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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Qatar Airways First Class and Business Class Lounge customer reviews

  5-Star Airline ranking

QATAR AIRWAYS

   
 
   
 
Qatar Airways
4.5 Star Rating: Excellent
58 reviews

 


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QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT

Date :   6 October 2014

Review by : P Poon (Singapore )

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Recommended

Very comfortable lounge. Attentive and polite staff. Good selection of food and drinks



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - HAMAD INTERNATIONAL AIRPORT

Date :   6 October 2014

Review by : J Sanderson (UK)

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Recommended

Poor air conditioning, lack of food choices, terrible internet (spent 45 minutes trying to download 17 emails and never actually managed it). Even the on-table tablets couldn't connect to the internet. Very poor in comparison to the old premium lounge.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - HAMAD INTERNATIONAL AIRPORT

Date :   6 August 2014

Review by : M Baughman (USA)

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Recommended

Qatar Airways new business class lounge is up and running and is quite exceptional. A simpler, more elegant version of Emirates lounge in Dubai. I was there when it was not very crowded, so it will be interesting to see what it's like when it is full - that was the worst part of the old premium lounge. The lounge has 2 dining facilities, several snack areas and bars, lots of seating, a business area and, as with its old premium lounge, a lot of staff being helpful. Big and airy, it is open to the new terminal but the noise did not seem to be a problem. There are numerous zones for seating, broken up by architectural screen walls, interior plantscaping and changes to the floor level. Most seats have a touchpad for announcements and surfing, and a small set up of bottled water and simple snacks. Aesthetically the design is flawless.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - HAMAD INTERNATIONAL AIRPORT

Date :   22 July 2014

Review by : C Andersson (Sweden)

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Recommended

Expected more from the temporary lounge, it is not close to the standards of the lounge at the old airport. Only 5-6 tables for eating, the rest are small narrow tables with two electric outlets, placed between two armchairs, not enough room for two to place plates.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - HAMAD INTERNATIONAL AIRPORT

Date :   18 July 2014

Review by : C Lywahoi (Hong Kong)

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Recommended

The temporary lounge is a real shame compared to the previous one : overcrowded, poor choice of food and drinks. Terrible when you have many hours of transit in the middle of the night. No wifi dedicated to the lounge but Airport free wifi, very slow.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - HAMAD INTERNATIONAL AIRPORT

Date :   18 July 2014

Review by : I Smith (UK)

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Recommended

Business class lounge was full with no where to seat. Very limited food.. Refused entry to the Oryx even though there own website states I should have been allow in.



QATAR AIRWAYS FIRST CLASS LOUNGE REVIEW  - HAMAD INTERNATIONAL AIRPORT

Date :   5 June 2014

Review by : M Coombs (Australia)

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Recommended

The business class lounges at the new airport in Doha are sill under construction and won't be open for another 3 months, a fact you will only find out at checking as we did. There is a temporary first and business class lounge but access is highly restricted due to their limited space and normal oneworld status privileges don't apply. The temporary first class lounge is cramped, hot, offers a coffee machine with a few snacks. If you are going to be in transit for any length of time recommend you avoid the temporary lounges and head to the transit hotel instead, or stay in the main concourse where it's cooler and less congested. I am very surprised that they didn't put the building of their new premium lounges as a priority prior to the new airport opening.



QATAR AIRWAYS "ORYX" LOUNGE CUSTOMER REVIEW  - MAIN TERMINAL, DOHA INTERNATIONAL AIRPORT

Date :   17 April 2014

Review by : J Howsam (UK)

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Recommended

Cost for the Oryx lounge is 40USD. Given the state of Doha airport whilst the new one is being constructed, I think it well worth the money. Showers alone after a long haul are worthwhile, and the buffet, whilst simple, is plentiful and the coffee good. Spacious, clean and plenty of seating.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   11 March 2014

Review by : T Cheung (Hong Kong)

