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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

BUSINESS CLASS ELITE ICARUS FF LOUNGE - ATHENS INT'L AIRPORT

User:  Paul Petrakakis

Date:   27 December 2007

Elegant decor. Leather upholstered seat have low backs-must sit upright, can not lean back to relax. 3 of 4 computers working with extremely slow internet service. Bar with modest alcohol selection and average soft drink selection. Beware the nut/snack mix-the pistachios are unshelled-don't put a small handful of the stuff into your mouth or you'll be picking shells out-a nice surprise to help pass the time before your Olympic flight experience. A decent assortment of mostly pre-packaged snacks-plus some freshly prepared finger sandwiches of grilled vegetables and meats and cheeses. Some traditional Greek pastries for dessert. There are showers but did not check them out. Lounge attendant could not rebook my flight for the next day-had to go back to the ticketing office in the check-in lobby. Not a great facility for long haul business class passengers but considering Olympic uses economy plastic tableware in their long haul Business cabin, this lounge's standards exceed the levels found inflight. Lounge attendants were slow to pickup used drink glasses and cups and snack refuse.

BUSINESS CLASS LOUNGE - ATHENS INT'L AIRPORT

User:  KOSTAS PETRIDIS

Date:   13 July 2006

Spacious and tastefully decorated featuring wooden wall panels, marble floors and leather armchairs. Very high standards of catering service. A separate smoking section, a meeting room with a large round table, a computer room with free access to the internet and fax facilities, a wide range of newspapers and spotless WC and shower rooms all create a nice impression. However, no shower items or towels were available (did not ask at the reception though). Staff were helpful and cordial. Boarding calls were made by a staff member walking around the lounge area. An area with four large beds can be found near the reception desk, although these are not secluded from each other. Comfortable leather armchairs, a working desk and a massage chair are also available.