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First Class Airline Lounge reviews, Business Class Airline Lounge reviews and Frequent Flyer Lounge reviews written by fellow travellers, reporting on their experiences and the standards for Airline Lounges at airports across the world


Finnair Business Class Lounge customer reviews



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FINNAIR BUSINESS CLASS LOUNGE REVIEW  - HELSINKI AIRPORT

Date :   23 October 2014

Review by : Trevor Young (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

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Recommended

Pleasantly surprised by this lounge. Choice of various styles of seating. Plenty of hot food choices which was good as we had a five hour layover. What was exceptional was seeing a chef testing the temperature of the food in trays. I have not seen this before anywhere, and many times endured cold offerings even in so called first tier airlines. Most impressed with Finnair for this.



FINNAIR BUSINESS CLASS LOUNGE REVIEW  - HELSINKI AIRPORT (GATE 36/37)

Date :   22 August 2014

Review by : M Aylward (UK)

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Recommended

This was our first visit to this Lounge - what a disappointment! We arrived just after 1300 hours and were looking forward to some nourishment before our return flight to the UK. But the only food on offer was a vegetable soup with cheese, some limp brown chopped up lettuce, tasteless beetroot - the potatoes, tomatoes, cucumber and coleslaw were all empty! To make matters worse there appeared to be no one on duty to replenish these dishes. Even the apple cake had dried out! Very disappointing considering it was the height of the lunch hour. The drinks were plentiful and varied. As others have said the lounge had obviously been recently refurbished, but all the Loungers on the upper level and the comfortable seats were occupied leaving just "plastic like" moulded chairs and tables? Not the best! To make matters worse, an hour later saw an invasion of passengers for the far east and when we went to refill our glasses - as if by magic - suddenly there was Minestrone soup, a hot chicken and rice dish, hot dogs, a selection of fresh salads, a selection of breads and fresh fruits. Sorry Finnair but my fare included the entry price to this Lounge I we were entitled to parity of service - which we certainly did not get.



FINNAIR BUSINESS CLASS LOUNGE REVIEW  - HELSINKI AIRPORT

Date :   13 August 2014

Review by : K Singer (Australia)

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Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

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Recommended

Used the Non Schengen Lounge for our late night departure ex Helsinki. The Lounge was clean and very comfortable with plenty of choices for Drinks both Alcoholic and Soft Drinks. As this was the last flight for the night there were only a few limb lettuce leaves and Soup left so if you planned to Eat before the flight you would be very disappointed!



FINNAIR BUSINESS CLASS LOUNGE REVIEW  - HELSINKI AIRPORT

Date :   31 March 2014

Review by : N Singh (Canada)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

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Recommended

Beautiful lounge but lacks in the food category. We each paid 48 euros and thought it might be a good alternative to dinner but at 7:10pm there was no dinner in sight and no real food other than salad, soup and bread. Lots of drinks available but in general quite disappointing, due to no other food/ snacks available. Wouldn't recommend it if you are mainly looking for a meal and drinks.



FINNAIR BUSINESS CLASS LOUNGE REVIEW  - HELSINKI AIRPORT

Date :   10 January 2014

Review by : Antony Miller (UK)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Helsinki was cold, grey and closed, it being 12th Night public holiday, and so we resorted to a long wait in the Finnair lounge. Catering is quite simple but delicious, much better than having endless choices of tepid offerings you don't want. Staff, charming, couldn't do enough. The lounge, large and calm. Lots of Finnish understated design and the raised area with the recliners is the height of deliciousness. When it is crowded, the centre can be a little canteen like but crowds are crowds, and the staff do a brilliant job.



FINNAIR BUSINESS CLASS LOUNGE REVIEW  - HELSINKI AIRPORT

Date :   15 November 2013

Review by : E Barday (Norway)

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Lounge Cleanliness

Bar & Beverages

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Recommended

The most uncomfortable chairs in a lounge I've been in. Not relaxing at all! Whoever designed this lounge is a designer - not a business traveler! Very limited selection of food that did not look attractive at all. A few cheap wines and some beer.



