Home Page


American Airlines Economy Class seat reviews by passengers

 

American Airlines Passenger reviews of Economy Class cabin seat comfort for long, medium or short haul flights.

   
 

Submit your seat review     CLICK HERE

 

  Economy Class Seat Reviews : A-Z Airline Index

  Choosing the Best seat position

  Airline Seat Pitch Guide

  Check to find the Best Airline seats on the plane!

   
 
American Airlines
1.5 Star Rating: Very Poor
44 reviews

 



PAGE

1 2
Follow us on Facebook




AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 767-300

Date :   13 August 2014

Review by : B Patel (USA)

Comfort: 2/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Me and my 3 children flew from MAN-ORD, on AA Flight 55. It is the same poor flight we took 5 yrs ago. It is old and no seat back movie screens. The food is terrible and the staff not very friendly.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 767-300

Date :   17 July 2014

Review by : M Polaski (USA)

Comfort: 1/10

Seat Layout

2x3x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

DFW-OGG (Maui) round trip. Seats are small, no TV or plugs, just an old shared TV playing a terrible movie with terrible audio, and no meal service. This was nearly an 8 hour flight and all they had were overpriced snacks for purchase. However, if you were near the back of the plane the snacks ran out by the time they got to you so if you didn't bring anything you starve for 8 hours. Drink service came around maybe twice but other than that the flight attendants were mostly missing in action. They might as well have just tossed the passengers in with the luggage. A truly terrible experience and I will be avoiding American Airlines like the plague from now on.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-200

Date :   11 March 2014

Review by : David Brown (USA)

Comfort: 1/10

Seat Layout

2x5x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

This was a new plane. Seat had uncomfortable metal bar where shins rest on seat in front. Seat also had a tv controller on TOP (??!) of the arm rest that made the arm rest uncomfortable. Finally back of seat curves in, making bigger people hunch. Seat is not only small, it is very poorly designed.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 757

Date :   6 January 2014

Review by : Pam Wolfe (USA)

Comfort: 2/10

Seat Layout

3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I am not thin and svelte any longer. However, I am not a behemoth either. There was plenty of room for the seat belt to fasten, but the seat was at least six inches more narrow than I am. I am bruised from the cutting of the arm on the aisle seat which does not move. The tray table wouldn't lie flat because it was too close to my legs and stomach and my knees touched the seat in front of me (which had nothing to do with my weight) I suggest if you are a pound over 150 you do not consider this plane, especially if you are on it for a long ride. (Our trip was 6.5 hours) I think the discomfort is on purpose because they will sell you an upgrade which gives you 4-6" more legroom than the regular seats have. I had to upgrade because I became nearly claustrophobic thinking about having to climb back into that confined space. And, tho the legroom helped, and the fact that I was on the aisle instead of in the middle, the seats were so narrow that I came off the plane with a six inch bruise from the armrest. It will be a long, long time before I fly this plane again. All the ads in the world won't make up for the horrible experience of my two flights on a 757 between Dallas and Anchorage!



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 767

Date :   6 January 2014

Review by : M Newman (UK)

Comfort: 1/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Used to be a good airline travelled many years to BOS, but this year went LHR-MIA : what a rubbish flight. Now worse than 3rd rate, company should have just gone bust instead of getting protected. Seats not fit for purpose, food should have been condemned, inflight movies, unless you had a pair of binoculars, screens too far away to view and content not suitable for young children. If the staff don't care about the company and their passengers and the company does not care about passenger comfort on long haul flights why are they bothering to be in business. Will never bother to used them again and unless you love to be treated worse than a dirtbag avoid this airline like the plague.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-300

Date :   6 January 2014

Review by : Tom Sykes (UK)

Comfort: 7/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The new seats are aNimprovement on the old ones. Each seat has a universal AC socket, and a USB port. The IFE system has a large amount of programming. At 3x4x3 layout the aisle are quite narrow . The overall comfort of seat is good. Aircraft has reliable transatlantic wifi.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - MD80

Date :   6 January 2014

Review by : P Jenkins (Australia)

Comfort: 6/10

Seat Layout

2x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

STL-LAX, 28F, window. Because this ticket was part of an international code share reservation, my seat was randomly assigned. I did not notice that until days before my flight; otherwise I would have sought a more peaceful seat away from the engine noise of the rear of the fuselage. Anywhere from Row 25 forward would have made a huge difference. I am not sure about the rest of the flying public, but I find it hard to sleep when on long flights gaining hours from east to west during the day anyway. I figured that my flight to LA was going to be a push in the sleep department, as usual, so I just let it roll.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 757 (DOMESTIC)

