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SINGAPORE AIRLINES :  your "one-stop" passenger guide

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SINGAPORE AIRLINES SILVER KRIS BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT T3

Review by : Stephen Taynton

Date :   13 January 2009

Generally a good lounge with good seating area, mind you some lounge type seating would not go astray as we had a four hour layover and it would have been nice to stretch out. WiFi is good but at times very slow. Food okay, but have seen better in other business lounges. Plenty of space and lots of seating so finding a good corner not a problem. The showers are especially welcoming and staff are very helpful. They should have a wider range of wine as they only had Reisling on offer. Generally not a bad lounge but I cannot understand why Singapore Airlines do not announce flight departures.

SINGAPORE AIRLINES SILVER KRIS BUSINESS CLASS LOUNGE REVIEW  - KLIA KUALA LUMPUR AIRPORT

Review by : Michael Kiepert

Date :   5 January 2009

Small and dated lounge but with a nice view of the gates and runways. Food selection so so. However, the washrooms were old and not maintained. The public ones were much cleaner. Definitely not up to SIA standards.

SINGAPORE AIRLINES FIRST CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT T3

Review by : Jeremy Weiss

Date :   30 October 2008

Disappointed in the fact that the lounge overlooks the departure gates and has no direct natural lighting. The atmosphere and decor are pleasant. The buffet with a chef preparing breakfast orders is nice, but the restaurant seating area is clearly insufficient for the number of passengers. The same facility in the Business Class section appeared just as overtaxed. For smokers, there is an outdoor terrace located immediately outside the lounge entrance.

SINGAPORE AIRLINES SILVER KRIS BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Review by : Suhail Kazim

Date :   20 August 2008

This lounge is apparently a new one opened by SIA. There is a long trek to it - too much of walking actually. The reception staff are warm and just welcome you but do not give much information of the lounge. The worst part is that the lounge does not have any toilets or showers! Something really unacceptable for a newly opened lounge in such a spic and span airport. Hot and cold food items are present and internet access is also free. Overall a good lounge but marred totally buy lack of toilets and its distant location.

SINGAPORE AIRLINES STAR ALLIANCE GOLD/BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE AIRPORT

Review by : Michael Crossan

Date :   5 July 2008

Overall a decent lounge. Plenty of seating, good access to TV and internet as needed. Selection of food and drink limited, though of a good standard. No shower facilities observed. Unfortunately the level of service provided was substandard. Firstly, the initial greeting at the reception desk was sullen, mechanical and cold on both occasions I entered the lounge. Secondly, there was no lounge manager visible to oversee the generally running of the lounge. This was evident by food bowls remaining empty for significant periods of time as well as floor staff (especially the male staff members) who simply loitered around the drinks areas and whose behaviour was unprofessional, bearing on juvenile.

SINGAPORE AIRLINES SILVER KRIS FIRST/BUSINESS CLASS LOUNGE REVIEW  - BANGKOK AIRPORT

Review by : Marcus Benjamin

Date :   29 June 2008

I was impressed - staff were wonderful. I travel in and out of Bangkok often and will always use this lounge.

SILVERKRIS LOUNGE - SYDNEY INT'L AIRPORT

User:  A Lam

Date:   28 April 2008

Small and basic lounge. Wouldn't have fitted everyone if business class cabin was full. Decor dated and showing its age. Very limited range of food available (possibly due to early morning departure). Too few bathroom facilities for lounge.

SILVERKRIS LOUNGE - SINGAPORE CHANGI AIRPORT TERMINAL 3

User:  A Lam

Date:   28 April 2008

Spacious lounge. Nice modern decor with lots of timber, leather and marble. Good variety of hot and cold food, drinks, snacks and desserts. There are a large number of PCs with fast internet connections available. Staff courteous, but seemed almost overstaffed with some male wait staff standing around watching TV in lounge area. Bathroom and showers were kept spotless.

SILVERKRIS LOUNGE - SINGAPORE CHANGI AIRPORT TERMINAL 3

User:  Bob Andrews

Date:   27 April 2008

I used the new First Class lounge at T3 twice recently and have come to the conclusion that Singapore Airlines has really let themselves down with this new lounge. The food and drink area is very small and the selection of wine and food poor - I think that the lounge in T2 is still better although older. The seating area is very average and the showers are OK but not any improvement on T2. The business centre seems (but I am not sure) to be shared with the Business Class lounge and very, very busy. Overall a big disappointment for a flagship lounge.

KRISFLYER GOLD LOUNGE - SINGAPORE CHANGI AIRPORT TERMINAL 3

User:  Darrell Taylor

Date:   27 April 2008

Just noting the comments about SQ not honouring their Star Alliance commitments - at least the T2 SATS lounge has washrooms. The new lounge in T3 for Star Alliance customers has neither washrooms or showers. SQ seem to have excelled themselves in demeaning any other Star Alliance partner guest and should be honest enough to admit they don't want to be a part of it.

STAR ALLIANCE GOLD LOUNGE (Singapore Airlines) - TERMINAL 3, SINGAPORE CHANGI AIRPORT

User:  Mike Davies

Date:   15 April 2008

Terminal 3 in Changi is a beautiful building, so I was looking forward to seeing the new lounge. It was a big disappointment. Very crowded, felt cramped with a small food and beverage area. Not a patch on their other lounges around the globe. For their flagship airport I would expect a lot more from Star Alliance.