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Recommended

The Premium is huge but there are often too many passengers using it. Staff are very courteous and tried very hard and found tables for us in minutes. Lots of choices in buffet food and drinks. However quality on soup and hot dishes are so-so. Arabian snacks are impeccable and are worthy to try. Lots of bar stands for bar services. Bathrooms are spotless as staff will clean all stations before another passenger will use the toilet. The game room was closed and no one was there. The playroom lacks facility and was not attended. There is a Duty Free just for premium customers, but there are not many exciting goods there. Generally cannot fault the Premium Terminal. There probably is not a better lounge than QR's Terminal. However, they have raised the expectation too high that it is hard to meet the expectation. Hopefully they will have a larger Premium Terminal when new airport opens, as they need a terminal that is at least 4 times larger than this one to make it a comfy lounge and allow them to continue to expand.



QATAR AIRWAYS "THIRD PARTY HANDLING" BUSINESS CLASS LOUNGE REVIEW  - COLOMBO AIRPORT

Date :   20 February 2014

Review by : M McCullough (UK)

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Recommended

Check in staff were no help in locating airside lounge. Shared with other carriers, it was comfortable but offered poor selection of food and beverages. Bright with airfield view.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - LONDON HEATHROW AIRPORT

Date :   20 February 2014

Review by : M McCullough (UK)

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Recommended

Light, calm, stylish, comfortable, with excellent cuisine and service. Just wonderful!



QATAR AIRWAYS "SALA MOTALE" BUSINESS CLASS LOUNGE REVIEW  - MILAN MALPENSA AIRPORT

Date :   23 December 2013

Review by : Anders Pedersen (Denmark)

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Recommended

Qatar Airways uses in Milano (Malpensa) the Sala Montale lounge (B-pier, non-Schengen) for their premium frequent flyers and business class passengers. The lounge is marvelous. Its new, interesting design, gorgeous view of the airport, aircrafts’ trafficking just outside the huge, panorama windows overlooking starts and landings and a handful of international gates. The lounge is very clean. Furniture, composition, and art provide an elegant mixture of privacy and plenum options for travelers. On the minus is a stunning lack of hot dishes, the only hot dish available is instant noodles. Snacks are many and drinks are even more, inclusive of Italian champagne (spumante). Fruits and juices are plenty and coffee machines likewise. Italian cheeses, salamis, minipizza’s etc. could also have been a nice addition. Toilets lack shower but are well designed. WiFi is a bit tricky to connect to but works well once connected.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - LONDON HEATHROW & DOHA INT'L AIRPORT

Date :   7 October 2013

Review by : C Johnson (Australia)

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Recommended

LHR lounge deserves the rave reviews. Excellent restaurant quality food and service, with a knockout wine list. Lunch of crayfish washed down with a premier cru bourgogne! Absolutely no skimping on anything, and everything works. Delightful staff with a sense of humour. Faultless. We felt vaguely guilty about such luxury! Doha premium terminal was busier but not far behind in quality. We had no trouble finding quiet seating on both visits. Both lounges are better than any others we have used in the last decade. The bus transfers to and from aircraft are a minor issue and actually interesting; problem solved shortly with the new terminal.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - T4, LONDON HEATHROW AIRPORT

Date :   7 October 2013

Review by : David Law (Australia)

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Recommended

Outstanding ambience, service, food and wine. The staff were very attentive and polite and absolutely charming.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   1 August 2013

Review by : A Wood (Australia)

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Recommended

First visit arrived from Hong Kong 0505 : huge airy lounge, relatively low crowd, plenty of lounge chairs & tables available. Hot buffet meals in restaurant area looked ok, but I didn't sample. Food/bakery in lounge area had a small selection including breads, cheeses, yoghurts, olives, meat slices etc. Disappointed a true cappuccino wasn't available, no decaf tea or coffee. Toilets staffed with several cleaners was very good. I enjoyed a refreshing shower. Second visit very busy, took a little time to find a table. WiFi worked well. Toilets busy, very clean as cleaner checked briefly after each person. Small dessert slices quite nice. Much more variety and quantity in lounge bakery - excellent. Still no cappuccino nor decaf available from bar. Overall an impressive lounge in layout and style, but no decaf tea or coffee.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   8 July 2013

