Home Page


First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Iberia Sala VIP Business Class Lounge customer reviews

  a 3-Star Airline

a 3-Star Airline

   
 

  Add your Lounge Review HERE

  Airline A-Z Lounge Index

  Airline Reviews : A-Z Index

   
 
Customer Lounge Review scoring : Iberia
3.0 Star Rating: Fair
28 reviews

 



PAGE

1 2
Follow us on Facebook






IBERIA BUSINESS CLASS LOUNGE REVIEW - T4S, MADRID BARAJAS AIRPORT

Date :   28 October 2014

Review by : D Chamberlain (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Used this lounge as BA passenger. Really much improved my last visit here in May. The food was plentiful and of good quality, the wine selection improved, and the cleaning service coped well with a busy lounge. The dramatic improvement in internet is also noteworthy - no longer the inappropriate scratchcard system and now good quality wifi to which you can connect direct. Helpful staff and wonderful views. Excellent - well done on the improvements.



IBERIA BUSINESS CLASS LOUNGE REVIEW  - MADRID BARAJAS AIRPORT

Date :   29 May 2014

Review by : Michael Davies (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

A really nice lounge. Good view over the apron and runway. Plenty of seats - I was there mid morning. The food was excellent. Hot breakfast items still being served, Well stocked bar with beer, wine and spirits. An excellent coffer machine. Despite being a Spanish lounge in a Spanish city, there were plenty of English language newspapers despite what other miserable people had previously stated. Some people should take a chill pill or get back to the public area. Timely flight announcements made allowing a relaxed short walk to the gate and straight onto the plane. Staff very friendly. A great experience.



IBERIA BUSINESS CLASS LOUNGE REVIEW  - MADRID BARAJAS AIRPORT

Date :   23 December 2013

Review by : R Vines (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounge is large and quite good. The food and drink are acceptable. The absence of English-language newspapers is unacceptable.



IBERIA BUSINESS CLASS LOUNGE REVIEW  - LIMA AIRPORT

Date :   23 December 2013

Review by : R Vines (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounge is OK but the food and drink in the passenger terminal are infinitely better. I'd rather pay for the ceviche and pisco sours outside the lounge than sample the "hospitality" within. I realize that BA and Iberia operate separately within the IAG but reputational damage is shared.



IBERIA VELAZQUEZ BUSINESS CLASS LOUNGE REVIEW  - MADRID BARAJAS AIRPORT

Date :   22 November 2013

Review by : H Rowe (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Iberia only has business class (not first) and this is a really good lounge. Even though it was late morning and well after the peak breakfast period (but nowhere near the Spanish lunch hour either), there was a nice buffet that including Spanish omelettes, smoked salmon, assorted breads and pastries, and fruit/veggies/salad. The beverage area was well stocked: everything from soda to tomato juice to wine. I don't believe they offered a selection of liquors, but they had a lot of wine and beer options. The space is open and inviting, bathrooms were very nice and immaculately clean. My only criticism is that despite the open layout and good amount of space, actual seating was hard to come by. That lounge is busy and there really aren't enough seats.



IBERIA VELAZQUEZ BUSINESS CLASS LOUNGE REVIEW  - T4S, MARID BARAJAS AIRPORT

Date :   1 August 2013

Review by : A Simon (France)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This lounge is located in the satellite part of terminal 4, where most long haul Iberia flights and a few other carriers, such as British Airways (the airline I flew in this case). You can access this lounge if you are in business or first class on Iberia or another oneworld airline, or have oneworld emerald or sapphire status through your frequent flyer program. So though it seems many can access this lounge, it is not a problem as the lounge is needlessly large, with two symmetrical wings accommodating many at a time. Overall, this lounge was fantastic as it was very spacious and comfortable, with areas to eat, work, relax, and even a separate sleeping room with privacy dividers. The bar was well stocked, and, contrary to the Sala Dali lounge I used in the main terminal 4, this had a well stocked buffet with many different options. However, I did not like that in this lounge you must ask for Internet cards from the staff at the reception, where you scratch off and enter a c ode that you enter in your device. This would be okay, but it only last 30 minutes before you need to repeat the process. That being said, the Internet speed is very fast. The staff did a good job keeping the food and drink well stocked and the whole area well kept, but while they got the job done they didn't seem as though they really wanted to be there. Overall, this is definetly a nice place to spend some time before a flight, and if I was eligible to use the lounge again I would definetly take the time to do so.



IBERIA DALI BUSINESS CLASS LOUNGE REVIEW  - MADRID BARAJAS AIRPORT

Date :   18 January 2013

Review by : Roger Tilling (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This is much bigger than the Velazquez Lounge at Madrid. It is quieter as well. There are superb areas offering wine and spirits, as well basic sandwiches, salads, nuts, crisps, smoothies, coffees, teas, milkshakes and juices. Plenty of newspapers and magazines (but it doesn't cater for English-speaking passengers in that category). There are internet terminals, but they didn't seem to allow me to 'send' a message from them. Overall, extremely impressive - if you had several hours between flights, you would be comfortable here. There are just enough distractions and curiosities to pass the time in comfort!



