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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


China Southern Airlines First Class and Business Class Lounge customer reviews

  4 Star Airline

   
 
   
 
China Southern Airlines
3.5 Star Rating: Good
9 reviews

 


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CHINA SOUTHERN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - GUANGZHOU BAIYUN AIRPORT

Date :   17 January 2014

Review by : S Avant (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

In a very basic cold airport, this lounge was just okay. As its not very busy there seemed to be enough seating and is fairly comfortable. Staff are tolerant of us but not endearing. The food was fine if you didn't want anything European, and there was no alcohol to speak off other than a white, red and Kirrin Beer. The classic is that they have a closed smoking room that everyone was using. Each time we left the lounge to stretch our legs we were challenged on our return to show that we were entitled to be there. Just like China Southern, their lounge is okay if you can get your head around the fact that its a Chinese airline not a European one!



CHINA SOUTHERN AIRLINES FIRST CLASS LOUNGE REVIEW  - DALIAN AIRPORT

Date :   30 December 2013

Review by : G Wang (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounge is spacious - about 30-40 seats. The sofas are comfortable and the room is clean. A refrigerator is stocked with 8-10 different types of beverages. The food is more a brunch style, with several Chinese style breakfast items and a few western style lunch options. I was not hungry that day and I only tried the breakfast porridge and dessert cake. They were both good. The internet is fast with good signal strength.



CHINA SOUTHERN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - GUANGZHOU BAIYUN AIRPORT

Date :   23 December 2013

Review by : J Whiteley (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Quite basic no frills. Breakfast is poor, staff are not friendly. Seats are ok, if I had to spend a long time in this Lounge I would not be happy.



CHINA SOUTHERN AIRLINES FIRST CLASS LOUNGE REVIEW  - SHANTOU AIRPORT

Date :   30 May 2013

Review by : Anthony Yung (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

It's peaceful, spacious, good airport view. Friendly and courteous staff, escort you from entry, had a nice snack dinner, took a 30 minute nap and attendant woke me for boarding.



CHINA SOUTHERN AIRLINES "SKYTEAM" LOUNGE REVIEW  - T4, LONDON HEATHROW AIRPORT

Date :   14 February 2013

Review by : Barry Keating (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

My visit was from 1900-2200hrs. At that time it was not crowded and the service level by staff and the food was excellent. Quick tip - On arrival at the lounge book the Clairol 15 minute massage or facial, this is free. All in all, a very good experience.



CHINA SOUTHERN AIRLINES FIRST / BUSINESS CLASS LOUNGE REVIEW  - GUANGZHOU BAIYUN AIRPORT

Date :   29 October 2012

Review by : C Sato (Japan)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

I and my husband travelled from LA to Tokyo via Guangzhou on last week. Their lounge is one of the best lounge we have been in. The staff were very helpful. We could spent a good time in classy place.



CHINA SOUTHERN AIRLINES FIRST / BUSINESS CLASS LOUNGE REVIEW  - GUANGZHOU BAIYUN AIRPORT

Date :   2 May 2012

Review by : V Hinkov (Canada)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Beijing-Brisbane via Guangzhou in C class. It looks really amazing, very comfortable both upstairs and downstairs. I also had a shower, It was the best shower room at airline lounge. Boarding information behind mirror - wow, really impressive. But the service at this lounge is just not up the standard. Staff cold and not helpful, particular the chef. He was rude and unhelpful, I ordered some dumplings on the menu but until my flight start boarding, I did not see dumpling anywhere. All in all great facility but unacceptable service.



CHINA SOUTHERN AIRLINES DOMESTIC FIRST CLASS LOUNGE REVIEW  - XIAMEN AIRPORT

Date :   22 October 2011

Review by : Andrew Nethercott (China)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

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Internet/Wifi

Staff Service

Fantastic lounge, good food, reasonable selection of drinks, friendly staff and so comfortable. They even a have large screen TV with one area set out like a cinema for those long stays, and they staff are always on hand to find you a movie in English or Chinese. Could not complain about anything.



CHINA SOUTHERN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - GUANGZHOU AIRPORT

Review by : Rob Schuiling

Date :   1 October 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Nothing to write home about. No windows for viewing, limited choice of food (packed crackers etc.) and drinks (instant coffee). Recently enlarged to create more space and seats, making it a bit more comfortable, but in peak hours still busy. This is also due to airport or airline staff using it to invite friends in. Also no wifi available, just some PC's for general use (mostly occupied). No showers I have noticed. Staff can be attentive (depending on individual style), but English remains an issue with most of them. There is a first class lounge 50 meters away, but it never seems to be open when I am around for catching early morning flights (9 am)? Compared with the domestic lounge at the same airport, the international lounge is not up to the standard.









 

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