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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Lufthansa First Class and Business Class Lounge customer reviews



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LUFTHANSA SENATOR LOUNGE REVIEW  - NEW YORK JFK AIRPORT

Date :   19 September 2011

Review by : G O'Neill (USA)

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Beautiful Lounge, well designed, modern, and well catered, by polite and efficient staff. Food quality was excellent. Probably one of the best lounges I've been in for ages.



LUFTHANSA BUSINESS CLASS ARRIVALS LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   18 September 2011

Review by : M Norton (Canada)

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Our flight from JFK landed half an hour early and there were many of us waiting outside for a considerable amount of time before the staff begrudgingly opened the lounge. One wonders if they knew we were coming! Showers are gorgeous, food is acceptable but lounge staff attitude appalling. Such a contrast to other airline arrival lounges where they cannot do enough to help.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - GATE A26 FRANKFURT AIRPORT

Date :   18 September 2011

Review by : G Jackers (Belgium)

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I have been so appalled by the dismal Lufthansa Business Class Lounge at the A-Gates in Frankfurt, that I felt the need to write a review. First and foremost, the room was so hopelessly overcrowded, there was barely a single free seat! Food offering is not just bad, it is simply non-existent (if you, like me, don't consider peanuts, a muffin and a slice of bread as a food offering). The overcrowding, coupled with the sadly decreasing levels of etiquette and many people talking loudly on cell phones, leads to simply unbearable noise levels. Slow, wireless internet is available and is free, but I can't imagine that anyone could get any serious work done in this type of environment. Highly unpleasant, a disgrace.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - MUNICH AIRPORT

Date :   14 September 2011

Review by : R Mundra (India)

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Been to 2 different business class lounges, Mumbai and Munich. To be honest, there is nothing much to offer. The lounges are overcrowded, and the food is nothing great. To add, internet access at Munich is not free! Also, no reclining seats so no comfort to the back or neck at transit airports like Munich.



LUFTHANSA HON CIRCLE/FIRST CLASS LOUNGE  - FRANKFURT AIRPORT

Date :   3 August 2011

Review by : S Ley (Switzerland)

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Incredible service, very attentive, friendly and professional! Overall a most pleasant experience and a huge difference to most other airport lounges.



LUFTHANSA (UAL RED CARPET CLUB) BUSINESS CLASS LOUNGE REVIEW  - DENVER AIRPORT

Date :   1 August 2011

Review by : Herst Berger (Germany)

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Awful place. Not recommended. Dirty. Complimentary wifi requires red club membership. Very basic snacks. Not even close to the very basic business class standards. Try to avoid. Too pitiful Lufthansa partners with the guys to offer their "business" lounge to its passengers.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   4 May 2011

Review by : Jan Merwe (South Africa)

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I must confirm that the Lufthansa Business class lounges (visited 3 at Frankfurt and one in Johannesburg ) are the worst without any doubt of any airline. If you are hungry, visit a restaurant at the airport as the best Lufthansa has to offer is a huge bread roll with two coin sized slices of polony/fake ham. Queued for a toilet. Waited 30 min for a shower.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - MUNICH AIRPORT

Date :   4 May 2011

Review by : B Hamilton (UK)

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One word, terrible. Munich lounge, Friday evening, over crowded, shabby and a disgrace to an alleged 4 star airline. One to be avoided at all costs.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   4 May 2011

Review by : Nayef Al-Haddad (Kuwait)

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Terminal A : Had to go there since the only business lounge available was this. Very crowded, couldn't find a single seat! I could swear that some were leaning on sofa chairs for rest, till somebody leaves a spot. Not a single item of food was visible, only draft beer. We had to leave since no seat was available and it was better to get some food outside. I wouldn't dream of coming here again. Terminal B a lot more spacious than the one in A. More food selection (bread, vegetable noodle soup, cream cheese/Butter, olives and pickles) and soft drinks/beer is provided. A single 40inch-something monitor was only available. Good selection of newspapers (they had chinese/arabic newspapers as well, I was surprised). An okay lounge but it would need more improvement on the food bar selection. Both lounges, you have to pay for Wi-Fi.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   2 May 2011

Review by : M Grima (Australia)

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Lounge was over crowded and there was no where for me to sit. Wifi was not free which is joke and of the computers that offered 'Free Wifi' I was unable to log into any of my email accounts - the internet just didn't work. Onboard I was promised 'free breakfast at the business class lounge' on arrival at the airport should I choose not to eat on the plane. Imagine my disappointment when all that was available was asparagus soup - that tasted like dish water. Coming off an overnight flight from the US and waiting to connect to another flight I expected better food to be waiting for me and at least a place to sit and be able to check my emails also.



