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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Qantas Airways First Class and Qantas Business Class Lounge customer reviews



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QANTAS BUSINESS CLASS LOUNGE REVIEW  - HONG KONG INT'L AIRPORT

Date :   28 October 2014

Review by : Trevor Young (Australia)

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Recommended

Typically disappointing Qantas lounge. Crowded, grumpy staff and passengers sprawled everywhere with luggage blocking seats. I noticed many tables had reserved signs - in all my years of travel with Qantas, I was not aware that it was possible to reserve tables in the lounge. Food was generally ok but long since cooled down. Plenty of alcohol but no bottled water.



QANTAS "QANTAS CLUB" LOUNGE REVIEW  - DARWIN AIRPORT

Date :   28 October 2014

Review by : P Neville (Australia)

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Recommended

Just visited the new Qantas club in Darwin and it was fantastic and such a huge improvement from what was there previously. The design is modern with many seating options available. The buffet was well set up and the staff were clearing by tray which looked and felt premium. I enjoyed a barista coffee then took a shower prior to my flight in a very comfortable shower room. Everything was perfect and was matched by the engaging staff to welcome me and then farewell on boarding with a bowl of mints, nice touch. Great work with this new lounge Qantas.



QANTAS FIRST CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT

Date :   5 October 2014

Review by : Paul Williss (Australia)

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Recommended

Used this lounge flying into Australia. We entered the lounge probably about 9.30 at night and there was hardly anyone in there - probably no more than thirty people. The place is huge, very stark and industrial looking. As we were flying Jetstar, I wisely decided to eat before the flight. Plenty of food on offer, and ate from the hot buffet, black pepper chicken and delicious crispy skin mashed potato. My friend had the pasta and was equally delicious, all washed down with a couple of glasses of champagne. Went back a little later and had individual desserts, the best creme brulee I have had, a really good chocolate mousse and a liqueur. Staff were very pleasant, a comfortable place, albeit a bit cold due to air con temperature, but well worth the visit.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - HONG KONG INTERNATIONAL AIRPORT

Date :   5 October 2014

Review by : Craig Ritchie (Australia)

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Recommended

What a lovely lounge. Very pleasant surprise, plenty of space, lots of good food and drink to hand, toilets and showers very clean. WIFI good as well, great choice of current magazines as well as newspapers from around the world. Overall a much improved lounge in HK International. Made flying economy back to Brisbane overnight that much more pleasant.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - BRISBANE AIRPORT

Date :   5 October 2014

Review by : Craig Ritchie (Australia)

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Recommended

This lounge needs to be revamped as its showing its considerable age. The food selection has much improved when we were taking our day flight to HK. Hot breakfast meal available which was very good along with the freshly made to order coffee. Only gripe was the Apple Mac would not work and the staff could not get it to work either. Good selection of current magazines and newspapers to read though.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - DARWIN AIRPORT

Date :   5 October 2014

Review by : A Wheatley (Australia)

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Recommended

Very Clean, good choice of drinks and food, easy access to services, limited operating times, good to have a few drinks before the long haul to Sydney or Brisbane.



QANTAS / ONEWORLD FIRST & BUSINESS CLASS LOUNGE REVIEW  - LOS ANGELES INTERNATIONAL AIRPORT

Date :   13 August 2014

Review by : R Yee (Australia)

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Recommended

Used the (almost) new LAX Oneworld lounge for the first time. Not having experienced the previous one, I'm guessing this is a vast improvement on what it replaced judging from the publicity. Decor is pleasant & modern with good bar / food facilities (if very cramped). Biggest problem is the First lounge isn't yet finished. As a result the new lounge is like an overcrowded food court with people using chairs as tables and footrests for sleeping, that's if you can find a spare chair. The overall noise level is much like a shopping mall. There are also only 9 showers which seems inadequate for an international gateway port. It seems destined to become undersized only soon after opening. Having flown extensively on CX through HK & EK through DXB, this lounge falls far short of those facilities. The biggest issue is zero privacy or quiet space which are what most long-haul business travellers crave and get in those cities. I guess considering the hell American air travellers endure in North America, it's probably a welcome haven. But by international standards it's a falls quite a way short of the mark. Here's hoping the new First lounge makes amends when finished.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - BRISBANE INTERNATIONAL AIRPORT

Date :   7 August 2014

Review by : Debra Donald (Australia)

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Recommended

I had a late PM flight with a OneWorld partner. The lounge was quite empty but it had a lovely ambience. I didn't really pay much attention to the food due to how late it was, but I had a small plate of cheese and some lovely sparkling wine (and then a Jamieson as a night cap). It was extremely welcoming and lovely to be away from the disaster that is currently Brisbane International Airport with the renovation happening on L3. The bathroom was spotless and the few staff around were pleasant enough.



