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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world |
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Emirates First Class and Business Class Lounge customer reviews
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EMIRATES BUSINESS CLASS LOUNGE REVIEW - DUBAI AIRPORT T3 |
Date : 26 January 2011 |
Review by Kevin Tunnicliffe (UK) |
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Lounge Comfort |
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Lounge Cleanliness |
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Bar & Beverages |
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Catering |
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Washroom/Showers |
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Internet / Wifi |
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Staff Service |
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For a change the lounge was practically empty when we arrived. After a fifteen hour flight we
went straight to the showers. No queues this time - unfortunately the showers are not up to
much. Only a small trickle of water and the temperature varied throughout the shower from cold
to scalding. Lights went out as well for a short time which didn't help matters. Beverage
options excellent and staff keen to please. The western style breakfast offerings looked
unappetising and comprised a water looking scrambled egg, pale undercooked looking chicken
sausages and baked beans. Toast was available but looked as if it had been there for a long
time. The cold table was better By the time it came to leave the lounge was bursting at the
seams and very few seats were available. Queues for the toilets for both sexes underling how
poorly designed this lounge really is.
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EMIRATES BUSINESS CLASS LOUNGE REVIEW - BIRMINGHAM AIRPORT |
Date : 26 January 2011 |
Review by Kevin Tunnicliffe (UK) |
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This is a great lounge. Opened last year and making a massive improvement in facilities for
premium travellers. Efficient and pleasant staff, good food and excellent beverage options.
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EMIRATES BUSINESS CLASS LOUNGE REVIEW - DUBAI AIRPORT T3 |
Date : 2 January 2011 |
Review by N Chowdhury (UK) |
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This is not a business class lounge as I know them - more an over sized waiting room with free
food and drink. Very noisy even at 2am with continuous announcements and a large volume of
noise coming up from the main concourse below. Had to search for someone to give us blankets,
and later for someone to give us toothpaste and toothbrushes. All available, but only if you
ask. Many people were sleeping covered with overcoats due to the cold. Breakfast very
disappointing. Scrambled eggs made with powder, sausages like cardboard, but rolls and
pastries very good. Shortage of large mugs and cold milk kept in a bottle behind the counter.
Not acceptable standard for Emirates home airport.
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EMIRATES BUSINESS CLASS LOUNGE REVIEW - DUBAI AIRPORT T3 |
Date : 20 December 2010 |
Review by James Williams (Australia) |
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Lounge Comfort |
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Internet / Wifi |
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Possibly the worst lounge I have ever encountered. I have used it 10+ times. It is so over
crowded I had to leave the lounge and wait in the main terminal. Emirates needs to limit the
number of people coming into this lounge as it clearly isn't functioning properly as a
business class lounge. The exclusivity has gone, food is poor, you have to wait to use the
toilets, and don't even think about having a shower unless you're on a long stopover there.
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EMIRATES BUSINESS CLASS LOUNGE REVIEW - MELBOURNE AIRPORT |
Date : 20 December 2010 |
Review by James Williams (Australia) |
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Lounge Comfort |
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Internet / Wifi |
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Hav used the lounge numerous times. Very spacious, quiet, comfortable, good choice of
food/drink. Plenty of internet booths to use. Excellent.
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EMIRATES FIRST CLASS LOUNGE CUSTOMER REVIEW - DUBAI AIRPORT T3 |
Date : 5 December 2010 |
Review by : A Nielsen |
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Disappointing experience. In spite of reasonably good food and a spacious layout, the Emirates
T3 lounge disappoints - at arrival at 4AM in the morning, seating was widely available, but
around 6AM passengers clearly surpassed the lounge's capacity. WiFi became slow and signal
dropped repeatedly, access to basic food required waiting in line longer than acceptable,
toilets and showers were constantly full. I support other reviews about the inadequate layout
of bathrooms and showers - the lounge is simply not good enough for a 4-star airline when
showers and bathrooms do not have cold water, water pressure is pesky, and you have to wait in
line for a free bathroom.
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EMIRATES FIRST CLASS LOUNGE CUSTOMER REVIEW - DUBAI AIRPORT T3 |
Date : 18 October 2010 |
Review by : K Franklin |
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I was very impressed with the service and food - well run, clean and enjoyable visit. A shame
they do not use the same food and quality on the planes.
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EMIRATES BUSINESS CLASS LOUNGE CUSTOMER REVIEW - DUBAI AIRPORT T3 |
Review by : Katherine McWhirter |
Date : 14 August 2010 |
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Who in their right minds would not put toilets in with the shower facilities. You go to have
a shower - then you walk in thinking you would go to the toilet first. You are then told
toilet facilities are down the hall somewhere - outside the shower facilities. This must have
been designed by a lunatic. The food is nothing near as good as the old business class lounge.
Usually it is cold and dry - in the numerous times I have used this lounge the food has been
really dreadful. Very disappointing.
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EMIRATES FIRST CLASS LOUNGE CUSTOMER REVIEW - DUBAI AIRPORT |
Review by : K Franklin |
Date : 15 July 2010 |
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Lounge Comfort |
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I have used this lounge about 7 times this year. As a smoker I thank Emirates for providing a
smoking area. The staff were excellent - I have yet to try the A la Carte dinning as I only
spend about one hour in the lounge. I would like to have trolleys for passengers when leaving
the lounge, as sometimes its a long way to the gates, and secondly a larger selection of
drinks.
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EMIRATES BUSINESS CLASS LOUNGE CUSTOMER REVIEW - LONDON GATWICK AIRPORT |
Review by : N Sutherland |
Date : 23 June 2010 |
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LGW is by far the better of Emirates London airport Lounges and the food was better than their
DXB Lounges (which is not hard), or any of their SE Asia Lounges. Excellent food and drinks
choices, several TV's, plenty Internet access, a very spacious and comfortable lounge with
professional and courteous staff. Excellent all round.
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EMIRATES FIRST / BUSINESS CLASS LOUNGE CUSTOMER REVIEW - MUMBAI AIRPORT TERMINAL 3 |
Review by : Candice Shah |
Date : 15 June 2010 |
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Very nice new lounge for Emirates at the Mumbai airport. I think it is the first dedicated
lounge EK has set up in India. In the past, Emirates biz/first passengers used the Clipper
lounge at Mumbai airport shared by many other airlines, so this is a welcome change. Used the
lounge around 8 am while waiting for my 9:55 am flight to Dubai. Not to crowded, took a seat,
some reading material and got a cappuccino. Separate dining and seating areas. There were
Indian and international breakfast items available in the buffet but somehow it seemed to
early to eat and had a nice business breakfast to look fwd to on the flight so skipped eating
here. Decent bathrooms with 2 showers, also a nice touch. Toiletries and towels available.
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EMIRATES BUSINESS CLASS LOUNGE CUSTOMER REVIEW - BIRMINGHAM AIRPORT |
Review by : Kevin Tunnicliffe |
Date : 12 June 2010 |
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Emirates have produced a lounge of exceptional comfort and service. The new lounge offers
comfortable seating, good business services and excellent food and drinks - the style follows
Emirates other lounges.
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