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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Garuda Indonesia Business Class Lounge customer reviews



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GARUDA INDONESIA 9KOREAN AIR) BUSINESS CLASS LOUNGE REVIEW  - INCHEON INTERNATIONAL AIRPORT

Date :   29 May 2014

Review by : Charles Sirapandji (Indonesia)

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Recommended

Lounge is spacious, and lots comfortable chairs. Internet speed is good, but the choice of foods are limited. Although, for some passengers, food may not be the things to look for, but I like to try local foods, and due to time constraints in certain country, lounges may be the last place to try and have some local dish.



GARUDA INDONESIA BUSINESS CLASS LOUNGE REVIEW  - JAKARTA AIRPORT

Date :   29 May 2014

Review by : Charles Sirapandji (Indonesia)

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Recommended

Lounges set up was nice, lots of lights. Because of this lighting, which is good, but it has disadvantages - generates heat, and room temperatures becomes warmer. Staff are very friendly and helpful, although they need further training. Supervisors and Lounge manager should be try harder to make this lounge to be among the best.



GARUDA INDONESIA BUSINESS CLASS LOUNGE REVIEW  - DENPASAR AIRPORT

Date :   3 March 2014

Review by : B Owen (Australia)

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Recommended

This is still a temporary lounge which is simply partitioned off from the rest of the terminal. Didn't have and food or drink. Lounges comfortable but only just enough available. As it is really just a part of the main concourse it suffers from the continuous announcements. Not really relaxing but better than the main terminal I guess. Will be interested to see what GA comes up with once the terminal works are complete.



GARUDA INDONESIA EXECUTIVE CLASS LOUNGE REVIEW  - DENPASAR AIRPORT

Date :   10 January 2014

Review by : S Marinus (New Zealand)

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Recommended

Much better than the old lounge in the old airport, but very different what they tell you on the web site. Only beer and vodka available. Food extremely limited. No service. No lounge toilets and have to use public toilets outside. Nice comfortable chairs.



GARUDA INDONESIA BUSINESS CLASS LOUNGE REVIEW  - DENPASAR AIRPORT

Date :   5 April 2013

Review by : P Cook (Australia)

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Recommended

Garuda Business Flyer so went into the separate part for Business Class, not much in way of food or beverages, sitting where everybody who walks past to departure lounges looks in. Better off paying and going to the Premier Lounge.



GARUDA INDONESIA BUSINESS CLASS LOUNGE REVIEW  - DENPASAR AIRPORT

Date :   18 February 2013

Review by : Annalisa Greene (Australia)

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Recommended

Lounge was very small with comfy chairs that were now quite dirty and stained. Food selection poor. Magazines and papers were available at the door and there was a tv. Lounge staff announced departing flights. The 1 female toilet was very dated and had a dodgy lock.



GARUDA INDONESIA BUSINESS CLASS LOUNGE REVIEW  - JAKARTA AIRPORT

Date :   1 September 2012

Review by : Annalisa Greene (Australia)

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Recommended

The lounge was large with a variety of comfy chairs. There was a quiet room that had a 3 seater couch and other small chairs and tables. There were 3 computers and lots of powerpoint/recharge points for laptops and tablets. The food selection was good although I felt there was more on the Asian side and as I am a bit finicky I was not so fussed. Lots of drinks and hubby was even given a refrigerated glass for his beer. The facilities were very clean and tidy as was the bathroom, shower. There was a shower but there did not appear to be any towels and when I commented on the shower to the bathroom attendent but there was no mention of clean towels forthcoming. The staff were fabulously friendly. Our flight was delayed 3 hours and the staff passed around blankets and as it was late they turned down the piped music and dimmed the lights.



GARUDA INDONESIA BUSINESS CLASS LOUNGE REVIEW  - DENPASAR BALI AIRPORT

Date :   30 January 2012

Review by : J Freeman (Australia)

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Recommended

Lounge isn't really Business Class quality and it doesn't give much privacy. At the time I entered the Lounge there were many children running around. Food selection not very good, just cheese sandwiches.



GARUDA INDONESIA EXECUTIVE LOUNGE CUSTOMER REVIEW  - JAKARTA AIRPORT

Review by : S Lubis (Indonesia)

Date :   24 May 2011

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This is one of the best Lounge at Jakarta airport, nicely designed with comfy furniture with views over the apron. Free wifi and workstations are available. As my flight to Bangkok is in the morning, they served breakfast with egg stations with live cooking, plenty of toast, juices, coffee/tea and plenty of reading materials.



GARUDA INDONESIA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - DENPASAR BALI AIRPORT

Review by : S Avant

Date :   7 September 2010

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In fact its not a lounge for Business Class ticket holders, its a lounge for anyone with $12.00 to spend on entrance. The lounge was old, worn out and full of people who had paid the $12.00 for the privilege of a good TV, free booze and snacks. Can't blame them but there was no place to sit so we stood outside.



GARUDA INDONESIA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - DENPASAR BALI AIRPORT

Review by : S White

Date :   9 December 2009

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As soon you clear customs when departing you will be approached by Garuda employees offering you access to the Garuda Lounge for $100.000 rph, Take my advice and jump on it. We all paid the $100.000 rph and headed in. Bintang on tap, spirits, food, tea, coffee and free internet access on their computers. Staff ask you what flight you are on and will let you know when its last drinks and time to board. Worth every cent.



GARUDA INDONESIA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - JAKARTA AIRPORT

Review by : Reykard Van der Yong

Date :   5 June 2009

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Lounge is located in right in the front of entry way from check in rows, so it is easy to find. The selection of food is quite vary, mainly Indonesian fare but there are some western style selection as well. Beverages selection quite plenty with beer available as well for free of charge. The lounge can be quite crowded in the morning and late afternoon. Bathroom were clean with staff kept going around and cleaning them. Staff were very helpful but they need to improve their English to serve their non Indonesian customers. Overall the lounge is very good compare to European standards.



GARUDA INDONESIA BUSINESS CLASS LOUNGE CUSTOMER REVIEW  - JAKARTA AIRPORT

Review by : Patrick DuPlessis

Date :   20 August 2008

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Visited the lounge 3 times in July. Not a bad facility - not the best, but serves its purpose. Gets really crowded in the peak morning departure times, but quiet at other periods. Staff quite friendly but not much chat with customers. A fair choice of hot and cold food, but needs to be improved to match airlines such as Malaysia, Cathay, Singapore etc. Small smoking room area, nice bar area at one end and 2 internet terminals = wifi not working when I visited the lounge. Washrooms very basic, and the 1 shower room was so unpresentable that I preferred not to use it! Not bad for Garuda, but they could so much better!



GARUDA INDONESIA BUSINESS CLASS LOUNGE REVIEW - JAKARTA AIRPORT (Soekarno-Hatta)

User:  W Nainggolan

Date of use:   3 November 2007

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Garuda Indonesia executive lounge is the biggest lounge facility at Soekarno-Hatta Airport. Located in Terminal E-F, the lounge occupies an area of 1.419m2, comprising a 757sq m domestic executive lounge with a seating capacity of 148 seats and a 662sq m international executive lounge of 114 seats.

The new lounge offers an array of facilities - fully-equipped business center with meeting rooms and IT support, a quiet room, a refreshment area with shower, nursery, a luggage area and praying room. As opposed to existing lounges that cater to credit card holders, the new lounge is reserved exclusively for the comfort of Garuda Indonesia's Business Class passengers and Garuda Frequent Flyer (GFF) Gold and Platinum card members, or Executive Card Plus members.





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