XL Airways France Passenger Reviews and XL Airways France Customer Trip Reports     No Ranking Awarded       Add your XL Airways France Review   No XL Airways France Star Ranking   Airline Reviews : A-Z Index   Customer Review scoring : XL Airways France   3.5 out of 10 15 reviews

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	XL Airways France Customer review :  20 May 2013 by S Nanavati    (USA)
	Rating : 7/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	CDG-JFK. New aircraft. Dinner served a couple hours after take off. Plenty filling. Seats are similar to what is found on a regional jet - less width, less legroom and they put 9 across on an A330-300. Paid $650, which is a bargain. Return flight was not full, requested a row to myself, which was granted. Video on overhead monitors - one movie and a couple shorts. Unlike JFK, boarding was by row from Paris. Flight left on time, arrived on time.

	XL Airways France Customer review :  20 May 2013 by S Nanavati    (USA)
	Rating : 7/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	JFK-CDG. Flight left at midnight. New aircraft. No meal after take off, breakfast at landing - which was of better quality than I've been served on many American carriers. At other times, drinks were a la carte. Seats are similar to what is found on a regional jet - less width, less legroom and they put 9 across on an A330-300. BUT, the ticket price was $650, which was nearly $400 less than Air France. Flight was full, difficult to sleep due to limited recline. Audio available in each seat. Video on overhead monitors - one movie offered. Boarding was odd, no announcement so it was a free for all. Bottom line: I got to Paris with my luggage and paid only $650. The is a value airline, but I have better things to do with $400 than give it to a legacy carrier.

	XL Airways France Customer review :  20 May 2013 by H Gomez    (Spain)
	Rating : 5/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Flew XL Airways, JFK-CDG last week. Its a low cost airline, so you get what you pay for. Tickets are always really cheap, but it has its toll. The plane was a brand new A330 with 400 souls inside, so be patient. The check-in was probably the slowest I have seen in my life. They have a strict 1 bag, 20 kgs policy and they could even charge you extra if your suitcase is a bit big, even if its empty, so check terms and conditions before buying a ticket.. No IFE on board, no drinks or snacks, just a breakfast upon arrival. Small seats, little leg room, but for half the price than anyone else.

	XL Airways France Customer review :  20 May 2013 by B Rogers    (USA)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	JFK-CDG. There was no online check-in or assigned seating. My carryon was weighed - backpack containing my purse and newspaper which I had to remove so it would weigh under 5 kilos. Luggage was piled to the side of check-in which was a hint of what was to come. Boarding was a nightmare as it was first come first served and not seating by rows or sections. 2 cups of water and 1 meal later we arrive and promptly find 2 of our party's luggage missing. It appeared that over 50 other passengers where missing their luggage. It is now day 3 of no luggage and I have nothing good to say about this airline.

	XL Airways France Customer review :  4 February 2013 by A Khoo    (Singapore)
	Rating : 3/10 Cabin Flown Premium Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	We flew XL France out of Paris. Searching their website was most unhelpful. Unlike Air Asia, Tiger Air and Jetstar (all are low cost carriers in Asia), we found XL France website the least interactive with customers. Our attempts to communicate with XL France to purchase two seat upgrades met with a "wall". We had to get friends in Paris to talk to them. Otherwise, food in Premium economy was good. What saved. The day was a stewardess, who was very professional with her excellent service to all. Leaving today 2013, for Paris fm Cancun and am told by XL I can only purchase an upgrade at the airport. So it means leaving early to wait in queue. You wished XL France could be more customer friendly.

XL Airways France customer review :  10 August 2012 by A Kumar   (USA)

XL Airways France is a charter airline that has recently entered the US market. I flew SFO to CDG non-stop and paid $500 less per person, than I would have on Air France. That's considerable savings! I read you get what you pay for - well, I happen to have flown Air France also, and they are no different than XL Airways France. The economy in XLF is very similar to Air France, with the exception of IFE/ individual screens. You get two meals on a 10 hour flight - a warm meal after take off and a cold meal before landing. One my first leg, I upgraded to Premium Economy for a measly $39. The only difference is a few extra inches of leg room (barely noticeable) and leather seats. You still don't get individual screens (only in Galaxie Class or First Class). Crew is extremely friendly and bilingual.

