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	Wizz Air Customer review :  11 June 2013 by M Nicolescu    (Belgium)
	Rating : 9/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	CRL-OTP and OTP-CRL. Very good for a low cost, decent even in terms of legacy carrier standards. Their hold luggage policy is very generous - the limit is 32kg of hold luggage, which is more than any other LCC or legacy offers nowadays. Clean airplane, perfectly on time, gracious and very nice staff in Romania.

	Wizz Air Customer review :  7 June 2013 by C Holtschoppen    (UK)
	Rating : 7/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	W6 8002, London Luton - Vilnius, 24 May. Return, W6 8001, Vilnius - London Luton, 28 May 2013. I flew Wizz Air for the first time a couple of weeks ago. The crew were friendly and the plane was very clean. All in all I had a pleasant and safe flight - the only thing I would suggest is that they allocate seats to avoid the scrum. Would use them again.

	Wizz Air Customer review :  7 June 2013 by T Cassidy    (UK)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	LTN-BUD. Worst experience with any airline, 7 hours delay with no explanation, all they did was give us 2 food vouchers totalling 12 euros. We were only going for a weekend break and it was 4am Saturday morning by the time we got to our Hotel. Seats were cramped and uncomfortable and judging by the other comments here watch out for their luggage size scam.

	Wizz Air Customer review :  30 May 2013 by E Davis    (UK)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	After waiting at the departure gate at Prague airport for nearly 2 hours for a scheduled flight that had been delayed, we were given free meal tickets and told to return when called. However the call never came. We returned to the gate which had been closed and with a number of other disgruntled customers we were told by Prague airport staff that the airline had cancelled the flight, all Wizz Air representatives had gone and we would have to arrange our own way home. We were able to book a flight home with BA and the airport were able to find all customers free accommodation. I am grateful to Prague airport staff for their help, but Wizz airlines were abysmal.

	Wizz Air Customer review :  20 May 2013 by J Bishop    (UK)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	My wife is currently at Budapest airport with an unexplained 3.5 hr delay. They do not have not enough planes to cope with even the slightest problem, and their staff all go missing when angry punters are looking for them for explanations. When it comes to checking if your cabin bag is too big to take for free, they have lots of staff. When it works it's ok, but they are greedy and customer service stinks.

	Wizz Air Customer review :  17 May 2013 by J Bluen    (USA)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	My wife and I flew from Budapest to Frankfurt. Plane was on time. Everything else was poor. The flight cost was not the cheapest being about 130 for both, and having them charge you for every additional item. We were confused about the carry on requirement, and our one bag was too large, good on any other airline but a 30 expense on this airline, in addition to the earlier cost. They provide nothing in the 2 hr flight without you having to pay, no water, no peanuts, nothing unless you pay. The seating was the most cramped we have ever experienced, with some spacious seats in the middle, and you guessed it, you have to pay extra on the spot for those seats also. Overall a regrettable experience.

	Wizz Air Customer review :  19 April 2013 by J Medve    (Poland)
	Rating : 10/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	I flew from Warsaw to Budapest and back. The ticket was cheap, less than 20 EUR for both ways. The attendants were friendly, and the flight was on time. Altogether good quality for a reasonable price, I felt no difference in quality compared to many legacy carriers.

	Wizz Air Customer review :  17 April 2013 by Terri Leek    (UK)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Waited all day in departure airport with 'Delayed' message showing and no explanation. Then 'Cancelled'' appeared at 6pm and still no one from Wizz Air to explain. Eventually asked to pick up luggage and queue up at Menzies desk. After 1 hour queuing we were told by them to use our own phones to rebook if we wanted to get on next day's flight as their computer was 'down' No one there from Wizz Air to organise or apologise.

	Wizz Air Customer review :  15 April 2013 by Emiliano Morchi    (Italy)
	Rating : 8/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Regular on MXP-BUD-MXP route. All the journey apart from one leg were on time. The aircraft's are quite new and clean. If you're lucky you can get the plane with slim seats: it will entitle you to a decent legroom, otherwise with the old ones is simply inhuman. In my opinion that's the only bad point of this airline. The rules about hand luggage are not easy but, once familiar is possibly to cope with. The ground staff in this respect in MXP are very tolerant, while in BUD are strict and rude. If booked in advance the fares are really good, and the overall service is acceptable and better than Ryanair's. Let's say, if you go for a low-cost, is impossible to expect a high-class level, and Wizzair falls under this scheme.

	Wizz Air Customer review :  5 April 2013 by Thor H Killi    (Norway)
	Rating : 5/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Oslo (Torp) - Vilnius - Oslo (Torp). Wizz is a typical low cost. You get what you pay for, and nothing else. We chose to pay extra for XXL seat - and had lots of space. Crew was nice enough - but their English was a bit below standard.

