AIR CHINA customer travel guide

  Air China official 3-Star Ranking

  Air China Lounge Reviews

  Air China Passenger Trip Reviews

  Air China Economy class seat reviews

  Air China Passenger seat tips

  Air China First & Business class seat reviews

  Air China Aircraft Seat Plans

  Destinations & Aircraft Fleet Guide

AIR CHINA FIRST CLASS LOUNGE REVIEW  - BEIJING AIRPORT

Review by : R Musgrave

Date :   20 January 2009

Its okay, but does not come close to First class lounges of other Asian airlines (eg Cathay, Thai, ANA etc). The staff here were miserable - no smiles, no chat ... no nothing really except to check the boarding pass / invitation as if it was a top secret document. Hot food was available at one end of the lounge, but this is geared totally to Chinese style, and little else on offer. The washrooms have TV on the wall, and annoying cleaning staff that stand around expecting you to give them a tip !? Certainly not a memorable lounge and had expected better from Air China, since this is really quite new in 2007?

AIR CHINA FIRST CLASS LOUNGE REVIEW  - BEIJING AIRPORT

Review by : M Lars

Date :   20 August 2008

Nice Lounge, but when you ask for Champagne, nobody knows what is champagne! The white and red wine was around 2-3 weeks open and not drinkable. No food - only peanuts and other nuts. People are very polite, but do not understand English. Internet WLAN works . Only small smoking room - no smoking lounge.

AIR CHINA BUSINESS CLASS LOUNGE REVIEW  - CHENGDU AIRPORT

Review by : Shane Tarr

Date :   29 June 2008

Very basic lounge with little by way of food selection - mostly packaged foodstuffs - and very limited beverages. Even the Chinese Tea is of poor quality. Reading materials, even in Chinese language are very limited and no internet access. However, it does have a toilet with a heated seat! Because the airport has an open departure gate system probably few advantages spending time in this lounge.

AIR CHINA BUSINESS CLASS LOUNGE REVIEW : BEIJING INTL AIRPORT

User: H RUTZ

Date of use:  3 November 2007

In general, this is a very dreary lounge. Very crowded on all of my visits making it difficult to find a seat. Rather dark with no natural light. Snack and beverage is all right but don’t expect anything filling. Access to an internet connection is nearly impossible with people waiting turns. Smoking section is enclosed but very small and the smoke comes back into the large room. Not pleasant for either the smokers (no room) or the non-smokers. In general, I have found sitting at the gate to be happier experience.

AIR CHINA BUSINESS CLASS LOUNGE REVIEW : SHANGHAI PVG AIRPORT

User: STEVE BANINCZKY

Date of use:  25 January 2007

Lounge had comfortable lounge chairs. Food was also adequate with hot and cold dishes. sandwiches and rolls in the fridge along with Beer and soft drink. Spirits also available.

Not a large room, however a good place to get away from the masses, unless you needed a smoke.

AIR CHINA BUSINESS CLASS LOUNGE REVIEW  : BEIJING INTL AIRPORT

User: JEFF PUG

Date of use:  10 May 2006

Air China's international business class lounge is rudimentary at best. There are separate lounges for first & business class passengers.

There is complimentary internet access but this tended to be very slow. Open bar & light snacks are available. The room does not seem to be staffed adequately to handle the large number of passengers using the facilities as garbage & dirty dishes lingered for considerable amounts of time.

Seating is very primitive, arranged in rows of seats like a regular waiting room.