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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Cathay Pacific Airways First Class and Business Class Lounge customer reviews

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Cathay Pacific Airways
3.5 Star Rating: Good
39 reviews



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CATHAY PACIFIC FIRST & BUSINESS CLASS LOUNGE REVIEW  - HONG KONG INT'L AIRPORT

Date :   22 November 2013

Review by : T Patrick (Hong Kong)

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Recommended

Agreed with comment made by Michael before, considering the amount of BKK-HKG flights, the lounge could really be improved. Small food and drink selection, nice seating areas and it's quiet though. Hard to find. The Emirates lounge here and even the priority pass one next door are superior. Toilets are outside and there's loads of room to have one inside.



CATHAY PACIFIC AIRWAYS BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   22 November 2013

Review by : Michael Wuest (Hong Kong)

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Recommended

The lounge is a small place on the Mez floor between the main airport area and the gates in Section G. It is dingy and without much of a view. The furniture seems shipped over from HK as leftovers from the renovation there. Sat through chairs and chipped and worn tables. So it does not matter that people place their feet with the shoes still on, on the tables. Staff are friendly (natural for Thai) but that is the best about it all. Drinks are standard, only snacks and cup noodle soup on offer here. If you have the option, move over to Louis Tavern lounge for superior service and experience.



CATHAY PACIFIC BUSINESS CLASS LOUNGE REVIEW  - HONG KONG INT'L AIRPORT

Date :   15 August 2013

Review by : R Arnett (Australia)

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Recommended

Very impressed with the quality and service received at all lounges. Amazing washroom facilities and quite areas for relaxing between flights. Food and drink was also very good!



CATHAY PACIFIC BUSINESS CLASS LOUNGE REVIEW  - HONG KONG INT'L AIRPORT

Date :   30 May 2013

Review by : C Hazelford (Taiwan)

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Recommended

If you don't like one lounge, you can try another and another and another. There is something for everyone, and service, beverages and calm environment.



CATHAY PACIFIC THE WINGS BUSINESS CLASS LOUNGE REVIEW  - HONG KONG INT'L AIRPORT

Date :   20 March 2013

Review by : Nathan Jones (Australia)

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Recommended

This is the newly refurbished Cathay First Class lounge opposite (though upstairs from) Gate 2 at Hong Kong airport. I was disappointed and its very average. I understand the new interior is sleek and modern, but when you look beyond that there's not much below the service. No snacks unless you go into the Haven for some crusty buffet food, and waited several minutes for a shower attendant to appear and when she did she screeched something at me in Cantonese from the end of a hallway, gesturing to a refurbished (though standard) shower you would find in any lounge. Aside from the furnishings I would suggest the Business Lounge next door offers more, and certainly the QF First Lounge in Sydney or the BA First Lounge at LHR T5 are far superior. All in all what a disappointing effort from Cathay.



CATHAY PACIFIC BUSINESS CLASS LOUNGE REVIEW  - FUKUOKA AIRPORT

Date :   25 December 2012

Review by : Jeremy Chan (Hong Kong)

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Recommended

Quite comfortable, but generally the size of the lounge is too small, and feels a bit crowded and hot. Good wifi connection, but not too many food choices available. Staff friendly and very nice. The lounge is located near the gates, and flight information is provided, which is convenient to passengers.



CATHAY PACIFIC FIRST CLASS LOUNGE REVIEW  - HONG KONG INT'L AIRPORT

Date :   7 November 2012

Review by : Y Ren (Australia)

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Recommended

I heard HK CX first lounge has been renovated, but was disappointed. It was still under renovation, Entrance staff at ground floor was rude, particular the male staff. They treated different passenger differently as well. If you could stay there for a while, observing the differences between passengers you will understand where I am coming from. Depends on the time, you might be lucky to find a seat. Food at noodle bar is terrible, I had some fried dumplings - it was not really cooked, some parts still raw. Very limited food option, tired staff working at lounge. It cannot compare with QF first lounge in Sydney, not even match QF business lounge. Poor service, poor quality of food, limited space, what else left with this lounge?



