Home Page


First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Thai Airways First Class and Royal Silk Business Class Lounge customer reviews



PAGE

1 2 3
Follow us on Facebook






THAI AIRWAYS ROYAL SILK CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   19 November 2014

Review by : Enrico Soresini (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The worst Business Lounge I have been in recent years. Food offer is negligible, basically non existant, wine is not on offer, espresso machine better buy one outside - very bad experience indeed. Why TG has got such a low class Lounge?



THAI AIRWAYS ROYAL SILK CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   29 May 2014

Review by : Charles Sirapandji (Indonesia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Lounge is spacious and nice ambient, staff is very friendly and helpful. But best of all, the royal massage spa which really different and genuine Thai super service. Bar could be improved further from existing one.



THAI AIRWAYS INTERNATIONAL FIRST CLASS STAR ALLIANCE LOUNGE  - PARIS CDG AIRPORT

Date :   13 May 2014

Review by : G Harrison (Thailand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Recently upgraded so the furnishings and carpets are new. The Business and First Class lounge reception desk is right outside the First Class lounge door so there is constant noise coming from the reception desk into the lounge . The hot food on offer looks awful and would be best avoided. There are no showers in the lounge and the drinks refrigerator needs repairing. The only upside to this lounge is that it is not as crowded as the Business lounge.



THAI AIRWAYS INTERNATIONAL STAR ALLIANCE LOUNGE  - BANGKOK SUVARNABHUMI AIRPORT

Date :   13 May 2014

Review by : Helge Holst (Norway)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

A very crowded lounge at Suvarnabhumi Airport. The seats are okay, specially the new ones by the entrance. They only serve snacks like spring rolls, small pies etc. and sandwiches. They serve whisky, gin, cognac etc, but no wine at all! We asked for red wine and one of the ladies working there, came up with red Martini, fantastic! You are forced to drink heavy liquor in stead of wine. I think it is the only lounge I have been to which has this very bad policy. They used to have wine and even cocktails, but they have changed. We love Thai Airways, but not their lounge at Bkk Airport! I really hope we will be able to get wine again.



THAI AIRWAYS ROYAL SILK CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   2 May 2014

Review by : Carl Schelfhaut (Singapore)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Disappointing experience yet again. I do not understand why this lounge is so poor in choice of snacks and beverages for Thai's premium passengers. It used to be top line, now it's below mediocre. I'm switching back to Singapore Airlines for my monthly travels to and from Bangkok. With SQ I get much more value for a slightly higher price, all the way including on the ground.



THAI AIRWAYS INTERNATIONAL BUSINESS CLASS LOUNGE "D" REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   23 April 2014

Review by : P Leelamanit (Thailand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

I used this lounge from flying with Qatar Airways Business class. This lounge is getting worse every time I visit. Despite consistent service at the reception and cleaning after customers, the food and drink selection is smaller and worse. The microwave heated puffs and dim-sums are now "not quite there". They are left empty for at least 30 mins until I asked a staff what was wrong. Occasionally the staff would have a table full of instant ramen noodles. Making me wonder now if this was a true business class lounge or a "free-for-all customers" lounge provided by another neighboring airline. Most seats are still grouped in 4. Making it appear more crowded almost automatically.



THAI AIRWAYS ROYAL FIRST CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   11 March 2014

Review by : Tony Hank (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Sitting in the lounge at the moment. This is one of the best if not the best lounge I have been to. In particular the service is exceptional.



THAI AIRWAYS DOMESTIC BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   11 March 2014

Review by : H Blumenthal (France)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

TG in its hub goes on with a terrible lounge that has been there for a long time. The airport is very modern but the lounge is run down with old and uncomfortable seats. Food and drinks very basic; no wine, no beer. No announcements which is standard in lunges but something unbelievable, no screen with departing flights, we nearly missed ours as it was miles away from the lounge.



THAI AIRWAYS ROYAL FIRST CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   22 January 2014

Review by : David Jenkins (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Royal First Lounge prior to taking night flight with Thai to LHR. As usual the staff are plentiful, friendly and efficient. I have only two negative points about this lounge. The first is the design fault which allows all the noise of the concourse into the lounge as the plate glass windows have large areas open to the main terminal area. This is particularly noticeable in the private sitting rooms. The second also relates to those sitting rooms. Although comfortable they have one draw back. It is very difficult to get the attention of staff without getting up and going to the corridor which runs along the front of the row of sitting rooms. Staff are always passing by but never glance into the rooms. This problem could be easily solved by adding a call button which switched a light outside the room. Possibly too it is time to at least clean, if not replace, some of the carpets in the sitting rooms.