QANTAS CLUB LOUNGE REVIEW  - AUCKLAND INTERNATIONAL AIRPORT

Date :   7 August 2014

Review by : W Meyler (Australia)

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Recommended

The lounge is pretty spacious with plenty of seating. I arrived at 3:30 pm for a 5:30 flight so had a good couple of hours here. Bar has a very good selection with some nice red and whites. A good selection of beer both local and international. Also a good selection of spirits and liqueurs. The food on the other hand is terrible. Qantas should be ashamed to offer this level of food to business customers. You could be forgiven in thinking that you are eating a sizzler. Actually that would be better. The toilets are clean but the place has a little bit of age. If you are paying a Qantas club lounge membership then you will be disappointed. Auckland airport in general is better fitted out than the lounge.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - SYDNEY INTERNATIONAL AIRPORT

Date :   7 August 2014

Review by : Jim Ash (USA)

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Recommended

Qan



QANTAS FIRST CLASS LOUNGE REVIEW  - SYDNEY INTERNATIONAL AIRPORT

Date :   5 June 2014

Review by : Jim Ash (USA)

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Recommended

Qantas' International First Class Lounge/Sydney Airport, is one of the most best lounges i have experienced, aside from Cathay's Hong Kong First Lounge. The separate dining area is amazing with many options, and the personal attention is wonderful. Even later as I was there for a few hours prior to flying to Dallas, I had some items from the self-service area, which to me was quite an assortment of snacks to small meal-like offerings, and beverages galore. Separate areas for computer use, relaxing, the library, and of course views of the planes with floor to ceiling windows create private yet open feel.



QANTAS CLUB BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT

Date :   13 May 2014

Review by : Ronald Binding (Australia)

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Recommended

I was looking forward to this lounge as it was the first time in Singapore. I thought I was walking into a cafeteria, all hard surfaces and noisy. The seating area was not that comfortable, low hard chairs with low tables. The shower and toilets were ok but I was travelling with a friend who had been there before the renovations and said that these had not been touched. Another thing is the dress code (or lack of it) - some travel as if they are going to the beach. I'm talking of singlets, shorts and throngs, can't they buy a $5 t-shirt at least and a pair of joggers. Come on Qantas lift your game.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - AUCKLAND AIRPORT

Date :   13 May 2014

Review by : Irene Dymond (Australia)

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Recommended

Very poor variety of food and drinks available. Cheeses were tasteless and bread rolls did not taste fresh. If you want something tasty, eat before you get to this lounge. Very, very quiet which some will see as a bonus.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT

Date :   2 May 2014

Review by : D Goldspring (Australia)

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Recommended

New Qantas lounge in Terminal 1. Excellent facilities including spacious and clean showers, bar with beer on tap, adequate selection of wines and spirits and a barman to serve you. Extensive selection of hot and cold food including a choice of 2 dishes made to order and served to you in the dining area.



QANTAS CLUB BUSINESS CLASS LOUNGE REVIEW  - SYDNEY INTERNATIONAL AIRPORT

Date :   31 March 2014

Review by : C Hamilton (Australia)

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Recommended

Overcrowded, great barista coffee and accompanying muffins, avoid the basic, boring usual items and wait for the good stuff on the plane. Breakfast is the usual fair, chipolata sausages, cold hash browns, soggy tomatoes. Lunch is usually soup and a selection of rolls. The food in here doesn't match the decor, even if it is hard to find a seat! Friendly staff make up for the lack of choice in food, and beverages are pretty good.



QANTAS "ONEWORLD" FIRST CLASS LOUNGE REVIEW  - LOS ANGELES INT'L AIRPORT

Date :   31 March 2014

Review by : P Taylor (Australia)

