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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world |
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Iberia Sala VIP Business Class Lounge customer reviews
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IBERIA DALI BUSINESS CLASS LOUNGE REVIEW - MADRID BARAJAS AIRPORT |
Date : 18 January 2013 |
Review by : Roger Tilling (UK) |
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This is much bigger than the Velazquez Lounge at Madrid. It is quieter as well. There are superb areas
offering wine and spirits, as well basic sandwiches, salads, nuts, crisps, smoothies, coffees, teas,
milkshakes and juices. Plenty of newspapers and magazines (but it doesn't cater for English-speaking
passengers in that category). There are internet terminals, but they didn't seem to allow me to 'send'
a message from them. Overall, extremely impressive - if you had several hours between flights, you
would be comfortable here. There are just enough distractions and curiosities to pass the time in
comfort!
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IBERIA VELAZQUEZ BUSINESS CLASS LOUNGE REVIEW - MADRID BARAJAS AIRPORT |
Date : 18 January 2013 |
Review by : Roger Tilling (UK) |
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The lounge is easy to find, despite the enormity of Madrid T4S. Once inside, it is airy and spacious.
There are shower facilities. The catering is very extensive - pasta, salads, meats, sandwiches, pre-
packed salad meals, olives, nuts and crisps. It caters for short and long haul alike whatever the time
between flights. There is a comprehensive range of wines, spirits and soft drinks, and very good
coffee. There is also a separate restaurant for travellers on a night flight so that they can eat
before their flight. The acoustics tend to echo a little, but very good.
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IBERIA SALA VIP BUSINESS CLASS LOUNGE REVIEW - TERMINAL 4 SOUTH, MADRID AIRPORT |
Date : 16 November 2012 |
Review by : R Baldwin (UK) |
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Flew LHR-MAD-BOG: Saturday night connection through Madrid on 3 November. Lounge completely rammed, no
seats apart from a bar stool in the TV room. Food not surprisingly expired, so a selection of boring
dry savoury snacks. I forgot my BlackBerry charger and there were no charging stations. No wi-if amazes
me every time I pass through Madrid, it's 2012! Not a patch on Heathrow T5.
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IBERIA SALA VIP (BUSINESS CLASS) LOUNGE REVIEW - TERMINAL 4 SOUTH, MADRID AIRPORT |
Date : 6 August 2012 |
Review by : J Phipps (UAE) |
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To be clear, there is a massive difference between the T4 and T4 South lounge so don't get them
confused. T4 lounge is pleasant but the food and wine choice is poor. The decor is good and the toilets
are trendy. Amazingly no wifi (what century are we in?). Computers seem to be powered by transistors. T4
South lounge, great views, friendly staff, a wonderful red wine selection, good food offering but again
no wifi! Seating and general design good. For a business class lounge I would rate it 7/10.
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IBERIA SALA DALI BUSINESS CLASS LOUNGE REVIEW - MADRID AIRPORT |
Date : 6 August 2012 |
Review by : M Bertoni (Italy) |
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Lots of space, many coffee points, plenty of snacks, relax lounges & showers are really good quality and
super clean.
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IBERIA SALA VIP (BUSINESS CLASS) LOUNGE REVIEW - MADRID AIRPORT |
Date : 23 January 2012 |
Review by : R Raines (USA) |
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Iberia lounges at MAD they have a sleeping room, food and wines are respectable and Spanish, the
facility feels fresh and modern with some sense of design. They do however fail on one point which is
that they are incredibly difficult to find, the signage at MAD is terrible, very confusing. Iberia staff
seem to loathe English - the man who admitted me to the lounge looked pained by the act of speaking in
English. This theme continued onboard in the business class cabin to LAX, and no one but the purser will
speak any language but Spanish - on a nonstop serving Los Angeles.
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IBERIA SALA VIP (BUSINESS CLASS) LOUNGE REVIEW - TERMINAL 4 SOUTH, MADRID AIRPORT |
Date : 23 January 2012 |
Review by : J Bacallado (Spain) |
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Iberia offers a good quality lounge. Food service during breakfast, lunch, and restaurant for night
flights. The rest of the day light snacks, sandwiches and soft drinks/spirits. They offer a desk to try
and learn about their wines of the month. The only problem, no wifi, only cable connection. Toilets,
showers in good condition. Also a rest area if you need some sleep.
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IBERIA "SALA VIP" BUSINESS CLASS LOUNGE REVIEW - MADRID BARAJAS AIRPORT (T4) |
Review by : G Lock (UK) |
Date : 2 May 2011 |

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Before our outbound flight we used the lounge in T4S. This was a pleasant place, with several defined
areas. Very light and bright with views across the airport. It was a busy time of day with many long-
haul flights departing, but there was plenty of room. A good selection of hot and cold food as well
as drinks. The only thing I noticed lacking were the toilets - too few and not to the same standard
as other OneWorld carriers. On our return, we used the lounge in T4. This seemed smaller but was
still comfortable with a couple of unusual water features and views of the airport, especially the
impressive terminal roof structure. The food and beverage selection was noticeably more limited than
in the T4S lounge. We made use of the shower facilities which were very good apart from the fact that
the hot water lasted for 1 minute. When I queried this, the attendant informed me that the boiler was
unable to cope when all 6 showers were working at the same time. A slight design flaw.
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IBERIA BUSINESS CLASS LOUNGE "SALA VIP" REVIEW - MADRID BARAJAS AIRPORT T4S |
Review by : R Marsh |
Date : 15 July 2010 |