THAI AIRWAYS ROYAL ORCHID LOUNGE REVIEW  - CONCOURSE D, BANGKOK SUVARNABHUMI AIRPORT

Date :   23 December 2013

Review by : J Moore (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Guest of Swiss as they utilise this Lounge as a Star Alliance member. Crowded due to the number of member flights departing in the 2100-2359 period with seating difficult to find. Within the lounge only beer and soft drinks plus tea and coffee can be self served, eventually the bar was located but in the odd location at the bottom of the escalators leading to the lounges (first and business) and before reception. Drinks are dispensed by a bar tender - two staff coping with a packed lounge. To top it off there wasn't a choice of white wine variety, there wasn't any white wine at all! For a nation's flag ship carrier which has about five lounges at this airport to have no white wine is astounding and reflects poorly on Swiss which has no say in the matter.



THAI AIRWAYS INTERNATIONAL BUSINESS CLASS LOUNGE REVIEW  - CONCOURSE D, BANGKOK SUVARNABHUMI AIRPORT

Date :   15 November 2013

Review by : M Vickery (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Found the lounge relaxing with plenty of cold hot snacks available, alcohol, beer, wine and soft drinks available. Spent 3 hours in this lounge with a call at Royal Orchid lounge for a massage. Only complaint is the long walk from one end to the other for the use of the bar. Lounge was quiet so no problems.



THAI AIRWAYS INTERNATIONAL BUSINESS CLASS LOUNGE REVIEW  - CONCOURSE E, BANGKOK SUVARNABHUMI AIRPORT

Date :   15 November 2013

Review by : Mark Wilkins (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The big let down with the Thai business class lounges is the quality of food they offer. This time I had a pleasant surprise in that they had some very tasty chicken tikka in the hot selection, but the rest was the usual poor quality sandwiches, hot dog rolls and restricted fruit selection. They also scrimp on some of the drink choices too - especially gin and lack of any wine. As a frequent flyer its a better than average lounge, but if paying full business class fare I would not be impressed.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT

Date :   16 September 2013

Review by : Tim Nah (Singapore)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

My second visit to the lounge in 3 months. No improvement in the quality and choices of food and drinks. The food was unpalatable, with such limited choices, the lounge placed cup noodles as their best item on offer. As a Singaporean, I am well aware that good quality food and drinks are very reasonably priced in this country, so why does Thai Airways stinge on this, I wonder. The seats are fine, and the lounge is quiet. No showers or even toilets available, you'll have to use the public toilets outside the lounge. Skip the lounge and head to the restaurants for better food.



THAI AIRWAYS INTERNATIONAL BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   15 August 2013

Review by : O Johansen (Norway)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The main business class lounge THAI offer their Royal Silk passengers is a worn out place. The seats shows that they are very old, and despite the free internet its hardly a place to charge the battery of your computer. I use this lounge many times a year, but I am surprised every time I enter the doors. There are two other lounges available, however despite the fact that they are newer and cleaner, the relatively small lounges are often overcrowded.



THAI AIRWAYS INTERNATIONAL BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   6 August 2013

Review by : Saketh Ram (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Spent 2 hours in this lounge at midnight with about 30 wide-bodied flights departing (including Star alliance partners). The lounge was packed full, not one seat available. It had clearly been used for hours with dirt and crumbs everywhere. The food was okay at best, a couple sandwich selections and some sweets but nothing special. Staff were courteous but don't give out internet password unless you ask for it (after you sit down and get situated its annoying to have to get up and ask). This is supposed to be their flagship lounge and airport- not impressed.



THAI AIRWAYS ROYAL ORCHID BUSINESS CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Date :   8 July 2013

Review by : Ronald Kim (South Korea)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounge was quite clean and calm, even though it shared with other Star Alliance customers. Food and Beverage selection was not bad. Plus, the view from the lounge was superb.



THAI AIRWAYS ROYAL FIRST CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   8 July 2013

Review by : Ron Kuhlmann (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The service is excellent, the food offerings can be selected from an iPad listing and if you wish, they book you for a massage in the Royal Spa. There was no aspect of the experience that I could imagine improving and the experience was like no other I have had.



