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Qatar Airways First Class and Business Class Lounge customer reviews

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QATAR AIRWAYS

   
 
   
 

Read the latest Qatar Airways First Class and Business Class Lounge Reviews

 


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QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   19 February 2013

Review by : Francis Boylin (USA)

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Recommended

My wife and I had the experience of this lounge going to and from the Far East last month. Once you get to the Premium Terminal it is great. The only problem is until the new terminal is ready you have to ride around the airport for what seems an eternity on a bus. The lounge, on the other hand was a welcome respite from all this. The personnel are friendly and extremely helpful. We found the same level of service both times we were there and each visit was about 12 hours different than the other. Plenty of seating, great Wi-Fi, fresh food and good drinks were all there in abundance. Qatar is a great airline and there Business Class lounge was a wonderful part of the total experience.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - MALE AIRPORT

Date :   4 February 2013

Review by : M Bertram (Australia)

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Recommended

This lounge is the only one in Male airport and it's ok but not great. The food looked as though it had been sitting around for ages and they had the air conditioner turned up a bit too high so it was very cold in the lounge. On the plus side, they have nice comfortable seats, clean bathrooms and a selection of magazines and newspapers to read. Certainly pales in comparison to the Premium Terminal in Doha.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - T4, LONDON HEATHROW AIRPORT

Date :   13 December 2012

Review by : S Strong (UK)

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Recommended

This lounge was an absolute delight. It was immaculate, bright, comfortable and modern. The staff were attentive and the food was of a high quality. It was not busy when we were there and maybe this enhanced our experience and also, of course, it is brand new. We were travelling on holiday and this was a wonderful start to our first business class experience. The service on the plane kept up the 5-star service. We did a brief stop on our return at the Doha lounge and it was a disappointment after the hype we'd read, nowhere near our Heathrow experience.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   13 December 2012

Review by : S Strong (UK)

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Recommended

Had a half-hour to spend in this lounge whilst journeying from Melbourne to London Heathrow. The staff look wonderful with the females in the maroon Qatar livery and the men in their sharp suits. The lounge looks impressive too. However when you cannot even find a vacant seat and a request to a member of staff for help is responded to with a dismissive wave of the arm. It is evident that they cannot cope with volume and the purpose of the patrolling staff is rather lost on me. I found it quite ironic that Qatar promotes this lounge as being superb, yet for me it was the major disappointment in an otherwise excellent Qatar Airways experience.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   7 November 2012

Review by : Tom Johnston (UK)

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Recommended

On the outward flight to Bangkok only a short transit time but coming back over 8 hours in Doha and there is no finer place to spend such a long transit time. The business class lounge was quite busy when I arrived so I thought I’ll find a seat visit the restaurant when the crowds were less - big mistake as I fell asleep and by the time I awoke they’d finished serving meals. Although you could get drinks I missed a very nice looking mutton dish. The lounge was almost empty during the night and only began to fill up again early the following morning when more flights stared to arrive. The service from the staff was wonderful - somebody walking around checking you were okay. I’d only been awake a few minutes before a young lady arrived with a blanket. Qatar use the Escape Lounge at Manchester and one of the Thai lounges in Bangkok but nothing can compare to the premium terminal in Doha.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - T4, LONDON HEATHROW AIRPORT

Date :   28 September 2012

Review by : Kim Thomsen (UK)

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Recommended

As always a pleasant experience to go to the new Qatar Airways Lounge in Terminal 4. I tried the sit down dinner service, the food was tasty and plentiful and the service great.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   11 September 2012

Review by : D Lublin (USA)

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Recommended

Very fine lounge. Good food. As others mentioned, no alcohol is available during Ramadan which seems unfortunate if inevitable. Very comfortable and soothing space - flight announcements aren't made but plenty of screens showing times and staff will also notify you. Showers along with razors and toothbrush are available in the bathroom. The one real shame is that there are not really any spaces to lie down and most people are traveling after pretty long haul flights, often at odd hours. But none of this detracts from the excellence of the lounge. A real highlight is the quality of the service. Staff are excellent and seemingly eager to help - the contrast with say United Airlines could not have been more stark. The check-in to both the lounge and the airline is made as simple as possible. A real plus when flying Qatar Airways.