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Very large lounge which spans a portion of the length of T4S with great views
onto the runway. Great selection of spirits, wines and beverages generally. Hot
and cold food (including smoked salmon), cereals, fresh fruits and various
nibbles. Not too busy, comfy seats and internet facilities.
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IBERIA BUSINESS CLASS LOUNGE "SALA
VIP" REVIEW - MADRID BARAJAS AIRPORT T4S |
Review
by : Rolando Hernández |
Date : 15 June 2010 |

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The lounge, although it has been recently renovated, seems to be very small on
peak periods. The staff is almost invisible. The available food depends on the
time of the day, but sometimes everything is empty and nobody cares. The
bathrooms are very small, and if you decide to go to the WC, you should keep
dancing all the time, since the light detector will turn off the lights if there
is no movement.
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IBERIA BUSINESS CLASS LOUNGE "SALA
VIP" REVIEW - MADRID BARAJAS AIRPORT T4 |
Review
by : Fabrizio Ferraro |
Date : 15 June 2010 |

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I used this lounge as travelling on a BA flight. First of all It takes about
half hours to arrive to the lounge as T4 Barajas is not a user friendly airport.
The lounge is very spacious, nice design, fantastic view on apron and mountains,
the selection of food would have been decent if the trays had any food on it,
the wine bar would have been nice if more wine bottles were available to the
public (we had to ask the staff to open a few as there were none left open). The
computer area is just ok nothing much, the relaxation room is perfecft for
passenger who like that. There is a restaurant for intercontinental passenger
but this is closed until late at night. Toilets and showers good. The reception
staff was welcoming and helpful, the rest of staff seemed to be very lazy.
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IBERIA BUSINESS CLASS LOUNGE "SALA
VIP" REVIEW - BRUSSELS AIRPORT |
Review
by : Jan Willem Pronk |
Date : 21 September
2009 |

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Very quiet, comfortable seating but a bit dark. Plenty of reading material, OK
drinks selection but no real food, cookies and nuts. Secluded and not unpleasant
though. No free internet access.
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IBERIA SALA VIP BUSINESS CLASS
LOUNGE REVIEW - LAS PALMAS AIRPORT |
Review by
: James Slocombe |
Date : 5 May 2009 |
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VIP Sala lounge again disappoints. The general condition of the lounge is still
average, with a large seating area and a view (albeit obscured) across the
runway. Some of the furniture is worn, especially the chairs in the popular
locations (near the windows). The TV, despite being a large LCD, is never really
utilised - being tucked away in a corner on channel TVEspana without sound. When
I asked to hear the TV (the normal lounge lady wasn't on duty today), the new
lounge staff didn't speak English so I had to convert to Spanish. My Spanish is
pretty good, but I do expect the airport staff - especially lounge staff - to
understand English and respond to me in that language if that is the language of
my choice. It didn't set us on the right footing. I was told that sound would
disturb others, so she couldn't change the volume. So what is the point of the
TV then?, I asked. I got shrugged shoulders. I expressed my displeasure and
walked off for a coffee. The coffee was cold. So I went back to the lounge
staff. She solved the situation by taking my coffee to the kitchen and (I
assume) putting it in the microwave. The cup was too hot to hold! Despite the
coffee, the bar/alcoholic drinks selection is superb. Even the soft drinks shine
bright - Coke without caffeine, Coke zero, Fanta, milkshakes, fruit juices etc.
all being stocked among the usual collection. By far the best collection of cold
drinks in one lounge I've seen. However, the food is dire. In fact, it could be
described as peanuts. Not even an apple or a rotting banana. Nothing except
peanuts and a tea-biscuit. Compare this to the Sala lounge at TFN, a smaller
more regional airport serving mostly national Spanish routes, and Tenerife North
wins hands down. They even have small sandwiches and a selection of cakes at TFN
- but in LPA no!
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IBERIA SALA VIP BUSINESS CLASS
LOUNGE REVIEW - MADRID BARAJAS AIRPORT |
Review by
: Natalie Edwards |
Date : 5 May 2009 |
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A lovely lounge, very spacious. Good range of food and drinks available.
Wonderful views across to the mountains. Staff friendly and helpful.
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IBERIA SALA VIP BUSINESS CLASS
LOUNGE REVIEW - MADRID BARAJAS AIRPORT Terminal 4 |
Review by
: N Barnsley |
Date : 30 December
2008 |
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Clean, spacious, light, airy and very comfortable lounge, with fantastic views
across the apron and on to the snow peaked sierra. Awful catering : at 10.30am,
a few "bollos" - sticky buns, some under ripe apples and some packet canape
bases but nothing on them! Where were all the delicious things that the Spanish
usually do so well for breakfast/mid morning snacks; not to mention something
more substantial for passengers having transferred to Barajas through several
time zones with body clocks after something resembling lunch or dinner? Staff
offhand and indifferent.
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