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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

BUSINESS CLASS LOUNGE - KLIA KUALA LUMPUR AIRPORT

User: R Brook

Date:   24 January 2008

Would have written about their lounge in Colombo, but never could find it! However, I can write about their lounge in KUL (KLIA). Rather than have a lounge of their own, or sharing with one of the major airlines that have lounges there, they send their business class to the horrible little lounge that anyone can buy a pass to. Crowded, dirty, a smoking area that can at best hold 5 people standing (and almost always packed), poor food. It was so bad, that I went to the public area and paid for food and drink.

SERENDIB BUSINESS CLASS LOUNGE - COLOMBO AIRPORT

User: J FLETCHER

Date:   28 April 2007

Very comfortable and spacious overlooking the runways. Excellent choice of hot and cold food, hot and cold drinks, alcoholic and non alcoholic. Free massage, showers and internet access.

Good selection of international and local newspapers. All in all as nice a business class lounge as I have used.

SERENDIB BUSINESS CLASS LOUNGE - COLOMBO AIRPORT

User: M LAYE

Date:   28 March 2007

3 hours of transit in Colombo with access to Serendib Lounge in CMB airport. The lounge access is not really clear, no indication just a small label on white doors. Its spacious with modern stuff for a biz lounge : hot meal, shower, 6 internet access and massage service to de stress from your flight. You have 6 rooms to sleep. The only negative point is that shower were used by a staff member when I tried to get inside. For passengers holding a Skywards Gold card or Silver and travelling on Economy, UL has built a small corner separated from the noisy airport with small garden barriers and awful furniture. The buffet of this economy lounge consists in sandwichies and cakes with free drinks. You have also 2 internet access.