Air China First Class and Air China Business Class Lounge customer reviews

Air China customer travel guide

Air China Passenger Trip Reviews

Air China First & Business class Lounge Reviews

Air China Economy class seat reviews

Air China First & Business class seat reviews

Air China Passenger seat tips

Air China Aircraft Seat Plans (22 aircraft types)

AIR CHINA DOMESTIC FIRST CLASS LOUNGE REVIEW  - T3, BEIJING AIRPORT

Date :   29 October 2012

Review by : R Salzer (USA)

My wife and I visited the Air China First Class Lounge at PEK on October 8. We were flying United Global First to Washington DC IAD. We had 3 hours to departure at 6:20PM. When we entered the Lounge we found it to be very warm, actually hot. It is a very large lounge and there were very few people there at the time. There were about 6 people working the front desk but I never saw any Air China Agents working in the lounge. The seting was leather chairs, fairly comfortable with a small table between seating for 2. There was hot food available but it didn't appeal to Western tast, mostly rice and soup We passed on the food. Some snacks, the kind you scoop out of a jar with a spoon. The guy who was there before us had his hand in all the jars without the spoon so we passed on them also. Next we tried the bar. Self service with very little selection. I only saw Chinese beer in the cooler, about 10 bottles of the usual liquor and mixers in the cooler. There was ice, but it is not a good idea to use ice unless you know it was purified. No way to know that, no one to ask. There were two bottles of Chinese "Great Wall" brand. One was dry red and the other was a cab. We tried the cab then switched to club soda. Star Alliance airlines should inspect this lounge and demand that Air China make necessary changes to bring it up to international standards. If you are going to use the Air China Beijing Lounge, don't expect too much.

AIR CHINA DOMESTIC FIRST & BUSINESS CLASS LOUNGE REVIEW  - T3, BEIJING AIRPORT

Date :   11 September 2012

Review by : Weiyuan Tan (China)

Quite spacious and busy lounge with nearly all facilities a passenger can demand. Luggage storage, computer stations, comfortable resting area, hot food, beverages, separate sleeping/shower/TV rooms, and digital flight information board. Since it is located on 4F, you can also have a good view of the T3 terminal. There is another, new Air China domestic lounge located in 2F, no hot food is on offer, but the lounge is much quieter.

AIR CHINA (JAPAN AIRLINES) BUSINESS CLASS LOUNGE REVIEW  - KANSAI INT'L AIRPORT

Date :   22 May 2012

Review by : D Goodwin (Canada)

I waited one hour at the JAL lounge between gates 37 and 38. The lounge was comfortable enough, with WiFi internet connections, bathrooms and comfortable chairs. What I found very disappointing was the food. Apart from a few croissants, a few cookies and a cauldron of clam chowder, there was no food. There were two "no Halal" signs that I found rather funny. One was funny because it was set up amongst the few croissants and cookies - nothing was halal because there was almost nothing there, I thought. The other was set up amongst all the bottles of spirits at the wet bar. Gee, couldn't they find any halal alcohol? At this lounge, JAL comes off looking cheap.

AIR CHINA FIRST CLASS LOUNGE REVIEW  - XIAMEN AIRPORT

Date :   28 November 2011

Review by : H Stevens (Singapore)

Was there on a stop-over from Singapore to Beijing. Very nicely decorated lounge. Comfortable seats. TV screen with Chinese channel. Separate smoking room. Not a quiet lounge, all announcements with flight information given on the speakers (since this a busy airport, there are continuous and very loud announcements). Very poor food choice (one soup, 2 oriental dishes and some breads and instant noodles) for food. No wine, only drinks in cans (including some beers), coffee, tea. Staff with no smiles at all, tables only cleaned after persons leave (I was there for 4 hours). No real complaints apart from the noise.

AIR CHINA BUSINESS CLASS LOUNGE REVIEW  - T3, BEIJING AIRPORT

Date :   28 November 2011

Review by : H Stevens (Singapore)

Very nice and quiet when we were there. Big issue is that warm food is only served from 06.30 till 09.00 and 11.00 till 19.30. Too bad if your flight is at 23.30. Some snacks available, and limited beverages (3 choices of tea) coffee, coke, fanta, beer, juices, one choice of red wine/white wine. If you want something hot there are instant noodles. Free wireless okay and fast. No TV screens, no announcements of flights. Good staff service though.

AIR CHINA FIRST CLASS LOUNGE REVIEW  - BEIJING AIRPORT

Review by : R Musgrave

Date :   20 January 2009

Its okay, but does not come close to First class lounges of other Asian airlines (eg Cathay, Thai, ANA etc). The staff here were miserable - no smiles, no chat ... no nothing really except to check the boarding pass / invitation as if it was a top secret document. Hot food was available at one end of the lounge, but this is geared totally to Chinese style, and little else on offer. The washrooms have TV on the wall, and annoying cleaning staff that stand around expecting you to give them a tip !? Certainly not a memorable lounge and had expected better from Air China, since this is really quite new in 2007?

AIR CHINA FIRST CLASS LOUNGE REVIEW  - BEIJING AIRPORT

Review by : M Lars

Date :   20 August 2008

Nice Lounge, but when you ask for Champagne, nobody knows what is champagne! The white and red wine was around 2-3 weeks open and not drinkable. No food - only peanuts and other nuts. People are very polite, but do not understand English. Internet WLAN works . Only small smoking room - no smoking lounge.

AIR CHINA BUSINESS CLASS LOUNGE REVIEW  - CHENGDU AIRPORT

Review by : Shane Tarr

Date :   29 June 2008

Very basic lounge with little by way of food selection - mostly packaged foodstuffs - and very limited beverages. Even the Chinese Tea is of poor quality. Reading materials, even in Chinese language are very limited and no internet access. However, it does have a toilet with a heated seat! Because the airport has an open departure gate system probably few advantages spending time in this lounge.

AIR CHINA BUSINESS CLASS LOUNGE REVIEW : BEIJING INTL AIRPORT

User: H RUTZ

Date of use:  3 November 2007

In general, this is a very dreary lounge. Very crowded on all of my visits making it difficult to find a seat. Rather dark with no natural light. Snack and beverage is all right but don’t expect anything filling. Access to an internet connection is nearly impossible with people waiting turns. Smoking section is enclosed but very small and the smoke comes back into the large room. Not pleasant for either the smokers (no room) or the non-smokers. In general, I have found sitting at the gate to be happier experience.

AIR CHINA BUSINESS CLASS LOUNGE REVIEW : SHANGHAI PVG AIRPORT

User: STEVE BANINCZKY

Date of use:  25 January 2007

Lounge had comfortable lounge chairs. Food was also adequate with hot and cold dishes. sandwiches and rolls in the fridge along with Beer and soft drink. Spirits also available.

Not a large room, however a good place to get away from the masses, unless you needed a smoke.

AIR CHINA BUSINESS CLASS LOUNGE REVIEW  : BEIJING INTL AIRPORT

User: JEFF PUG

Date of use:  10 May 2006

Air China's international business class lounge is rudimentary at best. There are separate lounges for first & business class passengers.

There is complimentary internet access but this tended to be very slow. Open bar & light snacks are available. The room does not seem to be staffed adequately to handle the large number of passengers using the facilities as garbage & dirty dishes lingered for considerable amounts of time.

Seating is very primitive, arranged in rows of seats like a regular waiting room.