Home Page


First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Lufthansa First Class and Business Class Lounge customer reviews



PAGE

1 2 3 4 5
Follow us on Facebook






LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - DELHI AIRPORT

Date :   5 October 2014

Review by : Olle Olerup (Sweden)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The most complicated WiFi-access ever. The Lufthansa/Star Alliance lounge at the Delhi International Airport is fine except for the strange WiFi-routines. The lounge is big, nice furniture, good access to electricity, nice staff, clean, good food and beverage selection, clean restrooms, but the WiFi! You receive an access code per device. You have to enter these codes and then wait for an SMS with some kind of verification code. When you return to the webpage after receiving the SMS-sent code, then you are back to the initial page again and have to start all over again. If you are lucky you are logged in. If you are inactive on the internet for a few minutes, you are logged out and have to ask for a new code and start all over again. Why make it so complicated. It is like the domestic Lufthansa lounges in the early 2000s.



LUFTHANSA SENATOR SCHENGEN BUSINESS CLASS LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   2 May 2014

Review by : R Deu (Spain)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The new lounge which was opened at the same time as new Z Concourse is very modern. However I noticed that the food selection and quality is getting lower each month. The sweets are just regular cookies but in the past there were chocolate pastries! The LH staff at the counter inside is far more occupied by phone or chit-chatting with each other than taking care of the passengers. I also noticed they grab drinks and snacks from the main bar and would enjoy them at their work position. No more refreshing towels on display to take. Now you have to ask for them at the counter and you get no more than 2!



LUFTHANSA SENATOR BUSINESS CLASS LOUNGE REVIEW  - DOMESTIC, FRANKFURT AIRPORT

Date :   15 April 2014

Review by : I Thernot (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Pleasant and spacious lounge with an acceptably tasty selection of warm/cold food, snacks and beverages. Entrance staffing is odd. Non-LH entrance check leaves the two LH lounge dragons free to communicate nonstop. Which they do. Not by way of greeting guests, more like "nonstop them". Weird choices of hot food: Both dishes were made of pork on both visits, highly Muslim-friendly. The longest mobile-phone conversation clearly audible was when a Sky Chefs employee answered her phone to discuss her Sunday lunch. At least it sounded more interesting than what Sky Chefs offered in the lounge. Empty trays used to be refilled at faster speeds, so your selection may be drastically reduced during a short visit. Empty dishes are removed from tables at infrequent intervals. Sky Chefs and LH offer a consistent experience: They present themselves as self-serving organisations which will accommodate customers, albeit grudgingly and only once done with themselves.



LUFTHANSA SENATOR BUSINESS CLASS LOUNGE REVIEW  - MUNICH AIRPORT

Date :   11 March 2014

Review by : C Barkei (Luxembourg)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Very decent size with a good range of food and drink available including weissbier on tap which is always welcome and traditional Bavarian specialties; welcoming area and a good amount of seating. Excellent selection of newspapers and a nice place to spend some time before the flight. No announcements; you need to check the screens yourself. Worth visiting again.



LUFTHANSA (STAR ALLIANCE) BUSINESS CLASS LOUNGE REVIEW  - T2, MUNICH AIRPORT

Date :   20 February 2014

Review by : S Santens (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounge was very busy at peak times, however the food was good, and the bathrooms were clean.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - RIGA AIRPORT

Date :   21 January 2014

Review by : D Chamberlain (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

An excellent lounge - bright, comfortable, welcoming staff, good food and drinks. There was a calm environment, friendly and efficient. Food was good in quality and variety and the drinks were plentiful and restocked efficiently. Very good.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - H LEVEL, T2, MUNICH AIRPORT

Date :   13 January 2014

Review by : S Taylor (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Fairly simple in all respects but calm and not too busy. Easy to get things done, so functionally good. Service is ok but lacks warmth, something I have noticed in the lounge on Level G too.



