PAGE:   1 | 2 |

Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

THE CLUBHOUSE LOUNGE : LONDON HEATHROW AIRPORT

User:  K Willis

Date:   25 February 2008

Early morning and an early start meant the lounge was very quiet. It was a pleasure to use. Food was excellent, high quality and staff generally very attentive. Very pleasant and relaxing start to the journey. Highly recommended.

UPPER CLASS LOUNGE : HONG KONG INT'L AIRPORT

User:  John Maguire

Date:   19 October 2007

I found the staff very helpful at all times. The food and drink selection was very good with the option of having dinner before the flight. Bathroom & shower facilities were excellent and kept very clean. Its locality to the departure gate was excellent with only a 2 minute walk to endure. Overall very good.

UPPER CLASS LOUNGE : THE CLUBHOUSE - LONDON HEATHROW (TERMINAL 3)

User:  Peter Baynham

Date:   18 September 2007

Virgin Upper class lounge one of the best in terms of range of service of other major lounges I have been in. I have found it sometimes a little crowded especially if a flight has been delayed. The best things are being able to get a haircut and a meal before you get on the plane saving the flight for sleeping. I have found that the full menu is a little limited, snack menu is great but a number of times they have run out of sushi.

UPPER CLASS LOUNGE - LONDON HEATHROW (TERMINAL 3)

User:  ROB ALFORD

Date:   2 October 2006

I was flying to JFK on their busiest flight of the day but the lounge had plenty of room.

Virgin's approach to their lounges are somewhat more unconventional than other carriers. There is a pool table you can use, plenty of shower rooms, a fantastic selection of hot and cold foods and a fully staffed bar and table service and even a massage or haircut should the mood take you. The lounge is very spacious and airy.