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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world |
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SriLankan Airlines Serendib Business Class Lounge customer reviews
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SRILANKAN AIRLINES SERENDIB BUSINESS CLASS LOUNGE REVIEW - COLOMBO AIRPORT |
Date : 4 February 2013 |
Review by : M Bertram (Australia) |
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I was quite impressed with the clean and spacious Serendib lounge. We arrived very early in the morning
so there weren't many other people around, but even as other passengers trickled in, it still didn't
feel crowded. However, there are only a few toilets and an attendant in there all of the time so it can
feel a little cramped in the bathrooms. I liked the view airside and we were able to get seats right
near the window (one of the advantages of arriving early I suppose). The food and beverage selection
(especially the tea) was good. The staff make boarding announcements and will come around and tell you
individually when your flight is boarding.
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SRILANKAN AIRLINES "MARHABA" BUSINESS CLASS LOUNGE REVIEW - DUBAI AIRPORT |
Date : 4 February 2013 |
Review by : M Bertram (Australia) |
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We didn't really like this lounge much as it was noisy, crowded and some of the staff seemed a bit
surly - though one of the staff clearing away plates and glasses was very friendly and we chatted with
him for a while to pass the time. I think the best seats are near the windows but they were all taken
when we arrived so we ended up with some seats in the back corner near the computers. The food was
okay, not delicious, though selection of drinks quite good. The bathrooms were clean. We ended up
leaving the lounge early to wander around the airport as we got bored of sitting and staring at the
wall.
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SRILANKAN AIRLINES SERENDIB BUSINESS CLASS LOUNGE REVIEW - COLOMBO AIRPORT |
Date : 3 January 2013 |
Review by : B Rippingale (Australia) |
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A good choice of foods at breakfast and meal time. There were a lot of staff working in the lounge.
Front desk was not always occupied and had to wait several minutes on both visits. Staff were friendly
and there was an extensive choice of drinks. Wifi and use of computers including a printer were very
helpful. Lots of seats but no recliners which would have made the 4 hour wait more enjoyable.
Shower facility very limited, a shower is located with a toilet and there is only one shower - making
it difficult to use as several people were waiting. There is also an indication of a rest room, but if
this was available it was never advertised. Unable to use lounge after departing flight and told to go
to transfer desk to see about getting accommodation, even though it states on some literature that
you can use the lounge after departing the plane to freshen up. Even though we were transiting
passengers and using Business for all flights we were told we could not use the lounge unless it was
less than 12 hours before departure.
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SRILANKAN AIRLINES (DNATA) BUSINESS CLASS LOUNGE REVIEW - SINGAPORE CHANGI AIRPORT |
Date : 3 January 2013 |
Review by : B Rippingale (Australia) |
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Good lounge with good selection of drinks and food Showers, wifi and computers available.
The lounge has a balcony overlooking main airport areas, and this means it can be noisy.
Well maintained and not many people using lounge.
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SRILANKAN AIRLINES SERENDIB BUSINESS CLASS LOUNGE REVIEW - COLOMBO AIRPORT |
Date : 1 September 2012 |
Review by : Michael Schade (UAE) |
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Nice large, not too crowded lounge with decent food and drinks. Toilet and shower facilities not the
best, but a lot better than most European and US lounges.
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SRILANKAN AIRLINES BUSINESS CLASS LOUNGE REVIEW - COLOMBO AIRPORT |
Date : 2 May 2012 |
Review by : Ahmed Zuhairi (UAE) |
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Food quality was rather poor. Aircon was not turned on, so it was quite warm. Plenty of space as it was
not busy. Plenty of computers and free wifi. Free 10 minute massage, with an extra 30 minutes costing
$20. Shower and relaxing rooms available.
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SRILANKAN AIRLINES BUSINESS CLASS LOUNGE REVIEW - COLOMBO AIRPORT |
Date : 24 January 2012 |
Review by : Chris Parsons (Saudi Arabia) |
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Comfortable lounge with a good selection of local and western hot and cold food. Good selection of drinks, including a
cocktail of the month. Lounge and bathrooms clean. 6 quiet rooms in which to relax/sleep and the complimentary 15 minute
massage - not to be missed! There is a dining area with a large TV and more relaxing area with coffee tables looking over
the apron. There are six computers and also free wifi and the option to sign out an ipad for you stay in the lounge -
also an option to use an Xbox in the lounge. I find the staff in this lounge most friendly and helpful of any; they even
escort business passengers to their gate. The access seems quite strict and at times it can become crowded. It can be
easy to miss; just at the top of the escalator in departures and to your left.
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SRI LANKAN AIRLINES SERENDIB BUSINESS CLASS LOUNGE REVIEW - COLOMBO AIRPORT |
Date : 22 October 2011 |
Review by : Paul Milne (UAE) |
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Used twice recently and can't be faulted. Very relaxing with complimentary massage and good selection of local and
western fare.
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SRI LANKAN AIRLINES SERENDIB BUSINESS CLASS LOUNGE REVIEW - COLOMBO AIRPORT |
Date : 4 May 2011 |
Review by : Philip Henry (UK) |
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A great lounge which has strict entry control. Its been opened a while starting to look a
little shabby. Good choice of food and drinks, pleasant service. Shower facility a bit
poor and cramped.
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SRILANKAN AIRLINES BUSINESS CLASS LOUNGE
REVIEW - KLIA KUALA LUMPUR AIRPORT |
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User: R Brook |
Date: 24 January 2008 |
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Would have written about their lounge in Colombo, but never could find it! However, I can write
about their lounge in KUL (KLIA). Rather than have a lounge of their own, or
sharing with one of the major airlines that have lounges there, they send their
business class to the horrible little lounge that anyone can buy a pass to.
Crowded, dirty, a smoking area that can at best hold 5 people standing (and
almost always packed), poor food. It was so bad, that I went to the public area
and paid for food and drink.
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SRILANKAN AIRLINES SERENDIB BUSINESS CLASS LOUNGE
REVIEW - COLOMBO AIRPORT |
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User: J FLETCHER |
Date: 28 April 2007 |
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Very comfortable and spacious overlooking the runways. Excellent choice of hot and cold food, hot and
cold drinks, alcoholic and non alcoholic. Free massage, showers and internet access.
Good selection of international and local newspapers. All in all as nice a business class lounge as I have used.
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SRILANKAN AIRLINES SERENDIB BUSINESS CLASS LOUNGE
REVIEW - COLOMBO AIRPORT |
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User: M LAYE |
Date: 28 March 2007 |
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3 hours of transit in Colombo with access to Serendib Lounge in CMB airport.
The lounge access is not really clear, no indication just a small label on white doors.
Its spacious with modern stuff for a biz lounge : hot meal, shower, 6 internet access and
massage service to de stress from your flight. You have 6 rooms to sleep. The only negative point is that shower were used by a staff member when I tried to get inside.
For passengers holding a Skywards Gold card or Silver and travelling on Economy, UL has built a
small corner separated from the noisy airport with small garden barriers and awful furniture.
The buffet of this economy lounge consists in sandwichies and cakes with free drinks.
You have also 2 internet access.
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