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South African Airways Business Class Lounge customer reviews

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South African Airways
3.5 Star Rating: Good
23 reviews



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SOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW  - JOHANNESBURG AIRPORT (INT'L)

Date :   6 October 2014

Review by : M Mayers (South Africa)

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Recommended

No hot water in showers. Waiter who was laying out food dropped cutlery on floor and then without cleaning it put it on table for guests to use.



SOUTH AFRICAN AIRWAYS PLATINUM DOMESTIC BUSINESS CLASS LOUNGE REVIEW  - CAPE TOWN AIRPORT

Date :   8 July 2013

Review by : Derek Salter (South Africa)

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Recommended

Pleasant welcome. Had the lounge all to myself - early Sunday morning. Good selection of snacks and drinks. Spacious - comfortable and varied seating with views of the airport runway.



SOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW  - JOHANNESBURG AIRPORT (INT'L)

Date :   20 March 2013

Review by : K Pahkim (USA)

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Recommended

Large lounge overlooking the tarmac. Lots of different zones to sit in, but it got really crowded with Start Alliance and SAA flights using this facility. The mini wraps and sandwiches are acceptable but you have to ask for bottled water and chips and the attendant had a bit of an attitude. The internet was very good and the shower facilities good.



SOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW  - JOHANNESBURG AIRPORT (INT'L)

Date :   4 February 2013

Review by : R van Niekerk (New Zealand)

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Recommended

Refreshing, clean, well staffed and friendly. Didn't mind spending time here waiting for my flight. Staff were very friendly and polite and made us feel very welcome on arrival and departure. What you would expect from a business class lounge.



SOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW  - JOHANNESBURG AIRPORT (INT'L)

Date :   14 September 2011

Review by : E Roberts (South Africa)

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The layout itself is not very appealing and the food selection is quite basic. I don't take pre flight drinks but the choice I noticed was very limited and the access poor.



SOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW  - JOHANNESBURG AIRPORT (INT'L)

Date :   7 July 2011

Review by : J Gray (Myanmar)

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A large, comfortable lounge, with good amenities (including smoking room, TV room, children's room, and showers). A nice selection of packaged sandwiches and wraps, and a bar with a good range of alcoholic beverages, as well as a proper espresso machine. Staff were friendly and pleasant.



SOUTH AFRICAN AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - CAPE TOWN AIRPORT

Date :   2 May 2011

Review by : Jay Denbakker (South Africa)

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Checked in at 10am en route to JNB and Hong Kong. On arrival at the lounge counter, staff were chatting among themselves - not really interested; no verbal communication from them - even after our "hi" - just a pointed arm in the correct direction after we accidentally turned toward the first class lounge. The lounge itself is light and spacious. Enough choices of food and some fresh fruit. Surprisingly no decaf coffee - not an uncommon demand these days. Upon leaving we again had no acknowledgement - the ladies did not even glance at us as they chatted. A simple smile with a "hello and welcome" and an "enjoy your flight" as we left would have sufficed. It left us wondering if the rest of our flight was going to be like this - thankfully it wasn't. Johannesburg Business lounge (on our return) could give them a few tips.



SOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW  - JOHANNESBURG AIRPORT (INT'L)

Review by : Keith Rogers

Date :   20 November 2010

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Great new lounge SAA has in place now from the World Cup. Large and comfortable. Free wifi, smoking room, good views on tarmac, food good, expresso machine run by staff instead of just self serve. Overall great new installation in the airlines home airport.



SOUTH AFRICAN AIRWAYS BUSINESS CLASS BAOBAB LOUNGE REVIEW  - JOHANNESBURG AIRPORT (INT'L)

Review by : M Shah

Date :   18 October 2010

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Very large lounge with plenty of sofa style, dining, recliner seating. Seperate kids area, smoking zone, TV zone, work stations, etc. The bar is manned, and decent selection of drinks. Food selection is average for J class lounge. No hot food, just sandwiches, fruit and salads. Excellent showers and bathroom facilities. The staff felt too much at home, and were loud and obtrusive. Excellent view over the aprons. Free WiFi. Overall great lounge.



SOUTH AFRICAN AIRWAYS ARRIVALS LOUNGE REVIEW  - JOHANNESBURG AIRPORT (INT'L)

Review by : M Shah

Date :   18 October 2010

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SAA have an arrivals lounge just after you clear customs, before exiting into the arrivals lounge. It is well marked to the left and upstairs. It is not large, but has 4 excellent showers, good selection of food (breakfast was cereal, toast, pastries, sandwiches, fruit tea/coffee etc.) No alcoholic beverages. Smoking room. Comfortable seating. Again the staff are too loud and obtrusive but provide good service. Free WiFi.



SOUTH AFRICAN AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - JOHANNESBURG AIRPORT (INT'L)

Review by : Paul Smith

Date :   4 July 2010

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I thought the lounge was excellent. I thought the staff were great and facilities good also. Its no Singapore Airlines but its fine for price paid for ticket.



SOUTH AFRICAN AIRWAYS FIRST CLASS LOUNGE REVIEW  - CAPE TOWN AIRPORT

Review by : Tom Pieters

Date :   15 June 2010

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As we were flying first on Emirates, we had access to the South African Airways lounge. First class passengers were directed to the right and business class pax to the left. The lounge is not really big but it has all one needs except wifi. There are 2 computers, but the connection is really slow. There is a nice coffee corner with snacks and some alcohol, aswell as a smokers lounge. The nicest feature however were the showers: really big, clean and with lots of amenities.



SOUTH AFRICAN AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - JOHANNESBURG AIRPORT

Review by : Theresa Crause

Date :   1 February 2010

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Pathetic is the only word I can use to describe this lounge. I asked at the first class lounge why we were not allowed in there (facilities fabulous for first class). After complaining about the lack of warning for business class passengers about the lounge, they would still not budge saying that we are unable to use the facilities besides the toilets which were located in the first class lounge (none in the business class lounge and quite far away!). Very disappointing. Like other reviewers, it is unacceptable that SAA expect business class passengers to pay the full price but do not provide the full facilities.



SOUTH AFRICAN AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - JOHANNESBURG AIRPORT

Review by : Stuart Walker

Date :   14 September 2009

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Staff Service

Very poor. At approximately 10am it was impossible to find a seat. Selection of food and drink minimal. No wireless and only two computers. No toilets. No telephones.





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