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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world |
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Cathay Pacific Airways First Class and Business Class Lounge customer reviews
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CATHAY PACIFIC THE WINGS BUSINESS CLASS LOUNGE REVIEW - HONG KONG INT'L AIRPORT |
Date : 20 March 2013 |
Review by : Nathan Jones (Australia) |
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This is the newly refurbished Cathay First Class lounge opposite (though upstairs from) Gate 2 at Hong
Kong airport. I was disappointed and its very average. I understand the new interior is sleek and
modern, but when you look beyond that there's not much below the service. No snacks unless you go into
the Haven for some crusty buffet food, and waited several minutes for a shower attendant to appear and
when she did she screeched something at me in Cantonese from the end of a hallway, gesturing to a
refurbished (though standard) shower you would find in any lounge. Aside from the furnishings I would
suggest the Business Lounge next door offers more, and certainly the QF First Lounge in Sydney or the
BA First Lounge at LHR T5 are far superior. All in all what a disappointing effort from Cathay.
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CATHAY PACIFIC BUSINESS CLASS LOUNGE REVIEW - FUKUOKA AIRPORT |
Date : 25 December 2012 |
Review by : Jeremy Chan (Hong Kong) |
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Quite comfortable, but generally the size of the lounge is too small, and feels a bit crowded and hot.
Good wifi connection, but not too many food choices available. Staff friendly and very nice. The lounge
is located near the gates, and flight information is provided, which is convenient to passengers.
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CATHAY PACIFIC FIRST CLASS LOUNGE REVIEW - HONG KONG INT'L AIRPORT |
Date : 7 November 2012 |
Review by : Y Ren (Australia) |
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I heard HK CX first lounge has been renovated, but was disappointed. It was still under renovation,
Entrance staff at ground floor was rude, particular the male staff. They treated different passenger
differently as well. If you could stay there for a while, observing the differences between passengers
you will understand where I am coming from. Depends on the time, you might be lucky to find a seat.
Food at noodle bar is terrible, I had some fried dumplings - it was not really cooked, some parts still
raw. Very limited food option, tired staff working at lounge. It cannot compare with QF first lounge in
Sydney, not even match QF business lounge. Poor service, poor quality of food, limited space, what else
left with this lounge?
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CATHAY PACIFIC FIRST CLASS LOUNGE REVIEW - LONDON HEATHROW AIRPORT |
Date : 19 June 2012 |
Review by : Alan Wan (UK) |
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Floor to ceiling windows with a view of the apron and runaway and choice of food was excellent, this
included a buffer style English breakfast with some Singapore noodles, but we opted to have some made to
order soup noodles - superb. There were other snack and dessert items and a good choice of soft drinks.
I had a raspberry juice which was just divine. If you are a One World Emerald member I seriously
recommend this lounge at LHR T3.
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CATHAY PACIFIC "WINGS" BUSINESS CLASS LOUNGE REVIEW - HONG KONG INT'L AIRPORT |
Date : 25 April 2012 |
Review by : B Cleary (USA) |
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Cathay Wing Lounge across from gate 2. Nice friendly welcome when entering the lounge. Short escalator
ride that opens into a very airy setting, with multiple seats and hostess around. Ample refreshments,
snacks and actual meals. Hot, tasty and abundant. Lounge is located within easy reach of of Cathay's
gates, in that area. Plenty of space to work, WIFI easy to access. One of the best features, is the
noodle bar. It is located on the opposite side of the entrance. 5 Choices and great. If you have a
chance to try it -you will be very surprised and glad you took the time!
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CATHAY PACIFIC "THE CABIN" BUSINESS CLASS LOUNGE REVIEW - HONG KONG INT'L AIRPORT |
Date : 25 January 2012 |
Review by : A Chan (Canada) |
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The newest lounge is quite impressive. Fantastic staff (waiting & counter staff) and a great selection
of food. The solus chairs were also enjoyable as they allowed me to work and be comfortable at the same
time. The waiting staff were employees of The Peninsula Hotel and made for a great experience.
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CATHAY PACIFIC FIRST CLASS LOUNGE REVIEW - HONG KONG AIRPORT |
Date : 2 May 2011 |
Review by : Simon Fraser (Hong Kong) |
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The staff here are friendly; the lounge is comfortable with excellent food. The noodle bar is a must
try. The lounge is becoming more congested which can make finding a seat difficult. My main gripe is
the truly terrible wireless connection speed. It is now quicker to use my mobile's 3G service than
the CX wireless. This has been getting steadily slower over time and now it is just not worth using.
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CATHAY PACIFIC "THE CABIN" BUSINESS CLASS LOUNGE REVIEW - HONG KONG AIRPORT |
Date : 14 February 2011 |
Review by : J Ponthier (China) |
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I found this lounge quite good for a short stay. Comfortable seating, not crowded, and good
food/drink options available. The smoothie of the day and fresh panini sandwiches were a
treat. One downside were the small restroom facilities, which could be a problem during peak
hours.
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CATHAY PACIFIC "THE WING" BUSINESS CLASS LOUNGE REVIEW - MELBOURNE AIRPORT |
Date : 10 January 2011 |
Review by : A Vasquez (Australia) |
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Very ordinary. Feels like it is in the dungeons of the airport. Limited selection of food,
drinks. More entertainment available within the terminal.
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CATHAY PACIFIC "THE WING" BUSINESS CLASS LOUNGE REVIEW - HONG KONG AIRPORT |
Review by : Simon Hirsch |
Date : 20 November 2010 |
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Showers were good with nice extras. Did not find any computers, would appear they only provide
wifi. Asked for a cabana but told that's only available in the first section of The Wing.
Overall quiet, pretty spacious, and well positioned.
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CATHAY PACIFIC "THE WING" FIRST CLASS LOUNGE REVIEW - HONG KONG AIRPORT |
Review by : Bill Atkins |
Date : 2 October 2009 |
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I would agree that this lounge is often overcrowded and looks rather frayed now. Staff were
friendly on my visit and quick to offer service. Table service good, though food selection has
lost its shine compared to a couple of years ago.
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CATHAY PACIFIC FIRST CLASS LOUNGE REVIEW - HONG KONG AIRPORT |
Review by : Peter Van |
Date : 1 October 2009 |
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Cathay Pacific Lounges at HK International Airport used to be a benchmark but have lost their
edge over past 2 years. Overcrowded with wear and tear generally showing throughout. Noodle
bars in Business Class lounge or seated dining area okay if you can get a table. Most of the
times better to grab a bite to eat outside and use the chairs available at the gates. Cathay
needs to take care of premium customers better or accept losing clients.
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CATHAY PACIFIC FIRST CLASS LOUNGE REVIEW - HONG KONG AIRPORT |
Review by : J Johnson |
Date : 1 October 2009 |
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Just a dreadful experience. The staff was discourteous, rude. They ignored my plea for help to
correct the wireless problems, claiming they could not speak English or help me. It was as if
I was troubling their time when I was flying first transpacific and waiting for another
lengthy flight onward. The shower was clean, if basic. The buffet food sub-par. The lounge
looks unclean and tired and not worthy of first class.
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