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Customer Lounge Review scoring : Jet Airways
1.5 Star Rating: Very Poor
1 review



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JET AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - DOMESTIC TERMINAL, KOLKATA AIRPORT

Date :   21 December 2013

Review by : Stefaan Meulders (Belgium)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

We took a Jet Airways domestic flight from Kolkata Netaji Subhash Chandra Bose Airport (CCU) to Delhi (DEL) in business class. At check in we received an invitation to visit the lounge. Lounge was a complete disappointment. Apart of coffee/tea and soft drinks you had to pay for drinks! I’m a Star Alliance Gold member and visited lots of lounges everywhere but paying for drinks when you already pay the premium for flying business class is just unbelievable! I never had this experience before. Food options were very limited as well and for western style food the only option was Danish butter cookies… (Indian style food wasn’t much neither). Overall appearance of the lounge was rather filthy and not worth a visit.




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