IBERIA VELAZQUEZ BUSINESS CLASS LOUNGE REVIEW  - MADRID BARAJAS AIRPORT

Date :   18 January 2013

Review by : Roger Tilling (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounge is easy to find, despite the enormity of Madrid T4S. Once inside, it is airy and spacious. There are shower facilities. The catering is very extensive - pasta, salads, meats, sandwiches, pre- packed salad meals, olives, nuts and crisps. It caters for short and long haul alike whatever the time between flights. There is a comprehensive range of wines, spirits and soft drinks, and very good coffee. There is also a separate restaurant for travellers on a night flight so that they can eat before their flight. The acoustics tend to echo a little, but very good.



IBERIA SALA VIP BUSINESS CLASS LOUNGE REVIEW  - TERMINAL 4 SOUTH, MADRID AIRPORT

Date :   16 November 2012

Review by : R Baldwin (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Flew LHR-MAD-BOG: Saturday night connection through Madrid on 3 November. Lounge completely rammed, no seats apart from a bar stool in the TV room. Food not surprisingly expired, so a selection of boring dry savoury snacks. I forgot my BlackBerry charger and there were no charging stations. No wi-if amazes me every time I pass through Madrid, it's 2012! Not a patch on Heathrow T5.



IBERIA SALA VIP (BUSINESS CLASS) LOUNGE REVIEW  - TERMINAL 4 SOUTH, MADRID AIRPORT

Date :   6 August 2012

Review by : J Phipps (UAE)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

To be clear, there is a massive difference between the T4 and T4 South lounge so don't get them confused. T4 lounge is pleasant but the food and wine choice is poor. The decor is good and the toilets are trendy. Amazingly no wifi (what century are we in?). Computers seem to be powered by transistors. T4 South lounge, great views, friendly staff, a wonderful red wine selection, good food offering but again no wifi! Seating and general design good. For a business class lounge I would rate it 7/10.



IBERIA SALA DALI BUSINESS CLASS LOUNGE REVIEW  - MADRID AIRPORT

Date :   6 August 2012

Review by : M Bertoni (Italy)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Lots of space, many coffee points, plenty of snacks, relax lounges & showers are really good quality and super clean.



IBERIA SALA VIP (BUSINESS CLASS) LOUNGE REVIEW  - MADRID AIRPORT

Date :   23 January 2012

Review by : R Raines (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Iberia lounges at MAD they have a sleeping room, food and wines are respectable and Spanish, the facility feels fresh and modern with some sense of design. They do however fail on one point which is that they are incredibly difficult to find, the signage at MAD is terrible, very confusing. Iberia staff seem to loathe English - the man who admitted me to the lounge looked pained by the act of speaking in English. This theme continued onboard in the business class cabin to LAX, and no one but the purser will speak any language but Spanish - on a nonstop serving Los Angeles.



IBERIA SALA VIP (BUSINESS CLASS) LOUNGE REVIEW  - TERMINAL 4 SOUTH, MADRID AIRPORT

Date :   23 January 2012

Review by : J Bacallado (Spain)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Iberia offers a good quality lounge. Food service during breakfast, lunch, and restaurant for night flights. The rest of the day light snacks, sandwiches and soft drinks/spirits. They offer a desk to try and learn about their wines of the month. The only problem, no wifi, only cable connection. Toilets, showers in good condition. Also a rest area if you need some sleep.



IBERIA "SALA VIP" BUSINESS CLASS LOUNGE REVIEW  - MADRID BARAJAS AIRPORT (T4)

Review by : G Lock (UK)

Date :   2 May 2011

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Before our outbound flight we used the lounge in T4S. This was a pleasant place, with several defined areas. Very light and bright with views across the airport. It was a busy time of day with many long- haul flights departing, but there was plenty of room. A good selection of hot and cold food as well as drinks. The only thing I noticed lacking were the toilets - too few and not to the same standard as other OneWorld carriers. On our return, we used the lounge in T4. This seemed smaller but was still comfortable with a couple of unusual water features and views of the airport, especially the impressive terminal roof structure. The food and beverage selection was noticeably more limited than in the T4S lounge. We made use of the shower facilities which were very good apart from the fact that the hot water lasted for 1 minute. When I queried this, the attendant informed me that the boiler was unable to cope when all 6 showers were working at the same time. A slight design flaw.