THAI AIRWAYS INTERNATIONAL (CELEBRATIONS) BUSINESS CLASS LOUNGE REVIEW  - MUMBAI AIRPORT

Date :   30 May 2013

Review by : A Anturkar (India)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

In Mumbai, Thai Airways does not have its exclusive lounge. It shares its lounge with certain other Star Alliance Airlines. Celebrations lounge is not half as good as other lounges I have had the opportunity to be in around the world. It's like a 3 star hotel lobby. There's only one bathroom. The amenities are minimal. The food is nothing to be proud of either. But the courteous staff get full marks.



THAI AIRWAYS INTERNATIONAL BUSINESS CLASS LOUNGE REVIEW  - MANILA AIRPORT

Date :   30 May 2013

Review by : A Matic (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The worst international lounge I've ever encountered. A small yellow room overstuffed with chairs, no tables, a waiting room the size of a large living room. Food is questionable and limited, alcohol is basic. I can't believe you pay business or first class air fares to receive this perk.



THAI AIRWAYS INTERNATIONAL BUSINESS CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Date :   29 April 2013

Review by : H Y Kim (South Korea)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Excellent lounge, but compared with their lounge in BKK, it has little less facilities. (Shower, other service). But, food and view is absolutely better than other airline lounges in HKG.



THAI AIRWAYS (STAR ALLIANCE) BUSINESS CLASS LOUNGE REVIEW  - T1, PARIS CDG AIRPORT

Date :   5 April 2012

Review by : Michael Shortland (Thailand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This is the Star Alliance lounge open to many customers. First impressions are not good: cold, poorly lit and noisy (with low ceilings). Food looks poor, and wine selection is terrible. No champagne, few magazines: really a disappointment for a premium destination.



THAI AIRWAYS DOMESTIC BUSINESS CLASS LOUNGE REVIEW  - CONCOURSE A, BANGKOK SUVARNABHUMI AIRPORT

Date :   23 December 2012

Review by : P Leelamanit (Thailand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

I've used this lounge fairly often I gradually seeing improvements to the rock-hard seats. Cuisines have now been added to most seats. Unfortunately in terms of the snack and drink options, this lounge fares worse than a lot of other airlines. For some very odd reasons, there is no alcoholic beverages offered. In addition to this, light snacks such as nuts, crisps, or crackers are nowhere to be found. Wi-Fi doesn't seem to work due to the capacity has been reached. I would say for today's airlines standard, this lounge is really sub-par.



THAI AIRWAYS INTERNATIONAL BUSINESS CLASS LOUNGE "E" REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   13 December 2012

Review by : John Duffus (Thailand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

I spent a dismal 90 minutes prior to an 0020 departure in this extremely poor business class lounge. Apart from the complimentary drinks, almost everything about the lounge is dreadful in the late evening hours when many medium- and long-haul flights are departing. Finding a seat is difficult, the seats themselves are small and uncomfortable, the snack-type food on offer is decades behind what other legacy carriers now offer at this time of day, and the reading material is limited. Next time, I shall just pay to spend the time at one of the public restaurants!



THAI AIRWAYS ROYAL FIRST CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   8 November 2012

Review by : S Strasser (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The service and staff are great, but unfortunately there is no quiet place. Even the private rooms (with no door) are open to the public terminal at the back side with all the announcements in full volume. This Lounge is no place to rest.



THAI AIRWAYS INTERNATIONAL ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - MANILA AIRPORT

Date :   5 October 2012

Review by : Christopher Oxley (Thailand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The Thai Airways lounge in Manila Terminal 1 (MNL) is the worst lounge ever. It is tiny and everyone sits shoulder to shoulder in very small chairs. There is not enough seating to accommodate all business class customers. There are only a few coffee tables so you must hold your plate and drinks on your lap. Very few outlets to charge devices. This lounge is a disgrace.



THAI AIRWAYS INTERNATIONAL BUSINESS CLASS LOUNGE "E" REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   18 September 2012

Review by : R Gonzaga (Malaysia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Flying MH to KL so given access to TG lounge E. The lounge was dark and looked tired. Staff were efficient and pleasant enough and worked efficiently to clear plates and glasses. The food on offer was very disappointing. A few sandwiches, prawn nuggets(!), dim sum dumplings, vegetable pies, a few miserable dry pastries and some fruit. This is Thailand so where was the Thai food? They had a god selection of liquor but no wine on offer. Wi-fi was good and there was sufficient reading material on offer. The bathrooms were small and weren't very clean and there were two shower rooms for use, separate from the toilets. There was a reasonable view of the tarmac but overall it was not a great experience. I felt like I was in the lobby of a 3 star hotel.