	Wizz Air Customer review :  5 March 2013 by Sander van Kan    (Netherlands)
	Rating : 8/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	EIN-BUD-EIN trip. Good steady flights which were on time, only the flight to Budapest was slightly delayed, because of military traffic inbound for Eindhoven. Cabin crew was good, legroom was sufficient for 2 hours, but for longer flights to cramped. We choose Wizzair because of it's good price, and for the money was worth it.

	Wizz Air Customer review :  13 February 2013 by A Devane    (UK)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Luton-Gdansk. I'm 6'4'' and found that I couldn't fit in the seat as they are spaced too close together. I brought this to the cabin crew attention and paid £10 x 2 for my Girlfriend and I to move seats. On return trip I was stopped at gate by staff as my bag (cabin approved) was oversize and would have to pay £30. I explained that I had just flown out 2 days previous and had no problem with my bag size. She was rude unapologetic and robotic in her manner. After paying she handed me my receipt without so much as a thank you or sorry for any inconvenience. I sat twisted in the cramped seat with my right leg out onto the walkway. There was no way I was giving them another penny for extra leg room and to top it off the announcement at the start of the flight stated that 'our passengers comfort is our priority during this flight'. Definitely not value for money with all extras added.

	Wizz Air Customer review :  8 February 2013 by A Cervov    (Ukraine)
	Rating : 10/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Our first flight with Wizzair from Skopje to Memmingen and all was correct, there was no delay. Food was just for sale, but for a normal Price. Flight staff were very friendly. We can recommend.

	Wizz Air Customer review :  17 January 2013 by T Ivan    (Switzerland)
	Rating : 9/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	BEG-BSL-BEG. At first I thought the booking is somewhat odd with all the different fees, but once you get the hang of it it's ok. The plane was 1 hour late outbound, due to very cold weather and de-icing. I didn't really mind, at the price we paid we were ready to wait. The flight back was smooth. All in all except the seat comfort, I like Wizz.

	Wizz Air Customer review :  15 January 2013 by J Petersen    (UK)
	Rating : 9/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	LTN-BUD-LTN. Booking and web-check in were very simple, adding options such as extra legroom were easy to do, the plane looks heavily used but clean and we were early approaching Budapest and only late into Luton because of snow of which the pilot forewarned us about. Inflight service was friendly and helpful at both airports, you have to jump through more hoops than a normal carrier but pay the correct fees and you'll get an easy and trouble free flight. I'd recommend the extra legroom seats (which means automatic priority boarding) which are held by a stewardess until take off.

	Wizz Air Customer review :  15 January 2013 by D Tate    (UK)
	Rating : 5/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	LTN-PRG-LTN return January 2013. Plane clean and tidy. Legroom very tight and I'm only 5'9" - my legs touched the seat in front so must be hell for anyone taller than me. Outward flight landed early. Experience similar to other low-cost airlines. Agree with others that hand-luggage policy is draconian. Website charged us twice for bags during check-in and it is likely to take a long time to get the money back. Staff at Luton refused to help. On-board staff OK but I'd avoid buying the Romanian wine on offer if I were you - pretty vile. Return flight fine but delayed because of weather at Luton. Not their fault and the captain provided good updates. Mixed experience overall, but I'd avoid in future as they aren't actually that cheap when you've totted up the overall cost.

	Wizz Air Customer review :  7 January 2013 by I Romanenko    (France)
	Rating : 4/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Beauvais - Gdansk - Beauvais. Airport is far from Paris and difficult to get to. Very strange requirement for visa check for non-EU nationals (you have to present yourself to the check-in desk). Outbound flight was an hour late with no excuse from staff, inbound flight 15 minutes late. Staff are generally rude and unfriendly. Would avoid in the future.

	Wizz Air Customer review :  3 January 2013 by G Stevens    (UK)
	Rating : 6/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Impeccably clean plane. Left Prague early and arrived 25 minutes early in Luton. Crew efficient but seat pitch / leg room horrendous for someone who is over six feet and luggage policy is draconian. However, excellent value for money but why can't they allocate seats to avoid the boarding scrum.

	Wizz Air Customer review :  29 November 2012 by Gary Colburn    (UK)
	Rating : 7/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Warsaw-Liverpool. A decent enough plane, flight took off on time and service was brisk and efficient. My only gripe was the seating which is totally inadequate for people over six foot, fortunately this was a short flight. I will pay for extra legroom next time!

	Wizz Air Customer review :  29 November 2012 by M Marms    (UK)
	Rating : 6/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Luton to Budapest. On the way out all was fine apart from the smallest legroom I have ever encountered on a plane. However, on the return leg things were different. All seemed to be going very well, they started checking us in an hour before the departure time and we went down to the busses for boarding (or so we thought). However, we were crammed into the bendy bus. We were crammed in like sardines with small children and parents all mixed in. It was dark and cold outside and they kept us cooped up in there for over 30 mins. Away we went without a hint of explanation let alone an apology. I can only assume the way Wizzair have got round their debacle with the airport is to use their busses as waiting areas prior to boarding. It was a shame really because the other parts of the flight were perfectly acceptable and the cabin crew fine.