LUFTHANSA BUSINESS CLASS SENATOR LOUNGE REVIEW  - WASHINGTON DULLES AIRPORT

Date :   2 May 2011

Review by : J Aberg (Sweden)

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Spent half-an-hour in this lounge yesterday, and I thought that it was very much in line with the typical Lufthansa offering. Even food and snacks feel standardized across the world when you travel Lufthansa! I liked the good location close to the gates and pleasant staff. I disliked the bulky and complicated way to get Internet Access, and the computers in the lounge should have been sent to a museum about ten years ago!



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - T1, FRANKFURT AIRPORT

Date :   2 May 2011

Review by : Anthony Harrison (USA)

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Overcrowded at first, but it cleared out as I had four hours to wait on my flight. This is the only lounge I have seen within the Star Alliance group to charge for internet usage. That is just stupid. As always, the staff are unpleasant and unhelpful. When I asked if I could get a wireless card with a password I was told, and I quote: "Yes. Your Credit Card." very succinctly. I have to agree with most of the reviews I have seen so far - chairs are uncomfortable, it can be very crowded, and the two tiny elevators allowing access to the lounge are ridiculous and slow. All of the Star Alliance airlines need to get together and take a course from Singapore Airlines on how to run a proper lounge. Services are so inconsistent across all of the airlines that it's almost comedic.



LUFTHANSA BUSINESS CLASS LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   14 February 2011

Review by : T Speers (USA)

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Overcrowded mess. The worst thing is that the only way to get in or out (barring a fire) is through two tiny and slow elevators. I was shocked when I was trying to go to my plane and I had to wait for a long line to clear just to get out. I'm sure people have missed their flights because of that set up.



LUFTHANSA SENATOR STAR ALLIANCE GOLD LOUNGE REVIEW  - FRANKFURT AIRPORT

Date :   10 January 2011

Review by : John Prince (France)

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As I write, I am sitting in this lounge. Of course, I cannot use my own computer unless I pay 8 euros per hour : 9 booths are provided free, so one waits for one of these to be unoccupied. The business class lounge is better than this one, a better selection of food and drinks, and some (not all) of the staff make an effort to please. Here, for lunch, there is a selection of nibbles and one dish. There are 6 wines on offer, 2 of which are inferior "Methode" sparkling whites: the best is a medium grade red rioja. The showers are fine, provided you use them late afternoon. If you wait until just before a late flight, as is normal, they are crowded. When I think of the facilities offered in Changi, I have to ask myself why SIA want to be in this alliance.



LUFTHANSA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - FRANKFURT AIRPORT

Date :   4 January 2011

Review by : K Ghorayeb (USA)

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The lounge feels like a mess hall rather than a lounge. Wifi is not free, the furniture is not comfortable, and the place is overcrowded. As I type this, I am sharing a small table with three other people who were scrambling for a seat. This place is comparable to an overcrowded bus in Cairo.



LUFTHANSA BUSINESS CLASS "MILLENIUM" LOUNGE CUSTOMER REVIEW  - ISTANBUL AIRPORT

Date :   2 January 2011

Review by : William Kelly (Ireland)

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Was on route to DUB via MUC had the chance to sample the Lufthansa lounge in IST. The best thing about this place is knowing you will be leaving. Dark and dirty are the two words that best capture the feel of this place. No external windows, carpets and soft furnishings were well past their sell by date. The snacks and beverages were very average. Find it hard to think that Lufthansa would be happy to use this lounge going forward. The positive was that there was free Wi Fi.



LUFTHANSA SENATOR LOUNGE (GOLD) CUSTOMER REVIEW  - BERLIN TEGEL AIRPORT

Review by : J Jensen

Date :   20 November 2010

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The decor is a bit cold and not very welcoming. The selection of food limited, though the Oktober Fest special was a nice touch. The selection of drinks is varied and good. I find it really strange that Lufthansa does not offer free WiFi in their Senator lounges (nor the business class lounges). But the lounge is a welcome escape from the not very customer friendly Tegel airport. The staff at the front desk not very welcoming, though I have had very good experiences at other times.



LUFTHANSA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - NEW YORK JFK AIRPORT

Review by : J Ryan

Date :   29 August 2010

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At the time we were there the lounge was quiet and peaceful. There is table seating near the food. The food selection was not extraordinary, but, okay. There is a nice selection of beverages, hot and cold. Nice comfortable lounge chairs.



LUFTHANSA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - DUSSELDORF AIRPORT

Review by : Bruce Temkin

Date :   10 August 2010

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A bit disappointing. Stale bread, watery fruit salad, some nuts and a full freezer full of mini-ice creams - an odd mix of food! Wifi and computers were spotty, but they did try to fix them immediately. Lounge was fairly comfortable, if a bit drab and boring. Was starving, but had to go outside to the airport where there were many good options to purchase food.





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