LUFTHANSA "PROAIR" FIRST CLASS TERMINAL LOUNGE REVIEW  - SAO PAULO AIRPORT

Date :   23 December 2013

Review by : Mauricio Canosa (Brasil)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

First time in this lounge, used AA Admirals Club and TAM First Class lounges previously while traveling on Lufthansa. This lounge is a downgrade. Very small and claustrophobic, with no views and no windows. A small buffet of sub-standard appetizers including small salads and sweets, which did not look appetizing. A poor bar selection, couldn't find anything I wanted to drink. Had to seat and wait but temperature in the room was really high and I decided to leave and wait close to the gate instead. Hope Lufthansa will find a better options for their First and Business class customers as this does not match their high standards.



LUFTHANSA FIRST CLASS LOUNGE REVIEW  - T2, MUNICH AIRPORT

Date :   23 December 2013

Review by : Mauricio Canosa (Brazil)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Munich First Class lounge is still one of Lufthansa's best. Very well appointed, elegant and classy with great service. In the restaurant, plenty of good choices both on buffet and a la carte menu. Extensive wines and spirit list. Large magazines and newspapers selection. In the spa, I noticed a drop in the level of service, they no longer provided bath salts and other toiletries, but one generic shower gel to be used as bubble bath, shampoo, soap and everything else. Even the now famous Lufthansa rubber duck was not available at first and had to be requested. Wifi was not working and receptionist suggested me to use the general Munich Flufghafen wifi, which was ok. Later on board, their wifi was out too. At the time of boarding, had to walk for more than 10 minutes to the gate, while in Frankfurt they automatically offer to take you to plane by a limo. They need to maintain the same standard as in their Frankfurt lounges.



LUFTHANSA SENATOR BUSINESS CLASS LOUNGE REVIEW  - MUNICH AIRPORT

Date :   16 September 2013

Review by : S Bingham (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

A very nice lounge great cocktail bar. Food was also good and a fair choice. Staff friendly. Close to the smoking room. Good size with lots of areas to relax in.



LUFTHANSA FIRST CLASS TERMINAL LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   16 September 2013

Review by : K Cacoulidis (Greece)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Staff is excellent, very attentive and friendly. Kids enjoyed the special kids play area. We spent some time in the shower section. Identical with all FCL of LH, but here just only one has jacuzzi. Enzo toiletries and have time to relax and refresh. Breakfast choice was ok, but quality of some items (croissant, pastries) could be better for this level of lounge. Drink choice was really huge and fine. Food that starts at 10.30 is outstanding. Several dishes on buffet, but the real top is the a la carte restaurant. Finally via private car (a Merc mini van as we were 4 ) to the aircraft. In total really 5 star experience.



LUFTHANSA BUSINESS CLASS / STAR ALLIANCE LOUNGE REVIEW  - T1, HEATHROW AIRPORT

Date :   1 August 2013

Review by : A Panah (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounge was busy and quite small and it is, as with Terminal 1, ageing. There was still a very poor choice of food and beverages- only a poor quality English breakfast, cereals and various hot and cold drinks were available. The lounge was quite comfortable with clean washrooms and good Wifi that worked well, but the tables were quite dirty, making for an average experience.



LUFTHANSA SENATOR LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   1 August 2013

Review by : H Kohler (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This is a very nice looking lounge. Plenty of food and beverages. Friendly staff.



LUFTHANSA SCHENGEN BUSINESS CLASS LOUNGE REVIEW  - T1, LOUNGE A, FRANKFURT AIRPORT

Date :   21 July 2013

Review by : Steven Curfs (Luxembourg)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This is nice new lounge with ok food offerings, good selection of beverages and newspapers/magazines. The free WIFI is not fast but works ok for e-mails. The main issue is that it is too small or that too many are allowed into it. In any case, it is very difficult to find a place here, the toilets are also overcrowded. For some reason they also decided to put just one person in front of the lounge to check your boarding pass, so this takes a while, especially with people using this employee as an information point. All-in-all good if you manage to find a spot. A definite improvement to the old lounges however.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - KATOWICE AIRPORT

Date :   17 April 2013

Review by : J Drzecki (Poland)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Newly opened lounge features impressive seating place with a brilliant view of an apron. There is free wi-fi inside, with a very high operating speed. Nice, generous choice of food (sandwiches, crisps, snacks etc.) and one of the best bargains of the alcohol-drinks I've ever seen!



