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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

BUSINESS CLASS LOUNGE - MANILA AIRPORT

User:  R Gamba

Date:   24 January 2008

Not much has changed since my last visit to this lounge. Seats were old and dirty. Food selection was mediocre at best. The redeeming quality of this lounge is the attentiveness and willingness of the staff to help the guests.

FIRST CLASS LOUNGE - SAN FRANCISCO AIRPORT

User:  George Forgan-Smith

Date:   14 January 2008

Cathay share the BA lounge at SFO airport. The first lounge is a small section that is just off the Terraces lounge. Small and cosy, there is good supply of help yourself beverages, and a small selection of nibbles. There is Wifi internet that you need to pay for however there is one cable outlet under one of the chairs so if you have an ethernet connection on your computer you can connect for free. Overall an OK lounge however not much to write home about. I would not recommend planning on spending hours here.

BUSINESS CLASS LOUNGE - HONG KONG INTL AIRPORT

User:  Kenji Masuda

Date of use:   22 October 2007

Cathay Pacific really underestimated the frequency of the shower room. It's always more than an hour waiting while I only have 2 hours transit time.

THE PIER BUSINESS CLASS - HONG KONG INTL AIRPORT

User:  Bruce Temkin

Date of use:   19 October 2007

Clean, slick and well-maintained. Had a hot shower in my own private section, rainforest shower head and nicely designed sloping slate floor.

Plenty of food and drink options. The view is not so great - you're at ground level, so don't have a sweeping view of the tarmac.

I ventured to the other lounge (The Wing) on my return flight - great views and quiet, despite being open to the overall airport waiting area.

FIRST / BUSINESS CLASS - LONDON HEATHROW AIRPORT

User:  ROGER STONE

Date of use:   1 April 2007

Cathay Pacific lounges at Heathrow are good. However, I find the First Class lounge a little gloomy and lonely but, neverless, a good respite from the noise and commotion down in Terminal 3. I find myself moving over to the business lounge quite often for an overall improved ambience. Food and beverages are excellent, there is a useful internet facility, good restrooms and the Cathay staff are always helpful.

JAL SAKURA LOUNGE - NAGOYA AIRPORT

User: N FORTUNA

Date of use:   21 April 2007

CX shares the (small and narrow) JAL Sakura lounge near Gate 18 (another one near Gate 19). On this Sam am, place was packed, no English reading material other than one well-thumbed Japan Times, used crockery all over the place.

No food, just drinks. Draft beer self-service. Interesting touch: powder room was just that - chair, table, large mirror and a sink. Toilet was separate. CX will have to press JAL to lift its game.

THE WING LOUNGE - HONG KONG INTL AIRPORT

User: S GIORDANO

Date of use:   6 March 2007

The lounge is the best I have seen, clean, modern with free WI-FI. After a 14 hours flight from LAX, what a refreshing shower. The food was fine, plenty of beverages and nice staff. Try the noodle bar is a fantastic addition. Next time I will not eat during my flight to enjoy the noodle soup.

BUSINESS / FIRST CLASS LOUNGE - BEIJING CAPITAL AIRPORT

User: STEPHEN CONROY

Date of use:   6th June 2006

A small yet basically functional lounge. Catering in the morning is quite satisfactory, with a good selection of cereals and fruits. Some hot offerings would be nice. A wide variety of self-servive beverages are is also available. Whilst there is no wi-fi hotspot in this lounge, there are several PC's with complimentary internet access and office facilities. There are also two very nice electronic massage chairs which are discretely located behind privacy screens. There is ample lounge seating, and a wide selection of newspapers and periodicals. Washroom facilities are spotlessly clean and tidy, even if they do lack the space of lounges such as Hong Kong and Singapore. Staff were polite and unobtrusive - I hardly knew they were there, although they were very helpful when called upon. Overall, whilst this lounge is not up to the "premium" standard of some first class lounges around the world, it is nonetheless very good. I have not seen it during peak hours, but suspect it may suffer from a lack of space during such times.

BUSINESS / FIRST CLASS LOUNGE - MELBOURNE AIRPORT

User: FRANK GROSZE

Date of use:   6th December 2006

Quite a small lounge for both, business and first class passengers together. Catering and beverages limited, no champagne, quite crowded before flights. Just 2 internet terminals, always occupied.

Restrooms clean and spacious.

FIRST CLASS LOUNGE - HONG KONG INTERNATIONAL

User: STEVE LEUNG

Date of use:   4th November 2006

Cathay Pacific has the best First Class Lounge because it provides a flagship type of products to First Class passengers and one-world top-tier members. It not only provides standard amenities like computer access, shower, drinks service. It has waiter service and whole day dine-in (breakfast, Lunch and dinner buffet) and FREE Wi-fi access.

If you are bored or has a long lay-over time at HKG airport, Cathay Pacific First Class lounge also provides a library type of sitting area for you to relax. It has some separate room for you to rest or you can play a round of video games at the game room. 

BUSINESS CLASS LOUNGE - HONG KONG INT'L AIRPORT

User: JOE RADY

Date of use:   20 July 2006

Spacious Lounge, lots of comfortable chairs, desks, bar with good smoking section, video games (arcade and PS2), Noodle Bar, Showers, very pleasing experience