United Airlines First Class and Business Class Red Carpet Lounge customer reviews

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UNITED AIRLINES RED CARPET CLUB BUSINESS CLASS LOUNGE REVIEW  - SAN FRANCISCO AIRPORT

Date : 1 August 2011

Review by : J Kingston (USA)

This lounge is physical adequate and has a nice view of the runway and ramp. Free wifi offered. That's it for the positives. Negatives - simply the worst selection of food that I have ever seen for a premium class lounge. Carrots packaged in plastic of the genre one throws into a childs lunch box, slices of monterey jack cheese also packaged in plastic. And a pitiful assortment of packaged cookies. This is so far below standard that it is insulting. Unfortunately this is the only lounge that Swiss business passengers can use at SFO.

UNITED AIRLINES RED CARPET CLUB BUSINESS CLASS LOUNGE REVIEW  - SEATTLE AIRPORT

Date : 10 May 2011

Review by : Chris Ford (Australia)

It is relatively small, but I was lucky enough to be one of only a handful of users. There is the same offering of food and drink there (bar service, even for soft drinks, horrendous cubes of cheese, pretzels and that trail mix stuff) as every other RCC. There were no flight announcements, which would have been nice. Unlike most airport lounges, this one is completely enclosed, as in no windows! It is located right next to the airport shuttle train underground.

UNITED AIRLINES RED CARPET BUSINESS CLASS LOUNGE REVIEW  - NEW YORK JFK AIRPORT

Date : 4 May 2011

Review by : M Chan (Canada)

What a dump! Aside from the staff at the front, everything else was kind of terrible. The food was minimal, no bar service and most furniture needed to be updated.

UNITED AIRLINES RED CARPET LOUNGE REVIEW  - SAN FRANCISCO AIRPORT

Date : 4 May 2011

Review by : Jeff Lee (Canada)

This lounge was brutal. I had a First Class ticket to YYC, which makes it an international flight and I expected decent service. I had to pay about $6 for a Sam Adams beer there. There was only cheese and crackers for food in spite of being there over supper hour. I expected soup or something of that variety. Lastly there was not wifi available there. The seating was old and worn out, the lounge had dirty dishes on many of the tables and lacked newspapers.

UNITED AIRLINES RED CARPET CLUB LOUNGE REVIEW  - DENVER INT'L AIRPORT

Date : 2 May 2011

Review by : B Weber (USA)

Denver Red Carpet - while large - has some areas that leave something to be desired. Limited plugs. They could do a much better job ensuring that each seating cluster has plug in or access to one. One of the benefits of airline clubs is the convenience of not having to fight for outlets and this particular airline club has the same issue - something that surprised me for United's hub. Other airline clubs are much better on this front. Clean up service of old plates/glasses. Service to clean up old plates and other glassware is sporadic at best. I had to clean up my area before sitting and the table I moved them to has not been cleaned up in the two hours I have been here.

UNITED AIRLINES RED CARPET CLUB BUSINESS CLASS LOUNGE REVIEW  - WASHINGTON AIRPORT

Date : 14 February 2011

Review by : D Little (Germany)

What a dump! No food, agents all had an attitude. Bar service only with some free drinks, but If you do not leave a tip they look at you and you never get service. Bathrooms not clean at all. Plugs did not work. No seats. Old run down, very bad..

UNITED AIRLINES INTERNATIONAL FIRST CLASS LOUNGE REVIEW  - WASHINGTON AIRPORT

Date : 26 January 2011

Review by : J Schwartz (USA)

Very tired and disappointing lounge. Not a First Class environment, more akin to worn out frequent flier lounge circa 1990. Staff at desk demonstrates little interest or professionalism. The food offered is laughable. When compared to even the Air France Affaires or Virgin Upper Class Lounges at Dulles - both Business Class offerings - United's falls flat.

UNITED AIRLINES RED CARPET BUSINESS CLASS / STAR ALLIANCE LOUNGE REVIEW  - HONG KONG AIRPORT

Date : 10 January 2011

Review by : B Anderson (New Zealand)

Had access due to codeshare with Air New Zealand. Actually a pleasant spot although limited selection of food and beverage but more than adequate. Nice quiet space and never seemed busy for early evening. Lacks comfortable seating but sounds much nicer than anything United seem to offer in their own country.

UNITED AIRLINES RED CARPET BUSINESS CLASS / STAR ALLIANCE LOUNGE REVIEW  - SAN FRANCISCO AIRPORT

Date : 3 January 2011

Review by : J Aberg (Sweden)

This lounge leaves a great deal to be desired. I visited on New Years Eve, when there was not much traffic in the lounge, which is probably the only nice thing worth mentioning. The catering was appalling and range of drinks very limited since several machines were out of order. There were no newspapers, and the very few magazines in the lounge were a few months old. I am sure this place was decent in the 1970's, but it has not seen much upgrade ever since. Since I find United to be the worst US airline by far, this lounge did nothing to change my point of view. On a final note, if you are considering paying 50 USD to enter the lounge (ie. if you do not hold credentials to give you free access), I would seriously recommend you to stay way from this stale and tame lounge.

UNITED AIRLINES RED CARPET BUSINESS CLASS / STAR ALLIANCE LOUNGE REVIEW  - HONG KONG AIRPORT

Date : 10 January 2011

Review by : B Anderson (New Zealand)

Had access due to codeshare with Air New Zealand. Actually a pleasant spot although limited selection of food and beverage but more than adequate. Nice quiet space and never seemed busy for early evening. Lacks comfortable seating but sounds much nicer than anything United seem to offer in their own country.

UNITED AIRLINES RED CARPET BUSINESS CLASS / STAR ALLIANCE LOUNGE REVIEW  - SAN FRANCISCO AIRPORT

Date : 3 January 2011

Review by : J Aberg (Sweden)

This lounge leaves a great deal to be desired. I visited on New Years Eve, when there was not much traffic in the lounge, which is probably the only nice thing worth mentioning. The catering was appalling and range of drinks very limited since several machines were out of order. There were no newspapers, and the very few magazines in the lounge were a few months old. I am sure this place was decent in the 1970's, but it has not seen much upgrade ever since. Since I find United to be the worst US airline by far, this lounge did nothing to change my point of view. On a final note, if you are considering paying 50 USD to enter the lounge (ie. if you do not hold credentials to give you free access), I would seriously recommend you to stay way from this stale and tame lounge.

UNITED AIRLINES RED CARPET FIRST/BUSINESS CLASS LOUNGE REVIEW  - CHICAGO O'HARE AIRPORT

Review by : Jim Dobernig

Date :   9 September 2010

United Airlines Red Carpet Club first class/business lounge is in short, 'lame'. Plenty of room, but you are treated only to a diet of the type of nuts and bar snacks you'd find at the corner tavern. You are issued two drink tickets which are good for one drink (go figure) and that's it. Free Wi-Fi : big deal. That is it. Dirty dishes litter the tables with no staff cleaning anything.