THAI AIRWAYS "ALITALIA" FIRST CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Date :   11 September 2012

Review by : P Rubenstein (Canada)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Thai does not have access to a proper lounge and instead contracts with Alitalia. As such, one is treated to the poor quality that Alitalia has become famous for. Limited food options consisted of dried out quiche, some sort of bread and tomato pastry and nothing else. In fairness to Thai Airways, this may be the best it can offer as Alitalia seems to have been given the monopoly on lounges in the terminal. All I can say is why bother? There is no service, no assistance and nothing relaxing about the lounge. I was more comfortable wandering about the oppressively hot terminal than in sitting in the foul smelling lounge. Thai should make an effort and see what it subjects its clients to.



THAI AIRWAYS INTERNATIONAL ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   4 September 2012

Review by : D Jackson (Thailand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The selection of food in this business class lounge is abysmal. For instance, this morning's breakfast offering - as it has been every morning the last 10 years I've flown the airline - was boiled slices of sandwich ham, hot dogs and boiled eggs, along with an assortment of industrial-grade dim sum and tea sandwiches. I find TG's poor quality food inexplicable, given Thailand's deserved reputation for affordable, tasty cuisine. There are too few toilets, many of which are out-of-service; self-service bar options have been removed, with liquor placed in a service bar at the extreme end (outside the main seating area) of a 200 meter lounge; and the internet is often unavailable or so slow that Outlook hangs. In short, give this lounge a miss if you have become accustomed to quality, business class travel.



THAI AIRWAYS BUSINESS CLASS LONDON LOUNGE REVIEW  - T3, LONDON HEATHROW AIRPORT

Date :   26 July 2012

Review by : M Gilbert (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Thai Airways use the SAS lounge at T3 Heathrow which is quite big, split over two floors with views out towards the runways. The seating varies from comfortable armchairs to bar stools , there are also segregated rooms for business use and a children's area. Lots of computer stations on the ground floor with a decent snack bar and a good choice of wines , beer and soft drinks. Upstairs each seating area had power points and wifi available to connect laptops plus another snack bar with a selection of food and drinks available including draught beer on tap. The staff did the job but not much interaction with the passengers , washrooms clean and tidy and overall ok for a short visit but would not want to be there on a long delay.



THAI AIRWAYS BUSINESS CLASS (ALITALIA) LOUNGE REVIEW  - ROME AIRPORT

Date :   26 July 2012

Review by : Colleen Cutcheon (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

We had the misfortune to visit the Alitalia Lounge which Thai Airways use in Rome. This would have to be the worst Business Class Lounge we have ever experienced. There was nowhere to sit when we first arrived even though I have to use a stick. When I finally found somewhere to sit the cream lounge chairs were filthy. The floor looked like it needed a good clean also. There was no food except peanuts and tiny biscuits. There were no clean glasses. Eventually, some dried out sandwiches arrived which vanished as quick as they came. The staff gave the impression they did not want to be there and on the whole it was a very unpleasant experience. Is this the best Thai Airways can offer their loyal Business Class Passengers?



THAI AIRWAYS (QANTAS INTERNATIONAL) BUSINESS CLASS LOUNGE REVIEW  - PERTH AIRPORT

Date :   9 May 2012

Review by : M Gilbert (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounge is a reasonable size for the number of passengers but can get quite busy. The layout is not bad but not the best compared to other lounges at the airport. Food is quite limited but the drinks available are plentiful and varied. The toilets and showers were modern and clean but no toiletries supplied , staff seemed hard working and friendly. Overall not a bad lounge for a short stay but would not like to be there on a long flight delay.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   9 May 2012

Review by : M Gilbert (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The main lounge is quite large with plenty of seating but a little bit tired and worn , the other smaller business lounge is more comfortable with a good selection of food and variety of drinks on offer. Staff very friendly and willing to help , washrooms and shower kept in good order but can get very busy at certain times.