LUFTHANSA SENATOR / STAR ALLIANCE GOLD LOUNGE REVIEW  - NEWARK AIRPORT

Date :   5 April 2013

Review by : T Biastoch (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Lufthansa (LH) runs this Lounge as part of the SAS business lounge. The location is not that bad as the backdoor brings you directly to the gate and the staff calls for your flight. It's rather small with about 25 seats. Free Magazines and Papers, WiFi, 4 computers. Beverages are to LH standards, food however is below standard. Waiting here for about 90min no problem, 5 hrs would be a nightmare.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - HANNOVER AIRPORT

Date :   11 January 2013

Review by : S Paice (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Spacious lounge just beyond security in terminal A. Leather armchairs, plenty of power points and some nice food although the range is a bit limited. Pleasant place to wait for a flight, especially as there's not much at all in the airport itself!



LUFTHANSA FIRST CLASS TERMINAL LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   1 January 2013

Review by : Mauricio Canosa (Brazil)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Arrived with Austrian Airlines at T1 and had a connecting flight to Sao Paulo with Lufthansa. I had to leave the main terminal and after a 6-8 minutes outside walk entered the First Class Terminal. Receptionist helped me with passport and security control and showed me the facilities, which are exclusive for long haul First class passengers. The terminal has its own duty free and lounge with different seating areas, huge bar, restaurant and buffet area, cigar room, bathrooms, etc. It is big and very elegant, with many leather chairs and sofas and smaller rooms. It has large windows but no apron or runaways views. Huge bathroom complete with plushy towels and bathrobe and ETRO toiletries. Jacuzzi had none of the special spa features of the similar one at their Munich lounge. Small Duty Free had the main brands. Extensive menu for dinner buffet and a-la-carte restaurant, but chose to have dinner on the flight instead. Great selection of magazines but wanted to use a computer and was told they no longer offer computers in the lounge which was a disappointment. 30 minutes before departure, escorted downstairs, where my passport was checked and Porsche Cayenne to the aircraft. This is a huge terminal, which never got crowded, very comfortable, luxurious and well-appointed. It lacks some of the details of their smaller lounge in Munich.



LUFTHANSA FIRST CLASS LOUNGE REVIEW  - MUNICH AIRPORT

Date :   23 December 2012

Review by : Mauricio Canosa (Brazil)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This lounge doubles as an arrivals and departures lounge, so after a flight from Sao Paulo, I decided to use the lounge. Nice reception with welcoming staff, handed my passport to an official, so passport control done in the lounge area, which was and nice. Beautiful lounge, not a huge one but cozy, with different seating areas to choose, with leather sofas and cocktail tables (with Mozart chocolates). 4 or 5 computer stations. Decided to take a bath, more than half-a dozen bathrooms. Large marbled room with a jacuzzi, rain shower area, with bathrobe, towels, slippers, and ETRO amenities. Staff came back with the Lufthansa First Class Lounge Rubber Duck! In the restaurant area, I was handed a menu with brunch choices cooked according to taste, but decided to check the buffet instead. Several choices of breads, cheeses, meats, smoked fishes, 2 or 3 hot entrees, sweets etc. Unfortunately, the lounge is inside the terminal and offers no apron or runway view, but it does provide friendly and efficient service.



LUFTHANSA FIRST CLASS LOUNGE REVIEW  - MUNICH AIRPORT

Date :   22 November 2012

Review by : David Gummers (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This is a delightful lounge. The staff knew who we were as I had asked for a massage to be pre- arranged. Check in was efficient. The first visit was on the outward flight to Cape town - so a long bath and rest before dining as we had plenty of time. The service was very friendly. On the return journey we arrived at 0500, and had 3 hours in the lounge. This time it was more crowded, but the service again was impeccable - had a shower and a lovely breakfast. The best bit was the fact the plane was not on a stand, so we were taken to the plane by a Merc.



