AIR NEW ZEALAND   Business Class Lounge customer reviews

AIR NEW ZEALAND BUSINESS CLASS LOUNGE REVIEW  - SYDNEY AIRPORT

Review by : A Lam

Date :   8 January 2010

Nice, modern and large lounge with view to the tarmac. Clean modern washrooms and showers. Good selection of beverages. Choice of hot and cold dishes. Friendly staff. Internet/Wifi available but did not use this service. Easily the best lounge at SYD Terminal 2, and possibly the best NZ lounge.

AIR NEW ZEALAND BUSINESS CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Review by : A Lam

Date :   8 January 2010

Air New Zealand does not have its own lounge at HKG. Air New Zealand pax can use any one of the Star Alliance lounges, Thai Business lounge is closest to Air New Zealand departure gate. Nice modern lounge with view to tarmac. Pleasant staff. Great choice of food & beverages. Hot & cold, oriental & Western dishes available. Desserts including ice cream also available. Computer terminals with internet access available. Wifi is available. Clean but basic washrooms.

AIR NEW ZEALAND BUSINESS CLASS LOUNGE REVIEW  - CHRISTCHURCH AIRPORT

Review by : Maria Williams

Date :   31 December 2009

Beautiful wood, seating is comfortable, everything looks new. It's New Zealand style design, with ferns and a very natural feel. The buffet was fantastic, and so was the shower (I flew Osaka to Christchurch, and we had an hour layover in Christchurch before the final leg to Auckland.) The only problem was that the staff did not provide a boarding call. I happened to walk by a monitor and saw that my flight was on its final call for boarding! Very disappointed in that lack of service. Otherwise, fantastic. I do not know if they had wifi but they have several computers with internet access (no charge to use).

AIR NEW ZEALAND BUSINESS CLASS LOUNGE REVIEW  - RARATONGA AIRPORT

Review by : Jonathon Tuhou

Date :   10 November 2009

Very small and cramped lounge where you felt you were sitting on top of everyone else in the room, Approx 18 seats with a small selection of food and beverages, Hopefully when the new airport is opened the lounge would be bigger, spacious and provide a better selection of beverage and food.

AIR NEW ZEALAND BUSINESS CLASS LOUNGE REVIEW  - LOS ANGELES AIRPORT

Review by : L Duerrmeier

Date :   9 November 2009

Used the Air NZ Lounge before boarding NZ 005 departing LAX at 10-30 pm. One hour before boarding time there was no food at all and I was told that the lounge was already closed. One employee was nice enough to bring out some bread and cheese from the kitchen on my request. Lounge staff removing all food one hour before the last flight is boarding? Next thing maybe they're locking up all drinks as well.

AIR NEW ZEALAND BUSINESS CLASS LOUNGE REVIEW  - LAX LOS ANGELES AIRPORT

Review by : Derek Greenaway

Date :   13 October 2009

Have used this lounge before as a Virgin Atlantic passenger. A relaxed atmosphere with very friendly staff. Reasonable selection of cold meat and salads, plenty of good NZ wines etc. One of the better lounges in the USA.

AIR NEW ZEALAND BUSINESS CLASS LOUNGE REVIEW  - AUCKLAND AIRPORT

Review by : Michael Duffy

Date :   1 October 2009

A shambolic excuse for a business class lounge. On the morning of our departure nearly every available seat was occupied, there was little in way of food, only a few bowls of stale peanuts, the staff (if there were any) were conspicuous by their absence, two of the plasma TV screens were "down" and there was black plastic sheeting hanging from the ceiling on about 40% of the available area due no doubt to some much needed refurbishment. With so many Air NZ flights departing in the early part of the morning, it is obvious that this lounge is incapable of seating all business class ticket holders and Koru Club members. As Auckland is Air New Zealand's hub, the airline should feel ashamed at what it offers its premium class travellers. Overall it was not a pleasant experience and we would have been better off out in the public concourse.

AIR NEW ZEALAND BUSINESS CLASS LOUNGE REVIEW  - MELBOURNE AIRPORT

Review by : Michael Duffy

Date :   1 October 2009

The Air New Zealand lounge at Melbourne is one of their best. Built several years ago, it is in the form of a NZ holiday house. Inside the lounge, the lighting is kept deliberately low, while windows look out onto the tarmac. Hot and cold food, beer, wines etc, reading material, TV screens and a number of work stations with internet. A most pleasant lounge and something that Air New Zealand should emulate at its hub in Auckland.