	Wizz Air Customer review :  26 November 2012 by T James    (UK)
	Rating : 8/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	LPL-VNO. Boarding was similar to Ryanair's and on time. Aircraft clean and seemed to be very new, however the seats were very thin and I could feel the tray table behind me (bit uncomfortable and irritating to be honest). Staff very professional but spoke to me first in Lithuanian on both legs, this did annoy a few English speaking passengers. Menu prices very reasonable, regular flight deck announcements and no pre recorded announcements, everything done by the crew except the audio safety demonstration. Again I had great difficulty understanding the English. Was worried about the small bag allowance, but didn't have a problem with my bag with the larger dimensions, however I was checked at Liverpool and it did fit when squashed into the stand. Both flights on time, fare reasonable and aircraft immaculate, what more could you want from a flight?

	Wizz Air Customer review :  8 November 2012 by C Piper    (UK)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Sometimes cheaper than other options, but do take care, by the time you've added the extras they might not be. My flight to Barcelona was delayed 4 hours due to a fault with the plane. By the time we arrived, public transport had ended and we were stuck with either a hotel bill or hefty taxi bill. All they offered was 30€ in vouchers towards another Wizz Air flight, but you can imagine I'm not too keen on taking the risk of being dumped again! Saving probably isn't worth the hassle.

	Wizz Air Customer review :  8 November 2012 by M Nomarhas    (Australia)
	Rating : 1/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Larnaca to Budapest.  Our cabin bags were checked by WizzAir staff on checkin as well as check in bags.  They confirmed our cabin bags were suitable weight and size. When we're about to board they told us they weren't suitable and had to pay 60 Euro cash or we couldn't board. Emailed WizzAir to complain and they take an unacceptable amount of time to respond.  By packing so many people into the plane the legroom is uncomfortable and there isn't enough space for each persons cabin luggage to go into the overhead compartment.  Works out 5 bags for each 9 seats. A cheap flight ends up being expensive when you add in the bags for checkin and the payment charges as well as the booking charges. Save your money and go a proper airline.

	Wizz Air Customer review :  26 October 2012 by G Mather    (France)
	Rating : 0/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Beauvais to Warsaw Modlin and 20 min before landing we were re-routed to Gdansk. The fog was not their fault. However, upon arrival there was no one to give any information. Finally they announced they were going to bus everyone to Warsaw giving no option to anyone. I was with a disabled person who could not take the bus. The plane flew back empty to Warsaw the day. I had to reschedule my flight and was charged 150 euros for a 14-min call and pay full fare for return flight. Never fly with this company. Beware.

	Wizz Air Customer review :  25 October 2012 by Tom Jackson    (UK)
	Rating : 9/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	VNO - LPL. Waited 45 minutes with 150 other people at the bottom of a flight of stairs after boarding isn't something myself or other passengers enjoy, luckily I managed to sneak in front of a few passengers upon actually boarding the A320 itself. Onboard absolutely no complaints, friendly cabin crew and a smooth flight. Would use again if going to VNO.

	Wizz Air Customer review :  24 October 2012 by N Holdsworth    (UK)
	Rating : 7/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Gdansk - Turku. I recognise all the comments here about the rigid enforcement of the baggage rules, but at the end of the day this is the flipside to cheap fares. Its getting worse now with fees for cabin baggage, Wizz are apparently the first European airline to do this. For this one hour flight I really couldn't fault Wizz Air, the seats were a lot more comfortable than Ryanair. It was just a regular low cost flight as far as I am concerned. My one gripe is that the online check in on their website is very confusing and the boarding pass looked rather unclear. It doesn't give you a great deal of confidence in the airline.

	Wizz Air Customer review :  24 October 2012 by J Leigh    (UK)
	Rating : 2/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	I travelled from Bourgas/Luton 2 weeks ago on what seemed like a new plane. It was the most uncomfortable ride I have had on a plane.  The seats did not recline and you were sat upright all the time.  The leg room has been cut down, they have done away with then recess to put your bits and pieces in and the food tray has no dip for a drink, consequently, drinks are sliding about all the time and you are forced to hold it in your hand. The seats were not made of fabric but some kind of leatherette material and were hard. All this I presume is to get a few more seats in and make more money.

