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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Alitalia Business Class Lounge customer reviews



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ALITALIA BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Date :   31 August 2014

Review by : R Gibson (USA)

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Recommended

We were booked into a United BusinessFirst cabin, so we were given access to the Alitalia lounge, located in the lower level (read as basement) of the terminal. The check in desk upon entering is staffed by Alitalia employees who were fairly friendly. Since it was early (7:30 a.m.) we didn't expect too much. We weren't disappointed. The lounge is very dated with a bland color scheme - white and orange. There was a service station manned by a very unhappy looking gent who, despite his sour demeanor, provided efficient - albeit robotic - service. Coffee (American) was available but the cup is one that is normally used for cappuccino so not very large. Cappuccinos and espressos are available on request. The "food" consisted of cold cereals, sweet croissants and bread/butter with jam. Yogurts were also available, but without spoons. Since it was so early we weren't interested in cocktails, but the 'bar" consisted of bottles of mostly empty liquor save for the almost full bottle of sweet vermouth. Don't plan on having a drink in this lounge - there won't be anything available. Our flight was announced and we made our way to the gate. This "lounge" was really sad. United should be ashamed that this is what they offer their "premium" passengers.



ALITALIA "DOLCE VITO" BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Date :   31 August 2014

Review by : K Asher (Indonesia)

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Recommended

I'm writing from the lounge. What an absolute rip-off. I paid 30 Euros for the use of the lounge. It is loud and crowded, the food is cold and with very poor selection. The wine was poured in a plastic glass and was the tiniest quantity. There's lots of staff but they don't seem to care about much. The wifi does not work.



ALITALIA "GIOTTO" BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Date :   5 June 2014

Review by : Yau Siew (Canada)

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Recommended

The Alitalia lounges at FCO are the worst I've experienced for any major airline. They're appalling. The selection of food is so dismal that I don't know why Alitalia even bothers putting anything at all out there. Unfortunately, if you travel through FCO, these wretched Alitalia lounges are what you get stuck with.



ALITALIA BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Date :   8 July 2013

Review by : Yau Siew (Canada)

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Recommended

The worst lounge I visited compared to Hong Kong, Toronto, Singapore, Beijing, San Francisco, Bangkok that I have been. No windows, no food available (time 11AM), only a drinks bar, no windows, male washroom had only two toilets (no urinals, so you have to wait for a simple pee). Most disappointing was after an 8 hour flight, I love to have a shower to refresh myself, but they ran out of shower kits (no towels, no soap, no shampoo). Never go this lounge. I cannot imagine that Alitalia's lounge in Rome is such poor quality.



ALITALIA BUSINESS CLASS LOUNGE REVIEW  - CONCOURSE G, ROME FIUMICINO AIRPORT

Date :   30 May 2013

Review by : C Wajsberg (Israel)

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Recommended

Never visited such a poor lounge before. Firstly no daylight as no windows in this lounge. Beside freshly made Italian coffee served by a friendly barman who has a little plate with some change to have every visitor understand what he wishes to receive, this lounge has the smallest choice of food. Food choice goes from sweet Italian croissant to greasy couscous. Some other small pieces of bread are available but not worth to be mentioned. There is one toilet in male lavatory and this one toilet is dirty, as are 3 showers of which two where mot working. Seating not bad and wifi works well but do not come to this lounge hungry.



ALITALIA LE ANFORE BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Date :   20 March 2013

Review by : E Agamennone (China)

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Recommended

Lounge was just fine: clean and conveniently located but overcrowded. Food and beverage was not you would expect from a business lounge in Italy: a few cold sandwiches, basic soft drinks and house wine. Overall an average/below average lounge.



ALITALIA BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Date :   13 December 2012

Review by : Charles Taylor (Australia)

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Recommended

Alitalia lounge, very much outdated as are the unfriendly staff. Quality of the refreshments and selection of such is poor. The lounge is on the inside of the terminal and has no windows, it is like a maze and appears to have no predetermined structure.



ALITALIA BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Date :   19 June 2012

Review by : D Bellemare (Canada)

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Recommended

Using this lounge in early mornings is really not pleasant: all you are offered for breakfast, in terms of food, are cheap and tasteless croissants and some other low quality focaccia type bread, nothing else. Very sub-standard!



ALITALIA BUSINESS CLASS LOUNGE REVIEW  - MILAN LINATE AIRPORT

Date : 18 September 2011

Review by : C Wolfhugel (UK)

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This lounge (accessible to other Skyteam travellers) is probably one of the worst I've seen in Europe. Colors are awful, comfort is quite limited, and facilities are just ridiculous - drinks server in a plastic cup with a very limited choice (Diet sodas not available!), nearly nothing in terms of food, and you wonder what the barmaid just does there so she looks bored.



ALITALIA BUSINESS CLASS LOUNGE REVIEW  - MILAN MALPENSA AIRPORT

Date : 1 August 2011

Review by : David Bielli (USA)

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What is going on Alitalia? What is going on with business class at one of their hubs? This lounge is awful, dark, unfriendly. No food choices. No internet except it might have been there, but did not work. Seats dirty.



ALITALIA BUSINESS CLASS LOUNGE REVIEW  - VENICE AIRPORT

Date : 2 May 2011

Review by : T Grimaldi (Italy)

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A new refurbished business lounge, inaugurated just 1 week ago. The lounge has free wi-fi, choice of food and drink is fair, with snacks and soft drink (and some italian wine). A very nice view on the runway and apron of the airport.



ALITALIA BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Review by : Sohil Kothari

Date :   30 August 2008

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Had the opportunity to use the Alitalia Business Lounge at the JFK airport, was pleasantly surprised by the lounge, with contemporary decor, and layout with enough comfortable seating space. Catering options were adequate. There were not enough power points to plug in a computer.




ALITALIA BUSINESS CLASS LOUNGE REVIEW  - ROME FIUMICINO AIRPORT

Review by : Sanjaya Widanapathirana

Date :   20 August 2008

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FCO to LHR in Business class. I was introduced to a small, shabby, crowded lounge which had no windows. The lounge was very uncomfortable, so uncomfortable that I left after a while and went into the Departure area. The Catering in the lounge is not bad, but there is a lot of room for improvement, and there are no cleaning staff in sight.







 

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