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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

BUSINESS CLASS LOUNGE - ABU DHABI AIRPORT

User: Hicham Aouad

Date of use:   15 January 2008

Wifi was not working. Toilets very dirty. The lounge is much too small to accomodate all premium passengers.

FIRST / BUSINESS CLASS LOUNGE - ABU DHABI AIRPORT

User: Gary Belan

Date of use:   19 October 2007

The lounge is obviously too small for the volume of passengers. I don't think passengers paying a premium to fly first or business should have to sit on stools because that is all that is available. Like another reviewer I also found it impossible to connect to the internet with my laptop. Consequently I used a PC station in the lounge. As soon as I was finished and escaped from the lounge as I found the cigarette smoke filled room intolerable.

On my second visit, we were asked to use the overflow lounge as the main lounge was full. I found it much more pleasant, at least it was not as smoky as the other space. I had been warned about Etihad's lounge and was not expecting much.

FIRST / BUSINESS CLASS LOUNGE - ABU DHABI AIRPORT

User: CHRIS PARSONS

Date of use:   22 April 2007

Lounge difficult to find at first. Located right next to Immigration. Receptionist friendly and lounge quite spacious. Selection of hot and cold snacks available and drinks served to your table by a waiter.

Wifi available but I could not connect with my laptop. Not sure whether it was my laptop or the system. Lounge also has a small gym and sauna. Overall a very relaxing experience.