AIR FRANCE First Class and Business Class Lounge Customer Reviews

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AIR FRANCE SKYTEAM ELITE PLUS "LE PATIO" LOUNGE REVIEW  - PARIS ORLY AIRPORT OUEST

Review by : Paul Van Alsten

Date :   9 February 2010

"Le Patio" lounge is located on the 1st floor of Orly-Ouest Hall 2, just after the security check. Staff is very polite and friendly. Lounge is clean and seats are comfortable with a nice view on the apron. There are three free internet computers - all were working properly. Quite a large selection of newspapers but most of them in French and only two in English. The huge disappointment is the poor food and drinks. For hot drinks there are only vending machines - the same type as in gas stations. The choice for cold beverages is a bit larger but only small cans are offered. Forget about food - at any time of the day the lounge offers only chips or biscuits!

AIR FRANCE BUSINESS CLASS LOUNGE REVIEW  - PARIS CDG AIRPORT - Terminal 2

Review by : Justin Smith

Date :   1 February 2010

The staff are reasonably polite but that's where the positives end. We were both starving when we got to the lounge at 6pm, but there was no hot food. I then decided to have some cold food, but there was hardly any of that either! What is the use of crackers without cheese or butter? Only Air France knows the answer to that. All they had was crisps. On complaining to the staff I was told since "a few months ago" they only serve food at certain times. When they did eventually serve the much awaited fare, it was tepid soup and that was about it.

AIR FRANCE / SKYTEAM BUSINESS CLASS LOUNGE REVIEW  - ZURICH AIRPORT

Review by : B Coicadin

Date :   1 October 2009

Basic lounge upstairs of the main alley in the terminal. No view except over the shopping corridor below. Limited range of food except crisps, biscuits. Even during lunch hours, disappointing. Drink range adequate so is the reading material. Couple of pc with free internet access, good but faulty connection. Toilets are outside the lounge.

AIR FRANCE BUSINESS CLASS LOUNGE REVIEW  - JOHANNESBURG AIRPORT

Review by : Mahul Shah

Date :   14 July 2009

Very modern looking retro lounge. It has several work stations and free wifi. Several staff had occupied one corner, and were trying to hide while being noisy and consuming lounge food and beverages. Food included crisps, fruit, pies, quiches, sandwiches. There was a self service bar with wines, beers, soft drinks, coffees, sparkling wine and spirits. Good choice. Not too much reading material.

AIR FRANCE BUSINESS CLASS LOUNGE REVIEW  - SHANGHAI PUDONG AIRPORT

Review by : Richard Dalgleish

Date :   1 May 2009

Not a good experience, Despite Pudong having a lot of lounges, passengers from several flights seem to be packed into just 1 so that the staff end up trying to find seats for guests. The welcome was poor along the lines of "voucher, sit down". Food poor no white wine only red and a request for white was met with a simply "no". In the end we moved out To the main concourse as it is quieter, more pleasant and far less crowded. What is the point of paying extra for this?

AIR FRANCE BUSINESS CLASS LOUNGE REVIEW  - RIYADH AIRPORT

Review by : A Hetier

Date :   31 December 2008

I wonder if we are talking about the same lounge here. There are two international terminals, one for Saudi Arabian airlines and one for all other airlines. At the "foreign" international terminal the lounge was crowded and obviously too small, but let's say it did the job: a seat, free drinks, free Wi-fi. Women can access the lounge and sit anywhere (it is not separate). There are large TV screens and staff announce flights on time.

AIR FRANCE BUSINESS CLASS LOUNGE - ROME FCO AIRPORT

User: K Losse

Date:  31 May 2008

The lounge is pretty basic. Small, not particularly well kept. Chairs are worn and electric outlets were not adapted to American plugs. The highlight of the lounge is the older man who works there, who showed me how to pour my sweet Vermouth properly (over ice). Lounge has a decent supply of newspapers.

AIR FRANCE BUSINESS CLASS LOUNGE - MUMBAI AIRPORT

User: F Butler

Date:  11 April 2008

Good selection of food and drinks, both alcoholic and non-alcoholic, however the seats are the most uncomfortable I have even seen. This is definitely not a lounge you would want to spend a lot of time waiting for a flight! Their old lounge was far more comfortable. Air France need to look into making this more comfortable for passengers, especially in this age when increasing security issues make longer stays at the airport more and more common.

AIR FRANCE BUSINESS CLASS LOUNGE - LOS ANGELES AIRPORT

User: Martin Donovan

Date:  11 April 2008

Uncomfortable, crowded, shared with KLM. Not many magazines. Packaged crackers and cookies. Really a drag. No WiFi and no computers provided.

AIR FRANCE BUSINESS CLASS LOUNGE - NEW YORK JFK AIRPORT

User: Joel Costi

Date:  24 January 2008

Lounge next to the gate, easy for check in, good choice of wine and champagne. Food available for the passengers of the latest flight (11pm) - choice of chicken tandoori, different smoked fishes, salad and grilled veg, pastries. It permits to have a light dinner and try to sleep more time onboard. Two computers with wifi available, good choice of french newspapers.

AIR FRANCE BUSINESS CLASS LOUNGE - PARIS CDG T5 AIRPORT

User: Anne Gray

Date:  14 January 2008

This is the worst lounge I have ever been in. Very poor choice of drinks and only bags of crisps to eat. Chairs all sticky.