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Northwest Airlines First Class and Business Class Lounge customer reviews

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Customer Lounge Review scoring : Northwest Airlines
2.0 Star Rating: Poor
5 reviews

 



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NORTHWEST AIRLINES BUSINESS CLASS REVIEW  - TOKYO NARITA AIRPORT

Review by :A Mendoza

Date :   5 June 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

4 Star Rating

Washroom/Showers

Internet / Wifi

Staff Service

Beautiful new lounge in Terminal 1 of Narita airport. Very large and spacious with seating for hundreds of passengers. There was a food station at each end of the lounge, serving good quality hot and cold food. Drinks selection also very wide. There were at least 35 new iMac's that one could use, so never a shortage. Did not see any showers though, but could not be sure. Overall an extremely good lounge to use.



NORTHWEST AIRLINES BUSINESS CLASS WORLDCLUB LOUNGE REVIEW - TOKYO NARITA AIRPORT

User: R Brook

Date:   24 January 2008

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom / Showers

Internet / Wifi

Staff Service

Pretty much the normal NWA lounge. Been there more times than I care to count over the past few years. Lots of space, very clean, and almost nothing to eat. Crackers & cheese, a few pieces of fruit, and little packets of snacks (like was served on the airlines to passengers years ago) is about the closest thing to food they offer. They do offer a holding area for bags, that can be handy if you want to run over to the airport's smoking area. Staff is friendly.


NORTHWEST AIRLINES BUSINESS CLASS LOUNGE REVIEW - TOKYO NARITA AIRPORT

User: DAN CROWTHER

Date:   4th April 2007

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom / Showers

Internet / Wifi

Staff Service

A decent modern and spacious seating area is provided with a nice view of the tarmac and planes. English and Japanese newspapers were available, but few magazines.

Very simple snacks such as crackers and cheese, apples and oranges. Beer, wine, spirits and some soft drink were self-service style. 2 internet terminals and local phones are also available for use.


NORTHWEST AIRLINES WORLDCLUB LOUNGE REVIEW - TOKYO NARITA AIRPORT

User: Brian Weathers

Date:   7 December 2007

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom / Showers

Internet / Wifi

Staff Service

Northwest has opened a second WorldClub in Satellitel 1, again it is spacious, great views of the airport activity, well appointed, offers free WiFi, and offers at least 8-10 free widescreen Apple computers free of charge.

In addition, it offers an upgraded menu of food items including hot and cold sandwiches, and and assortment of sushi. Great selection of magazines and periodicals as well. I always look forward to my connections at Narita.


NORTHWEST AIRLINES BUSINESS CLASS LOUNGE REVIEW - HONOLULU AIRPORT

User: DAN CROWTHER

Date:   7th April 2007

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom / Showers

Internet / Wifi

Staff Service

This is a small lounge. There are no windows, so the lack of natural light makes the lounge a little claustrophobic. Ironically the public spaces in the airport are light and airy! Strong musty smell emanates from the carpet.

No internet terminals, but wireless appeared available if you bring your own computer. At the time (breakfast), toast, muffins, juice and coffee were for the taking, self-service style. Staff were friendly and helpful. This lounge could do with a revamp or new location though.




 

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