Lufthansa First Class and Business Class Lounge customer reviews

LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - BOSTON AIRPORT

Review by : C Moeller

Date :   10 December 2008

The major shock is that, as of Fall 2008, this lounge no longer honors UA Red Carpet Memberships. So much for the Star Alliance. It is a reasonable lounge, T-Mobile wireless, drinks and simple snacks, comfortable chairs, but not especially spacious. The issue of space is offered as an explanation for denying entry to all but those traveling on Business Class tickets, even if they have paid $400-500 to join the UA Red Carpet Club.

LUFTHANSA GOLD SENATOR LOUNGE REVIEW  - FRANKFURT AIRPORT

Review by : T Iversen

Date :   15 November 2008

Can only agree with previous c0mments about the Senator Lounge in Frankfurt. It is dirty and crowded. There is no food to speak of (besides a foul smelling "soup"?) Not a place to call home.

LUFTHANSA BUSINESS GATE LOUNGE REVIEW  - FRANKFURT AIRPORT T1

Review by : U Hoffmann

Date :   30 October 2008

This area is already prepared for the A380. C class passengers have their own boarding gate which is in fact a fully equipped business lounge with direct access to the plane. Excellent idea. The only minus is the very long walk to these gates.

LUFTHANSA FIRST CLASS LOUNGE REVIEW  - FRANKFURT AIRPORT

Review by : D Balinowski

Date :   20 August 2008

We made a mistake by listening to the purser on our arriving flight. She told us it's a very short walk from the gate to the First Class Terminal from the gate. Should have asked for someone to pick us up. We eventually made it through the maze to the check-in hall, where the people at the First Class counter arranged for someone to pick us up. A staff member greeted us at the door, took us through security and gave us a tour of the facilities. Nice to see a duty free shop. Lounge facilities are amazing. Seats comfortable. Food excellent - we had the breakfast buffet and used the sit-down restaurant for lunch. The bath facilities, which include a bath tub, offered a nice place to freshen up between flights. Wi-Fi down for a couple hours, but eventually fixed. Staff are amazing. No worries about missing the flight. Our concierge found us and escorted us downstairs, where a Mercedes took us to our aircraft. Our driver escorted us into the terminal and right to the aircraft door.

LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - JAKARTA PURA INDAH LOUNGE

Review by : Y Mustafa

Date :   20 August 2008

A very basic lounge to begin with. The lounge was not overcrowded which was good. However overall service was below par, no announcements made of departing flights and you had to constantly ask staff for essentials like a bottle opener etc. The only saving grace was that lounge was rather quiet.

LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - FRANKFURT TERMINAL 1 - Non Schengen Lounge

Review by : Steven Curfs

Date :   17 June 2008

A joke of a lounge and a shame for Lufthansa. This lounge is overcrowded, they know it but they do not change it. I had a layover of 3 hours at FRA on a flight to YYZ and wanted to rest in the lounge - impossible! Toilets constantly full, had to get out twice to go to the "normal" toilets outside. Staff could not check me into my AC flight (although Star Alliance) so had to go out to the gate where absolutely no priority was given to BC passengers. Food and beverages at the lounge are minimal, bread/croissants, boiled eggs and jam and that was it. Oh and Haribo sweets of course. It's great to have a selection of alcohol but at 9 AM I'd rather have some breakfast. Very difficult to find a spot to sit as the lounge is hopelessly overcrowded. Sorry, but this is not a business lounge. They could learn a lot from their Qantas colleagues in Sydney for instance, great lounge with decent food & beverage choices.