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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


China Eastern Airlines First and Business Class Lounge customer reviews

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China Eastern Airlines
2.5 Star Rating: Excellent
12 reviews



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CHINA EASTERN AIRLINES FIRST CLASS LOUNGE (NO 101) REVIEW  - SHANGHAI PUDONG AIRPORT

Date :   13 August 2014

Review by : Alex Guo (China)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

This is a domestic first (business) class lounge for China Eastern and Shanghai Airlines. Visited twice in the last 2 weeks, and I'd say that this lounge is below average. No outside view of any kind. Boarding notifications shouted by staff. Stir fries and rice offered during meal time, but not delicious and attractive at all. Some salad, sandwiches, dessert and other snacks available. Soft drinks plenty, with some beer and wine. Used plates collected from time to time. Washrooms were clean. Biggest complaint is the wifi - uses public wifi which is extremely slow. Overall I only recommend because it has couches (more comfortable than the benches outside) and provides free drinks and edible food, but don't come with high expectations.



CHINA EASTERN AIRLINES FIRST CLASS LOUNGE (NO 21) REVIEW  - SHANGHAI PUDONG AIRPORT

Date :   13 January 2014

Review by : K Hart (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Very poor lounge. Food is terrible, chairs old, dirty and uncomfortable. Staff unfriendly. Better to wait at boarding gate.



CHINA EASTERN AIRLINES FIRST CLASS LOUNGE REVIEW  - TERMINAL 1, SHANGHAI PUDONG AIRPORT

Date :   20 March 2013

Review by : E Agamennone (China)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

I had just become an Eastern Miles Golden Member but did not have the card with me yet. I asked the girl at the entrance of the lounge to let my 5-month pregnant wife to enter the lounge with me (something I was entitled to as Golden Member), also considering there were only 20 minutes left before boarding. The staff refused, saying they wanted to see the card. I therefore entered the lounge alone: packed as usual (for Chinese it is extremely easy to join the lounge through their credit card membership), some average noodles, sandwiches and fruit. I expressly asked the staff to let me know if the gate changed (it happens frequently in China) and they did not do that. Overall, the standard terrible China Eastern's service.



CHINA EASTERN AIRLINES BUSINESS CLASS LOUNGE (NO 22) REVIEW  - SHANGHAI PUDONG AIRPORT

Date :   20 March 2013

Review by : N Bharadwaj (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Although the food is decent in terms of quantity and quality, the furniture is old and highly uncomfortable. Not many electric plug points for recharge, etc. No announcements either.



CHINA EASTERN AIRLINES DOMESTIC FIRST CLASS LOUNGE REVIEW  - GATE 10, SHANGHAI PUDONG AIRPORT

Date :   11 September 2012

Review by : B Buth (China)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Poor service of staff! Don't think it is their job to inform guests of delays (3 hours). Nobody cleans up after departed guests (or way too slowly). Food served is all packaged crackers and cling wrapped sandwiches. Chairs are old - seats in the public area of the terminal are more comfortable.



CHINA EASTERN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - SHANGHAI PUDONG AIRPORT

Date :   25 April 2012

Review by : B Cleary (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

There are a few lounges located throughout the terminal with easy access to all gates. Attendants were very accommodating and explained the comforts of the lounge and that they would make a boarding call. Many hot appetizers, as well as Asian / Western Dishes available. Well stocked bar, as well as soft drinks, water and tea. Assortment of Asian and English language newspapers. WIFI worked well and the 4 hours spent in the lounge were very pleasant.



CHINA EASTERN AIRLINES BUSINESS CLASS LOUNGE REVIEW  - BEIJING CAPITAL AIRPORT, TERMINAL 2

Date :   25 January 2012

Review by : Chris Anderson (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Good lounge, big and bright, very clean, I was there at breakfast and a variety of westernish and Chinese hot and cold dishes were available. Good fast wifi available and comfy chairs.



CHINA EASTERN AIRLINES FIRST CLASS LOUNGE REVIEW  - SHANGHAI PUDONG AIRPORT

Date :   22 October 2011

Review by : Andrew Nethercott (China)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Lounge has been refurbished to include uncomfortable seating, used to be a nice comfy lounge. Snacks and drinks not too bad. Not a place to spend 6 hours (any more).



CHINA EASTERN AIRLINES FIRST/BUSINESS CLASS "DOMESTIC" LOUNGE REVIEW  - BEIJING AIRPORT

Date :   15 September 2011

Review by : Chris Anderson (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Small lounge close to gate 46 at terminal 2, with portable wall surrounds to divide from the rest of the waiting area, quite noisy because of the walls and also very busy as were all other lounges. Simple snacks and drinks available plus cold Tsingdao beer and red wine. Not bad for a domestic lounge.



CHINA EASTERN AIRLINES FIRST/BUSINESS CLASS "INTERNATIONAL" LOUNGE REVIEW  - SHANGHAI PUDONG AIRPORT

Date :   15 September 2011

Review by : Chris Anderson (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Pretty good lounge, PVG has lounges located at most international gate ares so not overcrowded. Good selection of hot food and snacks when I was there around 6pm and good bar variety too. Wifi worked well and English papers and magazines available too.



CHINA EASTERN AIRLINES FIRST CLASS LOUNGE REVIEW  - LAX LOS ANGELES AIRPORT

Date :   18 September 2008

Review by : M Labanich

4 Star Rating

Lounge Comfort

4 Star Rating

Lounge Cleanliness

4 Star Rating

Bar & Beverages

3 Star Rating

Catering

3 Star Rating

Washroom/Showers

5 Star Rating

Internet / Wifi

4 Star Rating

Staff Service

More than adequate lounge, separate from business class. Hostess helpful and friendly. Electrical outlets for last minute computer/ pda charging are abundant. Nice selection of hot/ cold food, both western and Asian; as well as alcohol, sodas and water. I would like to see more Western magazines and newspapers other than the LA Times, but that would be the only, minor, criticism.



CHINA EASTERN AIRLINES FIRST CLASS LOUNGE REVIEW  - SHANGHAI AIRPORT

Date :   24 January 2008

Review by : R Min

4 Star Rating

Lounge Comfort

4 Star Rating

Lounge Cleanliness

3 Star Rating

Bar & Beverages

3 Star Rating

Catering

1 Star Rating

Washroom/Showers

1 Star Rating

Internet / Wifi

4 Star Rating

Staff Service

In general this lounge was an average one to all the ones I been to. This lounge was also empty. They had a bad section of food but it tasted okay. The lounge felt and looked boring. The lounge had no internet but it had power points. The bathrooms were good but lacked showers. The staff were friendly.





 

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