QATAR AIRWAYS PREMIUM TERMINAL FIRST CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   6 August 2012

Review by : M Coleman (Egypt)

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Recommended

During Ramadan it is totally empty, no alcohol is served at all. Other standards are excellent, but not everyone who travels with Qatar Airways is Islamic.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   6 August 2012

Review by : L Hooper (Australia)

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Recommended

Well appointed large area, courteous staff, but a few more signs would help. Travelling during Ramadan is a problem if your stopover is for any length of time and you're used to an evening drink. As alcohol was served on both legs of the flight, we were surprised that it was not available under any circumstances in the lounge - we would have been happy to have been quarantined into non-Muslim section of the lounge or similar - to while away the time between 7 and 12 pm. I'm always happy to respect other cultures, but it was the confusing messages that got to me and the lack of information about their services when booking.



QATAR AIRWAYS PREMIUM LOUNGE REVIEW  - T4, LONDON HEATHROW AIRPORT

Date :   7 February 2012

Review by : K Thomsen (UK)

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Recommended

Fantastic new lounge at LHR. Arrived from an 11 o'clock flight and promptly served breakfast from the buffet. The cook showed great knowledge of the food and ingredients served and staff responded promptly to requests. Seating area was spacious with choice of window seating, central relaxing area with water fountain or TV corner. Very pro-active staff tending to customers needs through out the stay.



QATAR AIRWAYS PREMIUM TERMINAL BUSINESS CLASS LOUNGE REVIEW  - DOHA INT'L AIRPORT

Date :   25 January 2012

Review by : M Bertram (Australia)

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Recommended

On arrival into Doha, the lounge was jam packed (about 8am) though we did manage to find a seat. Nonetheless the food and drinks were tasty and in plentiful supply. The bathrooms were clean and virtually empty. On our return journey (about 11pm) the lounge was much less busy and so we were able to spread out a bit more. It's a nice place to while away an hour or two.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Date :   22 October 2011

Review by : Andrew Nethercott (China)

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The lounge is in line with being a 5-Star airline. Good food, good drink selection, comfy, polite friendly staff.. I would route through Doha anytime.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Date :   14 September 2011

Review by : Corinne Prevost (France)

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Super lounge with maximum comfort. The staff is very attentive to your needs. The only small critique would be that the duty free area is somewhat reduced for products.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   14 September 2011

Review by : Willy Fischer (France)

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Qatar Airways Business class passengers or Privilege Club gold Members may use the Lufthansa Business Class Lounge at Frankfurt airport. A medium size lounge, sufficient choice of hot and cold foods, generous choice of wines, beers, soft drinks. Wifi has to be paid for. Large choice of newspaper and magazines in different languages, TV screens. I found staff in this lounge to be helpful and attentive.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - PHUKET AIRPORT

Date :   13 May 2011

Review by : W Fischer (France)

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Qatar Airways use the Coral Executive lounge for their frequent flyers / business class passengers. A medium size lounge, comfortable with a relaxing atmosphere. Beach view, fax, telephone, wifi, newspapers. No toilets in the lounge, but outside on departure hall. Good choice of hot and cold food, and drinks - although there seem to be no wines (beers available). Meet and greet service, you are zipped through immigration fast track to the lounge. Excellent staff, welcoming and polite.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Date :   27 December 2010

Review by : S Court (Switzerland)

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Business Terminal is a must. Transfer from the aircraft to terminal is smooth and fast Lounge is huge and cosy with a good selection of food and beverages. Staff is very friendly and efficient. Wireless internet access easy but a bit slow. Lavatories are not up to this kind of lounge standards.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Date :   14 August 2010

Review by : Savi Mull

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The bus from the plane takes you directly to the Premium Terminal which has a wide atrium and divided into the business class section and first class section. The lounge was very spacious but crowded and busy on a Sunday morning. Had enough time to check out the food which has limited options on the lounge side but a full restaurant on the other. Quite impressive. Only downside was the busy washrooms. Shower facilities available. Adequate announcements were made for boarding and the boarding process was very smooth and efficient. Would fly through Doha again.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : David Merrit

Date :   15 July 2010

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The Premium Lounge has always been a great experience - you almost want a delay. In the past year the business class side has doubled in size, which it needed. I spent 13 hours in the lounge in 8 days (no delays, just long transfers) and I give it 100%.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : R Clarke