Date :   6 January 2014

Review by : R Lewis (USA)

Comfort: 1/10

Seat Layout

3x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

I recently flew AA on four flights, using the 757. The seats I occupied (12 & 25) were very cramped. I was forced into a window seat, even though I am disabled to some extent. It was very difficult for me to get out of the seat given my disability. The aisle seat was better, but not much. The seating was deteriorated and the arm rest on the center seat in front of me was broken. The seat mount on the seat in front of me was also broken or loose as the occupant in leaned severely to the left. All the seat problems, slow service and the airline was late due to mechanical problems on the two connecting flights, causing me to miss my flight to LA.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   6 January 2014

Review by : Bill Leighton (USA)

Comfort: 3/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

They changed the layout of the 777-300 from a 2x5x2 to a 3x4x3, adding another seat and reducing the width of all the other seats. The recline was ok. Room is tight and tough on 9.5hr flight London to Dallas.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-200

Date :   21 April 2013

Review by : A Nguyen (USA)

Comfort: 4/10

Seat Layout

2x5x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Took a flight from DFW-NRT. Itchy and scratchy seats. The pillow and blanket is comfortable. It was hard to sleep because of babies crying. It was worth it. The food tastes good but not the pizza for dinner. It's personal TV is disturbing since we are in "middle of flight" the TV screen shuts off. I like the landing but its more nice that the flight attendants let us go off the plane to Tokyo Narita airport instead of blocking us.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-300

Date :   21 April 2013

Review by : T Gaskin (UK)

Comfort: 4/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Very cramped, when went to check-in on-line mostly all seats taken and our travel agent did not know you could assign your seat as soon as you had booked, hence all seats gone.Despite being a very new 777, all they have done is squeeze more seats in and try and make up for it by giving you touch screen TV's and lots to watch, which is useless if you have not brought your own earphones, as they ran out and the stewardess didn't care. Viewing the screen is made difficult if the person in front reclines, you have to recline to see the screen suitably. When you have a large person sitting next to you and a person in front that reclines there is no room at all, I am 5ft 3'' not small frame but was very uncomfortable. I feel ripped off for the price I paid for the seat, feel like I have been treated poorly and am just a $ sign. They also cancelled our flight and re-directed us with out our knowledge until we arrived at the gate, and left our luggage in DFW, which had to be delivered to our home.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-300ER

Date :   21 April 2013

Review by : John Hancock (USA)

Comfort: 6/10

Seat Layout

3x4x3

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The new seats provided on the new 777-300ER's are an improvement, but still are not a perfect fit. I had the older seats on the DFW-LHR flight to compare them to. LHR-DFW trip the aircraft was about 2 months old, but already some cabin wear was visible. Height of the IFE screen is just an inch or two lower than the preferred height, mainly due to the design restrictions in the seatback. The normal IFE box found under the seats in older aircraft was gone. IFE system was fair in terms of usability and stability, but not perfect. The movie selection was quite nice and the pause/play/options appeared in a natural and quick way. Picture quality was also good. They've added a "World News" feature in every IFE that allows full internet connectivity to worldwide news sources (free). My biggest complaint about the new IFE system would have to be the seat recline viewing angle. Whilethe seat recline is very good with the new seats, I would define it as "virtually impossible" to watch the IFE screen in full-recline of the seat in front of you. The seat itself was average. It's width is reduced compared to older seats (the new configuration is 3x4x3 compared to the previous 2x5x2 configuration) and I'm unsure about the comfort of passengers. Older aircraft are said not to receive these seats until 2014, which is a disappointing fact in terms of AA's quality of service.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 777-200

Date :   24 February 2013

Review by : Celia Kirshenbaum (USA)

Comfort: 4/10

Seat Layout

2x5x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

The economy seats on this aircraft are ridiculously uncomfortable. Getting in and out of the seat was a feat in itself. The only good thing is that each seat is equipped with a personal TV.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 757-200

Date :   24 December 2012

Review by : A Tucker (UK)

