Qatar Airways First Class and Business Class Lounge customer reviews

QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : Mark Fenlon

Date :   9 June 2009

The dedicated premium lounge at Doha is large, comfortable and well appointed. Food okay, nothing special. Drink choices are excellent. The men's wash room only has 4 toilets and 3 showers. If your transit time is short like mine (1-2 hours) and you find the lounge is busy, these facilities can become overwhelmed. So best to visit these facilities first before settling down. Qatar really need to address this issue soon.

QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : A Mendoza

Date :   5 June 2009

Premium Terminal is a bit confusing to get to, as the bus operator from the plane makes no announcements. Once in the terminal, there is a limited duty free shopping area (much smaller than the main terminal's) and a few gates. Upstairs is the lounge area for premium passengers. Service is good, as you are greeted immediately upon arrival. From there, you can deposit heavy bags in the cloak room, use (rather dated) computers in the business centre, go to the game room, or go to the First or Business Class lounge. The business class lounge has a large dining area with actual table service. Food selection was excellent for a lounge - with actual main dishes and an endless variety of premium drinks. Past the dining area are huge sitting areas for more passengers who just want to relax. All seats are singles though, so don't expect to be able to lie down anywhere. There are showers in the restrooms, but there are no toilets and sinks in the private shower rooms. This means that one must groom and finish up in the public area of the restroom, which is a bit odd. Overall a very comfortable lounge, but not much to do in the terminal for long stopovers.

QATAR AIRWAYS FIRST CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : Mark du Plessis

Date :   1 May 2009

Still a great lounge although staff service seems to have fallen away in recent months. Buffet food has improved a bit from late last year, but what makes me so mad is the poor internet / wifi service. Complained to lounge staff and they just shrug and say it is working fine!?

QATAR AIRWAYS GOLD LOUNGE REVIEW  - DOHA AIRPORT Main Terminal

Review by : Richard Woodhead

Date :   2 September 2008

Had a long transit with redeemed mileage ticket Bangkok to Manchester. As frequent flyer - Gold - able to use the Gold lounge at Doha. Small but very quiet throughout- marble shower and extremely helpful staff. Seating limited to quite upright lounge chairs. A good selection of food almost 24 hours.  One negative comment the "quiet room" in the main terminal is anything but with constant tannoy announcements.

QATAR AIRWAYS FIRST CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : Patrick DuPlessis

Date :   20 August 2008

Nice spacious lounge. Escorted from aircraft in BMW 7 series, quick walk through security and into lounge. Enjoyed nice cooked breakfast, fresh fruits etc - staff very friendly and efficient. Had a 4 hour stopover and managed to bag a bedroom where had a few hours rest, before using shower room to freshen up. Good selection of mags/newspapers. WiFi was a little slow, but internet terminals also in lounge were quick. Much more like a hotel than an airline lounge. Well done Qatar!

QATAR AIRWAYS FIRST / BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT Premium Terminal

Review by : Dan Beaumont

Date :   14 January 2008

Upon arrival you are directed to the First or Business lounge as appropriate and we experienced both (there being no first class seats available on our return journey). First lounge is an absolute haven - great selection of food and beverages, comfy chairs and sofas, sleep cabins if required, spa and also a smoking room for those who require it. Good internet access although only a limited number of fixed terminals available - Wi-fi is free throughout though. Business lounge is similar to first but lacking in the sleep cabins and naturally much more crowded than First lounge. In both lounges staff are friendly and helpful and come around to announce your flight personally. Feeling a bit off-colour and in need of some antacid, the staff directed me to the clinic where I was soon fixed up and got the feeling that they would have attended to pretty much any condition from which I was suffering. I think this is a great idea that should be widely copied. If you travel business class, do be aware that the bus takes you to the regular terminal first so make sure you stay on board until you reach the premium terminal. This is no issue if you arrive first class as you are whisked from the plane in a 7-series BMW straight to the premium terminal.

QATAR AIRWAYS FIRST CLASS LOUNGE REVIEW : PREMIUM TERMINAL : DOHA INT'L AIRPORT

User: D Morson

Date:   19 October 2007

Transfer to the Premium terminal via Business class bus still confusing for first time users as the bus stops at the arrivals terminal and passengers are not informed they need to stay on the bus as 1 found out the hard way. New security measures in force on arrival into the Premium terminal - on clearing directed to First Class lounge. show to seats and refreshments offered immediately.

Excellent service by pleasant staff. Area constantly cleaned, nice to see clean tables not littered by previous guests drinks etc. Selection of both hot and cold food available. Able to take shower and shave in excellent shower room with quality amenities and excellent staff. Invited to board in a timely manner. Overall one of the best lounges visited.

QATAR AIRWAYS ORYX LOUNGE REVIEW : (PAY PER USE) : DOHA INT'L AIRPORT

User: Keith Stratton

Date:   19 October 2007

We had a four hour transit at Doha the cost was £14.00 each and certainly good value for money. The seating facility was spacious, spotless and very pleasant to rest in.

The food and beverage area was immaculate a good variety of snacks with hot and cold beverages being topped up all of the time even though there was no alcohol (Ramadan period). Towels were available for showers and the staff were all excellent and we would certainly use this lounge again

QATAR AIRWAYS BUSINESS CLASS LOUNGE REVIEW : PREMIUM TERMINAL : DOHA INT'L AIRPORT

User: ANDREW WARD

Date:   11 March 2007

Used business lounge in Qatar's new premium terminal in transit between London and Singapore and return. First point - coach from plane drops people at normal (old) terminal first - I thought there would be a separate coach for business class - we nearly got off at the wrong terminal as the information given is not that clear. New terminal is very impressive visually and well maintained. Reading material limited (on way back through early in the morning there wasn't any at all.) Would prefer a self service bar for wine/beers etc - there was a somewhat limited range of wines in the fridges available and no menus/drinks lists. Didn't look for or use PC so can't comment on Internet access. No announcements made, staff wander round giving flight information and you can be sat some way away from screens giving flight info. Staff friendly enough but didn't volunteer any assistance. Given limited time available didn't have time to eat but there seemed to be a good variety of hot food available. Overall a very nice lounge but with a few minor improvements could be even better.

QATAR AIRWAYS FIRST CLASS LOUNGE REVIEW  : PREMIUM TERMINAL : DOHA INT'L AIRPORT

User: MARGARET KAVANAGH

Date:   13 January 2007

Excellent atmosphere, coupled with perfect service. If only airport lounges be this way.

Service is friendly and confident, they seems like well trained and genuine hospitable staff who cares. Attention to details is remarkable, the flowers, plats, music and candles etc.

Beverage service is excellent; my champagne came with few strawberries. Selection of food is somewhat limited, but well presented with care.

Spa is the best bit and after my 7 hours journey, I had massage, which was unbelievably good.