FINNAIR BUSINESS CLASS LOUNGE REVIEW  - HELSINKI AIRPORT

Date :   16 September 2013

Review by : F Felstead (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

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Recommended

Unimpressive. Low slung Scandinavian furniture - all style, no comfort. A five hour transit ended in a sore back. Food supplies are meagre - a few limp salad leaves and a lacklustre pumpkin soup. Plenty of alcohol, but not much to soak it up with. The place is littered with dirty crockery and glassware - the attendants only cruise by every now and then to clear it all away. No soap in the women's toilet and the men's urinal (I'm told) smells. Expected better. This is one of the most frugal lounges I have been in.



FINNAIR BUSINESS CLASS LOUNGE REVIEW  - HELSINKI AIRPORT

Date :   1 August 2013

Review by : H Kohler (Australia)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

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Recommended

There was not much food, a few salad leaves, that was it, bearing in mind that the lounge was half full. The toilet was dirty. Considering that this is the flagship lounge of Finnair. You can really see cost cuttings in that lounge. This lounge has not much to offer.



FINNAIR (NON-SCHENGEN) BUSINESS CLASS LOUNGE REVIEW  - HELSINKI AIRPORT

Date :   8 July 2013

Review by : A Swensson (Sweden)

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Lounge Cleanliness

Bar & Beverages

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Recommended

The few dishes that are offered weren't replenished at my visit. In some cases I was met by an empty serving tray of a few odd pieces of crumbles. Drink section was extremely dirty, with a lot of spills that weren't cleaned up. The soda machine was leaking. Seating area was better cleaned, but I already felt uneasy from the food and drinks section, and left soon. There are other lounges in HEL airport, maybe better chose another one, even if it means you need to pay for your entry.



FINNAIR BUSINESS CLASS LOUNGE REVIEW  - HELSINKI AIRPORT

Date :   30 May 2013

Review by : A Swensson (Sweden)

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet/Wifi

Staff Service

Recommended

Very noisy as the lounge was filled over its capacity. It was not the relaxing place you want between flights. Stylish, yes. But I found it to be stress-inducing, not relaxing. The spa-section mentioned below is closed for good, and the lounge offers nothing out of the ordinary. In fact it doesn't even offer the ordinary. The food sections cannot be called a food section. It has some cookies and sodas. There is a bar with a very nice bartender, but the drinks offered were of the lower quality. If you like food and decent drinks you need to pay extra.



FINNAIR BUSINESS CLASS HELSINKI VIA LOUNGE REVIEW  -  HELSINKI AIRPORT

Date : 18 September 2011

Review by : Andrew Pickles (Australia)

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Lovely calm Nordic feel to lounge. Unfortunate that they did not plan it in a part of the airport with views of the runways. Views of air bridges are not inspiring. That said, the facilities are great. Apple computers, Marimekko and Iitala crockery - very stylish. A much improved food selection which I would have liked to have enjoyed more of, but saved myself for inflight meal HEL-SIN. Comfortable seating and a choice of tables and chairs, lounge sets or recliners.



FINNAIR BUSINESS CLASS LOUNGE REVIEW  -  HELSINKI AIRPORT

Date : 15 June 2010

Review by : Jan Willem Pronk

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This is the much heralded Finnair long haul lounge in Helsinki. Finnair flights from Europe and Asia arrive and depart within a few hours time frame in the afternoon. meaning the airport and in particular the lounges fill up during those hours. This new VIA lounge has a pleasant and light northern-european design but still feels a bit claustrophobic because of the number of people and the high-density seating. Staff welcoming and free Wifi available. Food and drink situation however not great. Limited choice and low quality (wine from a tap for example). The spa section is free for the highest status members of the Finnair FF program but not for the same level One World frequent flyers.



FINNAIR BUSINESS CLASS LOUNGE REVIEW  -  HELSINKI AIRPORT

Review by : Matt Adam

Date :   11 November 2007

Lounge Comfort

Lounge Cleanliness

Bar & Beverages

Catering

Washroom/Showers

Internet / Wifi

Staff Service

Not really up to scratch in terms of space or facilities. It feels like an original frequent flyer lounge from when they first appeared twenty years ago. Limited computers and inadequate toilet/shower facilities.





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