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Brussels Airlines Business Class Lounge Customer Reviews

  a 3-Star Airline

 

a 3-Star Airline

 

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Customer Lounge Review scoring : Brussels Airlines
1.0 Star Rating: Very Poor
4 reviews

 



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BRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW  - BRUSSELS ZAVENTEM AIRPORT

Date :   22 November 2012

Review by : S Paice (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Just after security for B gates, but upstairs from the main concourse. Nice enough lounge although not especially large. Limited seating and very small side tables and the toilets are outside of the lounge in the walkway. Food selection was sandwiches, cold meats and cheeses with soup and pastries. Large fridges full of drinks and food, quite a pleasant place to spend an hour before the flight home.



BRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW  - BRUSSELS ZAVENTEM AIRPORT

Date :   29 March 2012

Review by : Max Johnson (Canada)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

An OK lounge, designed for short stays, and the 5 hours between my inbound and outbound flights did drag, even with a couple of walks. Staff are friendly, wi-fi good and complimentary, plenty of Belgian beers and other temptations. The food is pretty odd though - a massive tureen of soup, a plate of dry and dull sandwiches, and some plates of cubed salami and cheese.



BRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW  - A Gate, Brussels Airport

Date :   22 October 2011

Review by : Marc Pauquet (Turkey)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Very cold welcome by the two SN ground staff, the lounge is better than international B gate lounge. The catering is poor for a Star Alliance lounge, only some dry cake, nuts and vegetables - no sandwiches, soups and hot dishes. Nice assortment of Belgian beers and beverages. For washrooms you have to leave the lounge and return to the gates entry section.



BRUSSELS AIRLINES BUSINESS CLASS LOUNGE REVIEW  -  Brussels Airport

Date : 20 December 2010

Review by : Mark Austin (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

What a disappointing lounge. Seems to be designed for short haul where you might spend 30 mins at most in the lounge. Quite cramped. no washrooms or showers (use public facility outside), no free wifi and very old and tatty computer terminal that has a very slow internet connection. Food comprises a few apples, biscuits, stale bread rolls and rather poor tub of soup! Staff are polite on entrance door but nothing else - they are silent, offer no help and apart from talking to belgian customers, we noticed they were actually quite rude to many foreigners. A polite description is that this lounge is a dump!





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