Comfort: 1/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Travelled on American Airlines overnight BOS - LHR flight. AA are still flying old 757-200 on this transatlantic route, and we experienced appalling service. Everything about this flight now ranks as my worst ever flying experience. The seat pitch is only 31" (if that) which is sub-standard on such an important international route for a national carrier. The aircraft lacks personal in-flight entertainment. The positioning of the ceiling tv screens means that passengers in seats A and F cannot adequately view any video entertainment, let alone the mandatory safety video. The meal quality was embarrassing for AA. The cabin crew were very unprofessional. Everything about the flight was either poor quality or unprofessional.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 767-300

Date :   23 September 2012

Review by : Emma Andrews (UK)

Comfort: 1/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Seat 27A (Window) and 27B (Aisle) from DFW to LHR. Very old and worn plane. Seats very uncomfortable and dated. No individual screens, just a select few throughout the cabin. Our seats were changed at the last minute due to operational needs ie. should have been a B777, but was a B767-300 instead. We paid for preferred seats with no one behind us, but got stuck with people in front and behind due to change. I would not fly American Airlines again unless I was desperate. The crew were miserable and ready for retirement. We barely saw them, too busy at the back of the plane reading and chatting! American Airlines need to get their act together. The outbound flight from LHR-DFW (B777, 27A/B) wasn't much better and was treated like a night flight even though it was 9.30am! The 'fasten seatbelt' sign was illuminated the whole ten hours even though there was no turbulence to stop passengers getting out of their seats. Food really poor and tasteless. Go for another airline if you can!



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW - BOEING 767

Date :   23 October 2011

Review by : Jeremy Jones (USA)

Comfort: 1/10

Seat Layout

2x4x2

Legroom

Seat Recline

Seat Width

Viewing TV

Access to seat

Recommended

Avoid flying to Europe on American Airlines in economy class. The seats are smaller and there is less room than on their domestic flights. Appalling.



AMERICAN AIRLINES ECONOMY CLASS BOEING 777 SEAT REVIEW  - 20 September 2011 by Paulina Rios (Chile)

AIRCRAFT : BOEING 777

PAX SIZE : Small

LAYOUT : 2x4x2

POSITION : Aisle

PAX RATING : 3/10

RECOMMENDED : No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Seats were hard and uncomfortable. My outbound flight was cancelled and 15 hours later I was put on another flight, having lost my hotel reservation without refund.



AMERICAN AIRLINES ECONOMY CLASS BOEING 777-200 SEAT REVIEW  - 20 September 2011 by Jonathan Harrison (Bahrain)

AIRCRAFT : BOEING 777-200

PAX SIZE : Large

LAYOUT : 2x5x2

POSITION : Aisle

PAX RATING : 4/10

RECOMMENDED : No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Same as usual with AA, except that I had booked another seat, and they gave me a worse one. Unusually getting in and out even with an aisle seat. Will try to fly either another airline or another aircraft next time. I only got this ticket for the price, which wasn't that outstanding.



AMERICAN AIRLINES ECONOMY CLASS BOEING 757 SEAT REVIEW  - 6 September 2011 by John Pierson (USA)

AIRCRAFT : BOEING 757

PAX SIZE : Medium

LAYOUT : 3x3

POSITION : Window

PAX RATING : 3/10

RECOMMENDED : No

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Using an old 757 for transatlantic overnight flights is disaster. Crew fine and tried hard to compensate, and food was edible. Drinks (wine, etc) was extra.



AMERICAN AIRLINES ECONOMY CLASS BOEING 757-200 SEAT REVIEW  - 29 July 2011 by Stephen Johnson (USA)

AIRCRAFT :       Boeing 757-200

PAX SIZE :   Large

LAYOUT : 3x3

POSITION :   Aisle

PAX RATING :    5/10

RECOMMENDED :   Yes

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Transatlantic ORD-MAN, clean but well worn plane. Only reason seat is recommended is if you have to be on this type of plane, an aisle seat is best option. Seat height poor for taller people, cramped overall. 3 drop down TV's for economy and 11 channels of entertainment in this day and age is simply unacceptable, especially on long haul. Not enough aisle room to stretch and of you did, little way to avoid blocking views of TV for others. Ticket cost up, airline margin up, everything else shrinks - customers first - not a chance! Same flight for 20 years - satisfaction steadily falling over last 10 years, as comforts disappear.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 2 August 2010 by Mike Abrams (USA)