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Recommended

I guess if you come from Sydney or Melbourne you are spoilt by the QF first class lounges which are amongst the best anywhere particularly on the catering front and I also guess you shouldn't expect anything special airline wise in the US but really the all in one world first class lounge in Lax is pretty ordinary. Given most really long hauls like to Australia leave very late one would expect an option to eat before boarding. Well you can have snacks but that is about it. The other thing about this lounge and the business class lounge is finding them. They are on the 5th floor but given entry through immigration at the tom Bradley terminal is a bit like entering the corridors of an underground prison the narrow corridors and lack of signage give little indication of where to go for anything. Incredibly on the 3rd floor which is the departure level there is a completely new world of shops and glitz so why can't Qantas get with the new Tom Bradley theme. The other thing is the very good BA/Qantas premium check in area is gone. Now if want to check in early because your hotel has thrown you out it is an all in check in affair which despite the sign saying business/ first class means nothing. For those of you have tried to understand the psyche of the US travel who wants to pay nothing for the airfare but then argue at check in for a first class seat delays can be considerable.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT

Date :   3 March 2014

Review by : C Oates (Australia)

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Recommended

Spacious, uncrowded. Great food options including two made-to-order signature dishes reflecting the best of local cuisine styles in a lively eating area. Try a Singapore Sling - the equal of Raffles Long Bar version. Quieter lounge zone available for relaxing or laptop use. Fast Wi-Fi. Customer service service outstanding.



QANTAS CLUB BUSINESS CLASS LOUNGE REVIEW  - SYDNEY INTERNATIONAL AIRPORT

Date :   13 January 2014

Review by : J Freeman-Duffy (Australia)

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Recommended

Qantas International Business Lounge in Sydney. Lounge was very spacious, very clean and staff very attentive with service and cleaning of the lounge. Lounge wasn't very busy which was a surprise. Food on offer was okay, not great, some more offerings would be good, Beverages on the other hand were great. They had my beer on tap (Fat Yak). Overall pleasant experience and good relaxation before any long haul flight.



QANTAS FIRST CLASS LOUNGE REVIEW  - LOS ANGELES INT'L AIRPORT

Date :   15 November 2013

Review by : Alan Pedley (Australia)

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Recommended

For years this lounge has shared what must be a 56k dial-up Internet connection. For business travellers hoping for last minute skype, e-mail, etc before the 14-15hr flight back to oz forget it. Better staying in AA T4 and catching a late shuttle to Tom Bradley. It is consistently (6 times per year since this new lounge format opened) so bad I cannot begin to describe.



QANTAS CLUB BUSINESS CLASS LOUNGE REVIEW  - ADELAIDE AIRPORT

Date :   16 September 2013

Review by : J Jones (Australia)

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Recommended

The lounge was great, a friendly engaging welcome on arrival from the team at the desk. The lounge was very clean and tidy ,well stocked with newspapers and magazines. The buffet was well presented and I noticed the staff replenishing and tidying the food spills. Barista coffee was superb and the young lady serving had a keen interest in her customers. A great experience in a comfortable lounge which reminded me why reminded me why I fly Qantas.



QANTAS CLUB BUSINESS CLASS LOUNGE REVIEW  - WELLINGTON AIRPORT

Date :   16 September 2013

Review by : R Wilkinson (New Zealand)

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Recommended

Was surprised how crowded the lounge was. Had trouble finding a seat. Good selection of food and drink and a pleasant view onto tarmac. Seating comfortable.



QANTAS CLUB BUSINESS CLASS LOUNGE REVIEW  - SYDNEY INTERNATIONAL AIRPORT

Date :   16 September 2013

Review by : A McNicol (Australia)

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Recommended

Qantas have now rescheduled most Asian flights for mid morning departures. Also departing at this time are flights to all New Zealand airports and South Africa!! Plus don't forget all the One-World and other carriers that also use this Lounge. You do not need to be a genius to work out that this means massive over-crowding in one small time slot. Yet another diminution of the Qantas brand. A previously really good lounge with great food, services and staff but never designed for the traffic in this time slot.



QANTAS BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - MELBOURNE AIRPORT

Date :   15 August 2013

Review by : T Collier (UK)

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Recommended

Unlike the scrum of the Qantas club through the door, the business lounge at Melbourne seemed very sedate. We arrived at that time in-between breakfast finishing but being too early for lunch so there weren't too much food options available for us. The lattes were expertly made I have to say but would have been nice to have had some sort of biscuit/cake to go with them. Soft drinks were via a soda dispenser but the glasses are tiny - more designed for adding a mixer to alcohol than for someone wanting just a pure glass of Sprite. Plenty of magazines/newspapers to read or you can watch the world go by looking out the big windows that overlook the gates. Free and unlimited wifi was available in the lounge.