	Wizz Air Customer review :  13 October 2012 by C Forestier-Walker    (UK)
	Rating : 1/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Luton to Budapest. Aware of the draconian application of the carry on dimensions I measured mine and it complied. Boarding was announced, only to be followed by ground agents walking the line and selecting many to fit their bags into the 'box'. I made it with a firm boot, but was disgusted to witness an elderly lady failing by a minimum margin. We all helped with plastic bags and someone found a bin liner. Result - lady lost her bag but the PR for Wizz was appalling. Note that they have now changed their baggage policy which is full of anomalies with different dimensions apparently qualifying as 'free' as well as a myriad of complications. Be warned- this is a money making scam. Good news is that I have booked another flight to Budapest with easyjet and it was cheaper!

	Wizz Air Customer review :  9 October 2012 by M Bacon    (UK)
	Rating : 5/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	VNO to LTN. The flight departed 6:10am, in the cabin there several misbehaving passengers. Despite the warnings from flight attendants several men were getting drunk during the flight. They brought their own drinks onto the plane and were loud and disturbing. They verbally abused flight attendants. Sad thing is that the crew did not take it seriously and did not take it further to police in LTN. I understand that such actions would have caused delays for the airline.

	Wizz Air Customer review :  8 October 2012 by J Monro    (UK)
	Rating : 1/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	We fly often with Wizzair, and this is purely and simply on the grounds of cost - it is the cheapest currently available. As an airline, it has a truly dreadful attitude to its customers and deserves to go bust, which it no doubt will in due course. A couple of examples: 1. Wizzair has routinely texted passengers, warning them to arrive "at least three hours" before their flight "due to congestion" at the airport in question. This has always been untrue and merely a ruse for the company's convenience. My wife and children, unwise to the deception, arrived three hours before an early morning flight from Warsaw to Luton in early January, and found the airport was not even open and they had to sit outside in the freezing temperature for two hours. 2. The hand luggage rule is being applied in a manner which can only be described as inhuman. On a recent flight from Warsaw-Modlin to Luton, many passengers were forced to leave whole cases behind rather than pay the draconian penalty fee for being few centimetres oversized. The Wizzair staff were curt and rude, and entirely indifferent to their plight. As soon as a cheap alternative becomes available, we will leave this nasty little airline alone.

WIZZ AIR customer review :  25 September 2012 by O Haram    (Norway)

VNO - SVG. Very cheap fare. New and clean aircraft. Friendly and efficient staff. Onboard advertisement a bit bothersome but fair enough the fare considered. Arrived 20min ahead of schedule. Will definitely fly Wizz Air again.

WIZZ AIR customer review :  18 September 2012 by Simon Smith    (UK)

LTN-CLJ (and back). Now I read a lot of reviews on Wizz Air and was very reluctant to travel. However having travelled to Cluj and back this weekend with them, I have to say I was wrong to doubt. For everyone who complains about the luggage charges can I suggest they read the conditions carefully. They are very clear about the size of luggage. I booked priority boarding and extra leg room. Boarded fine, got the seats, plenty of room. Plane pushed back on both trips dead on time and left without a hitch. Ok the cabins are low cost and no frills - don't expect more but the staff I found to be smart, highly presentable, professional and assertive with customers who tried to pull a fast one with the seating. I cannot complain at all. I'd fly with them again.

WIZZ AIR customer review :  18 September 2012 by J Rodder    (UK)

Luton to Warsaw Modlin. £29 for my ticket, including taxes, on time departure but the usual departure scrum and panic to board. Surprisingly easy to get from Modlin airport to Warsaw centre by taxi, even at an extra 130 zloty on the flight price (£25). A decent low cost service.

WIZZ AIR customer review :  18 September 2012 by Beata Konikowska    (Poland)

I had two passable trips with them in the past, but they are getting worse and worse. Now you have to pay a charge for payment itself - be it credit card or bank transfer or payment at their own airport office. The cabin luggage dimensions are treated extremely strictly, - 3 cm more depth at the bottom of my trolley suitcase was the reason for forcing me to check it in. But what really crossed my red line was the minimum distance between the seats on the flight from Glasgow Prestwick to Warsaw - taller people had no room for their legs, only the really slim ones could open their tables in full, and any movement out of/back onto the seat was a fight. Considering that with the charge for check-in luggage and all other fees the tickets bought two months before the flight were EUR 180 pp, I really don't see the sense of using such a carrier in future.

WIZZ AIR customer review :  17 September 2012 by D Ternak    (UK)

On today's flight from London, Luton to Budapest (the same carry on that was fine from Budapest to Luton) which is always used for travelling, seems like because the plane wasn't full got charged 52 Pound each so for two people it coasted 104 Pound. Not the way to make up many for the empty seats, better service, and even treatment helps.

WIZZ AIR customer review :  7 September 2012 by John Cars    (UK)

I was lucky it was on time, but I've heard horrible stories. Flew to Riga, be careful about boarding at Luton, they make you pay for any hand luggage, even though mine seems to fit for Easyjet and Ryanair. I would not fly them again, they charged me in total 90 pounds extra. Just spend some extra pounds on a proper airline.

