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SAS Scandinavian Airlines Business Class Lounge customer reviews

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Customer Lounge Review scoring : SAS Scandinavian Airlines
3.5 Star Rating: Fair
18 reviews

 



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SAS SCANDINAVIAN BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - COPENHAGEN AIRPORT

Date :   17 April 2013

Review by : D Kandi (Denmark)

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Internet/Wifi

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Recommended

I have given SAS a lot of stick over the years. But credit where credit is due. The lounge in Copenhagen is slightly refurbished. Very homy and nordic design. Certain parts like the bathroom and shower facilities are stuck in a less modern state. They have quiet areas. The bar is not stocked with a lot of wines and liquer. The bar offers 2-3 red and white wines, soft drinks and water, coffee etc. The food is mostly the same. The staff is helpful in regards to boarding passes, changing flights, and other assistance.



SAS SCANDINAVIAN BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - COPENHAGEN AIRPORT

Date :   5 April 2013

Review by : K Arentoft (Denmark)

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Recommended

Really enjoy the SAS lounge in Copenhagen airport - especially now when it have been partly refurbished. Cosy and "homy" atmosphere, love the fireplace and new seats, simple - but good - food (seems to have been updated), service minded staff. Good place to be - like Copenhagen airportt in general.



SAS SCANDINAVIAN AIRLINES STAR ALLIANCE GOLD LOUNGE REVIEW  - STOCKHOLM ARLANDA AIRPORT

Date :   8 March 2013

Review by : H Haasma (Sweden)

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Recommended

Mostly I visit the lounge between 0630-0730. During 5 years the breakfast has been the same, no surprise or thrill. Lounge is old and worn and would be better with refurbishing. Staff is okay, not too fast to clean empties away but okay. You get a nice welcome and when passing the front desk. For later flights, the food (especially lunch) could be improved a lot. Getting tired of Cold smoked lax and salad/spinach. But drink selection is perfect.



SAS SCANDINAVIAN AIRLINES EUROBONUS GOLD CLASS LOUNGE REVIEW  - STOCKHOLM ARLANDA AIRPORT

Date :   11 September 2012

Review by : Magnus Gustafsson (Sweden)

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Recommended

The lounge has a relatively nice design and atmosphere, but it was cramped with people and hard to find any seats. The food is more or less always the same, some kind of salmon, salad and cream cheese -very limited variation and range. Staff friendly but not as service-minded as SAS cabin crew.



SAS SCANDINAVIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - STOCKHOLM ARLANDA AIRPORT

Date :   4 September 2012

Review by : Magnus Gustafsson (Sweden)

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Recommended

I frequently visit SAS Scandinavian Airlines lounge at Stockholm-Arlanda Airport, Terminal 5. The atmosphere in the lounge is relatively relaxing but the lounge is normally far too occupied and there has been no improvement for several years in that aspect. The meal service is very limited and is normally made up of some variant of salmon with cheese creme. The breakfast has never changed during the last 5-10 years but is better than the food served during the rest of the day. Some more ideas would be mostly welcomed. The variety of soft drinks, wines and spirits are ok. There are plenty of newspapers and magazines and very easy access to Internet via wi-fi.



SAS SCANDINAVIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - VILNIUS AIRPORT

Date :   30 January 2012

Review by : J Simiana (Canada)

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Recommended

Used this lounge while flying back to Canada via Copenhagen and Frankfurt. Attractive, spacious, good supply of magazines and newspapers. Ample snacks and drink choices. A comfortable spot to while away some time before boarding.



SAS SCANDINAVIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - GOTHENBURG AIRPORT

Date :   30 January 2012

Review by : D Kusiak (Sweden)

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Recommended

Standard SAS Business Class lounge. Comfortable but nothing special. No other choices at this airport for Star Alliance passengers.



SAS SCANDINAVIAN AIRLINES LONDON LOUNGE REVIEW  - LONDON HEATHROW AIRPORT, T3

Review by : Roger Tilling (UK)

Date :   2 May 2011

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Very clean, spacious lounge split between two floors. Good selection of cold food - salad, cold meats, cheese, bread, coleslaw, etc. Extensive selection of wines, beer, spirits, soft drinks. The washrooms are clean. There is a variety of seating designs - bar-style, sofa areas, dining tables, quiet rooms and television rooms. Very clean, airy impressive.



SAS SCANDINAVIAN BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - STOCKHOLM ARLANDA AIRPORT

Review by : Christopher Jonsson

Date :   15 July 2010

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SAS Business Lounge on Terminal 5 is a small but efficient Lounge, but the place is in need of remodeling - its very worn out and in need of a facelift. Other than that its a standard kind of lounge with polite staff, the snacks are pretty good, sadly they don't offer shower cabins!



