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Hainan Airlines First Class and Business Class Lounge customer reviews

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Customer Lounge Review scoring : Hainan Airlines
8.3 out of 10  8.3 out of 10
2 reviews

 



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HAINAN AIRLINES FIRST CLASS LOUNGE CUSTOMER REVIEW  - T1 BEIJING CAPITAL INT'L AIRPORT

Date :   14 February 2011

Review by :Joel Chusid (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

New spacious lounge with comfortable chairs and sofas. A special area with massage chairs and TVs. Pod chairs. A business area with PCs. Plenty of outlets and flat screen TVs everywhere. Snacks hot (soup, dim sum) and cold (salads, sandwiches) and a variety of beverages are available with a central self-service counter, international magazines and newspapers. Showers and clean restrooms. Toilets are high tech! WiFi works well. Flights are announced. Separate security checkpoint for first and business class and elite members provides entrance to the lounge which has direct access to gates. English proficiency of some staff was limited.



HAINAN AIRLINES FIRST CLASS LOUNGE CUSTOMER REVIEW  - T1 BEIJING CAPITAL INT'L AIRPORT

Review by : M Boeschter

Date :   10 April 2010

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

A quite small lounge, and in need of upgrading. Staff very pleasant and friendly, reasonable choice of hot food at meal times. Quite crowded when I visited, and no internet access working properly.






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