Review by : G Mossom (UK)

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Recommended

A tale of 2 halves. Arrived outbound around midnight, the lounge was packed and had to ask a member of staff to help in locating a couple of seats (which they did within 5 mins). The facility is good but is overwhelmed by sheer numbers turning it into a below average experience. Departed flustered and irritated. Inbound, arrived around midday and what a different experience. Lots of space with about 10% of seats occupied. Tried the restaurant which had both buffet and a la carte available - good food and good wine made for an excellent lunch. Shower facilities clean and pleasant with lots of amenities available. Try and pick your transit time! Scores reflect an average of the 2 experiences.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   8 July 2013

Review by : V Edwards (UK)

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Recommended

Traveled through LHR-DOH-BKK and the same return. Outbound the lounge was very crowded with seats with two together hard to find. Disappointed with the lack of assistance from staff. This lounge is not a patch on its equivalent in LHR. Not a calm relaxing environment for a transfer.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - T4, LONDON HEATHROW AIRPORT

Date :   30 May 2013

Review by : A Silcock (Thailand)

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Recommended

Friendly staff who provided a service second to none. Choice of Krug or Bollinger Rose champagnes went down very well. Seafood platter was great with lobster and King prawns provided by in house chef Spent an extremely pleasant interlude prior to boarding after check in and official formalities Looking forward to next visit.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   30 May 2013

Review by : Alfred Vachris (USA)

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Recommended

Pleasant oasis for an extended layover. It was a little crowded at times with peak departures.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   28 February 2013

Review by : M Shah (Kenya)

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Recommended

A very impressive lounge. It is massive, with loads of seating areas. There are dining areas, lounging areas and snoozing areas. Selection of food and beverages is very good. Wide variety, fresh, and tasty. There is no reading material, but WiFi is fast and free. The only let down is the bathroom facilities. 6 showers for several hundred passengers does not work very well.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - TERMINAL 4, LONDON HEATHROW AIRPORT

Date :   28 February 2013

Review by : G Mossom (UK)

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Recommended

A joy - understated and elegant throughout and more like a hotel than a lounge. Though not the biggest there are areas for relaxing, a cocktail bar, a deli with bistro style dining area and a more formal brasserie. Attentive staff and the chicken satay I tried while sitting at the bar hit the spot.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   19 February 2013

Review by : Francis Boylin (USA)

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Recommended

My wife and I had the experience of this lounge going to and from the Far East last month. Once you get to the Premium Terminal it is great. The only problem is until the new terminal is ready you have to ride around the airport for what seems an eternity on a bus. The lounge, on the other hand was a welcome respite from all this. The personnel are friendly and extremely helpful. We found the same level of service both times we were there and each visit was about 12 hours different than the other. Plenty of seating, great Wi-Fi, fresh food and good drinks were all there in abundance. Qatar is a great airline and there Business Class lounge was a wonderful part of the total experience.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - MALE AIRPORT

Date :   4 February 2013

Review by : M Bertram (Australia)

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Recommended

This lounge is the only one in Male airport and it's ok but not great. The food looked as though it had been sitting around for ages and they had the air conditioner turned up a bit too high so it was very cold in the lounge. On the plus side, they have nice comfortable seats, clean bathrooms and a selection of magazines and newspapers to read. Certainly pales in comparison to the Premium Terminal in Doha.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - T4, LONDON HEATHROW AIRPORT

Date :   13 December 2012

Review by : S Strong (UK)

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Recommended

This lounge was an absolute delight. It was immaculate, bright, comfortable and modern. The staff were attentive and the food was of a high quality. It was not busy when we were there and maybe this enhanced our experience and also, of course, it is brand new. We were travelling on holiday and this was a wonderful start to our first business class experience. The service on the plane kept up the 5-star service. We did a brief stop on our return at the Doha lounge and it was a disappointment after the hype we'd read, nowhere near our Heathrow experience.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   13 December 2012

Review by : S Strong (UK)