CATHAY PACIFIC FIRST CLASS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT

Date :   19 June 2012

Review by : Alan Wan (UK)

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Recommended

Floor to ceiling windows with a view of the apron and runaway and choice of food was excellent, this included a buffer style English breakfast with some Singapore noodles, but we opted to have some made to order soup noodles - superb. There were other snack and dessert items and a good choice of soft drinks. I had a raspberry juice which was just divine. If you are a One World Emerald member I seriously recommend this lounge at LHR T3.



CATHAY PACIFIC "WINGS" BUSINESS CLASS LOUNGE REVIEW  - HONG KONG INT'L AIRPORT

Date :   25 April 2012

Review by : B Cleary (USA)

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Recommended

Cathay Wing Lounge across from gate 2. Nice friendly welcome when entering the lounge. Short escalator ride that opens into a very airy setting, with multiple seats and hostess around. Ample refreshments, snacks and actual meals. Hot, tasty and abundant. Lounge is located within easy reach of of Cathay's gates, in that area. Plenty of space to work, WIFI easy to access. One of the best features, is the noodle bar. It is located on the opposite side of the entrance. 5 Choices and great. If you have a chance to try it -you will be very surprised and glad you took the time!



CATHAY PACIFIC "THE CABIN" BUSINESS CLASS LOUNGE REVIEW  - HONG KONG INT'L AIRPORT

Date :   25 January 2012

Review by : A Chan (Canada)

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Recommended

The newest lounge is quite impressive. Fantastic staff (waiting & counter staff) and a great selection of food. The solus chairs were also enjoyable as they allowed me to work and be comfortable at the same time. The waiting staff were employees of The Peninsula Hotel and made for a great experience.



CATHAY PACIFIC FIRST CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Date :   2 May 2011

Review by : Simon Fraser (Hong Kong)

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The staff here are friendly; the lounge is comfortable with excellent food. The noodle bar is a must try. The lounge is becoming more congested which can make finding a seat difficult. My main gripe is the truly terrible wireless connection speed. It is now quicker to use my mobile's 3G service than the CX wireless. This has been getting steadily slower over time and now it is just not worth using.



CATHAY PACIFIC "THE CABIN" BUSINESS CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Date :   14 February 2011

Review by : J Ponthier (China)

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I found this lounge quite good for a short stay. Comfortable seating, not crowded, and good food/drink options available. The smoothie of the day and fresh panini sandwiches were a treat. One downside were the small restroom facilities, which could be a problem during peak hours.



CATHAY PACIFIC "THE WING" BUSINESS CLASS LOUNGE REVIEW  - MELBOURNE AIRPORT

Date :   10 January 2011

Review by : A Vasquez (Australia)

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Very ordinary. Feels like it is in the dungeons of the airport. Limited selection of food, drinks. More entertainment available within the terminal.



CATHAY PACIFIC "THE WING" BUSINESS CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Review by : Simon Hirsch

Date :   20 November 2010

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Showers were good with nice extras. Did not find any computers, would appear they only provide wifi. Asked for a cabana but told that's only available in the first section of The Wing. Overall quiet, pretty spacious, and well positioned.



CATHAY PACIFIC "THE WING" FIRST CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Review by : Bill Atkins

Date :   2 October 2009

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I would agree that this lounge is often overcrowded and looks rather frayed now. Staff were friendly on my visit and quick to offer service. Table service good, though food selection has lost its shine compared to a couple of years ago.



CATHAY PACIFIC FIRST CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Review by : Peter Van

Date :   1 October 2009

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Cathay Pacific Lounges at HK International Airport used to be a benchmark but have lost their edge over past 2 years. Overcrowded with wear and tear generally showing throughout. Noodle bars in Business Class lounge or seated dining area okay if you can get a table. Most of the times better to grab a bite to eat outside and use the chairs available at the gates. Cathay needs to take care of premium customers better or accept losing clients.



CATHAY PACIFIC FIRST CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Review by : J Johnson

Date :   1 October 2009

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Just a dreadful experience. The staff was discourteous, rude. They ignored my plea for help to correct the wireless problems, claiming they could not speak English or help me. It was as if I was troubling their time when I was flying first transpacific and waiting for another lengthy flight onward. The shower was clean, if basic. The buffet food sub-par. The lounge looks unclean and tired and not worthy of first class.





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