BRITISH AIRWAYS  First Class and Business Class Lounge customer reviews

BRITISH AIRWAYS CLUB WORLD TERRACES LOUNGE REVIEW  - WASHINGTON DULLES AIRPORT

Review by : S Wijesinha

Date :   3 May 2009

Can be somewhat crowded at times as one or two other airlines share this facility. Nice separate restaurant for BA Club World Sleeper Service pre-flight dining. No shower facilities and a rather small restroom only. Overall, it is stands out as a good lounge given what's currently available at IAD. Plans are underway to completely refurbish and convert from a Terrace

BRITISH AIRWAYS FIRST CLASS CONCORDE ROOM REVIEW  - LONDON HEATHROW AIRPORT T5

Review by : Bill Atkins

Date :   3 May 2009

I have used this lounge several times now and while it is comfortable and offers all one could need, it is not as special as it could be. There is not much staff enthusiasm and it lacks the crispness of the Sydney Qantas lounge. There were crumbs on my dining table when I arrived and the breakfast was at best, adequate. All in all not particularly memorable from a people, food and service point of view.

BRITISH AIRWAYS GALLERIES CLUB LOUNGE REVIEW  - LONDON HEATHROW AIRPORT T5

Review by : Ahmed Al-Zuhairi

Date :   3 May 2009

Used both the Galleries club lounge in Terminal 5 South and the Galleries club at the satellite building in T5B. At the galleries south, I went to the ElEmis Travel spa for a treatment and was told the next treatment would be too close to my flight, so opted for 15 minutes on the intelligent massage chair and it was truly worth it. The food in the lounge included cold salads, baguettes (ham or mushroom), fruits and cereals as well as a large choice of drinks. Plenty of seating was available and the cinema was empty so managed to take control of the remote and watch some tennis. Arrived at the T5B lounge which was much quieter and had the same facilities as that in T5 south lounge although it was smaller. At midday, sandwiches were put out as well as a some hot meals including soup, pasta and a curry. This lounge also had free internet, as well as shower facilities and the Elamis travel spa. Excellent lounges that i would recommend anyone flying out to experience.

BRITISH AIRWAYS FIRST CLASS LOUNGE REVIEW  - BERMUDA AIRPORT

Review by : A Mitchell

Date :   1 May 2009

Unexpected treat there being a First lounge at Bermuda (Club/Exec lounge was extremely busy). While only 17 seats and there being 14 pax on the flight, the lounge did nonetheless feel calm and exclusive. Good selection of drinks and snacks and a nice place to spend an hour or so before a flight.

BRITISH AIRWAYS "ORYX" BUSINESS CLASS LOUNGE REVIEW  - DOHA AIRPORT

Review by : Martin Brown

Date :   1 May 2009

This lounge is a shared lounge used by several airlines and American Express card holders, so I was expecting it to be full, however I was pleasantly surprised, more so as it was smaller than the old BA lounge in Heathrow T4 so there were plenty of seats available. The lounge was clean and attendants constantly went round clearing cups, plates etc. In one corner was the smoking room, which was actually pleasant to be in with fans with HEPA filters constantly running clearing the air, in fact it felt almost wrong to smoke in this room. Light snacks, sandwiches etc were available as were drinks with wines, beer, coffee, tea, juices and soft drinks available. The only complaints were if a lot of people are trying to get refreshments, the kitchen area can get crowded and hard to exit and there weren't any exterior windows from which to see the runways etc. Aside from those minor issues, a very pleasant relaxing lounge and one I look forward to using again.

BRITISH AIRWAYS TERRACES ARRIVALS LOUNGE REVIEW  - LONDON HEATHROW AIRPORT - T5

Review by : Neil Barker

Date :   20 January 2009

First time using the arrival lounge. Very impressed. Nice calm environment. Good selection of food and drinks. Very nice Elemis Spa - had a very refreshing facial. Staff very good at clearing tables away when passengers have left. Used a lovely spacious shower, attendant offered to press my shirt etc while showering. All in all a very nice way to finish a transatlantic flight.