AIRCRAFT :       B757-200

PAX SIZE :   Large

LAYOUT : 3x3

POSITION :   Window

PAX RATING :    1/10

RECOMMENDED :   NO

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Older 757-200 on overnight flight SFO-BOS. Seats seemed to be relatively thick, with a lot of recline. In other words, not designed for 31" pitch as currently used. Extremely claustrophobic situation; I am 5"11" with a few extra pounds but certainly not a very large passenger. Did not help that a/c seemed to work very minimally and most passengers reclined fully. Combined with 1 hour delay (no communication about reason), and heavy turbulence (again no communication), this was an extremely unpleasant 6 hours. Advise- find an aisle seat even if attempting to sleep. Better yet, pay the extra $50 to get on JetBlue or Virgin America. For those interested in inflight entertainment, there were only fixed TV's glued to the ceiling every so often.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 11 January 2010 by Anthony Saunders (UK)

AIRCRAFT :       B777

PAX SIZE :   Large

LAYOUT : 2x5x2

POSITION :   Window

PAX RATING :    1/10

RECOMMENDED :   NO

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Very mean seat pitch. The guy in the seat in front of me, reclined his seat immediately we were airborne and promptly went to sleep for the duration of the journey. I asked the steward if I was supposed to endure this for the whole flight - he sympathized but said he couldn't do anything about it. I was unlucky that I had an inconsiderate passenger sitting in front of me but I would only recommend AA to anyone under 5ft 2in and of a very slim build.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 7 October 2009 by Sebastian Komninos (Greece)

AIRCRAFT :       B757-200

PAX SIZE :   Medium

LAYOUT : 3x3

POSITION :   Window

PAX RATING :    3/10

RECOMMENDED :   NO

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

B757-200 JFK-CDG route and the was awful. The aircraft was very old, there was no legroom. I had requested a window seat but when I boarded the aircraft realized that there was no window in the 13th row and I was on the wall. The screens were out of order.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 10 December 2008 by Brian Addley (USA)

AIRCRAFT :       B777

PAX SIZE :   Medium

LAYOUT : 2x5x2

POSITION :   Aisle

PAX RATING :    4/10

RECOMMENDED :   NO

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Took the same LAX to Heathrow flight four years ago, nothing has changed, just more worn out. The seats grow harder as the hours wear on and the recline is almost non existent. Stews were nice and the flight smooth.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 3 November 2008 by Clark Jordan (USA)

AIRCRAFT :       B767

PAX SIZE :   Medium

LAYOUT : 2x4x2

POSITION :   Window

PAX RATING :    3/10

RECOMMENDED :   NO

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

I got stuck in a bulkhead seat from DFW-EZE. I am 6'4" and 11 hours with no legroom to stretch out was torture. I had booked the seat behind mine (emergency exit row), but was given this seat at check-in, and I failed to notice the change. Luckily, it was relatively easy to climb past the aisle seat and get up and move around every hour or so. Miserable flight.




AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 25 September 2008 by Brandon DePalo (USA)

AIRCRAFT :       B757-200

PAX SIZE :   Small

LAYOUT : 3x3

POSITION :   Window

PAX RATING :    3/10

RECOMMENDED :   NO

   

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Very old looking compared to Continental and Jetblue's cabins. Seats weren't too comfortable.




AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 1 September 2008 by John Warren (UK)

AIRCRAFT :       B777

PAX SIZE :   Medium

LAYOUT : 2x4x2

POSITION :   Window

PAX RATING :    3/10

RECOMMENDED :   NO

   

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

Very cramped and the headphone socket didn't work (attendant very offhand about it - said they knew 15 weren't working and so no point trying to reseat me). Shabby surroundings - seemed grubby and old.



AMERICAN AIRLINES ECONOMY CLASS SEAT REVIEW  - 27th August 2008 by Brad Morse (Canada)

AIRCRAFT :       B767

PAX SIZE :   Medium

LAYOUT : 2x3x2

POSITION :   Window

PAX RATING :    3/10

RECOMMENDED :   NO

   

Legroom Space

Seat Recline

Seat Width

Viewing TV Screen

Access in/out of seat

FOOTREST

No

LAX-O'Hare on the oldest 767 I've flown on in many years. Filled with broken equipment - backseat pocket falling off, overhead door would not shut, etc. This plane was so old that it had 4 drop down 12" TV screens in center of plane for movies for 30+ rows of economy!




 

PAGE

1 2
Follow us on Facebook






top

back to top



| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Surveys | Site Map | Contact Us | Links |

1999-2013  Copyright Skytrax