WIZZ AIR customer review :  31 August 2012 by Jupp Schmitz    (Germany)

Flights to and from GDN on time, aircraft reasonably clean. Typical LCC with à la carte service. One has to be careful when booking required extras, then check-in and baggage procedures are absolutely hassle free. Legroom for me (I'm 1.95m) non existent, but I knew what to expect and it was bearable on a 1.5hr flight. The only negative aspect: The on-board announcements of the flight crew were utterly incomprehensible. Even knowing the phraseology and having no problems understanding English, I hardly understood more than a couple of words. All in all not the most pleasant in-flight experience but well worth the money.

WIZZ AIR customer review :  29 August 2012 by J Warren    (UK)

LTN-TSR-LTN. Both flights on brand new airbus A320 aircraft. Boarding was quick and efficient on the departing and return flight and cabin crew both ways were helpful and attentive. I found their seating reasonably comfortable, far better than Ryanair's but the thing that really lets Wizz Air down is the incredibly tight leg room slots which are actually tighter than Ryanair's. All in all, the experience was very good and efficient, both flights departed on time and arrived 20 minutes ahead of schedule. I will definitely continue to fly Wizz Air for their good service, reliability and cheap pricing.

WIZZ AIR customer review :  29 August 2012 by S Grahame    (UK)

Luton to Katowice return. We had no problems, and flights were on time. I booked priority, and in both cases, it actually meant something and our boarding was smooth and unrushed. Beware that some staff are extremely picky about the size of hand luggage. Mine, including wheels, was measured carefully before I left home, and was well within the dimensions on the website. Yet it didn't fit inside their measuring gauge at the airport. I was lucky and got away with it, but others didn't.

WIZZ AIR customer review :  22 August 2012 by Luke Derbyshire    (UK)

London- Cluj. Flight cheaper than any other flight by quite a significant amount, on time, direct and baggage was quickly distributed onto reclaim after. Food was much cheaper than other so called budget airlines, and magazine much more interesting.

WIZZ AIR customer review :  15 August 2012 by Chris Blackwell    (UK)

Beware the hand luggage "container" is smaller than Ryanair and EasyJet. Totally inflexible with regards to changing flights. Legroom has to be worst in it's class. Cabin staff rude. Will never fly with them again.

WIZZ AIR customer review :  13 August 2012 by Ruth Brown    (USA)

Check-in at Budapest airport takes forever, even with a printed boarding pass. You must check in with only the agent handling your particular flight. Agents are not helpful, were not sympathetic to the fact that we waited 30 minutes and then discovered we were in the wrong line. This is a very inefficient system and not customer friendly. Once we got on the plane, everything was fine.

WIZZ AIR customer review :  10 August 2012 by E Ran    (Lithuania)

Travelled from Vilnius to Cork and from Liverpool to Vilnius. Nice interior and pleasant staff - surprisingly better than Ryanair.

WIZZ AIR customer review :  26 July 2012 by Kenneth Mackie    (UK)

LTN - BRQ round trip. Website was a bit clunky as was web check in but got there in the end. Outward flight departed and arrived on time. Web check in down on the return but got a text saying I could check in at airport with no charge. No problems there. Return flight departed early and arrived 20 minutes early which was a bonus. Flights full, not much leg room, cabin crew friendly, excellent value for money. No problems using them again if you accept they are what they are.

WIZZ AIR customer review :  25 July 2012 by J Peart    (Finland)

Turku-Gdansk with the return leg being delayed 9.5 hours. Initial delay was for 5 hours and then we came back to check it was told it would be still hours longer. Flight left at 01.10 in the end. Only 4 euro coupons were available but only on request. From three separate Wizz air flights leaving Gdansk in the afternoon and evening, 3 were delayed from anything over 5 hours.

WIZZ AIR customer review :  16 July 2012 by R Oaten    (UK)

LTN to Tg Mures and return over 7 day period. Good cabin crew on both trips, service slick, clean aircraft, seating a bit tight especially with a teenager in seat in front fidgeting all the time. No problems boarding or disembarking, good baggage allowance. Overall a good experience and ahead of some low cost carriers.

WIZZ AIR customer review :  16 July 2012 by A Mark    (Hungary)

BUD-EIN-BUD. Online check-in worked well, both flights were on time, the cabin crew was friendly. Legroom is not too spacious, but as for a low-cost carrier, the airline is absolutely great in my opinion!

WIZZ AIR customer review :  16 July 2012 by Daniel Winters-McAppion    (Australia)

First time passenger of Wizz from Eindhoven to Gdansk. 1 hour 59 minute delay (over 2 hours and you get a €100 credit). Was prepared for, and paid, for slightly oversized hand luggage to be checked in at counter. Had priority boarding. Comfortable plane, delightful staff.

