Virgin Atlantic Airways Business Class "Clubhouse" Lounge customer reviews

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VIRGIN ATLANTIC CLUBHOUSE BUSINESS CLASS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT

Review by : Lynne Whitmore

Date :   15 September 2008

First time user of LHR Clubhouse and very impressed. Shown the various areas by a staff member and looked around ourselves before deciding on a seat viewing the runway. Firstly deposited bag and given a ticket to collect it prior to boarding. There were many different types of seating areas: cafe style; by Tv; in library; lounge style; child area; IT area - lots of choice. Chose a wicker hanging chair and sofa behind bar and ordered chicken curry and burger and champagne and espresso martini. The food came first with drinks shortly after. Had another drink and then went for our pre-booked shave and manicure in the cowshed. Found a seat in the same area following our treatments and had another couple of drinks and a dessert.

VIRGIN ATLANTIC CLUBHOUSE BUSINESS CLASS LOUNGE REVIEW  - BOSTON LOGAN AIRPORT

Review by : Andrew Ward

Date :   7 September 2008

This is a new lounge dedicated solely to Virgin Atlantic. Not too impressed on the first visit, very little food on offer, a few crackers, two types of rather solid or stale bread, cheese and a type of ham. This was before one of VA's sleeper flights, we were warned at check in that a hot meal would not be served to us as we were located at the front on the upper class cabin, how you are supposed to exist on this baffles me. The drinks are pretty poor as well, only two white wines on offer, tasted both - in my opinion undrinkable, went for the 'champagne' a californian sparkling wine. did manage one glass but resisted going back for another. The staff pointed out that there was only one diet coke left, they would not have any more until Monday (this was Thursday afternoon). In all the lounge was very crowded by the time the flight was called. If part of upper class fares are to cover the lounge, then this is not good value. A general lack of toilets, needed to queue to use.

VIRGIN ATLANTIC CLUBHOUSE BUSINESS CLASS LOUNGE REVIEW  - BOSTON LOGAN AIRPORT

Review by : Andrew Ward

Date :   6 September 2008

Smallish lounge although with only 1 Virgin flight a day this no surprise. Felt a littel crowded on this full flight in Upper Class. Nice design - deli feel with plentiful drinks selection and reading materials. Staff ranged from pleasant to fairly disinterested. Food selection a little limited - expected more hot choices but clam chowder was delicious. Flight delayed which not announced until fairly late.

VIRGIN ATLANTIC CLUBHOUSE BUSINESS CLASS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT

Review by : John Charlesworth

Date :   20 August 2008

This lounge makes a night flight work. Check-in early, complete all outstanding work issues here rather than the office. Wander over to the bar and have a champagne while contemplating the menu at the restaurant. Enjoy a freshly cooked rather than reheated food and wine tasting as it should, at a table as opposed to your seat. If you want a haircut or massage these too are available.

THE CLUBHOUSE LOUNGE : LONDON HEATHROW AIRPORT

User:  J Alsop

Date:   31 May 2008

Very impressed with Virgin's Clubhouse at Heathrow. The lounge was quiet, spacious and well laid out. Food was excellent. I took advantage of the Cowshed and booked a wet shave - great way to start a morning flight. Staff were very attentive. Overall experience was good - a very relaxing start to my trip.

THE CLUBHOUSE LOUNGE : LONDON HEATHROW AIRPORT

User:  K Willis

Date:   25 February 2008

Early morning and an early start meant the lounge was very quiet. It was a pleasure to use. Food was excellent, high quality and staff generally very attentive. Very pleasant and relaxing start to the journey. Highly recommended.

UPPER CLASS LOUNGE : HONG KONG INT'L AIRPORT

User:  John Maguire

Date:   19 October 2007

I found the staff very helpful at all times. The food and drink selection was very good with the option of having dinner before the flight. Bathroom & shower facilities were excellent and kept very clean. Its locality to the departure gate was excellent with only a 2 minute walk to endure. Overall very good.

UPPER CLASS LOUNGE : THE CLUBHOUSE - LONDON HEATHROW (TERMINAL 3)

User:  Peter Baynham

Date:   18 September 2007

Virgin Upper class lounge one of the best in terms of range of service of other major lounges I have been in. I have found it sometimes a little crowded especially if a flight has been delayed. The best things are being able to get a haircut and a meal before you get on the plane saving the flight for sleeping. I have found that the full menu is a little limited, snack menu is great but a number of times they have run out of sushi.

UPPER CLASS LOUNGE - LONDON HEATHROW (TERMINAL 3)

User:  ROB ALFORD

Date:   2 October 2006

I was flying to JFK on their busiest flight of the day but the lounge had plenty of room.

Virgin's approach to their lounges are somewhat more unconventional than other carriers. There is a pool table you can use, plenty of shower rooms, a fantastic selection of hot and cold foods and a fully staffed bar and table service and even a massage or haircut should the mood take you. The lounge is very spacious and airy.