Virgin Atlantic Airways Business Class Clubhouse Lounge customer reviews

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VIRGIN ATLANTIC CLUBHOUSE LOUNGE REVIEW  - T3, LONDON HEATHROW AIRPORT

Date :   17 April 2013

Review by : Paul Thornton (UK)

Shoe polish, free spa treatments, or free haircut in the salon. Then off for a shower if you so wish, then find a seat and the waiter will attend your beverage requirements. The food choices are amazing they have a full Deli counter, or you can choose from the extensive food menu. After this you can play pool or retire in the library, while the kids can play in the softplay. And the best bit is you can check in as many hours before as you like, we have a connecting flight from the North so we always take a flight early in the morning so we can spend longer in the Virgin lounge.

VIRGIN ATLANTIC CLUBHOUSE LOUNGE CUSTOMER REVIEW  - BOSTON AIRPORT

Date :   3 January 2013

Review by : Dan Willmott (UK)

Not as grand as LHR, but present staff, food and drinks are fine, the only issue is sharing with other airlines, can become very crowded. It is clean and comfortable.

VIRGIN ATLANTIC CLUBHOUSE LOUNGE REVIEW  - T3, LONDON HEATHROW AIRPORT

Date :   2 May 2012

Review by : N Sheppard (UK)

The perfect way to relax before your flight. Quality food and service, delivered with a smile.

VIRGIN ATLANTIC CLUBHOUSE LOUNGE REVIEW  - T3, LONDON HEATHROW AIRPORT

Date :   7 February 2012

Review by : M Baker (UK)

Paid £125 to book into the clubhouse - but ended up spending an hour on an over crowded bench eating junk food in the terminal as the clubhouse would not let us in (they had lost our booking). Basically it would have been cheaper and less stressful to rip up a £10 note and throw it around every five minutes before the flight. Staff unhelpful and Virgin not interested in refunding or helping despite nearly two months of trying.

VIRGIN ATLANTIC "AIR AMERICA" BUSINESS CLASS LOUNGE  - MIAMI INT'L AIRPORT

Date :   25 January 2012

Review by : Steve Spiegel (UK)

I'm currently sitting in the lounge. Only 3 other passengers in here so I'm wondering if there is another Virgin lounge here as this one is abysmal. No food whatsoever. No atmosphere. Probably the worst lounge I've been in. The staff begrudgingly trundled off to get me some milk for my lukewarm tea. Just dreadful.

VIRGIN ATLANTIC "IYANOLA" LOUNGE REVIEW  - HEWANORRA AIRPORT, ST LUCIA

Review by : Patricia Simon (UK)

Date :   2 May 2011

They provide a Meet and greet service upon arrival , we were expedited through immigration and customs and taken out to our taxi. Upon departure we were meet at our taxi , checked in and assisted through Immigration, security and to the lounge -there is a small fee. At the lounge there is a snack table and fully stocked bar, there is also a smokers gallery. Air Conditioning, cable TV, wireless internet access and reading materials. Very welcoming and friendly efficient staff.

VIRGIN ATLANTIC CLUB AMERICA UPPER CLASS LOUNGE CUSTOMER REVIEW  - MIAMI AIRPORT (Concourse F)

Review by : Derek Greenaway

Date :   10 August 2010

Pretty basic, normal Club America standard. This facility is used as a shared lounge by Virgin and British Airways. Quite comfortable and well laid out, small business centre with a couple of terminals, free wi-fi available. Soup and a few sandwiches available, they seem to run out of these at regular intervals, but rather than just getting more made, appear to fill them once an hour. The problem is that if there is a sudden influx, the sandwiches soon disappear, but you may have to wait 45 minutes for them to bring in any more. Drinks not too bad, spirits and beer ok, a couple each of reds and whites, more in fridges if you scratch around. Soft drinks are from large two litre bottles, can be a bit flat - coffee and tea available with a dish of cookies. All on self service. If you are a bit hungry then you may do well to eat before security and then use the lounge for a relax and drink. The eating on air side is dreadful - Burger King, Pizza, and Panini is all that's available.