QANTAS INT'L BUSINESS CLASS LOUNGE REVIEW  - PERTH AIRPORT

Date :   1 August 2013

Review by : B Rippingale (Australia)

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Recommended

Had a 2 hour visit to this lounge courtesy of Air New Zealand. Lots of seating, with armchairs, sofas and dining areas. Several TV screens with 2 large surrounded by comfy seating. Several shower/toilets, well maintained and clean although unsure if how to get a towel if you needed a shower. There was a selection of drinks, including spirits, soft drinks and coffee/Tea. Overall there was a nice feeling to the lounge, light roomy and welcoming. Unfortunately food was lacking in choice, cold selection was ok, salad, cold meat and cheese. As for the hot food there was curry and nothing else. No choice and no rice to accompany the dish. This must be the worst business lounge for hot food choice anywhere. As for dessert there was a choice of chocolate brownies and lollies. Once again very disappointing. This would definitely put me off using Qantas Business class especially as this was the international Lounge. Overall good if you want to have a drink and relax, but Don't go in to eat.



QANTAS INT'L BUSINESS CLASS LOUNGE REVIEW  - SYDNEY AIRPORT

Date :   1 August 2013

Review by : J Moore (Australia)

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Recommended

A zoo. Used the lounge on 6 July 0830-0930 en route to Singapore. The place was packed to the rafters and seating difficult to find, tables a mess of post breakfast debris, and the decor is really showing its age - especially if you compare it with the First Class lounge next door. Australians are great lounge users through the QF Club membership scheme consequently international BC lounges are heavily used by economy travelling but club member passengers. Domestically Qantas has come to realise that Business class paying passengers deserve their dedicated lounges away from the scrum of the club, it's now time Qantas realised that international customers paying a hefty premium to stay loyal to Qantas.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - LOS ANGELES INT'L AIRPORT

Date :   1 August 2013

Review by : A Kenny (New Zealand)

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Recommended

Visited early May and was surprised by the experience after reading some bad reviews for LAX. I assume this was the new lounge in the Tom Bradley terminal. There were 3 large screen TV's with NBA, MLB and NHL being televised. Bar service great with loads of choice as well as a self service area. More than enough space before our flight to Sydney at 10.10pm in the evening with a number of laptops available. Food selection not quite as good as Emirates Lounges but still adequate. Definitely recommend.



QANTAS FIRST CLASS & BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT

Date :   1 August 2013

Review by : G Satchell (Australia)

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Recommended

I fly in and out of Singapore on business frequently and naturally I was keen to visit the newly renovated Qantas lounge. Whoever designed this lounge has obviously never had to do business in an airport lounge. It has been transformed into a noisy cafeteria styled open lounge. The hard surfaces (walls and floor) create a vast noisy cavern with no consideration for acoustics. Qantas has completely overlooked the business class traveller here. There are no work stations or desk areas and if you need to print anything, you have to go to the check in desk to collect your private and personal documents. I'm standing at a chest height bar trying to use the laptop as every table is full. If I sit down my hands are at shoulder height trying to type. Despite a good bar and what looks to be a good food selection, this lounge is no better than the basic Qantas Club lounge in Sydney or Melbourne.



QANTAS CLUB INT'L FIRST CLASS LOUNGE REVIEW  - MELBOURNE AIRPORT

Date :   1 August 2013

Review by : Robert Grave (Australia)

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Recommended

Although the first class lounge has been in operation or a few years now and the standard of service in the restaurant is first class (run by Sofitel) the amenities provided (moisturiser, razors, etc.) have all but disappeared. There wasn't even a toothbrush to be had and I had to go to the desk to ask for one. Considering what one pays for business and first class with Qantas compared to some other airlines I would have expected better.



QANTAS FIRST CLASS & BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT

Date :   8 July 2013

Review by : Chee Beng Ter (Australia)

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Recommended

Got a complimentary Qantas Club pass from my partner to use on my trip SYD-SIN-SYD last month. Decided not to use it on the lounge in Sydney Int'l Airport as it is always crowded but on Singapore Lounge. My choice proved me right, the new lounge is great, there are more seats inside the lounge with power supply and USB charging. Staff fabulous and tables are cleaned when guests left. Bars well stock and the buffets and menu are good.



