Cathay Pacific Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 127 reviews
7/10
5 star Skytrax Rating
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10/10

"They have plenty of showers"

(India)

Trip Verified | It is one of the biggest lounges and has sections like Bar, Tea House, Sleeping pods, Showers, Noodle Bar, Continental. I had a layover of 6 hours. They have plenty of showers so no waiting. If you are a business class traveler and transiting Hong Kong Airport, I highly recommend visiting this lounge.
Lounge NameThe Pier
AirportHong Kong Airport
Type Of LoungeBusiness Class
Date VisitNovember 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"What a terrible place"

(United Kingdom)

Trip Verified | What a terrible place. After a grumpy "welcome" (we were on a code share flight so had a boarding pass headed Air New Zealand but with a clear Cathay flight identified for our next leg) we entered the fetid atmosphere of a poorly ventilated overcrowded lounge. It was noisy, had very dirty seats, particularly those with a fabric covering which had stains and were thick with dust in crevices between the cushion and the chair. It was impossible to find a quiet space or to distance form other passengers, many of whom were talking loudly and some of whom were constantly coughing. The food offering was very poor; not everyone wants noodles or soup. We left the lounge exhausted, not refreshed. We won't be using it, or Cathay, again.
Lounge NameHong Kong
AirportHong Kong Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2023
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
6/10

"good à la carte food"

(Russian Federation)

Trip Verified | A large box, many places, there are lounges. Massage is a big turn. The restaurant offers good à la carte food, but the selection is not large. The buffet food is not very good.
AirportHong Kong Airport
Type Of LoungeFirst Class
Date VisitNovember 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"it is below average"

(Australia)

Trip Verified | This lounge is spacious but still crowded. Food is below average and food choices also very few. It is definitely not suitable if you have special dietary preference. Overall it is below average. Carpet doesn't look clean, maybe it is old. I usually visit Etihad or Emirates so may be my expectation is too. Not quite sure people are saying catering is good. Not recommended.
Lounge NameQantas Business
AirportSydney Airport
Type Of LoungeBusiness Class
Date VisitDecember 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"space is peaceful and elegant"

(Malaysia)

Trip Verified | I spent an hour on the balcony overlooking the concourse at The Deck lounge, the space is peaceful and elegant that you feel you're in a garden café somewhere. Highlights of this lounge include the noodle bar (love the Dandan Mian), the swanky bathroom, and the mind-boggling variety of options from the buffet. I could actually spend 24 hours here, no problem.
Lounge NameThe Deck
AirportHong Kong Airport
Type Of LoungeBusiness Class
Date VisitOctober 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"up there as amongst the best"

(Australia)

Trip Verified | I had been to the Wing Business Lounge before but this was a visit to the First which is upstairs. It is a great lounge to while away a few hours. The Wing is a big lounge and has various sections including the coffee nook and the fabled noodle bar. At 5.30 am in the morning the body was not quite ready for noodles and congee but had a light breakfast and shower and out. HK airport must be one of the few where there are so many lounge offerings. The Wing is right up there as amongst the best.
Lounge NameThe Wing
AirportHong Kong Airport
Type Of LoungeFirst Class
Date VisitOctober 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"best place is the restaurant"

(Australia)

Trip Verified | The best place to visit is the restaurant. Really good service, great staff! Food portions are small but you have lots of choice. Toilets are nice and clean, but it can be busy. That is, if you want to sit. The bar is pretty good, yet the experience depends on the bar tender; some are top, others are mediocre (one was clearly busy with his phone, kept going into the kitchen... and looked kind of annoyed seeing 4 people waiting for him for him to return (it wasn't an incident as he kept going back into the room behind the bar... must have been a bad day for him). The one thing I don't understand is that if you ask for a G&T, in the restaurant they will ask you what kind of Gin you like (they do have to better brands), while in the bar they serve you the lower end by default. Some of the couches have reached retirement age, the foot and or neck massage room is better ignored. The waiting time is almost always too long and the staff doesn't look like they like their job. I gave up long time ago but retried this week as it the lounge was pretty empty ... unsuccessfully. Waiting time was over 3 hours, just not enough time.. Interestingly, before telling me the waiting time, they asked for my next flight time details. The question remains ... what would have been the waiting time, if I had said 'in six hours'
Lounge NameThe Pier First
AirportHong Kong Airport
Type Of LoungeFirst Class
Date VisitOctober 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"plenty of seating"

(Canada)

Trip Verified | The updated lounge might be small, but they were able to fill it with the noodle bar, cold food area, lots of premium drinks and plenty of seating. They have also provided two showers. It is conveniently located near the gates that CX uses.
AirportVancouver Airport
Type Of LoungeMembers
Date VisitApril 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

The Pier - Hong Kong Airport

(Australia)

Trip Verified | This is the best Business Lounge I have visited. The layout is easy to navigate and understand what each section offers. The rectangular shape offers a complete view of the tarmac with amazing natural lights. After my shower, I had dinner from the noodle bar and buffet, and drinks were decent as well. Loving the addition of a Tea House. Overall, decor was welcoming and the staff were friendly and keeping the space clean.
Lounge NameThe Pier
AirportHong Kong Airport
Type Of LoungeBusiness Class
Date VisitMarch 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"it's still a great Lounge"

(Australia)

Trip Verified | The newly built Lounge offering by Cathay Pacific comes with the signature Noodle Bar and comfort on the same level as its other Lounges in Hong Kong. The only downside, this space is smaller than its competitors. The Decor is a favourite of mine, it's warm and welcoming and it's great to see Cathay take advantage of the natural light offered by the main terminal by having seating on the balcony. Food and Beverages were decent, not much at the buffet though the Noodle bar is the hero. I didn't get the chance to use the showers but the washrooms were very small. Overall, it's still a great Lounge and gives passengers a second option along with the Qantas Lounge in the same area of the terminal.
Lounge NameThe Deck
AirportHong Kong Airport
Type Of LoungeBusiness Class
Date VisitMarch 2019
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes