (USA)

Older 757-200 on overnight flight SFO-BOS. Seats seemed to be relatively thick, with a lot of recline. In other words, not designed for 31" pitch as currently used. Extremely claustrophobic situation; I am 5"11" with a few extra pounds but certainly not a very large passenger. Did not help that a/c seemed to work very minimally and most passengers reclined fully. Combined with 1 hour delay (no communication about reason), and heavy turbulence (again no communication), this was an extremely unpleasant 6 hours. Advise- find an aisle seat even if attempting to sleep. Better yet, pay the extra $50 to get on JetBlue or Virgin America. For those interested in inflight entertainment, there were only fixed TV's glued to the ceiling every so often.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 11 January 2010 by Anthony Saunders (UK)

Very mean seat pitch. The guy in the seat in front of me, reclined his seat immediately we were airborne and promptly went to sleep for the duration of the journey. I asked the steward if I was supposed to endure this for the whole flight - he sympathized but said he couldn't do anything about it. I was unlucky that I had an inconsiderate passenger sitting in front of me but I would only recommend AA to anyone under 5ft 2in and of a very slim build.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 7 October 2009 by Sebastian Komninos (Greece)

B757-200 JFK-CDG route and the was awful. The aircraft was very old, there was no legroom. I had requested a window seat but when I boarded the aircraft realized that there was no window in the 13th row and I was on the wall. The screens were out of order.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 10 December 2008 by Brian Addley (USA)

Took the same LAX to Heathrow flight four years ago, nothing has changed, just more worn out. The seats grow harder as the hours wear on and the recline is almost non existent. Stews were nice and the flight smooth.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 3 November 2008 by Clark Jordan (USA)

I got stuck in a bulkhead seat from DFW-EZE. I am 6'4" and 11 hours with no legroom to stretch out was torture. I had booked the seat behind mine (emergency exit row), but was given this seat at check-in, and I failed to notice the change. Luckily, it was relatively easy to climb past the aisle seat and get up and move around every hour or so. Miserable flight.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 25 September 2008 by Brandon DePalo (USA)

Very old looking compared to Continental and Jetblue's cabins. Seats weren't too comfortable.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 1 September 2008 by John Warren (UK)

Very cramped and the headphone socket didn't work (attendant very offhand about it - said they knew 15 weren't working and so no point trying to reseat me). Shabby surroundings - seemed grubby and old.

AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 27th August 2008 by Brad Morse (Canada)

LAX-O'Hare on the oldest 767 I've flown on in many years. Filled with broken equipment - backseat pocket falling off, overhead door would not shut, etc. This plane was so old that it had 4 drop down 12" TV screens in center of plane for movies for 30+ rows of economy!