Date :   10 November 2009

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A big difference noticed now that the business class section has expanded as it got very crowded close to midnight when lots of flights leave after this time. Separate set of toilets are in the news section also so this helps relieve the overcrowded toilets problem. Food is average as are the selection of drinks and not much choice for snacks either. Internet seems to be extremely slow each time I have tried to use it and given up.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : Mark Fenlon

Date :   9 June 2009

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The dedicated premium lounge at Doha is large, comfortable and well appointed. Food okay, nothing special. Drink choices are excellent. The men's wash room only has 4 toilets and 3 showers. If your transit time is short like mine (1-2 hours) and you find the lounge is busy, these facilities can become overwhelmed. So best to visit these facilities first before settling down. Qatar really need to address this issue soon.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : A Mendoza

Date :   5 June 2009

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Premium Terminal is a bit confusing to get to, as the bus operator from the plane makes no announcements. Once in the terminal, there is a limited duty free shopping area (much smaller than the main terminal's) and a few gates. Upstairs is the lounge area for premium passengers. Service is good, as you are greeted immediately upon arrival. From there, you can deposit heavy bags in the cloak room, use (rather dated) computers in the business centre, go to the game room, or go to the First or Business Class lounge. The business class lounge has a large dining area with actual table service. Food selection was excellent for a lounge - with actual main dishes and an endless variety of premium drinks. Past the dining area are huge sitting areas for more passengers who just want to relax. All seats are singles though, so don't expect to be able to lie down anywhere. There are showers in the restrooms, but there are no toilets and sinks in the private shower rooms. This means that one must groom and finish up in the public area of the restroom, which is a bit odd. Overall a very comfortable lounge, but not much to do in the terminal for long stopovers.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : Mark Fenlon

Date :   9 June 2009

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The dedicated premium lounge at Doha is large, comfortable and well appointed. Food okay, nothing special. Drink choices are excellent. The men's wash room only has 4 toilets and 3 showers. If your transit time is short like mine (1-2 hours) and you find the lounge is busy, these facilities can become overwhelmed. So best to visit these facilities first before settling down. Qatar really need to address this issue soon.



QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : A Mendoza

Date :   5 June 2009

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Premium Terminal is a bit confusing to get to, as the bus operator from the plane makes no announcements. Once in the terminal, there is a limited duty free shopping area (much smaller than the main terminal's) and a few gates. Upstairs is the lounge area for premium passengers. Service is good, as you are greeted immediately upon arrival. From there, you can deposit heavy bags in the cloak room, use (rather dated) computers in the business centre, go to the game room, or go to the First or Business Class lounge. The business class lounge has a large dining area with actual table service. Food selection was excellent for a lounge - with actual main dishes and an endless variety of premium drinks. Past the dining area are huge sitting areas for more passengers who just want to relax. All seats are singles though, so don't expect to be able to lie down anywhere. There are showers in the restrooms, but there are no toilets and sinks in the private shower rooms. This means that one must groom and finish up in the public area of the restroom, which is a bit odd. Overall a very comfortable lounge, but not much to do in the terminal for long stopovers.



QATAR AIRWAYS FIRST CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : Mark du Plessis

Date :   1 May 2009

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Still a great lounge although staff service seems to have fallen away in recent months. Buffet food has improved a bit from late last year, but what makes me so mad is the poor internet / wifi service. Complained to lounge staff and they just shrug and say it is working fine!?



QATAR AIRWAYS GOLD LOUNGE REVIEW  - DOHA AIRPORT Main Terminal

Review by : Richard Woodhead

Date :   2 September 2008

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Had a long transit with redeemed mileage ticket Bangkok to Manchester. As frequent flyer - Gold - able to use the Gold lounge at Doha. Small but very quiet throughout- marble shower and extremely helpful staff. Seating limited to quite upright lounge chairs. A good selection of food almost 24 hours.  One negative comment the "quiet room" in the main terminal is anything but with constant tannoy announcements.



