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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


EVA Air Business Class Lounge customer reviews



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EVA AIR "STAR" BUSINESS CLASS LOUNGE REVIEW  - TPE, TAIWAN TAOYUAN AIRPORT

Date :   20 February 2013

Review by : G Graham (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

We had the opportunity to use the Eva Air lounge in Taipei during a layover to Hong Kong. Eva Air has four lounges here - Star, Infinity, Garden, and the Club. We went into each lounge and ultimately settled in the Star Lounge. Each lounge has its own atmosphere and style. The Star and Infinity lounges are connected with the same reception desk. Plenty of food and drink options are available along with showers in the Star and Infinity lounges. Seating is abundant and comfortable. Wifi is available. I was very impressed with the regular cleaning of the washrooms and lounge. The staff was very friendly and professional.



EVA AIR BUSINESS CLASS LOUNGE REVIEW  - BANGKOK SUVARNABHUMI AIRPORT

Date :   7 February 2013

Review by : D Bokr (Germany)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

At first a bit difficult to find. Signs are not well posted within the airport building. The lounge is light and spacious. Ample seating and good reading material. Flight departure announcements are made in the lounge. Catering very good. An excellent selection of Chinese, Thai and Western foods. Bathrooms clean. Free internet. Staff are quick at clearing empty plates etc from tables.



EVA AIR "MENZIES" BUSINESS CLASS LOUNGE REVIEW  - AMSTERDAM SCHIPHOL AIRPORT

Date :   7 February 2013

Review by : D Bokr (Germany)

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Catering

Washroom/Showers

Internet/Wifi

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Recommended

Menzies Lounge at Amsterdam is the lounge that EVA Air uses for its business class passengers. This lounge needs a facelift. The seats are old, saggy leather ones. Newspapers are creased and wrinkled. Catering is next to nothing. A few triangles of Dutch cheese with crackers and pot noodles that you add hot water to. One white and one red wine and the usual beverages. It lacks atmosphere. It is a real let down.



EVA AIR BUSINESS CLASS LOUNGE REVIEW  - TAIWAN TAOYUAN AIRPORT

Date :   7 November 2012

Review by : P Lee (USA)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

The lounge was relaxing, food was good, although they need more western style food. The staff was friendly and the lounge was well lit. Also, the lounge was clean and there was usable wifi.



EVA AIR BUSINESS CLASS LOUNGE REVIEW  - TAIPEI AIRPORT

Date :   6 August 2012

Review by : G James (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Warm welcome from staff. Very large lounge but somewhat impersonal. Not a lot of western food available. The showers were brilliant, kept clean by a nice staff. They were really shower suites with a miniature bedroom attached with wardrobe, vanity unit and dressing shelf. A joy to use.



EVA AIR BUSINESS CLASS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT

Date :   23 October 2011

Review by : H Jones (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Untidy and in a very poor condition. Very crowded, extremely poor selection of drinks and snacks. We just about managed to get a seat together in a cramped windowless corner and had to step over the lead of the lap top for the man next to us every time we got up. The toilets were in a poor condition as were the lounge seats. The staff barely cleaned the tables and seemed more intent on finishing their conversation in the kitchen area. The receptionist didn't even say goodbye when we left. I couldn't find a newspaper or any other reading material. Will not use this lounge again at LHR.



EVA AIR BUSINESS CLASS LOUNGE REVIEW  - TAIPEI AIRPORT

Date :  7 January 2011

Review by : S Wardle (Australia)

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Staff Service

This lounge is a shocker for their home base Eva Air need to do something to improve the standard. Food and drink was pretty poor I had a 36 hour stopover at this airport so I got to know this lounge all too well - if I never go back, that will be fine with me.



EVA AIR BUSINESS CLASS LOUNGE REVIEW  - BANGKOK AIRPORT

Review by : Kevin Tsai

Date :   31 May 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

It’s much better than the old airport, but there are still lot things that they could be improved. For instance, food section could do with more selection of hot food, and drinks also can be provided with more variety. Massage chairs were great and easy to use as well. Noticed that they have installed a shower, but it wasn’t a very high standard one, and it looked very shabby and basic . Only got two TV monitors of flight info on both sides, if you want to check your flight info, you have to walk a little bit to get it as it’s a very long lounge, could have installed more TV monitors in the middle.



EVA AIR BUSINESS CLASS LOUNGE REVIEW  - BANGKOK AIRPORT

Review by : Ernest Barger

Date :   30 May 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

All new modern design, good selection of food and drinks. Food changes during the day. Away from the other lounges but near EVA boarding gates. Very clean, bright, and comfortable.



EVA AIR BUSINESS CLASS LOUNGE REVIEW  - TAIPEI TAOYUAN AIRPORT

Review by : Y Leung

Date :   20 January 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

The airport lounge is long and narrow but not overcrowded. The business section has internet connection but no computers, unlike the EVA lounge in Hong Kong Airport. WiFi is free, however. Seats comfortable and lounge is clean. The food is passable but not excellent. I would expect the lounge in EVA's home base to be more elegant.




EVA AIR (BRITISH AIRWAYS) BUSINESS CLASS LOUNGE REVIEW  - NEWARK AIRPORT

Review by : Y Leung

Date :   20 January 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

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Washroom/Showers

Internet / Wifi

Staff Service

EVA Air flies to Newark only three times a week and does not have its own lounge. Its flight departs at 1030 pm and check-in begins three hours earlier. However, the business lounge operated by BA only allows EVA passengers to enter after 8:45 pm, and attempts at early entry would be stopped by a British Airways staff stating that this is their agreement with EVA. The lounge is small and crowded, and can barely accommodate all the EVA passengers. I hope EVA could negotiate with BA to accomplish a better terms of agreement so that passengers could use the lounge at least two hours prior to departure of the plane.




EVA AIR BUSINESS CLASS LOUNGE REVIEW  - HONG KONG AIRPORT

Review by : Y Leung

Date :   20 January 2009

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

EVA has its own lounge within a bigger one shared by a number of other airlines. It was empty when I entered the lounge for my afternoon flight to Taipei. I was greeted by a very charming lady who gave me a menu of light lunch with two or three main courses to choose from. I used the computer which has excellent internet connection. The meal arrived and the girl set the table nearby and the wonton soup I order was excellent. In general, an excellent experience.




EVA AIR BUSINESS CLASS LOUNGE REVIEW - BANGKOK AIRPORT

User:  Simon Welch

Date :   31 May 2008

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Staff Service

Very poor. The selection of food and drink was poor and had evidently not been updated for a long time, despite the main flight of the day leaving an hour later and the lounge being little used. Very little sign of the staff and overall a somewhat depressing experience.



EVA AIR BUSINESS CLASS LOUNGE REVIEW - TAIPEI CKS AIRPORT

User:  Graham Rudd

Date :   11 November 2007

Lounge Comfort

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Staff Service

What a poor lounge - for the main hub for an airline you would expect they would make every effort to roll out the red carpet and make it a memorable experience.




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