QANTAS INT'L BUSINESS CLASS LOUNGE REVIEW  - SYDNEY AIRPORT

Date :   8 July 2013

Review by : T Kinder (Australia)

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Recommended

Sydney International Business lounge is spacious with a modern decor. Around 13:00, once the lunchtime flights to LAX and Singapore depart, it's quiet. The informal 'island dining' was pleasant, and there were additional food buffets - including a very tasty Fijian style goat curry. The gelato bar was a nice touch - only 6 varieties but a nice after meal palette cleanser. There are ample Australian wines (no Champagne), top shelf spirits (but no malt whisky), international and Australian beers and soft drinks. A barista is present to make coffees. The staff were extremely pleasant - perhaps because of the early afternoon lull they had more time to interact with the few passengers waiting for the late afternoon flight to Dubai/LHR and were happy to have a chat. The vista is nothing special - though you can watch plane movements across the apron if that's your thing. Altogether a pleasant and enjoyable experience, and a nice way to start a holiday.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - SYDNEY AIRPORT

Date :   30 May 2013

Review by : S Barnetson (Australia)

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Recommended

Had Use of this lounge on the way to Frankfurt via Ho Chi Min City as Vietnam Air and Qantas codeshare on this leg of the Trip. It may need a bit of an update with furnishings but the staff and food are way above most other lounges. The most impressive thing in this lounge is the showers and the selection of drinks both Alcoholic and non. People who complain should visit the Star Alliance lounge in Frankfurt or one of the lounges at Gatwick.



QANTAS FIRST / BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT

Date :   30 May 2013

Review by : Eric Daniels (Australia)

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Recommended

Excellent new lounge for Qantas at Singapore. High quality service with skilled and welcoming staff. Very good range of food and drinks catering to all tastes. Personalised level of service unique to usual lounge experience.



QANTAS / ONEWORLD FIRST CLASS LOUNGE REVIEW  - TB, LOS ANGELES INT'L AIRPORT

Date :   30 May 2013

Review by : M Wallner (Austria)

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Recommended

Compared to the excellent Business Lounge, the First Class Lounge does not offer any additional value. It's smaller and at certain times quite full. I would recommend the Business Lounge next to it if it's too full in the First Lounge.



QANTAS FIRST / BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT

Date :   25 April 2013

Review by : W Anstey (Australia)

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Recommended

The new lounge in hadn't opened on our way thru to HKT on 8th April but had by the time we came back on 16th April. What a disappointment! Being Platinum I was led to believe it was like the brilliant First class lounge in Sydney. Not so. How about no computers or showers! How about sitting cafeteria style with bowls of buns in spots along the table where you would have to request another diner to "pass the bread please". It really is just so average. We had to go back to the BA lounge to use a computer. I thought it was a First class lounge but it is open to everyone from Qantas Club to Business class and everyone in between by the look of it. On the other hand the staff were fantastic and will obviously enjoy working in their new environment.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Date :   17 April 2013

Review by : J Straga (Macau)

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Recommended

The lounge hot menu is Chinese. I am confused as to why Qantas feed their Australian business only Asian food. The only other things we could eat were Thai spring rolls with no taste. The drinks were nice and so was the fresh fruit. One Asian option is OK, but everything?



QANTAS BUSINESS CLASS QANTAS CLUB LOUNGE CUSTOMER REVIEW  - GOLD COAST AIRPORT

Date :   17 April 2013

Review by : A McNicol (Australia)

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Recommended

Nice new lounge with enough seating for all at peak morning period. The staff were great with a level of service lacking in the bigger Qantas lounges. Food the same as everywhere else, adequate but some variety would be appreciated.



QANTAS/BRITISH AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - T1, SINGAPORE CHANGI AIRPORT

Date :   17 April 2013

Review by : M Huntly (Australia)

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Recommended

Had the opportunity to use the newly opened Qantas lounge at Changi on the 10th of April and cant say that I was overly impressed at all. Cold, uninviting and lacked any atmosphere at all. The staff however are wonderful and made up for what the lounge itself lacked. Am wondering who may have designed the space and secondly who approved it, I expected Qantas to come up with a lot better.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - HONOLULU AIRPORT

Date :   17 April 2013

Review by : Craig Ritchie (Australia)

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Recommended

A very small but very clean lounge. Packed out as we awaited our flight back to Sydney at 10am from Honolulu. Service excellent, food selection okay, drink selection ditto. Toilets very clean. Only downside is the lounges wifi and business pc's, both as slow as a wet week, badly in need of upgrading particularly the 3 PC's. Good selection of Australian magazines and newspapers.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - HONOLULU AIRPORT

Date :   17 April 2013

Review by : Craig Ritchie (Australia)

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Recommended

I found this lounge quite pleasant. PCs etc were quite slow, but food service was excellent. Its a very small lounge so its not hard to have it quite full, but we found quiet seats where the PCs were. Toilets immaculate, lounge very clean, staff great, food good given we had a 11am flight to Sydney. Lounge could do with updating, but given that Qantas don't have many flights out of Honolulu, its suitable for the passengers.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - SYDNEY AIRPORT

