Delta Air Lines First and Business Class Sky Club Lounge customer reviews

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DELTA AIR LINES SKY CLUB BUSINESS CLASS LOUNGE REVIEW  - CONCOURSE A, DETROIT AIRPORT

Date :   17 April 2013

Review by : M Mejia (Philippines)

A lot less cosy than what I remembered visiting this lounge 6 years back. I suppose the fact that it was really crowded made it more like a higher end gate waiting lounge than a business class lounge. There were lots of corners where you can potentially find your own corner, but I think that the place is approaching overcapacity. There is a good selection of alcoholic and non alcoholic beverages available (with Blue Moon Belgian beer on tap!) and a healthy selection of munchies as well as coffee. Wifi was fast and reliable and there were enough TV screens to help while the time away while waiting for boarding. Toilets were in horrible condition.

DELTA AIR LINES SKY CLUB BUSINESS CLASS LOUNGE REVIEW  - LOS ANGELES AIRPORT

Date :   18 February 2013

Review by : Don Noble (Australia)

Lounge is very poor in comparison to other airlines business lounges throughout the world. Only 2 showers for which you have to register your name and be called when they are available. Food selection is basic snack type but not readily replenished. Layout is not very well optimised and seating is limited. Overall appearance was drab & uninviting. Certainly does not live up to the description on their website.

DELTA AIR LINES SKY CLUB BUSINESS CLASS LOUNGE REVIEW  - TC/G, MINNEAPOLIS AIRPORT

Date :   11 January 2013

Review by : Chris Mastinson (USA)

Visited both Delta lounges in Minneapolis. Lounge C was extremely quiet, also has a nice view of planes landing and taking off, and I believe its bigger than the other one. The self-service bar still exists there. The other lounge at terminal F/G, is more modern, more of open and the bar is more lively, but there's no open bar there. Both lounges : same snack, pretzels, hummus, crackers, apples, coffee and some newspapers. Free fast internet connection and excellent staff. I spent 10 minutes at the LAX lounge, more snacks, but it was relatively crowded.

DELTA AIR LINES BUSINESS CLASS LOUNGE REVIEW  - DETROIT AIRPORT

Date :   1 January 2013

Review by : G Schultink (USA)

Regular visitor as Diamond member over many years. Continue to be disappointed in the food assortment of Delta lounges. Standard fare are crackers, plastic wrapped cheese slices, seasoned pretzel/nuts rather than healthy nuts, bagels, carrot and celery sticks. Why not a better selection of fruit, real fruit juices rather then the high fructose "fruit" drinks, some decent bread and yogurt selection, some warm snacks/pastas such as offered at other clubs. We do not expect Delta to reach the 5 star quality of Singapore airlines and others, but this is barely making for a 3-star experience. It even pales with the 3-star rating of KLM and Air France sky team partners. One can fly to various locations worldwide for 70% of the Delta business fare on Singapore Airlines and Emirates, for example, and have a 5-star experience. Business class fares on Delta have gone out of sight (especially for what is offered as a package)!

DELTA AIR LINES (ALITALIA) BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Date :   28 September 2012

Review by : B Stein (USA)

Very disappointing. Delta does not have a lounge in Rome. I have a priority pass. My husband did not bring his priority pass so, we paid for him. Alitalia lounge was very hot, air quality is bad. I am here at the lounge writing this review. The women at the desk, one in particular, did not even raise her face to ask me what I need. I wanted to ask if there is wifi! Very rude people and the lady trying to clean the tables, was rude. We are not eat anything nor drinking anything for it is very uncomfortable. Delta should investigate this relationship with Alitalia and to tell people that in Rome they do not have a lounge. They should refund me or priority pass should also investigate this shameful behavior and unhealthy condition, no air conditioning.

DELTA AIR LINES BUSINESS CLASS LOUNGE REVIEW  - TERMINAL E, ATLANTA INTERNATIONAL AIRPORT

Date :   18 September 2012

Review by : Christoph Krause (Switzerland)

Probably the poorest lounge I ever saw on a great international airport. Awkward seats and tables, and in particular no reasonable food. Only some nuts and crackers, along with small cheese pieces packed in plastic foil. On the plus side: rest rooms clean. Cheapest toilet paper quality you can imagine, though.

DELTA AIR LINES SKY CLUB LOUNGE REVIEW  - NEW YORK LA GUARDIA AIRPORT

Date :   11 September 2012

Review by : Xingcai Sun (USA)

There were 2 lounges at the Delta terminal, the smaller one near security check was much more quiet, less folks, self-service bar, terrible snacks, showers, which was fine. The larger one was full of people, kids, full-service bar, larger selection (and maybe better) quality of food. Very comfortable, great wifi.

DELTA SKY CLUB LOUNGE REVIEW  - ATLANTA AIRPORT

Date :   3 May 2012

Review by : J Moe (USA)

Recently visited 2 different Sky Club lounges in Atlanta, terminals T and A. Club entrances are hidden down short halls and poorly marked. No inviting feeling to entering the lounges. Staff and the check in desks were friendly and helpful. The overall appearance is that of a tired, out of date environment. Lounges seemed cramped and small. Furniture in the A terminal was actually dirty and stained. The snacks appeared old and picked over. Bathrooms were old looking, cramped, and dirty. The Delta staff were the only good part of the experience. The American Airline Admirals Clubs in Miami and Dallas-Fort Worth put the Atlanta clubs to shame for overall appearance and welcoming feeling.

