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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Lufthansa First Class and Business Class Lounge customer reviews



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LUFTHANSA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - MUNICH AIRPORT

Review by : Chris Joynes

Date :   16 October 2009

4 Star Rating

Lounge Comfort

4 Star Rating

Lounge Cleanliness

4 Star Rating

Bar & Beverages

4 Star Rating

Catering

4 Star Rating

Washroom/Showers

4 Star Rating

Internet / Wifi

4 Star Rating

Staff Service

Borderline rude staff with more than a slightly condescending attitude and manner. A definite feeling of everything was too much trouble. However, once in the lounge, the – mostly Asian – staff were relatively friendly and efficient but still lacking. The atmosphere in this very spacious lounge is pleasant and relaxing and knocks spots off any lounge in FRA, with the exception of the F Class Terminal. I arrived at 4:40 pm. and only awful-smelling soup and the remains of crisps, nuts and the like could be found. At 5 pm. hot snacks were brought out and were surprisingly tasty. Drinks selection is moderately good. Armchairs with low tables and Café-style tables and chairs are available and are kept quite clean. Toilet area clean. Internet access and WLAN. Overall, a pleasant experience and a much, much better transfer airport and lounge than FRA.



LUFTHANSA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - FRANKFURT AIRPORT

Review by : Bruce Jahnke

Date :   31 July 2009

4 Star Rating

Lounge Comfort

4 Star Rating

Lounge Cleanliness

4 Star Rating

Bar & Beverages

4 Star Rating

Catering

4 Star Rating

Washroom/Showers

4 Star Rating

Internet / Wifi

4 Star Rating

Staff Service

Worst business class lounge I have ever experienced. Uncomfortable chairs, dirty carpet, and horrible food service. The front desk receptionists were rude, and there is no wireless internet.



LUFTHANSA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - FRANKFURT AIRPORT

Review by : Peter Schweizer

Date :   31 July 2009

4 Star Rating

Lounge Comfort

4 Star Rating

Lounge Cleanliness

4 Star Rating

Bar & Beverages

4 Star Rating

Catering

4 Star Rating

Washroom/Showers

4 Star Rating

Internet / Wifi

4 Star Rating

Staff Service

Lufthansa should be ashamed to offer such a dump to their and their star alliance partner business class passengers. Old and run-down furniture, empty plates remained on tables for long time and filthy carpets gave me the impression I was sitting in a run-down train station. Only potato salad and some sort of meat dumplings on offer and standard drinks at the self service counter. Lounge (above my SQ flights departure gate B 48) offers nice views of the tarmac but the outdoor viewing area is closed and appears to be closed some time already due to the weeds growing outside. Why wasn't I surprised that no free wireless internet was available but you had to pay for WIFI. Do have to point out that the shower facilities were flawless and very clean and well maintained. This lounge is a major embarrassment for LH in their home hub.



LUFTHANSA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - FRANKFURT AIRPORT

Review by : R Ganbich

Date :   31 July 2009

4 Star Rating

Lounge Comfort

4 Star Rating

Lounge Cleanliness

4 Star Rating

Bar & Beverages

4 Star Rating

Catering

4 Star Rating

Washroom/Showers

4 Star Rating

Internet / Wifi

4 Star Rating

Staff Service

The lounge is at the very far end of the finger with most intra-Schengen flights and it might well take up to 15 minutes to reach and then the same amount of time again to go to the connection gate. The lounge is very crowded, even more crowded than some of the public seating areas one passes on the long way there. Drinks selection is good, food is bewilderingly low- standard:e. Newspaper selection good, lounge not provide free wireless internet.



LUFTHANSA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - DUSSELDORF AIRPORT

Review by : R Ganbich

Date :   31 July 2009

4 Star Rating

Lounge Comfort

4 Star Rating

Lounge Cleanliness

4 Star Rating

Bar & Beverages

4 Star Rating

Catering

4 Star Rating

Washroom/Showers

4 Star Rating

Internet / Wifi

4 Star Rating

Staff Service

A good lounge experience. Centrally located, quite spacious, relaxed and very clean. Furniture a bit on the sturdy side. Nice staff, good views, a very good drinks selection. Food less impressive. Very good newspaper selection. Had troubles connecting to internet on my own computer.



LUFTHANSA FIRST CLASS & HON CIRCLE LOUNGE CUSTOMER REVIEW  - BOSTON AIRPORT

Review by : Jeff Michel

Date :   16 July 2009

4 Star Rating

Lounge Comfort

4 Star Rating

Lounge Cleanliness

4 Star Rating

Bar & Beverages

4 Star Rating

Catering

4 Star Rating

Washroom/Showers

4 Star Rating

Internet / Wifi

4 Star Rating

Staff Service

Appalling lounge, about 12 seats, small, no windows, even the staff are embarassed by this truly awful lounge. Good selection of drinks and some snacks but this has to rate as the worst lounge I have been in. Flying SWISS First Class but you have to use this lounge as SWISS do not have their own at Boston. Avoid at all costs!



LUFTHANSA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - FRANKFURT AIRPORT

Review by : David Martin

Date :   15 July 2009

4 Star Rating

Lounge Comfort

4 Star Rating

Lounge Cleanliness

4 Star Rating

Bar & Beverages

4 Star Rating

Catering

4 Star Rating

Washroom/Showers

4 Star Rating

Internet / Wifi

4 Star Rating

Staff Service

Arrived at 5am from CAN and was departing at 7am. Terminal 1 lounge not ready, drinks only. No cold meats, nothing - cold soup though! And in true Lufthansa style no free WiFi! When are they going to get into the 21sr century. Terrible, dire. No more Lufthansa flights for me.



LUFTHANSA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - BOSTON LOGAN AIRPORT

Review by : M Schaar

Date :   15 June 2009

4 Star Rating

Lounge Comfort

4 Star Rating

Lounge Cleanliness

4 Star Rating

Bar & Beverages

4 Star Rating

Catering

4 Star Rating

Washroom/Showers

4 Star Rating

Internet / Wifi

4 Star Rating

Staff Service

I had to "borrow" the Internet from the British Airways lounge next door, as the only offering the LH lounge had was a pay-by-the-hour t-Mobile connection (nice partnership, guys). Many business class customers couldn't even find a seat - you'd think they'd design a lounge to accommodate a 747-400 customer base, but apparently not. Plus no windows? I felt like I was in a doctor's office waiting area. Its only saving grace was the ample supply of wine, beer, and champagne.



 
 

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