WIZZ AIR customer review :  10 July 2012 by I Popescu    (Romania)

OTP-LTN-OTP. Departure was 2 hours delayed, gate stuff rude and unprofessional at Otopeni International Airport. Low quality for this airline!

WIZZ AIR customer review :  2 July 2012 by A Bland    (UK)

London Luton - Belgrade return. The airline kept changing the days of travel (not just the times) 'for commercial reasons' which was very inconvenient and cost me lots of extra money in terms of hotel and other related travel expenses which I can't get back. My advice would be to steer well clear. A nightmare of a company - you don't know whether you're going to get where you've booked with them (or get back).

WIZZ AIR customer review :  2 July 2012 by G Povilaviciute    (UK)

The website was down for two days and I was unable to print my boarding card myself as planned. Upon arrival at the airport I was told that I should have called the customer services number at 1GBP per minute to ask why is the website not working. Then I had to pay extra for airport check in and by the time it was 30 mins left before the flight and I got refused boarding. No refunds given, nothing! The worst customer service ever.

WIZZ AIR customer review :  26 June 2012 by C O'Flynn    (UK)

I travel regularly between Luton and Kiev. Since transferring destination airports from Borispol to Zhulyany, the trip has been made so much more convenient and cheaper to get from airport to the centre of town. WizzAir has a long way to go in terms of customer satisfaction - it has appalling customer support, it hides costs on its web site, the aircrew seem to have to undergo a humour bypass to get their jobs. They cannot always speak sufficiently good English to give an effective safety demonstration when on-board, they are very rigid regarding printing boarding passes and, in Luton at least, appear paranoid about the size and weight of hand luggage (the Kiev end was far better). All in all, it is not a pleasant, stress-free experience travelling with them but will I use them again? Yes, until the new international terminal at Zhulyany airport gets spoiled by too many passengers or another, better airline starts flying into Zhulyany. Then I might be able to avoid travelling from Luton, which I dislike intensely.

WIZZ AIR customer review :  25 June 2012 by B Vancurova    (UK)

LTN-BRQ return. I am very happy with Wizz Air. Flew many times with them to and from Brno. Crew always smiling and happy. One flight was cancelled due to Fog and we were offered overnight accommodation and flight first thing in the morning from Krakow. I was impressed by this service from a low cost airline.

WIZZ AIR customer review :  12 June 2012 by J Gehrmann    (Australia)

We travelled from Luton to Targu Mures in Romania. It is a must to purchase priority check-in/seating. The queue at the regular check-in counter at Luton was unbelievable for 6am on a Sunday morning. Priority check-in allows you to go to a separate queue that is much shorter. Staff were friendly and efficient. Make sure that you only have one piece of carry on luggage. My wife and I both had a carry on bag and smaller hand bag each. We had to stuff the smaller into the larger. You must ensure that your carry on bag fits within the specified dimensions. We witnessed one poor fellow whose carry on case was within the specified dimensions except for the small wheels. He was made to pay the 50 Euro excess. Boarding was speedy - the aircraft appeared to be brand new - the inflight service ok - the flight was smooth and the exit in Romania was uneventful. Overall recommended, but watch for the traps.

WIZZ AIR customer review :  11 June 2012 by Mickael Chia    (Malaysia)

With Internet check-in, baggage drop was fast and easy. Boarding pass given. Departure was about on time. FA all unsmiling. One guy's occupation seem to be wholly to prevent people from sitting on the exit row - 10 euros more if you want to sit here. Flight announcement in English was in a rapid, staccato tone which delivered little information. If I didn't know better I'd think that knocking on the metal part of the seat causes the life-jacket to pop out.

WIZZ AIR customer review :  11 May 2012 by Gabor Simon    (UK)

LTN-BUD-LTN. I was very unfortunate to try and travel with this airline for a one-night family visit to Hungary. Flight delayed almost 7 hours. 3 completely different types of information given, by arrogant ground crew misleading passengers. Refusing to take any responsibility and giving an 8 pound voucher Wizzair has declared the situation solved. An additional issue was a drunk passenger, admittedly not the airline's fault, who had to be taken off the plane adding another 45 min to the delay. I was 'lucky' just to travel to BUD, but many people with small children wanted to travel onwards but with no option at 00.30 am. Wizzair did not have any solution ready for these passengers.

WIZZ AIR customer review :  2 May 2012 by P Livingstone    (Canada)

Charleroi (Brussels-South) to Belgrade - one way. I got a very low priced from the somewhat inconvenient airport just north of Charleroi which I booked a little less than 2 weeks before. The order in which passengers boarded was a bit confusing and the person ahead of me had a bag that was too big - he wasn't asked about it or charged. The seat was tight and there was no regular pouch in the back of the seat in front of me to put things in. Fortunately there was no one sitting in the 2 seats beside me so I still had plenty of room. The flight itself was on time with a professional and friendly multilingual crew. All in all a positive experience.