LUFTHANSA FIRST & BUSINESS CLASS ARRIVALS "WELCOME LOUNGE" REVIEW  - FRANKFURT AIRPORT

Date :   15 November 2012

Review by : Federico Boekenhans (Argentina)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Concourse B, luggage pick up area, outstanding welcome lounge. Excellent breakfast, shower area, very clean bathrooms. A very good Lufthansa product.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - C14/C15 FRANKFURT AIRPORT

Date :   15 November 2012

Review by : Federico Boekenhans (Argentina)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Excellent lounge if you come in early. Food selection mainly sandwiches. Beverage all type of sodas, beer, wine, coffee. The boarding is outstanding, as you don't have to be staying in line with the crowd.



LUFTHANSA "CLUB AMERICA" BUSINESS CLASS LOUNGE REVIEW  - MIAMI INTERNATIONAL AIRPORT

Date :   18 September 2012

Review by : D Kusiak (Sweden)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Travelling with Lufthansa between MIA-FRA. The worst lounge I have ever visited. No service. Food - I would not even call that refreshments, awful quality. Drinks only from the bar from a bartender - nothing special. Wi-Fi really slow, practically impossible to use. Very crowded. No newspapers. Not worth it. No other options on Concourse J. Very poor facility comparing to regular Lufthansa or other Star Alliance lounges.



LUFTHANSA FIRST CLASS LOUNGE REVIEW  - B CONCOURSE, FRANKFURT AIRPORT

Date :   11 September 2012

Review by : R Jones (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounge in the B concourse area looks very similar to the First Class Terminal, but they are worlds apart. This morning, there were two men and a woman to greet guests as they arrived. The two men were completely disinterested in greeting, or lending a hand to adjust our seats on the next flight. It was like pulling teeth to have them assign us two seats together even though we already knew the flight was nearly half empty. They really don't belong, especially after having just stepped off a terrific flight where every staff member did their absolute best to ensure a restful and pleasant journey for each passenger. The lounge is quite full, almost every seat is taken. The food offerings look decent but perhaps a tad tired as it's nearly time to switch out for the lunch menu.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - C16, FRANKFURT AIRPORT

Date :   11 September 2012

Review by : Reiner Kleppert (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

They offer only a small snack. I have been in the Lufthansa lounge B48 on my last flight. That lounge offers much more food and facilities. I was very angry what they offer the passenger at this C16 lounge.



LUFTHANSA BUSINESS CLASS / STAR ALLIANCE GOLD LOUNGE REVIEW  - DELHI AIRPORT

Date :   6 August 2012

Review by : Howard Atkins (Israel)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This is a new lounge and much better than the previous shared lounges. Quiet, Wifi, reasonable food offerings. Very attentive staff.



LUFTHANSA SENATOR LOUNGE REVIEW  - GATE A26, FRANKFURT MAIN AIRPORT

Date :   6 June 2012

Review by : Paul Browne (Canada)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

I am not sure why I still go to this lounge as it has always been overcrowded, not particularly clean, with poor food offerings. This time the airport public areas outside were more peaceful than this place. Lufthansa really needs to take a look at this lounge and improve the standards as it is an embarrassment.



LUFTHANSA SENATOR / STAR ALLIANCE GOLD LOUNGE REVIEW  - MUNICH AIRPORT

Date :   6 June 2012

Review by : Dawid Kusiak (Sweden)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This Senator lounge in Munich is one of my favourite. Cosy, friendly staff, amazing food, high quality of wine and champagne and nice atmosphere. This lounge is only for Senator customers and Star Alliance Gold card holders.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - MUNICH & BERLIN AIRPORT

Date :   6 June 2012

Review by : Thomas Echter (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Totally disappointing! Lufthansa advertises its Lounges as something exclusive. But the Lufthansa Business Lounge is such a shame. Food offer is bread rolls, jam, butter, yoghurt, a banana and pickled cucumbers. In Berlin at least it was empty, but Munich was crowded in a way you don't even find a seat. Having in mind, that in order to get into these lounges you were first paying Thousands of euro to Lufthansa flight tickets, I am seriously surprised.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - GATE A46, FRANKFURT MAIN AIRPORT

Date :   22 May 2012

Review by : J Lynch (Canada)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Very large lounge, it seemed crowded at first, but as we walked in a clockwise circle, the crowd thinned. A huge variety of snacks and treats to enjoy. A few English newspapers, no magazines except Golf. The bathrooms were cramped and awkward to use, but clean. The wifi was free. It was a nice place to hang out for 2 hrs between flights.