THAI AIRWAYS ROYAL ORCHID BUSINESS CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Date :   2 May 2012

Review by : R Cooper (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Relatively simple, functional lounge. Seats are comfortable' however the lighter colour ones are prone to staining. No sofas/couches. Food options are mainly for the Asian market (to be expected in Hong Kong) so doesn't leave much for western tastes, particularly at breakfast. Nice and quiet on a Sunday morning, as not many TG flights, and I was on Air NZ. Offered a shower but declined.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   27 February 2012

Review by : N Werner (Switzerland)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The Royal Silk Lounge is right after immigration and allows for easy access. Staff nice and friendly and a lot of seats available. Food selection always the same and it is a pity they do not offer any nice Thai food, only some snacks. Drinks selection is good. The location of the lounge does not really give good views and it is quite loud at times with announcements from the terminal building and one can constantly hear the moving walkways warning people that it ends. As we only spent 25min in the lounge before boarding it was fine, however I would not want to be stuck there for a long transit. Next time I will try another Royal Silk Lounge at BKK.



THAI AIRWAYS ROYAL ORCHID BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   25 January 2012

Review by : Chris Anderson (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Good spacious lounge. A little dark but comfy, good food available in the morning but only snacks not really breakfast items, full bar available self serve and friendly smiling staff, shower room is ok, only 2 showers but wasn't busy when I was there.



THAI AIRWAYS FIRST / BUSINESS CLASS LOUNGE REVIEW  - HONG KONG INT'L AIRPORT

Date :   25 January 2012

Review by : Philip Rubenstein (Canada)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Flying a Star alliance carrier gave me a choice between the United Red Carpet Lounge or the Thai Airways Lounge. It was a no brainer, and I opted for TG which offers a superior lounge experience to North American carriers. The TG lounge while not as good as BKK was still top quality. There was an assortment of hot & cold foods, along with a decent beverage option. The lounge was crowded, but there were still some seats available. First Class passengers have little designated private booth type seating areas, and again it is less impressive than the TG 1st experience in BKK. I did have a chuckle though as the seating option and lounge experience that the 1st class PAX had was hardly worth the fare difference between 1st and Business. The only negative aspect of the lounge was the absence of electric sockets where one could plug in a laptop.



THAI AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - YANGON AIRPORT

Date :   23 January 2012

Review by : A Evans (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

A small lounge with comfy chairs and toilets. Reasonable selection of drinks and small selection of food. Not many people in lounge as I was waiting.



THAI AIRWAYS FIRST CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   28 November 2011

Review by : John Stedman (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Has to be the best First Class lounge. The service is second to none. From the moment you check-in they take you through a special customs area and down the escalators and then a buggy is waiting to take you to the lounge. My family was traveling and we had our own room and the service did not stop - we were there for 5 hours. There is a dining room which you select off the menu and so it keeps going on. This is the lounge you want when you have a long transit. When we arrived back into Bangkok from Rome they picked us up in buggies from the airbridge and drove us all the way to our luggage which was waiting, the staff then collected and escorted us out to our waiting bus which took us to our hotel - did not touch our bags since we left Rome until we got to the hotel.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   22 October 2011

Review by : R Johnson (Philippines)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

I've had the unfortunate circumstance of being stuck in long layovers thrice in the last year at BKK. If it weren't for the high quality lounge, I think I would have gone a bit batty. It's basically a very large lounge and mostly self serve everything. Also, if you have a long layover, the lounge offers complimentary 30 minute Thai massages, which I found quite nice. Internet Facilities and speed is excellent. The food selection is mostly hors d'oeuvres type, but there is many to choose from.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   22 October 2011

Review by : Mark Gilbert (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

The lounge is looking a bit tired and tatty but still clean and tidy, plenty of food and drink with very attentive staff. No shower available but there is a spa lounge. Toilets kept clean by very friendly staff, and glasses plates etc removed promptly. Flight info screens but no loudspeaker broadcasts which makes for a more relaxing stay.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   22 October 2011

Review by : Rod Johnson (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

During our long layover at BKK we got to experience lounges on both concourses D and C. Whilst the lounge on concourse D was much bigger and had a slightly better range of food on offer I was surprised that to have a shower you had to move to the smaller lounge on Concourse C. Not very convenient when you're tired. The food and drinks on offer were of high standard and staff were cleaning the tables and replenishing the food. Except for the shower issue it was a pleasant long layover.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date : 14 September 2011

Review by : I Wenseritt (Thailand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

