Home Page


First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Austrian Airlines Senator Business Class Lounge customer reviews

  4 Star Airline

 

a 4-Star Airline

 

  Add your Lounge Review HERE

  Airline A-Z Lounge Index

  Airline Reviews : A-Z Index

   
 
Austrian Airlines
2.5 Star Rating: Fair
16 reviews



PAGE

1
Follow us on Facebook





AUSTRIAN AIRLINES STAR GOLD / SENATOR LOUNGE (SCHENGEN) REVIEW  - VIENNA AIRPORT

Date :   20 February 2014

Review by : R Deu (Spain)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Visited the lounge 12th Feb at 6pm. It is difficult to find it, going up and down the escalator and walking through long narrow hallway. It was packed as always. People standing, only 2 pc but busy at all times. Basic newspapers option and basic food. Nothing special and pretty much the same as the old Sen lounge in the old terminal. One would expect that with a new terminal opened last year, the lounge would be bigger and better. But no. Nice country and city but the lounge has not met my expectations.



AUSTRIAN AIRLINES GOLD / SENATOR LOUNGE REVIEW  - VIENNA AIRPORT

Date :   16 September 2013

Review by : Magnus Gustafsson (Sweden)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

I visited the lounge in the G-area (Schengen) on August 31 at 18:00-19:30. The lounge is nice and tidy and rather seldom overcrowded. The variety of drinks and food is good. Normally you will find both hot and cold food that is very tasteful. The seats in the lounge are not especially comfortable. The free WiFi is always troublesome and I have never managed to connect, but the are free computers and Internet cables available. Nevertheless the WiFi should be improved or the instructions to be made clearer on how to connect. In the central area of the lounge there is a TV showing CNN. The volume should be adjusted to be just slightly higher since it is very difficult to hear anything if you are not sitting 1 metre or closer to the TV. In general I would however rate this lounge as comfortable and relaxing.



AUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - STAR ALLIANCE TERMINAL, VIENNA AIRPORT

Date :   10 January 2013

Review by : M Mayer (Austria)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

A nice but too small lounge during peak hours. Warm, but not very good food at lunch. Good choice of drinks and coffee, and choice of newspaper. Free and fast Wifi. Only 1 WC at the men toilets - prepare for queuing and a not so clean experience during peak hours.



AUSTRIAN AIRLINES HON CIRCLE FIRST CLASS LOUNGE REVIEW  - VIENNA AIRPORT

Date :   23 December 2012

Review by : Mauricio Canosa (Brazil)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Nice lounge, small but modern and well appointed. A nice buffet with appetizers, salads, soup, and hot entrees which were very good. Great selection of wines and spirits. 3 computers but internet was unreliable and I could not open most sites. Good selection of magazines and helpful staff. To use the toilets, you must go out as they are shared with Business class lounge. You have to ask the receptionist to get into First lounge as the door remains closed during all time. Private with nice views of the apron. But a very hard to find lounge. And found Wien Airport confusing, with no clear signs or information staff, not a friendly airport at all.



AUSTRIAN AIRLINES SCHENGEN BUSINESS CLASS LOUNGE REVIEW  - VIENNA AIRPORT

Date :   16 November 2012

Review by : Jose Carvalho (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Totally unacceptable! Old lounge at least had some charm. New lounge is worse in every aspect (besides drinks selection which is still fair). Food is a disaster. Toilets facilities a bad joke. Austrian needs urgently to improve this situation.



AUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - VIENNA AIRPORT

Date :   11 September 2012

Review by : A Shkaruba (Hungary)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Austrian business lounge in the old terminal was not the best and not spacious, but it was sort of cozy, and food selection was decent, Austrian business lounge in the new terminal is terrible. More space there, but design is awful, all in cold colors and strange furniture. The food is scarce and even worse than awful.



AUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - VIENNA AIRPORT

Date :   20 May 2012

Review by : T Scott (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

After a 12 hour flight from Bangkok I was looking forward to a hot shower but discovered that this lounge does not have shower facilities. First time I have ever experienced this. The lounge itself gives the impression that it is very tired and outdated. Food and beverages choices are very limited. Such a disappointment after a great flight with Austrian Business Class.



AUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - D GATES, VIENNA AIRPORT

Review by : Marc Pauquet (Turkey)

Date :   14 September 2011

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Never seen such a bad lounge. Minimal food & beverage selection, one cold soup, some dry salads and lukewarm chicken dish - was scared to eat, then didn’t know for how long the food was in. The service was mostly in the kitchen, with the result that tables been full, a cleaning woman showed up and did a tour with a cleaning mob.



AUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - VIENNA AIRPORT

Review by : Seamus Conlan (UK)

Date :   4 May 2011

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

I cannot believe that this is a "business" lounge! It resembles the inside of an Easyjet flight with uncomfortable seats, wobbly glass tables and the second to worst food and beverage selection I have ever seen in 15 years of business travel. There was no red wine as they had "run out" at 1930. The quality of the spirits on offer appear designed to ensure that no-one drinks them: ultra low quality brands.



AUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - VIENNA AIRPORT BUSINESS PLAZA

Review by : Henning Schaefer

Date :   6 July 2010

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Providing plenty of space inside, the lounge is a bit hard to find. Once inside, there are several areas to choose from (relaxation, entertainment, business) with seating quality differing quite a lot between areas. Business area provides laptop ports (Power/LAN), pre- configured internet terminals, Entertainment area club seats and a single TV and the relaxation area features some kind of (uncomfortable) armchairs with footrests. Moving between areas and to the lavatories requires the visitor to walk through a series of dungeon-like floors, rendering the lounge layout a bit confusing. Snacks/Drinks selection average, WiFi didn't work for me.



AUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - VIENNA AIRPORT

Review by : R Ganbich

Date :   8 September 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

What a disappointment. Crammed full of people, uncomfortable seating, inferior food service and a bizarre cheap-looking bad taste décor. Staff very friendly and plenty of them at the welcome desk, but not the seating areas. Very poor sanitary rooms. I was surprised that this should be the flagship lounge of the airline's home base.



AUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW : VIENNA AIRPORT

User: Tim Foran

Date:   15 April 2008

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom / Showers

Internet / Wifi

Staff Service

Uncomfortable and inadequate number of seats. No couches to stretch out on. No showers. Single toilet for all passengers. Certainly not at all suitable for long distance layovers. Loud and noisy. Barely more comfortable than the main part of the airport itself. Does not add to Austrian's credibility.


AUSTRIAN AIRLINES BUSINESS CLASS SENATOR LOUNGE (PIER C) REVIEW : VIENNA AIRPORT

User: M Rapp

Date:   11 April 2008

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom / Showers

Internet / Wifi

Staff Service

Not the biggest lounge and it gets quite busy. Nevertheless, very trendy and airy design. Stylish bar area with plenty of drinks and a small, but high-quality selection of food. The Do&Co mousse au chocolat is worth a detour to this lounge! Llimited toilet facilities which force you to queue. No public PC available, but wireless internet if you've got your own PC with you.


AUSTRIAN AIRLINES BUSINESS CLASS SENATOR LOUNGE REVIEW  : VIENNA AIRPORT

User: S Wilson

Date:   11th November 2007

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom / Showers

Internet / Wifi

Staff Service

Besides the lift only access, which can be slow if a lot of people are trying to access at once, this lounge was disappointing in size and amenities for the flagship lounge. It is adequate for short haul European trips, but woefully inadequate for those on long haul journeys, or transiting Vienna (which I was doing). Having arrived from PEK, I was hoping to get a shower, change and freshen up - especially since my connecting flight had been delayed an hour. No shower, one toilet cubicle in the men's (which means queuing when busy) for starters. Seating was hard to come by initially as it was packed, and less suited for relaxing than sitting at a table to do work. Free internet access on wifi, and staff friendly enough, but besides that it was the one thing that spoilt my Austrian experience. This lounge needs expanding, significantly - with larger more comfortable chairs, larger bathrooms with showers, and an improved food selection (which given the food onboard Austrian airlines shouldn't be difficult).


AUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW  : MOSCOW DOMODEDOVO AIRPORT

User: N FORTUNA

Date of use:   7th June 2007

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom / Showers

 

Internet / Wifi

Staff Service

Airy, great view airside, some nicely presented hot food (choice of two soups, three mains and two sides). Full range of alcoholic beverages, though few soft drinks available. Espresso machine.

No Wifi, only two internet terminals. Reading material in Russian, not much in English (or German). Glass tables not good - hard to see them and frequently bumped into them. Only two toilet cubicles - male and female/disabled.


AUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW : VIENNA AIRPORT

User: J PHILLIPS

Date of use:   6 January 2007

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom / Showers

Internet / Wifi

Staff Service

Lounge at Vienna is reminiscent of a Costa Coffee shop at a motorway service station.  Very poor selection of nibbles available and themed contemporary seating which was only comfortable for a brief visit. Washroom facilities clean but basic and very old fashioned.



 

PAGE

1
Follow us on Facebook










top

back to top



| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking| Advertise | Surveys| Site Map| Contact Us | Links |

© 1999-2013  Copyright Skytrax