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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

LONDON LOUNGE - LONDON HEATHROW AIRPORT (T3)

User: A Ward

Date:   22 March 2008

Quite nicely designed but very poor selection of food, reading materials and drinks. Overall, very dull with no real flair.

BUSINESS CLASS LOUNGE - TOKYO NARITA AIRPORT

User: Kerrie Staples

Date:   20 February 2008

A bit hard to find but well worth it. Quiet seating areas - booths, tables and lounges. Wide variety of food and snacks. Short stroll to SAS gate. Would have liked some written instructions for the wireless internet access.

SAS / STAR GOLD LOUNGE - OSLO AIRPORT

User: M Rapp

Date:   30 December 2007

Nice and comfortable place with a very relaxing atmosphere (lounge was nearly empty). Food variety is limited, but this is usually healthy and fresh stuff. Good choice of drinks and newspapers. Washroom facilities are very limited. Free wireless internet or PC stations.

BUSINESS CLASS LOUNGE - SEATTLE INTL AIRPORT

User: RON MERRITT

Date:   13 February 2007

SAS shares lounge with Asiana at SeaTac and the lounge is quite small, about the size of an average family's rec room. Bizarrely, there are no phones with local service available in the lounge. All phones in the F/J class lounge are pay phones and require a credit card to swipe first to make local calls. I complained to the lounge hostess and it appeared that I was the only passenger to ever have complained about not being able to make a local call without charge from the lounge. United's RCC at SEA has free local phones and I believe that is standard at most RCC facilities. The SAS lounge at SEA is also quite warm.