Malaysia Airlines First Class and Business Class Lounge customer reviews

MALAYSIA AIRLINES BUSINESS CLASS GOLDEN LOUNGE REVIEW  - LONDON HEATHROW AIRPORT

Review by :N Reeves

Date :   14 December 2010

A very airy, clean and spacious lounge located close to runways with excellent views. Lounge has very quiet atmosphere and is calming, with plenty of seating. Excellent facilities, with high standard of repair, showers and rest rooms in immaculate order at time of our visit. Good choice of bakery and cold foods but hot food less appealing and with limited choice. Champagne and other drinks regularly offered by staff that provided great customer service. The best aspect of this lounge is, when your flight is ready, you are informed and personally escorted straight to the aircraft at Gate 6, a short lift ride away with no waiting or queuing whatsoever.

MALAYSIA AIRLINES (QANTAS) BUSINESS CLASS LOUNGE REVIEW  - BRISBANE AIRPORT

Review by :N Reeves

Date :   14 December 2010

MH uses this lounge for their Biz Class passengers. Medium size lounge, with easy access and views over the terminal from the first floor. Lounge quiet with soft lighting and good seating. Plentiful supply of reading material and access to departure info via screens. Internet desks available. Good choice of hot and cold food with hot food being constantly replenished. Good choice of beverages and alcohol. Rest rooms and showers in good order and clean. Staff very helpful and cleared surfaces quickly. Flights called over tannoy with short walk to departure gates.

MALAYSIA AIRLINES (AIR FRANCE PREMIERE) BUSINESS CLASS GOLDEN LOUNGE REVIEW  - PARIS CDG AIRPORT

Review by : Michael Barry

Date :   5 August 2010

This is the worst business lounge I have ever been in. There was no fresh food on offer only pre packaged crackers and nuts. The only champagne on offer had a half glass of flat stale champagne in it and apart from that there was only one choice of beer and white wine, for Air France you really would expect better. No internet service was offered, when I asked I was told to log into my own Air France orange account. Not happy about that. The toilets looked like something out of a derelict Asian department store and accessed from outside the lounge, very poor and unclean. The staff were not very welcoming and seemed more interested in getting passengers out of the lounge and to the gate rather than letting them relax. This experience will certainly affect future airline used to fly out of CDG, Air France will never be a choice.

MALAYSIA AIRLINES BUSINESS CLASS GOLDEN LOUNGE REVIEW  - LONDON HEATHROW AIRPORT

Review by : Andy Baker

Date :   15 July 2010

New Business Class Lounge at Heathrow T4 overlooks the Malaysia Gate (Gate 6) - good seating area with plenty of drinks on offer. Food was of 'Malaysian' origin, OK, but not plentiful. Free WiFi.

MALAYSIA AIRLINES BUSINESS CLASS GOLDEN LOUNGE REVIEW  - KUALA LUMPUR KLIA AIRPORT

Review by : A Ward

Date :   15 July 2010

As landed on international flight paid a visit to this lounge before regional connecting flight. Very pleasant lounge with good selection of food/drinks including champagne. Very quiet at time of visit (11am) and outnumbered by staff.

MALAYSIA AIRLINES BUSINESS CLASS GOLDEN LOUNGE REVIEW  - LONDON HEATHROW AIRPORT

Review by : R Macdonald

Date :   1 July 2010

Excellent lounge for business class passengers. Very new small but well designed lounge with good facilities. The food and drinks on offer were well presented.

MALAYSIA AIRLINES BUSINESS CLASS GOLDEN LOUNGE REVIEW  - KUALA LUMPUR AIRPORT

Review by : D Napper

Date :   23 June 2010

As the main hub of the airline, we found this lounge to be very good and serving it's customers well. Maybe a little frayed around the edges. We had no trouble gaining admission 7 hrs before flight and stayed there the whole time. Good selection of food, drinks and reading material. Loved the ice-cream. Even when busy, still seemed calm and tranquil. The golf putting room is a great idea and I am sorry did not get to try this. Nice view of the runways.

