Singapore Airlines First Class and Business Class Lounge customer reviews

SINGAPORE AIRLINES FIRST CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT T3

Review by : Greg O'Brien

Date :   20 January 2009

Agree totally with Mr Weiss (review 30 October). For a new home base lounge, this is totally inadequate. At 8.30am it was impossible to find a private seat. For the one cooking station, there was a queue - it really did not matter as there was no table space for one to sit down and eat anyway. I cannot imagine why in a brand new terminal this should happen.

SINGAPORE AIRLINES SILVER KRIS BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT T3

Review by : Stephen Taynton

Date :   13 January 2009

Generally a good lounge with good seating area, mind you some lounge type seating would not go astray as we had a four hour layover and it would have been nice to stretch out. WiFi is good but at times very slow. Food okay, but have seen better in other business lounges. Plenty of space and lots of seating so finding a good corner not a problem. The showers are especially welcoming and staff are very helpful. They should have a wider range of wine as they only had Reisling on offer. Generally not a bad lounge but I cannot understand why Singapore Airlines do not announce flight departures.

SINGAPORE AIRLINES SILVER KRIS BUSINESS CLASS LOUNGE REVIEW  - KLIA KUALA LUMPUR AIRPORT

Review by : Michael Kiepert

Date :   5 January 2009

Small and dated lounge but with a nice view of the gates and runways. Food selection so so. However, the washrooms were old and not maintained. The public ones were much cleaner. Definitely not up to SIA standards.

SINGAPORE AIRLINES FIRST CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT T3

Review by : Jeremy Weiss

Date :   30 October 2008

Disappointed in the fact that the lounge overlooks the departure gates and has no direct natural lighting. The atmosphere and decor are pleasant. The buffet with a chef preparing breakfast orders is nice, but the restaurant seating area is clearly insufficient for the number of passengers. The same facility in the Business Class section appeared just as overtaxed. For smokers, there is an outdoor terrace located immediately outside the lounge entrance.

SINGAPORE AIRLINES SILVER KRIS BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Review by : Suhail Kazim

Date :   20 August 2008

This lounge is apparently a new one opened by SIA. There is a long trek to it - too much of walking actually. The reception staff are warm and just welcome you but do not give much information of the lounge. The worst part is that the lounge does not have any toilets or showers! Something really unacceptable for a newly opened lounge in such a spic and span airport. Hot and cold food items are present and internet access is also free. Overall a good lounge but marred totally buy lack of toilets and its distant location.

SINGAPORE AIRLINES STAR ALLIANCE GOLD/BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE AIRPORT

Review by : Michael Crossan

Date :   5 July 2008

Overall a decent lounge. Plenty of seating, good access to TV and internet as needed. Selection of food and drink limited, though of a good standard. No shower facilities observed. Unfortunately the level of service provided was substandard. Firstly, the initial greeting at the reception desk was sullen, mechanical and cold on both occasions I entered the lounge. Secondly, there was no lounge manager visible to oversee the generally running of the lounge. This was evident by food bowls remaining empty for significant periods of time as well as floor staff (especially the male staff members) who simply loitered around the drinks areas and whose behaviour was unprofessional, bearing on juvenile.