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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Thai Airways First Class and Business Class Lounge customer reviews



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THAI AIRWAYS FIRST CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Review by : Anthony Roxburgh

Date :   30 October 2008

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What an amazing service - we were greeted by Thai Staff as we enter the separate entrance to First Class check-in at the Airport. Our bags and tickets were taken and check-in completed by Thai Staff whilst we were seated in comfort. We were then escorted thru immigrations then onto a private buggy vehicle to the first class lounge. Truly amazing and beautiful lounge and extremely attentive staff. We were shown to a private room with lounge, table, working desk with wifi plug and flat screen tv. You could actually choose what you would like to eat and it was all prepared fresh and delivered to our mini suite. This is one of those memorable 5 star experiences that I will always remember.



THAI AIRWAYS FIRST CLASS LOUNGE REVIEW  - MILAN AIRPORT

Review by : Anthony Roxburgh

Date :   30 October 2008

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3 Star Rating

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This has to be one of the worst First Class lounges I have ever been in. It was suppose to be a First Class lounge but I believe they were letting anyone in. The lounge was old and tired and in need of a complete overhaul. When I entered the lounge I was told I would have to PAY 10 Euro for the wifi connection. The best they could do for catering was a pizza mangled into odd shapes and pieces thrown on a plate. Seating and decor was very uncomfortable and out dated. I actually walked out to the airport toilets as the lounge toilets were a disgrace.



THAI AIRWAYS FIRST CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Review by : Patrick DuPlessis

Date :   20 August 2008

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Used the lounge twice in July, and really quite impressed! Got a buggy ride from arrival aircraft straight to the lounge. Plenty of seats in the lounge, but best part is the Thai Spa facility opposite - had a truly relaxing massage here and some health drinks that were just great. Staff in the lounge really nice and very efficient. Food not so good compared to many First Class lounges today, and maybe Thai can improve that. Washrooms and shower rooms immaculate and nice amenities. A small sleep / quiet area, but did not use that this time. Goof WiFi access and this was consistent.


 

THAI AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - SYDNEY AIRPORT

Review by : Roger Stone

Date :   20 August 2008

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Thai share the Air New Zealand lounge at Sydney Airport. My experience was not a happy one. This started with my being initially refused entry by the guy at the front desk because 'my name was not on the list' . Turns out he had the wrong list and was using the passenger list for TG992 from the night before. I must have been the first for the morning flight to Bangkok to arrive. Half an hour later I'm finally admitted but then met with noisy kids and a dull lounge. Better than no lounge at all but I did not stay there long.



THAI AIRWAYS ROYAL ORCHID BUSINESS CLASS LOUNGE REVIEW - BANGKOK SUVARNABHUMI AIRPORT

User:  Ingo Wenseritt

Date:   11 April 2008

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Used the Lounge before E Gate. Good beverage selection but boring Food selection. Never changed in 5 years, or longer? Don't understand the 4 seat arrangement as most travelers are alone and use the time with their Laptops. Sockets are very limited. Often problems with the coffee machines, which are full stickers and leftovers of tape glue. Aircon not very good as in the whole Airport. WIFI often crash. Friendly Staff and good cleaning of tables. Kids Playground available as well as Computer rooms. No Flight information screens available, so watch your time. Overall, I liked the Dong Muang Lounges, at all locations, much more.


THAI AIRWAYS ROYAL FIRST CLASS LOUNGE REVIEW - BANGKOK SUVARNABHUMI AIRPORT

User:  Geoff Becque

Date:   21 January 2008

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Classic Thai welcome on arrival - very airy lounge with more private areas leading off. Comfortable seating and a full dining area if required. Full choice of food - freshly prepared to order - do not help yourself! The club sandwich is as good as it gets. Full bar inc champagne but disappointed with the reds - no Pinot Noir. Staff will escort you the 50 yds to the Spa for a complimentary massage - well worth doing to ease jet lag. There are showers and private cabins with sleeper seats for longer stopovers. If there is a gripe it is that the toilets are "no flushing of tissues". I know that the whole of the airport waste disposal is based on this principal but I havn't experienced this since some 30 years ago I had a holiday in a Greek Taverna! The whole Thai First experience - aircraft,cabin service, ground service and the First Lounge makes Thai the only carrier to use in and out of its home base.


THAI AIRWAYS ROYAL SILK BUSINESS CLASS LOUNGE REVIEW - BANGKOK SUVARNABHUMI AIRPORT

User:  Jess Delegencia

Date:   21 January 2008

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The Concourse C lounge is the least crowded, offers showers, and a sleeping space. The bathroom amenities are really nice. The food can be better, and the staff always seem busy going in and out of the kitchen. The internet and computers seem to have problems. If you are a Thai business class passenger, you can use the lounge spa and get a free 20-minute massage - this is the best part- but only if you are actually flying Thai business (or first) class.


THAI AIRWAYS BUSINESS CLASS LOUNGE REVIEW - HONG KONG AIRPORT

User:  R Gamba

Date:   21 January 2008

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I was on Air Canada flight to Vancouver and had a choice between this lounge and the Red Carpet lounge next door. As I have been to the Red Carpet lounge before, I opted to stay in this lounge. The lounge was small but really airy. Food selection was ample and fantastic. WiFi was great.Staff very helpful and attentive. I was travelling with my niece, though she was travelling with Cathay Pacific, but the lady at the reception made sure that she got in after paying a minimal fee. Now, that's customer service! Quite the contrary when I went to the Cathay Pacific lounge on Christmas day. I was holding a business class boarding pass and my nephews were travelling economy. They needed to take a shower and when I talked to the people at the reception, they were not willing to let them in even after I offered to pay.



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