Date :   5 April 2013

Review by : A Donnellan (Australia)

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Recommended

Lounge is very dated and showing its age with drab colour scheme and tired furnishings. However they have an excellent selection of food and wines. No French fizz but the Sallinger sparkling is very good. Highlight of my visit was the gelato bar. The staff at the desk and in the lounge were friendly. The wifi has finally been fixed.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - BRISBANE AIRPORT

Date :   5 April 2013

Review by : C Ritchie (Australia)

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Recommended

Lounge absolutely packed out this particular Wednesday morning. Food just average, like a domestic Q Club breakfast, so left the eating to that on the aircraft which was for a change far superior. Barista available for coffee, which was good. Used PC whilst in lounge, also a good selection of current magazines and newspapers to read. Toilets were very clean.



QANTAS BUSINESS CLASS QANTAS CLUB LOUNGE CUSTOMER REVIEW  - ADELAIDE AIRPORT

Date :   20 March 2013

Review by : C Ritchie (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

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Recommended

Adelaide Terminal is a MASSIVE improvement from the old one that I last flew into. The Qantas Club near Gate 23, is pretty much brand new, very spacious, very clean and well laid out. A lot of people were using it, the food selection was very good, the service by staff excellent and the toilets were outstanding. Very very pleasant indeed, wish this were the case in the Qantas Club lounges in Sydney and Brisbane (they need updating badly). The only issue we had is that if your flight is in Gates below 16, then you have a significant walk to make the relevant gate, so make allowance for this.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - SINGAPORE CHANGI AIRPORT

Date :   18 February 2013

Review by : Mark McCutcheon (Singapore)

Lounge Comfort

Lounge Cleanliness

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Catering

Washroom/Showers

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Staff Service

Recommended

Qantas has got it right when it comes to bringing kids into their lounges. In contrast with BA's policy of counting young children as guests, Qantas takes a different position allowing a member to bring in one guest and their children.



QANTAS BUSINESS CLASS LOUNGE REVIEW  - SYDNEY AIRPORT

Date :   4 February 2013

Review by : R van Niekerk (New Zealand)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

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Washroom/Showers

Internet/Wifi

Staff Service

Recommended

I found this lounge overcrowded, hot, dirty and a little run down. Bathrooms were dirty with some stalls inoperative. Staff were unfriendly and even sarcastic at times. This experience ruined my opinion of Qantas and my preference for flying with them.



QANTAS BUSINESS CLASS QANTAS CLUB LOUNGE CUSTOMER REVIEW  - HONOLULU AIRPORT

Date :   22 November 2012

Review by : Peter Greich (Australia)

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Lounge Cleanliness

Bar & Beverages

Catering

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Recommended

Dreadful lounge at Honolulu airport. Far removed from the immigration check points. Food selection really poor. As explained by staff the only hot selection was toast. Lounge is cramped and dated. The male staff member was outstanding in ensuring that passengers were attended too.



QANTAS BUSINESS CLASS QANTAS CLUB LOUNGE CUSTOMER REVIEW  - HOBART AIRPORT

Date :   16 November 2012

Review by : R Turner (Australia)

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Lounge Cleanliness

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Recommended

The Qantas Club at Hobart Airport is now inside security, thanks to a new corridor, but is still by far the smallest of the capital city airports. On my last trip to Sydney, I visited the lounge and there was just one seat left. Due to the limited space the chairs are also squashed much closer than other Qantas lounges. On a positive note, the lounge offers good views of the runway and parked aircraft.



QANTAS BUSINESS CLASS QANTAS CLUB LOUNGE CUSTOMER REVIEW  - BRISBANE AIRPORT

Date :   28 September 2012

Review by : K Hirst (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Quite basic and dark, decor very dated. Food uninspiring and basic but then it was a very late night departure (nearly midnight), so maybe the options were better earlier in the evening. Lots of monitors to ensure you don't miss your flights. The bathrooms were not great. Overall pretty average.



QANTAS BUSINESS CLASS QANTAS CLUB LOUNGE CUSTOMER REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   18 September 2012

Review by : Craig Ritchie (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Quite a nice lounge, with a good choice of food and drink available. Wifi available, must ask reception for the password. Very clean showers and toilets. Staff service very good. Good selection of Australian newspapers/magazines available. Very close to the Qantas boarding gates in the G Concourse of Bangkok International.




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