WIZZ AIR customer review :  16 April 2012 by David Anstis    (UK)

I fly LTN-Riga on a very regular basis and always use Wizz Air. Never had any punctuality problems, airline staff always polite and friendly, and planes are modern and clean. Website is clear and easy to navigate, although communication possibilities could be improved - I looked for somewhere to submit a compliment and could not find anywhere suitable. Only complaints are that the range of sandwiches could be improved and, for regular fliers, would be helpful if the passenger information could be retained within the system and not have to be re-entered each time.

WIZZ AIR customer review :  11 April 2012 by F Drossaert    (UK)

LTN-WAW-LTW. I am only 1.81m and I am struggling to get in the seat. One could argue that you get what you pay for, but this was not even a cheap flight, since it was around Easter. I would rank Ryanair and Easyjet to be higher in the comfort section. For the rest it was okay, staff seem friendly, although I was annoyed that £5 equals to €5. The worst was that twice we had to wait over 30 mins for our luggage after landing.

WIZZ AIR customer review :  3 April 2012 by D Leston    (UK)

LTN-BUD-LTN. Poor website, difficult to navigate and misleading headline pricing, which is subject to numerous add-ons. Online check-in process and printing of boarding pass confusing. Outward flight on time on brand new A320, return delayed for 3 hours, no information or explanation given. Typical LCC experience, although easyjet seem to get it right more often than not, why can't others follow their example?

WIZZ AIR customer review :  3 April 2012 by M Lamou    (UK)

Very little leg room. Unable to check-in online, as a result we were forced to check-in at the airport, for which they charged us 14 EUR each. I understand why they charge this, but 14EUR is a bit high. Carry-on limit is very small, and applied inconsistently. Common-sense is ignored.

WIZZ AIR customer review :  6 March 2012 by Viktor Georgiev    (Bulgaria)

BCN-SOF-BCN. Having flown a couple of times from Sofia, service is good for the price you pay and the relatively long trip (approx 3 hours). Flights were delayed because of the snow but at least we were taken to the final destination. Cabin crew polite and managed to smile.

WIZZ AIR customer review :  20 February 2012 by D Woods    (UK)

Luton-Prague return. Planes were in very good condition and inflight service prices were in line with what you pay in an airport terminal rather than being extortionate. We'd booked the priority boarding option and this was worth it to ensure seats within the first 4 rows of the door. If prices were right I'd definitely consider for future flights.

WIZZ AIR customer review :  11 February 2012 by S Houseman    (UK)

In the past I have been very nervous of flying 'budget' airlines. Just come back from Prague, flight out slightly delayed, but bearing in mind there was snow and fog forecast that was not surprising. Air crew smart, polite and friendly. The plane was clean and well maintained. If I had to make one criticism, on our returned flight the chief Stewardess was not English and was extremely difficult to understand her.

WIZZ AIR customer review :  31 January 2012 by Roger Nixon    (UK)

Luton-Gdansk. We are regular passengers 3-4 times annually. Aircraft's are good and generally punctual: Luton check-in staff OK. New seating configuration is awful for anyone over 1.83m but the rigid backs avoid having one's neighbour's head in one's throat! Flight attendants very courteous and helpful but passengers might find things even better if they simply speak English more slowly. Very good value for selective travel arrangements.

WIZZ AIR customer review :  29 November 2011 by M Dyrbus    (Poland)

KTW-DTM-KTW. Very quiet and new looking planes, enough space on both flights. On time even though we had to stay in Katowice for 20 mins because the airspace was busy. Very nice Cabin Crew, both pilots spoke to us on both flights, we had seats in row 2 because we had Priority Boarding- very nice if you want some extra space for legs. The tickets cost us about 85€ for 2 people return, with priority and 2 pieces of luggage.

WIZZ AIR customer review :  22 November 2011 by L Kowalewski    (UK)

LDN Luton to CZK Praha. No problems at all. There were no long waits or hand luggage assessment and the plane and flight were both clean and smooth. Excellent service from cabin staff, I would not hesitate to fly them again.

WIZZ AIR customer review :  17 November 2011 by Henry Tib    (Australia)

BUD-NPL. Flight on time, cabin crew pleasant and jovial with passengers, for the air fare paid great value and service.

WIZZ AIR customer review :  28 October 2011 by W Norman-Walker    (UK)

I fly every weekend LUT-BUD-LUT. Flights are pretty much on time now, a few years ago they suffered a lot of problems. The crew are polite and helpful and the cabins clean but basic. All in all a very good no-frills service.

