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Customer Rating = from 1.0 (very poor) to 5.0 (excellent)

BUSINESS CLASS LOUNGE : BEIJING INTL AIRPORT

User: H RUTZ

Date of use:  3 November 2007

In general, this is a very dreary lounge. Very crowded on all of my visits making it difficult to find a seat. Rather dark with no natural light. Snack and beverage is all right but don’t expect anything filling. Access to an internet connection is nearly impossible with people waiting turns. Smoking section is enclosed but very small and the smoke comes back into the large room. Not pleasant for either the smokers (no room) or the non-smokers. In general, I have found sitting at the gate to be happier experience.

BUSINESS CLASS LOUNGE : SHANGHAI PVG AIRPORT

User: STEVE BANINCZKY

Date of use:  25 January 2007

Lounge had comfortable lounge chairs. Food was also adequate with hot and cold dishes. sandwiches and rolls in the fridge along with Beer and soft drink. Spirits also available.

Not a large room, however a good place to get away from the masses, unless you needed a smoke.

BUSINESS CLASS LOUNGE  : BEIJING INTL AIRPORT

User: JEFF PUG

Date of use:  10 May 2006

Air China's international business class lounge is rudimentary at best. There are separate lounges for first & business class passengers.

There is complimentary internet access but this tended to be very slow. Open bar & light snacks are available. The room does not seem to be staffed adequately to handle the large number of passengers using the facilities as garbage & dirty dishes lingered for considerable amounts of time.

Seating is very primitive, arranged in rows of seats like a regular waiting room.