I use the Lounge in BKK at least every 2 weeks with same experience. No wines offered, since years only fat puff pastry, small Sandwich and Chinese Steam-buns, Stale rolls, Toast, Jam, Butter and sometimes cold cuts. Some cakes are available too. Either the puff pastry or the Steam-buns are cold. Bangkok is the Homebase of Thai and have the worst Lounge.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date : 14 September 2011

Review by : Doug Cockroft (New Zealand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Modern and clean lounge with efficient and friendly staff. comfortable lounge seats, good showers and toilets and a good variety of food (changed every couple of hours). The espresso/cappuccino machine did the job. Wifi was easy to connect to and fast. Low light : no wine in the lounge. Odd that. Not much of a cost saving if it forces passengers to consume the spirits!



THAI AIRWAYS "AIR NEW ZEALAND" BUSINESS CLASS LOUNGE REVIEW  - BRISBANE AIRPORT

Date : 14 September 2011

Review by : Michael Barry (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

We have used this lounge many times in the past and been more than happy. However this time it was a bit disappointing to see the quality had dropped. The wine and champagne selection used to be wonderful, this time they were of a much cheaper standard. I have had better when flying in economy. They do offer a good selection of food and the lounge is clean and comfortable.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :  4 May 2011

Review by : L Engstrom (UAE)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Not at all what you would expect from a Business Class Lounge. It was was understaffed, most of the tables were filled with dirty plates and cutlery. The lounge looks old and run down. Very poor selection of food. Puff rolls filled with chicken, mushrooms, quiches, and some very tired looking fruit. The selection has been the same for about 3 years. Thai airways Business Lounges have to be the only ones in the world without wine!! The airlines make a lot of money from their business class passengers, so Thai airways should be able to afford to upgrade their lounges.



THAI AIRWAYS FIRST CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :  16 December 2010

Review by : K Mercer (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

From the greeting at kerbside pick up, where your luggage and check in are dealt with whilst you relax, to the buggy that takes you to the lounge. The itself is spacious and clean with very attentive staff. We were placed in our own side lounge on our outward journey and then in mini slumber rooms on our return as our stopover was quite long. After sleeping we showered in the clean bathrooms then ate in the restaurant with all food freshly cooked. The Spa was sensational, total relaxation. We were then escorted from the lounge to our seats on the aircraft.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE (PIER C) REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Review by : Scott Dyke

Date :   17 November 2010

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

This is great lounge in the heart of the airport, good for transfers. I prefer this lounge to the larger lounge one is directed towards on entering the airport. Having just done a leg from London to BKK, I was able to shower in very well kept facilities, before the last leg of the journey. The showers were powerful and hot, towels large and fluffy, just as they should be. I had time for a sit down and gin and tonic before the departure of my flight - my only gripe was the lack of a glass of wine - I guess a cultural thing. Wifi connection was easy.



THAI AIRWAYS BUSINESS CLASS "SAS LONDON LOUNGE" REVIEW  - LONDON HEATHROW AIRPORT

Review by : N Sutherland

Date :   14 August 2010

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

A little oasis of quiet in an otherwise very busy terminal. The lounge is spacious on 2 levels with a variety of seating and some very nice Macs in the Internet Areas. I thought the food and drinks choices were pretty basic but okay for a short visit. SAS London Lounge makes T3 almost bearable - almost.



THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - SINGAPORE CHANGI AIRPORT

Review by : J Gray

Date :   15 July 2010

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

The lounge was understaffed: one woman was responsible for cleaning and catering in the two hours prior to the departure of a TG flight. Many tables were piled up with dirty plates and cutlery, and weren't cleaned in the time I was there. There were no glasses at all for drinks - you had to ask. Small and unappealing selection of baked items, as well as cups of noodles. Spirits and beer available, but no wine. A very disappointing lounge.



THAI AIRWAYS BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - CHIANG MAI AIRPORT

Review by : Paul Rex

Date :   15 July 2010

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

The least impressive business lounge I have seen for some time. Cramped, dingy and full of mosquitoes. My family moved to the main waiting area one by one, driven out by the depressing atmosphere, frequent insect bites and noise from one extended family with small children.





PAGE

1 2 3
Follow us on Facebook




top

back to top



| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking| Advertise | Surveys| Site Map| Contact Us | Links |

1999-2013  Copyright Skytrax