IBERIA BUSINESS CLASS LOUNGE "SALA VIP" REVIEW  - MADRID BARAJAS AIRPORT T4S

Review by : R Marsh

Date :   15 July 2010

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Very large lounge which spans a portion of the length of T4S with great views onto the runway. Great selection of spirits, wines and beverages generally. Hot and cold food (including smoked salmon), cereals, fresh fruits and various nibbles. Not too busy, comfy seats and internet facilities.



IBERIA BUSINESS CLASS LOUNGE "SALA VIP" REVIEW  - MADRID BARAJAS AIRPORT T4S

Review by : Rolando Hernández

Date :   15 June 2010

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

The lounge, although it has been recently renovated, seems to be very small on peak periods. The staff is almost invisible. The available food depends on the time of the day, but sometimes everything is empty and nobody cares. The bathrooms are very small, and if you decide to go to the WC, you should keep dancing all the time, since the light detector will turn off the lights if there is no movement.



IBERIA BUSINESS CLASS LOUNGE "SALA VIP" REVIEW  - MADRID BARAJAS AIRPORT T4

Review by : Fabrizio Ferraro

Date :   15 June 2010

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

I used this lounge as travelling on a BA flight. First of all It takes about half hours to arrive to the lounge as T4 Barajas is not a user friendly airport. The lounge is very spacious, nice design, fantastic view on apron and mountains, the selection of food would have been decent if the trays had any food on it, the wine bar would have been nice if more wine bottles were available to the public (we had to ask the staff to open a few as there were none left open). The computer area is just ok nothing much, the relaxation room is perfecft for passenger who like that. There is a restaurant for intercontinental passenger but this is closed until late at night. Toilets and showers good. The reception staff was welcoming and helpful, the rest of staff seemed to be very lazy.



IBERIA BUSINESS CLASS LOUNGE "SALA VIP" REVIEW  - BRUSSELS AIRPORT

Review by : Jan Willem Pronk

Date :   21 September 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Very quiet, comfortable seating but a bit dark. Plenty of reading material, OK drinks selection but no real food, cookies and nuts. Secluded and not unpleasant though. No free internet access.



IBERIA SALA VIP BUSINESS CLASS LOUNGE REVIEW  - LAS PALMAS AIRPORT

Review by : James Slocombe

Date :   5 May 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

VIP Sala lounge again disappoints. The general condition of the lounge is still average, with a large seating area and a view (albeit obscured) across the runway. Some of the furniture is worn, especially the chairs in the popular locations (near the windows). The TV, despite being a large LCD, is never really utilised - being tucked away in a corner on channel TVEspana without sound. When I asked to hear the TV (the normal lounge lady wasn't on duty today), the new lounge staff didn't speak English so I had to convert to Spanish. My Spanish is pretty good, but I do expect the airport staff - especially lounge staff - to understand English and respond to me in that language if that is the language of my choice. It didn't set us on the right footing. I was told that sound would disturb others, so she couldn't change the volume. So what is the point of the TV then?, I asked. I got shrugged shoulders. I expressed my displeasure and walked off for a coffee. The coffee was cold. So I went back to the lounge staff. She solved the situation by taking my coffee to the kitchen and (I assume) putting it in the microwave. The cup was too hot to hold! Despite the coffee, the bar/alcoholic drinks selection is superb. Even the soft drinks shine bright - Coke without caffeine, Coke zero, Fanta, milkshakes, fruit juices etc. all being stocked among the usual collection. By far the best collection of cold drinks in one lounge I've seen. However, the food is dire. In fact, it could be described as peanuts. Not even an apple or a rotting banana. Nothing except peanuts and a tea-biscuit. Compare this to the Sala lounge at TFN, a smaller more regional airport serving mostly national Spanish routes, and Tenerife North wins hands down. They even have small sandwiches and a selection of cakes at TFN - but in LPA no!



IBERIA SALA VIP BUSINESS CLASS LOUNGE REVIEW  - MADRID BARAJAS AIRPORT

Review by : Natalie Edwards

Date :   5 May 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

A lovely lounge, very spacious. Good range of food and drinks available. Wonderful views across to the mountains. Staff friendly and helpful.



IBERIA SALA VIP BUSINESS CLASS LOUNGE REVIEW  - MADRID BARAJAS AIRPORT Terminal 4

Review by : N Barnsley

Date :   30 December 2008

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Clean, spacious, light, airy and very comfortable lounge, with fantastic views across the apron and on to the snow peaked sierra. Awful catering : at 10.30am, a few "bollos" - sticky buns, some under ripe apples and some packet canape bases but nothing on them! Where were all the delicious things that the Spanish usually do so well for breakfast/mid morning snacks; not to mention something more substantial for passengers having transferred to Barajas through several time zones with body clocks after something resembling lunch or dinner? Staff offhand and indifferent.




 

PAGE

1 2
Follow us on Facebook












top

back to top



| Home | Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking | Advertise | Surveys | Site Map | Contact Us | Links |

© 1999-2013  Copyright Skytrax