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Recommended

Had a half-hour to spend in this lounge whilst journeying from Melbourne to London Heathrow. The staff look wonderful with the females in the maroon Qatar livery and the men in their sharp suits. The lounge looks impressive too. However when you cannot even find a vacant seat and a request to a member of staff for help is responded to with a dismissive wave of the arm. It is evident that they cannot cope with volume and the purpose of the patrolling staff is rather lost on me. I found it quite ironic that Qatar promotes this lounge as being superb, yet for me it was the major disappointment in an otherwise excellent Qatar Airways experience.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   7 November 2012

Review by : Tom Johnston (UK)

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Recommended

On the outward flight to Bangkok only a short transit time but coming back over 8 hours in Doha and there is no finer place to spend such a long transit time. The business class lounge was quite busy when I arrived so I thought I’ll find a seat visit the restaurant when the crowds were less - big mistake as I fell asleep and by the time I awoke they’d finished serving meals. Although you could get drinks I missed a very nice looking mutton dish. The lounge was almost empty during the night and only began to fill up again early the following morning when more flights stared to arrive. The service from the staff was wonderful - somebody walking around checking you were okay. I’d only been awake a few minutes before a young lady arrived with a blanket. Qatar use the Escape Lounge at Manchester and one of the Thai lounges in Bangkok but nothing can compare to the premium terminal in Doha.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - T4, LONDON HEATHROW AIRPORT

Date :   28 September 2012

Review by : Kim Thomsen (UK)

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Recommended

As always a pleasant experience to go to the new Qatar Airways Lounge in Terminal 4. I tried the sit down dinner service, the food was tasty and plentiful and the service great.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   11 September 2012

Review by : D Lublin (USA)

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Recommended

Very fine lounge. Good food. As others mentioned, no alcohol is available during Ramadan which seems unfortunate if inevitable. Very comfortable and soothing space - flight announcements aren't made but plenty of screens showing times and staff will also notify you. Showers along with razors and toothbrush are available in the bathroom. The one real shame is that there are not really any spaces to lie down and most people are traveling after pretty long haul flights, often at odd hours. But none of this detracts from the excellence of the lounge. A real highlight is the quality of the service. Staff are excellent and seemingly eager to help - the contrast with say United Airlines could not have been more stark. The check-in to both the lounge and the airline is made as simple as possible. A real plus when flying Qatar Airways.



QATAR AIRWAYS PREMIUM TERMINAL FIRST CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   6 August 2012

Review by : M Coleman (Egypt)

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Recommended

During Ramadan it is totally empty, no alcohol is served at all. Other standards are excellent, but not everyone who travels with Qatar Airways is Islamic.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   6 August 2012

Review by : L Hooper (Australia)

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Recommended

Well appointed large area, courteous staff, but a few more signs would help. Travelling during Ramadan is a problem if your stopover is for any length of time and you're used to an evening drink. As alcohol was served on both legs of the flight, we were surprised that it was not available under any circumstances in the lounge - we would have been happy to have been quarantined into non-Muslim section of the lounge or similar - to while away the time between 7 and 12 pm. I'm always happy to respect other cultures, but it was the confusing messages that got to me and the lack of information about their services when booking.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - T4, LONDON HEATHROW AIRPORT

Date :   7 February 2012

Review by : K Thomsen (UK)

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Recommended

Fantastic new lounge at LHR. Arrived from an 11 o'clock flight and promptly served breakfast from the buffet. The cook showed great knowledge of the food and ingredients served and staff responded promptly to requests. Seating area was spacious with choice of window seating, central relaxing area with water fountain or TV corner. Very pro-active staff tending to customers needs through out the stay.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   25 January 2012

Review by : M Bertram (Australia)

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Recommended

On arrival into Doha, the lounge was jam packed (about 8am) though we did manage to find a seat. Nonetheless the food and drinks were tasty and in plentiful supply. The bathrooms were clean and virtually empty. On our return journey (about 11pm) the lounge was much less busy and so we were able to spread out a bit more. It's a nice place to while away an hour or two.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Date :   22 October 2011

Review by : Andrew Nethercott (China)