LUFTHANSA FIRST CLASS LOUNGE REVIEW  - MUNICH AIRPORT

Date :   3 May 2012

Review by : S Meyer (Switzerland)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

They know you and where you travel to when you enter the lounge, immigration happens there and personally. The lounge is modern but with a warm atmosphere. You can help yourself at the buffet, drinks are served to your seat or you can order a hot meal cooked freshly. The selection of food and drinks is great. Huge showers and you can have a bath if you like. Best of all, you'll be taken to the plane by limousine if it's parked on an outside position and not docked to a gate.



LUFTHANSA SENATOR LOUNGE REVIEW  - DETROIT AIRPORT

Date :   3 May 2012

Review by : T Harding (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

What a wonderful enclave of service tucked into DTW's new North terminal. Excellent food/champagne. Attentive staff. Quiet/refined service. Beats any other business lounge in the USA. Limited hours but when open cannot be topped!



LUFTHANSA SENATOR BUSINESS CLASS LOUNGE REVIEW  - MUMBAI AIRPORT

Date :   2 May 2012

Review by : R White (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Lounge is small but nice, the only option for Star travellers in Mumbai. Staff welcoming and smiley. Food limited but more than just snacks. Could do with computer terminals in case you don't have a wifi device with you. Two let downs are it not having a flight screen at all in the lounge. Also they had a row of clocks for world time and had taken the Mumbai one down - I couldn't work out why if that one broke they didn't put the Singapore clock in its place and change its time.



LUFTHANSA SENATOR LOUNGE REVIEW  - FRANKFURT AIRPORT, GATE A26 SCHENGEN

Date :   25 April 2012

Review by : R Deu (Spain)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

An older and smaller lounge of other Lufthansa lounges at Frankfurt. It is packed at all times and even if service is constant (bar and food) it is impossible to relax and have a seat. The venue is not at all in accordance with today's traveller. Staff should avoid having drinks and snacks from the passenger area and consumed at the front desk.



LUFTHANSA STAR ALLIANCE FIRST CLASS/GOLD LOUNGE REVIEW  - PARIS CDG AIRPORT

Date :   25 January 2012

Review by : G Graham (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The Star Alliance lounge at CDG in terminal 2 near gates 60-6 is downstairs. The space proved to be comfortable and quiet with a very good selection of snacks, drinks and sandwiches.



LUFTHANSA FIRST CLASS TERMINAL LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   23 January 2012

Review by : C James (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

It was a not up to par with Emirates/Qatar lounges, it is very hard to find. The personal assistants are not all equal, ours was not very good. You can not get a VAT refund for merchandise purchased that is considered carry-on. Beware of this fact. Breakfast area seemed busy and employees falling behind in servicing passengers. Quiet areas (non- cellphone areas) are not enforced and there was always someone talking everywhere even near the quiet relaxing chairs with blankets. Limo service to your flight, you better request or demand the car you want when you arrive. They put my wife and I in a Minivan with two strangers, Business class HON members. I felt this Terminal relative to my experiences around the world with others such as Qatar, SIA etc was very poor. There are many Business class lounges that are better than Lufthansa's First Class Terminal experience.



LUFTHANSA BUSINESS CLASS SENATOR TOWER LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   23 January 2012

Review by : S Blumenthal (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Good lounge with great views. Selection of simple sandwiches and variety of drinks, including alcoholic beverages. This lounge can get really crowded though, with people lining up in front of the elevators.



LUFTHANSA BUSINESS CLASS "HAS EXECUTIVE" LOUNGE REVIEW  - HOUSTON AIRPORT

Date :   23 January 2012

Review by : E Rehm (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Small Lounge, no bathrooms, no showers, no baggage storage. Every drink has to be ordered at the bar, you have to wait for the staff to show up. After several minutes of waiting for the Barkeeper I finally ordered 2 Cokes for me and my friend. When she asked me if I'd want anything else I asked for 2 additional Cokes, as we were very thirsty and didn't know, if she was going to leave again. Her answer: "you can have one and have to come back to get another one". Avoid that uncomfortable place with rude staff!