MALAYSIA AIRLINES BUSINESS CLASS GOLDEN LOUNGE REVIEW  - SYDNEY AIRPORT

Review by : D Napper

Date :   23 June 2010

Very quiet and east to find. Small range of food, but what was there was quite tasty. Good selection of reading material. Beautiful bathrooms. Enjoyed the self service bar. Sure it could be better, but there was only 1 flight leaving.

MALAYSIA AIRLINES BUSINESS CLASS REGIONAL GOLDEN LOUNGE REVIEW  - KUALA LUMPUR AIRPORT

Review by : Y Rahim

Date :   12 January 2010

The regional lounge really nice. The food selection is quite good. Nice view where passenger can see the aircraft from a large window. Passenger also can order the food from the chef. The washroom really big and comfortable. They also have a small playground for kids.

MALAYSIA AIRLINES BUSINESS CLASS REGIONAL GOLDEN LOUNGE REVIEW  - KUL / LHR / SYD AIRPORT

Review by : Rhonda Brown

Date :   6 October 2009

A huge negative is the selection of food or rather lack of. We traveled over a 5 week period & the only hot meal offered, that was not a stir fry or curry, was potato & leek soup. This did not change over the 5 weeks. The other food offered was average to say the least. At Kuala Lumpur Golden Lounge the only cheese to be eaten with the bountiful supply of crackers was cream cheese! Wraps, bagels or small rolls & not much more.

MALAYSIA AIRLINES BUSINESS CLASS REGIONAL GOLDEN LOUNGE REVIEW  - KUL / LHR / SYD AIRPORT

Review by : Rhonda Brown

Date :   6 October 2009

A huge negative is the selection of food or rather lack of. We traveled over a 5 week period & the only hot meal offered, that was not a stir fry or curry, was potato & leek soup. This did not change over the 5 weeks. The other food offered was average to say the least. At Kuala Lumpur Golden Lounge the only cheese to be eaten with the bountiful supply of crackers was cream cheese! Wraps, bagels or small rolls & not much more.

MALAYSIA AIRLINES BUSINESS CLASS REGIONAL GOLDEN LOUNGE REVIEW  - KLIA AIRPORT

Review by : Arthur Lim

Date :   7 February 2009

Very impressive, you can tell its almost brand new when you step in. Great large chairs to relax in. Food choices good, but they should not serve items like fried fish pieces in a food warmer and have it closed - these items tend to harden up and become a real challenge for your teeth! Drinks selection for alcoholic beverages had a bartender service which you had to use which I dont really appreciate - I would prefer a self service bar, but only because I'm more used to it. Noodle bar was very nice. There was also a children's play room, Surau Prayer room, and a massage service corner- but you had to pay for every treatment or massage available - unlike Thai AIrways BKK massage lounge which gave business class passengers a free 30 min massage. Would have been good if MH offered that. The bathrooms were nice, but toilet amenities were not 5 star standard. Previously, MH provided L'Occitane and Aigner toiletries but this is no longer the case. In all a great lounge - much much better than the Business class lounge at the satellite building, less people, which means your chances of getting to use the shower is quite high, and also more peace of mind! Only 1 criticism - too many staff on duty - wherever you walk, they follow you like as though they're keeping a look out just in case you get up to no good! I know they are only there to see if you need any service, but don't overdo it. Some travellers just want some peace and space.

MALAYSIA AIRLINES BUSINESS CLASS REGIONAL LOUNGE REVIEW  - KLIA AIRPORT

Review by : Robin Chen

Date :   30 October 2008

Lounge is superb! It's far more spacious and impressive than the 1st/ Biz class lounges at the Satellite Building. Great warm and cold food selection, good varieties at noodle bar, delightful bar selection, comfy business centre, good natural lighting and viewing area, internet stations and fully wifi lounge, massage therapy facilities, and best of all, the bathroom! The shower and amenities are certainly 5 Star!