SWISS INT'L AIR LINES  First and Business Class Lounge customer reviews

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SWISS INT'L AIR LINES BUSINESS CLASS LOUNGE REVIEW  - GENEVA AIRPORT

Review by : Dang Pham

Date :   12 January 2010

Very clean and well decorated. Welcome personnel is nice but limited to one. Internet stations work well and fast. Coffee machine is up to the state of the art. Alcohol drink choice is small. Snacks, cheeses, breakfast breads and croissants are plenty and healthy choices too. Fresh fruits also available. Only no hot choice is offer.

SWISS INT'L AIR LINES BUSINESS CLASS LOUNGE REVIEW  - AMSTERDAM AIRPORT "Menzies Aviation" lounge

Review by : Chris Joynes

Date :   13 October 2009

Pathetic. Choice of a only a handful of drinks. Internet was not free, credit card system in place. No food. Staff spent most of their time on loud bphone calls. Seats/tables not particularly clean. Toilets reasonable. SWISS should provide better.

SWISS INT'L AIR LINES BUSINESS CLASS LOUNGE REVIEW  - BASEL AIRPORT

Review by : Chris Joynes

Date :   11 October 2009

Staff excellent. Clean toilet / shower facilities. Nice view from upper floor. Free Internet. Reasonable food selection and good drink selection. One minute from security checks, to gates. Much quieter than Zurich. Bar seating, café-style seating, leather armchair and relaxer seating upstairs.

SWISS INT'L AIR LINES BUSINESS CLASS LOUNGE REVIEW  - NAIROBI AIRPORT

Review by : A Hargrove

Date :   15 September 2009

A very poor lounge on all fronts; a tiny lounge with no windows and hideously cold air conditioning. Although not full (that really would have been disastrous), it felt cramped and unwelcoming. A meagre selection of food available, some nice Kenyan finger food, and the usual beverage selection. Counters near the food were unclean, and food looked unappetizing (although, to my surprise, it was good). Internet was slow, and only 1 terminal available. It was a welcome break from the very old terminal building which was very overcrowded, but far below par for a Star Alliance/SWISS lounge and very disappointing.

SWISS INT'L AIR LINES BUSINESS CLASS LOUNGE REVIEW  - ISTANBUL AIRPORT

Review by : R Ganbich

Date :   8 September 2009

Swiss use the Millenium lounge - quite a pleasant experience. Staff was friendly and efficient, there were two or three computers with internet, but no wifi. Seating quite comfortable and generous. The food selection was very good, in comparison to other lounges : fresh healthy things, like crudites, goat cheese, savoury and sweet pastry, sandwiches. The drinks selection was equally impressive. Despite most areas were naturally lit, the disadvantage was perhaps the lack of any view towards the outside.

SWISS INT'L AIR LINES SENATOR LOUNGE REVIEW  - ZURICH AIRPORT

Review by : J Agis

Date :   18 June 2009

The lounge is nice but what is strange is that the offerings between the adjacent business class lounge and the supposedly higher Senator lounge is not that different. The bar selection is identical. Senator offered a few more snacks and a pasta with spinach dish. Business had a curry dish. Both were very good. The Senator lounge has two levels and there is no elevator to the second floor. So you need to ask one of the attendants to open the door if you want to use the elevator which is in the Business lounge. The seating is modern and good.

SWISS INT'L AIR LINES FIRST CLASS LOUNGE REVIEW  - ZURICH AIRPORT

Review by : J Michel

Date :   1 June 2009

Very nice lounge, great views across the runways and good selection of drinks (including different champagnes) and hot food with a restaurant section. Pleasant showers to freshen up and a leather seated limo service to take you to the E Terminal for the long haul flights. Staff the usual Swiss efficient but seemed friendly and were very helpful.

SWISS BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Review by : C Cotton

Date :   15 September 2008

In the old days of Swiss Air, there were no lounge facilities at Rome Fiumincino. Today the use a lounge on pier E opposite gate 31, which is run by Alitalia staff. To enter you need to use the lift and go down a floor. This means the lounge has no windows. On entering there were 3 receptionists. Non of them were interested in serving me, they were too busy on their mobiles. I stood like an idiot for 3 minutes for one of them to say hello. The lounge is not a nice haven. It has old large photo's on the back wall of Rome. It has a bar area, toilets and that is just about it. There were no newspapers or magazines. The bar was stocked with basic drinks and beer on tap. The food was terrible, curled up sandwiches, where you had to search out the filling. The bar attendant was always in the back talking to someone else. I stood for 10 minutes waiting for him to come back to the bar. You could hear him, but not see him. The WiFi cost 10 euros per hour, which I did not use. There was simply no saving graces to this lounge. This has to be the worst lounge I have EVER used, but given the fact that it is run by Alitalia, is it any surprise it is so bad. Swiss needs to think about using this lounge, it really is bad.

SWISS SENATOR LOUNGE REVIEW  - ZURICH AIRPORT

Review by : Michael Kiepert

Date :   20 August 2008

It is actually the old First Class lounge remodelled and in atmosphere, it beats the old lounge. Quite comfortable leather chairs, good lighting and new stone walls in beige make nice surroundings. Food and drink selection as in the previous business class lounge. Already quite a lot of people (on Friday evening and Tuesday morning), but all in all a nice place to spend some time.