DELTA SKY CLUB BUSINESS CLASS LOUNGE REVIEW  - MEMPHIS AIRPORT

Date :   2 May 2012

Review by : S Riegert (USA)

Hidden in between gates at the degrading Memphis International Airport. The desk staff are generally curt and rude, which I have come to expect at airport lounges. Open full bar consists of self-pour liquor. Pretty decent brands, not top-shelf or anything, but respectable. The house wines are decent enough, i.e. a step above boxed wine. The snacks are laughable, carrots, celery, packaged ranch, mixed nuts and crackers abound. The bar area wasn't that clean either. The advantage of this lounge is that it is quiet (in spite of how many people were there), a function of the numerous small rooms. The chairs are comfortable and the soft lighting was nice. Free WIFI, NYT and WSJ as well. Bathrooms leave something to be desired.

DELTA SKY CLUB BUSINESS CLASS LOUNGE REVIEW  - ATLANTA AIRPORT

Date :   28 February 2012

Review by : Coley Stone (Netherlands)

On most concourses they lounges are located upstairs so it's either a lengthy wait for an elevator or the stairs. For those of you who have not been to ATL, it's hot! When you arrive in this lounge it's crowded and you have to request beers. The food is usually old and looks picked over. Some of the seating is comfortable others not. It's not a terrible place to go for a drink while you wait for your flight but the VIP feeling is lacking.

DELTA BUSINESS CLASS LOUNGE REVIEW  - BRUSSELS AIRPORT

Date :   28 February 2012

Review by : C Stone (Netherlands)

For international flights departing from Brussels, Skyteam Elite and Elite plus members use the British Airways lounge - quality and service are top notch! The front desk people are friendly and helpful. The seating is mediocre but drink and food selection make up for that. They have the most delicious pastries in the morning. The only negative is that there is no restroom inside the lounge. You have to walk a bit far down the hall to reach the nearest toilet.

DELTA AIR LINES SKY CLUB LOUNGE REVIEW  - TERMINAL 2, NEW YORK JFK AIRPORT

Date :   25 January 2012

Review by : J Quinterno (USA)

I recently waited out a long delay (6 hours) at the Sky Club in Terminal 2 at JFK. Overall, this is a spacious lounge with a mix of seating areas (TV lounge, bar, workstations, etc). While the lounge was busy, it never felt overly packed. The staff were efficient, and drink menu was extensive, but as is common with Sky Clubs, the food selection was limited to light snacks. One desk agent provided excellent service when my flight was cancelled, and worked to minimize the disruption and provide me with options. Given the overall poor state of Terminal 2, it was much less stressful to out the delay in the club rather than in the general boarding area.

DELTA SKYCLUB LOUNGE REVIEW  - A CONCOURSE, ATLANTA HARTSFIELD AIRPORT

Date :   23 January 2012

Review by : Scott Bingham (USA)

This is a very busy lounge. The worst part (other than there's practically no snacks) is that the Men's room is an absolute disaster / pig stye / complete mess no matter the time or day of the week that you visit. On top of this, the 'free' T-mobile internet service may as well be nothing at all. It is beyond slow, probably worse than 512k dial up. Why?

DELTA SKYCLUB BUSINESS CLASS LOUNGE REVIEW  - SEATTLE AIRPORT

Date :   23 January 2012

Review by : D Wright (USA)

The new Sky Club at Seatac is a huge improvement over the previous overcrowded club. There is much more space, so that it's not teeming with travelers late morning and midday when a number of flights to Asia leave. Excellent facilities for laptops and charging devices. There's a good bar, with a number of premium (and pricey) selections - you can still get the house selections at no charge. The snack selection is minimal. Sky Club staff are friendly, efficient and helpful as they were in the old club. There's a good view of Mount Rainier out the window - on a clear day.

DELTA SKYCLUB BUSINESS CLASS LOUNGE REVIEW  - CINCINNATI AIRPORT

Date :   23 January 2012

Review by : J Quinterno (USA)

Delta SkyClub at CVG is one of the nicer ones. The club is large, and conveniently located for transferring passengers. It offers a mix of seating types, a large window that offers views of the field. The staff were quite friendly. In many ways, this club is nicer than many of those at ATL and other Delta hub cities.

DELTA AIR LINES SKY CLUB LOUNGE REVIEW  - PORTLAND INTL AIRPORT

Date :   22 October 2011

Review by : J Quinterno (usa)

I recently spent approximately 90 minutes in the PDX Sky Club prior to boarding a red-eye flight to ATL. Overall, the PDX club was fine. It was of a decent size with a mix of seating areas and types (TV lounge, quiet areas, bar, etc.). The only negative was that the club was lightly staffed (one agent and one bar attendant), and both staffers clearly were looking to hustle people out of the club and close up for the night; in fact, the bar attendant spent most of her time away from the bar. The club had a decent number of people waiting in it, but it didn't feel crowded. Also, the club only has one TV, which means that people have a choice of just one program.

DELTA AIR LINES SKY CLUB LOUNGE REVIEW  - ORLANDO INTL AIRPORT

Date :   22 October 2011

Review by : Charles Pratt (USA)

The style of this lounge is in a Southern plantation setting. I found it clean, neat and well kept up. There was no trash sitting around waiting to be picked up on the tables. Kids area was a nice area with a lot of choices for them to pick from. The problem with this and other Delta lounges, the food selection is very poor. Tailmix, cookies and fruit can only go so far.