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   23 January 2012

Review by : William Dunn (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

I splurged on business class tickets to take my 92 yr old mother to Russia. A reason for going business class was to have a comfortable place to wait during layovers in Frankfurt. What a mistake! The business class lounges were so crowded people were waiting in line to get in. Inside, there was a cattle car feeling with no place to sit and no fresh air. I was mortified that my mother was forced to sit out in the airport lobby after I had promised her the luxury of business class. Never again Lufthansa!



LUFTHANSA BUSINESS CLASS SENATOR LOUNGE REVIEW  - GATE B26, FRANKFURT AIRPORT

Date :   28 November 2011

Review by : Steven Curfs (Canada)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Compared to some time ago, the lounges have improved . Instead of haribo sweets and beer they now offer simple sandwiches, hot food, desserts, variety of cold dishes as well as a good choice in alcoholic and non-alcoholic beverages. Staff friendly and good storage space. I think the main problems however are that a lot of people can make use of the lounges and they are overcrowded. Also a limited budget for the food and beverage service is evident. The lounge offered seating, free wifi, a drink and a nibble and storage for luggage.



LUFTHANSA NON-SCHENGEN BUSINESS CLASS LOUNGE REVIEW  - MUNICH AIRPORT

Date :   22 October 2011

Review by : K Athens (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Mediocrity is the word that comes to mind. In terms of food, the quality is subpar - it is horrible if you are a vegetarian. Quality of drinks is also below average. The seats are not comfortable and there is an air of tightness and inability to move around effortlessly. To me, two positives stood out - the shower was wonderful (some toiletries provided) and the storage area to lock your handbags so you don't have to take them around. This is not a nice lounge.



LUFTHANSA BUSINESS CLASS SENATOR LOUNGE REVIEW  - GATE A26, FRANKFURT AIRPORT

Date :   22 October 2011

Review by : T Smith (Canada)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Stopped by the gate A26 Senator Lounge at around 8am on a layover to Graz, Austria. Terribly overcrowded. I took one walk around, found no seats available, took note of the 20 people standing around waiting for a seat, and immediately left. I'm sure the food and beverages were fine, but if I can't sit down, what's the point. So the only thing I can rate this lounge on is comfort, which gets a very poor score.



LUFTHANSA BUSINESS CLASS SENATOR LOUNGE REVIEW  - GATE B43, FRANKFURT AIRPORT

Date :   22 October 2011

Review by : T Smith (Canada)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Visited this Senator lounge located at Gate B43, arriving at around noon. After visiting the Senator lounge at Gate A26 a week previously I was expecting the worst (cramped, no seats available, should be used as a broom closet etc). When I entered the lounge I was pleasantly surprised. This lounge is huge and was filled only to about 20% capacity. Very spacious and clean, you aren't cramped. Although the lounge did fill up while I was there, seats were available. The breakfast food was fine and plentiful and beverage selection is what you'd expect in a lounge. The staff were pleasant; they greeted as you arrived and farewell as you left. There was a bartender on hand to mix drinks. I had excellent WiFi connectivity. I just wished that there was a fine lounge like this at the "A" departure gates so that I can relax at my layover when I'm entering Europe instead of just when I'm leaving it.



LUFTHANSA SENATOR LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   19 September 2011

Review by : G O'Neill (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

This is the main hub of Lufthansa, surely the most frequently used Senator Lounge in their entire network, and yet it's tiny, totally cramped, and has absolutely no imagination, style, or flare in their decor at all. It looks like a cafeteria in an office building in 1990s Germany. When i arrived there were no seats at all available, and I was forced to stand around waiting for 5 mins before I could even sit down. And the food was just very German (Bavarian) meat dishes, with a cold creamy potato salad being the only vegetarian option in the whole place. Only 1 tv screen in one corner, with no sound, and I cant believe in another corner is a LCD display only showing tv advertising!! Having just come from the fantastic, modern, beautifully designed Senator lounge at JFK, this feels like an economy lounge for Easyjet.





PAGE

1 2 3 4 5
Follow us on Facebook






top

back to top



| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Surveys | Site Map | Contact Us | Links |

1999-2013  Copyright Skytrax