QATAR AIRWAYS FIRST CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : Patrick DuPlessis

Date :   20 August 2008

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Nice spacious lounge. Escorted from aircraft in BMW 7 series, quick walk through security and into lounge. Enjoyed nice cooked breakfast, fresh fruits etc - staff very friendly and efficient. Had a 4 hour stopover and managed to bag a bedroom where had a few hours rest, before using shower room to freshen up. Good selection of mags/newspapers. WiFi was a little slow, but internet terminals also in lounge were quick. Much more like a hotel than an airline lounge. Well done Qatar!


 

QATAR AIRWAYS FIRST / BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : Dan Beaumont

Date :   14 January 2008

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Upon arrival you are directed to the First or Business lounge as appropriate and we experienced both (there being no first class seats available on our return journey). First lounge is an absolute haven - great selection of food and beverages, comfy chairs and sofas, sleep cabins if required, spa and also a smoking room for those who require it. Good internet access although only a limited number of fixed terminals available - Wi-fi is free throughout though. Business lounge is similar to first but lacking in the sleep cabins and naturally much more crowded than First lounge. In both lounges staff are friendly and helpful and come around to announce your flight personally. Feeling a bit off-colour and in need of some antacid, the staff directed me to the clinic where I was soon fixed up and got the feeling that they would have attended to pretty much any condition from which I was suffering. I think this is a great idea that should be widely copied. If you travel business class, do be aware that the bus takes you to the regular terminal first so make sure you stay on board until you reach the premium terminal. This is no issue if you arrive first class as you are whisked from the plane in a 7-series BMW straight to the premium terminal.



QATAR AIRWAYS FIRST CLASS LOUNGE REVIEW : PREMIUM TERMINAL : DOHA INT'L AIRPORT

User: D Morson

Date:   19 October 2007

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Transfer to the Premium terminal via Business class bus still confusing for first time users as the bus stops at the arrivals terminal and passengers are not informed they need to stay on the bus as 1 found out the hard way. New security measures in force on arrival into the Premium terminal - on clearing directed to First Class lounge. show to seats and refreshments offered immediately.

Excellent service by pleasant staff. Area constantly cleaned, nice to see clean tables not littered by previous guests drinks etc. Selection of both hot and cold food available. Able to take shower and shave in excellent shower room with quality amenities and excellent staff. Invited to board in a timely manner. Overall one of the best lounges visited.


QATAR AIRWAYS ORYX LOUNGE REVIEW : (PAY PER USE) : DOHA INT'L AIRPORT

User: Keith Stratton

Date:   19 October 2007

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We had a four hour transit at Doha the cost was 14.00 each and certainly good value for money. The seating facility was spacious, spotless and very pleasant to rest in.

The food and beverage area was immaculate a good variety of snacks with hot and cold beverages being topped up all of the time even though there was no alcohol (Ramadan period). Towels were available for showers and the staff were all excellent and we would certainly use this lounge again


QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW : PREMIUM TERMINAL : DOHA INT'L AIRPORT

User: ANDREW WARD

Date:   11 March 2007

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Used business lounge in Qatar's new premium terminal in transit between London and Singapore and return. First point - coach from plane drops people at normal (old) terminal first - I thought there would be a separate coach for business class - we nearly got off at the wrong terminal as the information given is not that clear. New terminal is very impressive visually and well maintained. Reading material limited (on way back through early in the morning there wasn't any at all.) Would prefer a self service bar for wine/beers etc - there was a somewhat limited range of wines in the fridges available and no menus/drinks lists. Didn't look for or use PC so can't comment on Internet access. No announcements made, staff wander round giving flight information and you can be sat some way away from screens giving flight info. Staff friendly enough but didn't volunteer any assistance. Given limited time available didn't have time to eat but there seemed to be a good variety of hot food available. Overall a very nice lounge but with a few minor improvements could be even better.


QATAR AIRWAYS FIRST CLASS LOUNGE REVIEW  : PREMIUM TERMINAL : DOHA INT'L AIRPORT

User: MARGARET KAVANAGH

Date:   13 January 2007

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Excellent atmosphere, coupled with perfect service. If only airport lounges be this way.

Service is friendly and confident, they seems like well trained and genuine hospitable staff who cares. Attention to details is remarkable, the flowers, plats, music and candles etc.

Beverage service is excellent; my champagne came with few strawberries. Selection of food is somewhat limited, but well presented with care.

Spa is the best bit and after my 7 hours journey, I had massage, which was unbelievably good.




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