WIZZ AIR customer review :  25 October 2011 by Chris Dowling    (UK)

Luton-Belgrade. It's like a game, know the rules in advance. Check to see everything your going to be charged for before you pay. Always pay the £4 each way fee for extra leg room, unless you are under 5 foot 4 tall, it's so worth it. The hold baggage allowance is generous at 32kg but you pay for it, but hand luggage is free and therefore closely watched so don't get greedy with either the size of the bag or weight (it's 10kg max). The planes are new, cabin crew are polite but obviously trained to try and sell as much as they can during the flight. Ground staff were okay and overall had a pleasant trip. Only downside is Luton Airport, I was embarrassed. I will pay the £3 in future to go through the priority security check, I queued for 20 minutes last time, not a school holiday and it was 7am! Disgraceful.

WIZZ AIR customer review :  18 October 2011 by Sarah Smith    (UK)

Luton-Warsaw-Luton. Cabin crew friendly and efficient, plane clean and new. Seat pitch is awful and very cramped. Fortunately the seats don't recline, but tall/large people should consider paying for extra legroom seats. You need to stick to the rules - check in online, print passes, hand baggage only, etc. if you want the best deal. But I liked Wizzair and would fly with them again. Good quality for the price, and much better than Ryanair.

WIZZ AIR customer review :  17 October 2011 by Ian Stanley    (UK)

The booking process is very cumbersome and the hidden fees are a rip off. £5 for each leg of the journey, plus a further fee for each person, so a simple return journey attracts three booking fees. A scam. And then when you try to print the boarding passes the website is very clumsy and pointlessly pedantic, and often doesn't work at all. If the website will not work, but I arrive at the airport without a boarding pass, I suppose there will be more trouble. This is not a low price airline, just low quality. However, I do applaud the non-reclining seats in this tight spacing. At least I do not have some selfish person reclining their seat in my face.

WIZZ AIR customer review :  17 October 2011 by P McCarthy    (UK)

LTN-PRG. Despite other comments, found getting through Luton very easy for this evening flight. No delays and boarded with free seating towards the end. Was asked by other passengers if I would swap several times. I was impressed by plane, crew, menu, the price and punctuality. However the seat was the most cramped I have ever experienced and was impossible to sit comfortably in. . So despite the many positives, I would not recommend wizz based on this trip.

WIZZ AIR customer review :  29 September 2011 by M Feldon    (UK)

Flights both ways were on time, staff at check-in and Luton Airport and onboard were polite and friendly, planes were clean and tidy and for a budget airline I was impressed.

WIZZ AIR customer review :  27 September 2011 by Y Kahanovych (Ukraine)

Kiev Zhuliany to Simferopol. Check-in was fast, however desk staff need some training of politeness. No trouble at boarding despite no allocated seat. Plane tidy and spotless. Crews were skilled and professional. Seat pitch was tight. Food and drinks were available at high prices, so opted not to have breakfast onboard. Departed and arrived ahead of schedule. I appreciate their free 32 kg baggage allowance on domestic route. Seems to be the most generous in the industry for short haul flights. Overall good and consistent. And bring your own food or eat before flight.

WIZZ AIR customer review :  23 September 2011 by D Orton (Serbia)

I travel frequently between London and Belgrade. They are obviously a budget airline but in my experience are the best of that bunch. I've had a few delays, but no more than one would expect, although they're admittedly quite bad at keeping passengers informed in such cases. I think the inflight staff are friendly with good language skills. I have on occasion heard stewardesses being a little short with drunk Englishmen on stag parties (watch out for the Friday flights!) but who can blame them for that.

WIZZ AIR customer review :  22 September 2011 by R Eveleens (Netherlands)

EIN-SOF-EIN trip for 66 Euros. Good value for money, outbound departed and arrived on time, inbound landed 30 minutes early. Seats are tight, but aisle seats are okay. Flight crew ok, and general atmosphere nice, no pushy sales pitch for the inflight catering. Would recommend this airline for city trips.

WIZZ AIR customer review :  21 September 2011 by F Agozzino (Italy)

NAP-BUD-NAP with a group of 12 people. Departure was on time, gate staff rude and unprofessional at Budapest Ferihegy airport. They find any excuse to charge you for additional hand baggage. I was charged 60 Euros for a small piece of baggage, I was obliged to pay cash as they were not ready to accept credit cards. 2 hours delayed departure on the second leg and uncomfortable old fashion non reclining seats. It is not really a low cost airline - poor quality for money.

WIZZ AIR customer review :  16 September 2011 by P Kowalski (France)

BVA-POZ-BVA and POZ-BOJ-POZ inbound 20 mins ahead of schedule each time, outbound on time. I have nothing to complain, lack of soap in the toilet in one of the legs but it can happen anywhere. Surprisingly no hassle with hand luggage, smiling, helpful crew. Captain informed of the flight details in English and Polish. Would fly again if the fare is low because you simply get what you paid for.