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Rating = from 1.0 (very poor) to 5.0 (excellent)

SENATOR LOUNGE  - LONDON HEATHROW AIRPORT : T2

User:  Scott Wilson

Date :   15 April 2008

This lounge has had its day, overcrowded, which at best is good only for free drinks and a clear bathroom. No shower. Ambience is mediocre. When staff were asked about a flight that had a strange status on the departure screen ("will be at gate 3" even though it was late), was told that they didn't know and didn't try to find out! Food is nuts and crisps, in an international lounge! Lounge was clean, but clearly shows there is no interest in doing anything about it given Lufthansa is moving to Terminal 1 later this year!

SENATOR LOUNGE (Non-Schengen) - FRANKFURT AIRPORT : T1A

User:  Michael Rapp

Date :   11 April 2008

Dark place, cold atmosphere. Good choice of drinks, but food selection was poor. Antipasti-buffet with lot of oily things and the usual Lufthansa sausages with potato salad. As it was not busy, food was standing there for a long time showing signs for getting dry already. No public PC available like in SAS lounges for example.

STAR ALLIANCE FIRST/BUSINESS LOUNGE - ZURICH AIRPORT

User:  Michael Kiepert

Date :   24 January 2008

Contrary to the previous comment, I found a cozy place and comfortable chairs. However, it is true that the selection in the business class section of the lounge is not the greatest. The calm atmosphere makes up for that and I prefer this lounge to the Swiss Business Class lounge. Just because it is off the centre of the terminal, it is much quieter.

SENATOR (STAR GOLD) LOUNGE - TERMINAL 1B FRANKFURT AIRPORT

User:  Chris Joynes

Date :   14 January 2008

Acceptable ... just for a Gold Lounge - more like what a normal C class lounge should be. Choice of food limited, drinks choice not bad. Due to the ever-present smell of instant soup, LH lounges always remind me of the school canteen and not a relaxing nor over-pleasant environment. This lounge is spacious but very busy and quite noisy. Better than many American Lounges but several steps down from some Asian Lounges.

SENATOR (STAR GOLD) LOUNGE - MUNICH AIRPORT

User:  M RAPP

Date :   30 December 2007

Lounge with new design, but a little bit cold atmosphere. Reasonable choice of cold food and a soup of the day. Very modern and trendy washrooms.

The place is a little bit dark as there are no windows to the outside.

BUSINESS CLASS LOUNGE - FRANKFURT AIRPORT

User:  F Trevel

Date :   24 December 2007

On a connecting flight through Frankfurt we again had the unfortunate experience to have visited one of the b. class lounges in Terminal One. This happened to be a smaller one which upon entering appeared very crowded and dirty with those horribly stained carpets and grubby chairs. I was hoping that things may have changed since our last visit 6 months ago but this was not the case with this particular lounge. We didn't bother to stay long enough to have a refreshment as we felt so uncomfortable in those surroundings. We ended up going into the terminal and having a coffee in a much nicer eating venue. Thankfully our layover was not that long.  We had a bit of a better experience on our return flight through Frankfurt and this time we ended up in one of the larger lounges. This one was still in need of a complete overall in terms of stained carpeting and grubby seating but at least there was a bit better food on hand than the last time we were there. We were able to eventually find 2 seats in a more spacious section of the lounge after spending our initial time in a very congested area with people staring across from each other in very close proximity. A rather uncomfortable feeling. Definitely a very poorly designed space. As we had a long 5 hr. layover I was thankful that we found those other seats. This time I did notice that there was more effort coming from the lounge staff to try and keep things more tidy but they can only do so much with what they have to work with. Lufthansa should take a serious look at the very negative impression that people are getting by their experiences in these so-called business class lounges. They are definitely well below par in the industry.

BUSINESS CLASS LOUNGE - FRANKFURT AIRPORT

User:  Denise Whitmire

Date :   3 November 2007

Shame on Lufthansa! For this to be the hub airport, this Business Class Lounge is a joke. It was my 3rd visit to this lounge and it never fails to disappoint. Not enough seating at peak times, dirty floors and carpet, worn chairs and apathetic staff. Also, very limited food choices for a Business Class Lounge.

BUSINESS CLASS LOUNGE - FRANKFURT AIRPORT

User:  Anthony Vargas

Date of use:   19 October 2007

What can I say about Lufthansa's business class Lounge? Quite frankly not an awful lot that's good. I looked at the food and thought, "As a Business Class passenger surely I'm entitled to something better than this?" Obviously not. I stayed a few minutes, looked how dirty the floor was, how old everything looked before deciding to go to the bar and get a decent breakfast. I won't use Lufthansa's Frankfurt Am Main lounge again. It's quite sad as Lufthansa have a fairly good reputation. This was a major let down.

BUSINESS CLASS LOUNGE - FRANKFURT AIRPORT

User:  Paul Budd

Date of use:   18 September 2007

The worst airline lounge I have ever had the displeasure of using. I had to circulate for 15 minutes before I found a seat. The variety of food was insulting, all that was on offer was cereal, pretzels and crisps. The toilet facilities were cramped and the lounge was staffed by miserable employees. What is strange is that the entrance to the lounge via the stairs and 'lounge guard' misleads passengers into thinking that somehow the lounge offers any exclusivity. However this is completely the opposite of what the airline are trying to create. This lounge was a joke and I would have prefeRred to have stayed in the main terminal.

BUSINESS CLASS LOUNGE - HONG KONG AIRPORT

User:  BOB VASS

Date of use:   17 September 2007

Quiet, plenty of seating, complex layout so you have a chance of privacy if you need it for work. Good drinks selection and nice snacks and 'nibbles'. The only problem with this lounge (and all at the new airport is directions. I go to HK once or twice a year, using various carriers, and spend ages trying to locate the lounges. Signage is the pits! Why is the airport so coy about these lounge locations? The first time I used the new airport it took me over 30 minutes to locate my lounge.