VIRGIN ATLANTIC CLUBHOUSE LOUNGE CUSTOMER REVIEW  - SAN FRANCISCO AIRPORT

Review by : Jonathan Granato

Date :   4 July 2010

I paid the $35.00 fee for the Virgin Clubhouse at SFO, which is immaculate. The agent at the Clubhouse, upon my telling her it was my first visit, showed me the amenities and features. She made me feel welcome.

VIRGIN ATLANTIC CLUBHOUSE LOUNGE CUSTOMER REVIEW  - HONG KONG AIRPORT

Review by : D Poole

Date :   21 January 2010

An oasis of calm in HKIA. Attentive staff make sure that your drink is always full and that you have food - which is good - when you want it.

VIRGIN ATLANTIC CLUBHOUSE LOUNGE CUSTOMER REVIEW  - LONDON GATWICK AIRPORT

Review by : Robert Williams

Date :   20 December 2009

I was eager to try the newly renovated Clubhouse. About the second nicest lounge I have used, and the most stylish. Seating comfortable, cooked breakfast good, plenty of room, and the business centre provides laptops as well as wifi. There is a Cowshed spa - and here is my only criticism. The old lounge had perfectly good complementary spa treatments, and offered free shaves and haircuts. Cowshed charges for most of its services, and offers only massages, facials and related therapies: great if you just want pampering, but useless to a busy male flier like me, who just wants to look his best at the other end of his flight. Also, there is no "revivals" lounge at Gatwick - and Virgin do not have their own lounge in Orlando.

VIRGIN ATLANTIC LOUNGE REVIEW  - NAIROBI AIRPORT

Review by : James Wyatt

Date :   9 December 2009

Kenya Duty Free First Class Lounge. Virgin really need to do something about this lounge. It is a shared lounge, but dreadful - words cannot adequately describe it. A dingy windowless room, with worn out old leather sofas. Terrible selection of drinks and nibbles. A handful of several day old newspapers. Dial up internet pc was so slow, I gave up.

VIRGIN ATLANTIC CLUBHOUSE LOUNGE CUSTOMER REVIEW  - LONDON HEATHROW AIRPORT

Review by : N Stilwell

Date :   4 December 2009

Cowshed is great, laze around in a jacuzzi, shower, have your suit pressed and shoes cleaned. Sit at the bar, eat a meal at the restaurant. Deli counter for lighter bites. Great drinks, great staff and viewing areas. Pool table and cinema sized screen with lazyboy chairs. A sanctuary at Heathrow airport, loved it!

VIRGIN ATLANTIC "THE LODGE" LOUNGE CUSTOMER REVIEW  - JOHANNESBURG AIRPORT

Review by : N Stilwell

Date :   4 December 2009

Only one daily flight from JNB to LHR for Virgin so lounge is not huge. It is however very classy and has most things needed. There is a full menu or drinks and food, several options which are all freshly prepared and very nice. Several shower rooms to freshen up. Business suite with three computers, free internet etc. Comfortable private seating areas and a sit up bar. Table and chairs if you would rather eat at a table. Nice looking lounge and works well. Long way to gate for flight, 10 mins I'd guess

VIRGIN ATLANTIC BUSINESS CLASS LOUNGE REVIEW  - LONDON GATWICK AIRPORT

Review by : Wendy Cocker

Date :   18 March 2009

Absolutely fantastic facility. We were delayed 8 hours at Gatwick on our way to Vegas. Staff in the V Room could not have been better - food and drink provided throughout the day and no queue for the toilets. Staff even kept the lounge open late to provide us with a haven away from all the fraught tempers downstairs. If you are able to access this lounge it is worth the cost - especially if you are delayed. We travelled with an 8 year old who didn't complain once and was kept entertained with facilities on offer.