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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

BUSINESS CLASS LOUNGE - MOSCOW SHEREMETYEVO AIRPORT

User:  Mike Franklin

Date of use:  2 November 2007

Oh dear, nothing changes here! Not allowed into the lounge until 2 hours before flight, despite having a 5 hour layover. Once in the lounge, you wonder what the wait was for.

No natural light, lounge arrange in 3 areas, all rather dark and at peak times impossible to find a seat. The food is poor to say the least, and staff at beverage counter seem reluctant to offer drinks! There are some PCs at one end, but very variable connection and not very useful.

Small toilet area, no showers - all in all, a disgrace for a SkyTeam member airline.