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The lounge is in line with being a 5-Star airline. Good food, good drink selection, comfy, polite friendly staff.. I would route through Doha anytime.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Date :   14 September 2011

Review by : Corinne Prevost (France)

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Super lounge with maximum comfort. The staff is very attentive to your needs. The only small critique would be that the duty free area is somewhat reduced for products.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   14 September 2011

Review by : Willy Fischer (France)

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Qatar Airways Business class passengers or Privilege Club gold Members may use the Lufthansa Business Class Lounge at Frankfurt airport. A medium size lounge, sufficient choice of hot and cold foods, generous choice of wines, beers, soft drinks. Wifi has to be paid for. Large choice of newspaper and magazines in different languages, TV screens. I found staff in this lounge to be helpful and attentive.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - PHUKET AIRPORT

Date :   13 May 2011

Review by : W Fischer (France)

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Qatar Airways use the Coral Executive lounge for their frequent flyers / business class passengers. A medium size lounge, comfortable with a relaxing atmosphere. Beach view, fax, telephone, wifi, newspapers. No toilets in the lounge, but outside on departure hall. Good choice of hot and cold food, and drinks - although there seem to be no wines (beers available). Meet and greet service, you are zipped through immigration fast track to the lounge. Excellent staff, welcoming and polite.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Date :   27 December 2010

Review by : S Court (Switzerland)

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Business Terminal is a must. Transfer from the aircraft to terminal is smooth and fast Lounge is huge and cosy with a good selection of food and beverages. Staff is very friendly and efficient. Wireless internet access easy but a bit slow. Lavatories are not up to this kind of lounge standards.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Date :   14 August 2010

Review by : Savi Mull

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The bus from the plane takes you directly to the Premium Terminal which has a wide atrium and divided into the business class section and first class section. The lounge was very spacious but crowded and busy on a Sunday morning. Had enough time to check out the food which has limited options on the lounge side but a full restaurant on the other. Quite impressive. Only downside was the busy washrooms. Shower facilities available. Adequate announcements were made for boarding and the boarding process was very smooth and efficient. Would fly through Doha again.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : David Merrit

Date :   15 July 2010

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The Premium Lounge has always been a great experience - you almost want a delay. In the past year the business class side has doubled in size, which it needed. I spent 13 hours in the lounge in 8 days (no delays, just long transfers) and I give it 100%.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : R Clarke

Date :   10 November 2009

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A big difference noticed now that the business class section has expanded as it got very crowded close to midnight when lots of flights leave after this time. Separate set of toilets are in the news section also so this helps relieve the overcrowded toilets problem. Food is average as are the selection of drinks and not much choice for snacks either. Internet seems to be extremely slow each time I have tried to use it and given up.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : Mark Fenlon

Date :   9 June 2009

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The dedicated premium lounge at Doha is large, comfortable and well appointed. Food okay, nothing special. Drink choices are excellent. The men's wash room only has 4 toilets and 3 showers. If your transit time is short like mine (1-2 hours) and you find the lounge is busy, these facilities can become overwhelmed. So best to visit these facilities first before settling down. Qatar really need to address this issue soon.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : A Mendoza

Date :   5 June 2009

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Premium Terminal is a bit confusing to get to, as the bus operator from the plane makes no announcements. Once in the terminal, there is a limited duty free shopping area (much smaller than the main terminal's) and a few gates. Upstairs is the lounge area for premium passengers. Service is good, as you are greeted immediately upon arrival. From there, you can deposit heavy bags in the cloak room, use (rather dated) computers in the business centre, go to the game room, or go to the First or Business Class lounge. The business class lounge has a large dining area with actual table service. Food selection was excellent for a lounge - with actual main dishes and an endless variety of premium drinks. Past the dining area are huge sitting areas for more passengers who just want to relax. All seats are singles though, so don't expect to be able to lie down anywhere. There are showers in the restrooms, but there are no toilets and sinks in the private shower rooms. This means that one must groom and finish up in the public area of the restroom, which is a bit odd. Overall a very comfortable lounge, but not much to do in the terminal for long stopovers.





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