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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

BUSINESS CLASS LOUNGE - CAPE TOWN INTL AIRPORT

User: Markus Walther

Date:   24 December 2007

I stopped by on my way from CPT to JNB. Nice, roomy lounge, but I miss free wifi. Sandwiches and drinks available. Nice view of the runway.

FIRST CLASS LOUNGE - LONDON HEATHROW AIRPORT

User: RICHARD SHILL

Date:   9 February 2007

First Class lounge is fairly small, with a smoking room, some showers, toilets, and a couple of internet connected computers.

You can help yourself to wine/spirits/beer/soft drinks or tea & coffee or choose to be served at your table. There is a limited menu with some sandwiches, light hot snacks, salads and even ice cream, just order and its brought to your table.

ARRIVALS LOUNGE - LONDON HEATHROW AIRPORT

User: RICHARD SHILL

Date:   14 February 2007

Arrivals lounge is fairly small, 6 shower suites with toilets, seperate toilets, and a couple of internet connected computers. You can help yourself drinks including juices/smoothies and tea & coffee.

There is a limited hot breakfast menu and a selection of self service cold meats/cheese, yoghurts and cereals. Toiletries supplied for the showers if you need anything as well as a pressing service. Can be a wait for showers in the morning as the 3 SA flights get in fairly close to each other.

BUSINESS CLASS LOUNGE - CAPE TOWN AIRPORT

User: RICHARD SHILL

Date:   13 February 2007

Large business lounge. Limited food in the form of sandwiches, crisps, biscuits and cakes. Limited bar. Alcoholic & soft drinks have to requested from the bar as well as sandwiches and crisps. Tea, coffee, biscuits and cakes are self service.

Limited number of internet computers (about 4) and places to set your own computer up at. A seperate smoking room and also a room for kids with TV.

FIRST CLASS LOUNGE - JOHANNESBURG AIRPORT

User: GRAHAM ELLIS

Date:   15 October 2006

Arrived to the lounge late afternoon, and not too busy at this time - only a short walk after passing Security and up the escalator. Friendly SAA staff to welcome and guide me around the lounge itself, pointing out amenities. Decorated and furnished in an ethnic African style, loads of different seating - chairs, sofas and a dining area at one end. Large self service buffet/drinks area, but in reality there are waiting staff providing a table service - and they pamper you with great service! Facilities in the lounge include computers with internet, free wifi access for laptop, separate smoking room, reading room. The washroom and shower rooms are very nice and well equipped, and you get given a great amenity pack of shower items etc. There is a "dine in the lounge" menu, and the food is freshly cooked by a chef at the lounge kitchen - this has to be some of the nicest lounge food I have had for years! A selection of mezze items, or you can choose paninis, salads etc The staff were really friendly, the lounge was comfortable and not too crowded, and personal boarding calls provided as staff walk around the lounge - this is First Class lounge experience at its best!