SAS SCANDINAVIAN BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - LONDON HEATHROW AIRPORT

Review by : S Davis

Date :   15 July 2010

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Thought the lounge was excellent in a functional way - not luxurious. Typical Scandinavian decor and lighting - clean and bright. Plenty of computers (Macs). I was there at breakfast time and they had a good selection of food, drink, newspapers, and magazines. It was a bit full, apparently they have another seating area upstairs. Bathrooms just so-so, would have expected tip top cleanliness but no. Staff impersonal.



SAS SCANDINAVIAN STAR ALLIANCE GOLD LOUNGE CUSTOMER REVIEW  - OSLO AIRPORT

Review by : Tore Fredriksen

Date :   13 February 2010

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There are two SAS lounges at Oslo Airport; one for business class and one for Star Alliance gold card holders (Scandinavian lounge). Both lounges are nice, but the Scandinavian lounge has a more exclusive feel. Food selection is not overwhelming, but it's high quality Scandinavian, healthy food. Great work stations, views of the airport / gates, average but professional staff.



SAS SCANDINAVIAN BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - COPENHAGEN AIRPORT

Review by : Torsten Hvas

Date :   10 November 2009

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Staff Service

I do not know why the SAS staff act like in the old monopoly times, food downright disappointing the staff need a training in service and kindness.



SAS SCANDINAVIAN BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - COPENHAGEN AIRPORT

Review by : R Ganbich

Date :   31 July 2009

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I use this lounge regularly and quite enjoy it. It is relatively centrally located, or at least easy to reach through fast-track, calm and spacious. The staff are relaxed and friendly. Newspaper selection good, but sometimes worn out in the evening. The drinks selection is very good, with one exception - seems very difficult to get an ordinary glass of water, carbonated or non-carbonated. The food is simple, but substantial, and one can have a healthy snack or small meal. There is a section with good views - this is however let down by the constant blare of a TV with CNN.



SAS SCANDINAVIAN BUSINESS CLASS GOLD LOUNGE CUSTOMER REVIEW  - STOCKHOLM AIRPORT

Review by : T Iversen

Date :   18 March 2009

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I have used the SAS Scandinavia Lounges (Gold lounges) in CPH, OSL and ARN several times over the last few months. The seating is comfortable and the interior is pleasant. WiFi is working well. The drink supply is adequate but food is not. It is of very limited selection and not of good quality. The staff is pleasant but often absent. I have several times had to move used plates, glass etc left from previous guests. On a recent long stay of 4 hours in ARN it took 2.5 hours before anyone came around to clear away such items - and this only happened after I told the service desk about this. Twice in ARN has one of the two male toilets been directly filthy. It appears that ARN has more problems than CPH or OSL. It is too bad for what should be the flagship lounges of SAS.




SAS SCANDINAVIAN LONDON LOUNGE CUSTOMER REVIEW - LONDON HEATHROW AIRPORT (T3)

User: A Ward

Date:   22 March 2008

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Staff Service

Quite nicely designed but very poor selection of food, reading materials and drinks. Overall, very dull with no real flair.



SAS SCANDINAVIAN BUSINESS CLASS LOUNGE - TOKYO NARITA AIRPORT

User: Kerrie Staples

Date:   20 February 2008

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A bit hard to find but well worth it. Quiet seating areas - booths, tables and lounges. Wide variety of food and snacks. Short stroll to SAS gate. Would have liked some written instructions for the wireless internet access.


SAS SCANDINAVIAN / STAR GOLD LOUNGE - OSLO AIRPORT

User: M Rapp

Date:   30 December 2007

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Nice and comfortable place with a very relaxing atmosphere (lounge was nearly empty). Food variety is limited, but this is usually healthy and fresh stuff. Good choice of drinks and newspapers. Washroom facilities are very limited. Free wireless internet or PC stations.


SAS SCANDINAVIAN BUSINESS CLASS LOUNGE - SEATTLE INTL AIRPORT

User: RON MERRITT

Date:   13 February 2007

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SAS shares lounge with Asiana at SeaTac and the lounge is quite small, about the size of an average family's rec room. Bizarrely, there are no phones with local service available in the lounge. All phones in the F/J class lounge are pay phones and require a credit card to swipe first to make local calls. I complained to the lounge hostess and it appeared that I was the only passenger to ever have complained about not being able to make a local call without charge from the lounge. United's RCC at SEA has free local phones and I believe that is standard at most RCC facilities. The SAS lounge at SEA is also quite warm.



 

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