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Holideck Heathrow Airport First Class and Business Class Lounge customer reviews

     
   
 

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Customer Lounge Review scoring : Holideck Heathrow Airport
1.0 Star Rating: Very Poor
1 review

 



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HOLIDECK CUSTOMER LOUNGE REVIEW  - LONDON HEATHROW AIRPORT

Date :   20 August 2008

Review by : Carl Henn

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This lounge is a rip-off in my opinion. They advertise it as if you can spend your whole time there between flights but in fact it is 20 ($40 US) for 3 hours and you can only enter 3 hours before your flight. This actually means you can use it for 2.5 hours at most because of course you have to leave the lounge in time to board the plane. The staff is snooty and unhelpful. I do not encourage anyone to patronize this lounge unless they are prepared to pay the equivalent of 10 per hour to sit in the lounge. This works out to be more than the cost of a hotel room per hour! At least in a hotel you get a bed. They should clearly state in their advert that the lounge is for 3 hours and only for the 3 hours before your flight so that no one is led to believe otherwise. Save your money and avoid this lounge.






 

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