XL Airways France customer review :  2 August 2012 by Jean-Marie Humeau   (France)

I just come back from a trip to the west coast: CDG-SFO-CDG. For the first time, I flew on XLAirways. The check-in was quite good. However, the boarding was a little bit of a mess in Paris. There were mothers with babies who had not been even taken care of. During the flight, the kindness of the crew was quite good, and its efficiency too. Seats would have leant a bit more, you could have thought you were in business class.

XL Airways France customer review :  3 July 2012 by T Kerr   (USA)

Flew SFO-CDG on 2 Jun 2012 and return CDG-SFO on 30 Jun. Good flights in both directions. Economy seats are standard Airbus seats in 3-3-3 configuration on A330. Meals are typical airline fare. No matter what airline you fly, always best to get a good pre-flight meal if in economy. One must recognize that the meal is simply to help pass the time. Whatever deficiencies others express about XL Airways are made up by the personable flight crew and the great fare prices. Check in was very efficient in San Francisco; typically Gallic in Paris.

XL Airways France customer review :  13 June 2012 by Robert Preston   (France)

Paris-San Francisco in GALAXIE Class. Friendly service, good food, decent amenity kit and I liked the films on the video player. The plane is older, but comfortable enough and the service makes up for it. The price for Galaxie is comparable to premium economy - and their service is far better than Air France. XL Airways is a great alternative and I'm glad they are doing the Paris-SFO, LAS and NYC route. Good value for money! They need to add a lounge for Galaxie and maybe think about a loyalty program. I will fly them again over AF any day.

XL Airways France customer review :  1 September 2011 by C Rochell   (USA)

I have traveled 6 times between New York and Paris over the last two years, have found the airline reliable, the crew to be friendly and efficient.

XL Airways France customer review :  2 August 2011 by M Stevenson   (USA)

My son and I have flown twice on XL mainly because we are on a budget to get to Paris. The seats are tiny and often the crew forget to translate what is being said into English. The crew in the cabin are good, considering the long flights. The meals are horrible, I recommend eating in the airport prior to boarding. If you don't mind getting up and going to find the crew, yes, there is enough water, I recommend you bring a big bottle. The first time we flew, the toilets backed up, the second time, no problems. Movies were in French only on 1st flight, that was fixed on the second flight. Overall, you get what you pay for, so I will fly them again.

XL Airways France customer review :  11 July 2011 by D Bowen   (USA)

We booked 3 tickets from JFK in New York City to Paris, France because they were a great value on an online booking service. We did not recognize the name of the airline and after booking we started to research comments of those who had used XL. Most all of the comments were bad and we assumed it would be a bad experience. Both flights were on time to the minute. The boarding was fast and easy on both ends, JFK & CDG. The airline attendants were both friendly and helpful! The food was good and there was plenty, we did not finish eating all of ours. There was enough water so don't worry about taking your own. We have to fly on a regular basis and would choose XL Airways France again. These were among the best flights we have ever had. The only down side was that the seats were small and we are small people so that might be an issue but our flight was only 7 hrs so it didn't bother us. Also we don't know French and most of the details on the Internet are in French. We were assigned our seats when we checked in but there was no problem with getting our seating together. Everyone seemed happy on our flight and I did not hear one complaint.

XL Airways France customer review :  28 June 2011 by Thomas St. Pierre   (USA)

I travelled on XL, I was worried about my trip, because there is very little information about XL. The trip was fine. We arrived at JFK 3 hrs early and were all seated together (4 of us). The plane is mostly all French. The seats were fine. The service was fine. Our return trip was the same. I would recommend the airline for those looking for a cheap flight.

XL Airways France customer review :  21 July 2010 by Vincent Leau   (France)

This company is a real cattle truck. I have taken different occasions to Corsica, Cancun. The trip is very long, the seat are too tight and flight is a horror.

XL Airways France customer review :  29 June 2010 by Ned Hopkins   (USA)

XL Airways France flies twice a week between Paris and Las Vegas. The flights are cheap - a bit over $1800 for Galaxie class, $700 for economy, both round-trip. Separate lines for Galaxie class made check-in a breeze, boarding was quick in Las Vegas, a mess in Paris. Seats in the small Galaxie class section, 27 of them on A330, were about what one would expect on a domestic AA or UA flight. Meals were decent and beverages were available throughout the flights. Cabin crew were friendly and helpful.