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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

BUSINESS CLASS LOUNGE - BANGKOK SUVARNABHUMI AIRPORT

User:  Suhail Kazim

Date of use:   19 October 2007

Emirates has its own lounge in the new BKK airport. Its located on the upper level of concourse D and not too far from its boarding gate- something which is helpful in the expanse of the new airport. The lounge is very good actually and has comfortable seating areas. The food selection is excellent with a variety of hot and cold quality items. Free internet and shower facilities are very helpful. The staff are excellent too and they even escorted us to the massage shop on the upper level. The only word of advice I have is that they usually announce the boarding a bit late as is the norm for premium class passengers to board the aircraft after all have boarded. however, this can be a serious issue in BKK as the security are unpredictable characters and can delay you considerably over silly issues.

BUSINESS CLASS LOUNGE - KUALA LUMPUR AIRPORT

User:  Alan Bligh

Date of use:   19 October 2007

The new lounge was very spacious and very well appointed. Shower facilities, internet and a very good F&B selection.

Even though I was the only passenger that day for the flight to Jakarta, the full buffet spread was laid out.

FIRST / BUSINESS CLASS LOUNGE - LONDON HEATHROW AIRPORT

User:  Jason Lawley

Date of use:   19 October 2007

Excellent lounge! Well designed - passengers can really relax here. Same design as EK lounge in JFK. Great selection of hot & cold food and drinks.

One lounge is used by First/Business/Skywards Gold members.

Hopefully EK will soon update/replace their lounges at DXB, although suspect this will not happen until the new terminal is ready in 2008.

BUSINESS CLASS LOUNGE - DUBAI AIRPORT

User:  B ANDERSON

Date of use:   17 September 2007

Lounge was overcrowded and many people having to stand and couples having to sit apart. Very poor service and badly managed. Lack of comfortable seating or space.

BUSINESS CLASS LOUNGE - DUBAI AIRPORT

User:  S REAY

Date of use:   14 May 2007

What a nightmare - if you arrive in DXB at about midnight be prepared for no available seats. We flew thru on 2 occasions and same each time.

Very disappointing all round - as was DXB airport all together. Chaos at any time of day or night

FIRST CLASS LOUNGE - DUBAI AIRPORT

User:  M NEEDS

Date of use:   20 April 2007

An excellent Lounge with superb facilities - compared to the general manic feel of Dubai Airport this is an oasis. We were there for 2 hours over a lunchtime prior to Ek003 to London and found it devoid of people and excellent selection of food.

We were fortunate that flight left from Gate 21 adjacent to the Lounge. A great experience.

BUSINESS CLASS LOUNGE - AUCKLAND AIRPORT

User:  W MEYLER

Date of use:   26 April 2007

Great lounge. Good quality food and friendly staff. Not huge in size but very comfortable with all the usual needs complementary beverages with a good selection of wine and beer. Great shower facilities.

Overall a great experience and I will definitely return to Emirates when doing business in New Zealand.

BUSINESS CLASS LOUNGE - SINGAPORE CHANGI AIRPORT

User:  STEVE CROCKER

Date of use:   20 March 2007

The lounge is extremely comfortable, spacious and clean; far better than the old SATS lounge which Emirates used to use. If only they had something similar at Manchester.

BUSINESS CLASS LOUNGE - SINGAPORE CHANGI AIRPORT

User:  ERIC BATEMAN

Date of use:   6th April 2007

New Emirates lounge at Changi is little short of breathtaking. Excellent array of food and drink, waitress service and huge amounts of space. Whatever gripes I may have about the varying quality of Emirates' seats, they have certainly got it right this time.

BUSINESS CLASS LOUNGE - BRISBANE AIRPORT

User:  LINDA ELLIS

Date of use:   4 March 2007

Excellent facilities, plenty of refreshments, constantly monitored by chef and assistants. Staff very attentive, especially the Emirates girls on the desk. Nice relaxed peaceful environment.

BUSINESS CLASS LOUNGE - DUBAI

User:  ALAN BROWN

Date of use:   13 December 2006

Very, very overcrowded. In fact tried both lounges, and they were both packed - only standing room available.

Its taking a bit of a liberty calling either of these Business Class lounges!! I complained to the receptionists in both - they do not care and do nothing to assist you.

Not very enjoyable trying to eat a meal standing up - one might as well not bother. On this day (at a little after 00.30 hrs) it reminded me of being in a pub!

FIRST CLASS LOUNGE - DUBAI

User:  GREG WHITE

Date of use:   18 September 2006

A huge, expansive lounge! There is no shortage of space, and a number of serving areas for food and drink. Seating is very comfortable, either easy chairs, or dining chairs at tables. There are also a few 'space age' massage chairs.

The shower facilities are limited and disappointing. The few cubicles are in great demand, and not adequately cleaned. Emirates also advertises the bedrooms in the lounge - these cannot be booked in advance, and I have never been lucky enough to find one available when facing a very long layover.

Food and beverages are excellent, with choices of hot meals, fruit, snacks 24 hours a day. A superb lounge, which could benefit from a few 'finishing touches'. 

FIRST / BUSINESS CLASS LOUNGE - SYDNEY

User:  B SCHUMAN

Date of use:   1 September 2006

This lounge was newly opened at the time of our visit and was one of the finest such lounges we have seen anywhere in the world. We were greeted by a warm staff and one woman actually took the time to show us around the facilities.  The room was large and richly appointed. There was a fine selection of breakfast items and beverages including vintage champagne even at that hour in the morning. The restrooms were beautiful. You approached them through a set of sliding glass doors. Each had well equipped showers. Huge windows afforded a great view of the tarmac with 747s scattered about. This truly is one of the best international lounges in the world, in our opinion. They had a very nice lounge at the airport in Auckland, too.

FIRST / BUSINESS CLASS LOUNGE - LONDON GATWICK

User:  GREG WHITE

Date of use:   5 November 2006

Without doubt, one of the best airline lounges anywhere. On arrival, guests are personally guided around the lounge by the most courteous and helpful staff I have encountered.

There is plenty of space, with very comfortable seating. It is spotlessly clean, and attentive staff members clear used glasses and crockery regularly.

The large business centre is very well equipped. Catering is superb. Full marks to Emirates!