WIZZ AIR customer review :  11 November 2009 by Laszlo Wagner (Hungary)

Barcelona to Budapest - a very good experience, much better than a previous Wizz flight from Budapest. Check-in was fast and hassle-free, everything on time, cabin crew polite, and even the flight was smooth, giving stunning views of the Alps.

WIZZ AIR customer review :  24 October 2009 by D Smith (UK)

Luton to Warsaw return. New nice plane but what a shower for a crew, no greetings at boarding, surly and miserable with no attempt at communication with pax through the flight, just hid away. Not lo-cost anymore. On our return trip, plane more cramped/reduced leg room, but this time a happy crew, what a difference.

WIZZ AIR customer review :  22 October 2009 by D James (UK)

Warsaw - Liverpool 4th October. Booked for a party of 10 people. Only found out that the flight had in fact been changed to a different day when i went online to book an extra passenger in July. Never received any official contact despite them having email and phone numbers. Phoned their expensive, and queue laden phone line, eventually got through to have the changed flight confirmed. Asked for a refund, firstly they tried to refund me "credit" to use again. Then they eventually agreed to refund me. Few weeks later, no refund, phoned the hotline again to be told they couldn't refund me without my bank details (with international codes - didn't mention this in original call). Phoned my bank, then phoned them again. Assured a refund in a week. Nearly a month later (and getting close to the flight day) still no refund - phoned their hotline again to be told they needed more info. Money eventually recieved in full, but they made good money from me with their premium rate number. Wont try to fly again.

WIZZ AIR customer review :  19 September 2009 by John Hayler (UK)

LPL-KTW Return. Average low cost experience. This airline's standards lies below Easyjet and above Ryanair. Stampede at the gate to board both ends, as there is no allocated seating. There is priority boarding which half the plane will pay for. Seats vary from aircraft to aircraft. On the way out, they were quite comfortable and reclined, on the return, they didn't and were uncomfortable for a 2.5 hour flight. Flight crew are pleasant, but watch the onboard drinks/snack prices. €4.00 for an anaemic sandwich. For the way back you would be much better advised to purchase something in the departure lounge to take on board as the prices in Poland are much cheaper. For £25.00 return inc tax I could not complain, although I am aware passengers are currently paying far more than this for flights on this route.

WIZZ AIR customer review :  8 September 2009 by K Brown (Romania)

Luggage allowance is 15kg each - this is smallest amount by far and where they make the extra money. Priority boarding is a waste of money - everybody gets on the same bus. Total up the extras and you might as well us a normal airline and get better service. Used to use them quite a lot, however very disappointed at how bad things have gone over a period of time.

WIZZ AIR customer review :  5 September 2009 by B van der Woude (Netherlands)

Eindhoven to Prague. It's a new world opening up for you, when you compare it with Ryanair. WizzAir have leather seats, friendly crew and not an enormous load of advertisements on board. I wonder why people pay for priority boarding and then take a regular seat at the window. We boarded the plane last and took an emergency row seat - double the amount leg space!

WIZZ AIR customer review :  31 August 2009 by J Eckstein (USA)

Prague-Beauvais in August and everything went smoothly. One warning in PRG, "priority boarding" means first on the bus to the plane, not necessarily first on the plane, so perhaps it's not worth paying for. Beauvais is a very small airport, but consequently very easy to navigate. Ours was the only aircraft there at the time of arrival, so it didn't feel crowded and we got our luggage and were on our way in good time. The bus to Paris took about 65 minutes, which was 10 minutes less than advertised. Maybe we were lucky, but the flight was a great value for the money.

WIZZ AIR customer review :  31 August 2009 by T Besler (Czech Republic)

PRG BVA and back. Pleasant experience, good value for money. New, clean A320 on both legs, reasonable prices for refreshment, young crew.

WIZZ AIR customer review :  17 August 2009 by Iain Williamson (Saudi Arabia)

Turku to Gdansk a very useful route for me. Again a good flight with a young professional crew. The A321 is a good aircraft and Wizzir always maintains clean planes. Have used them regularly and am sometimes disapointed with canceleld flights moved to different days but have come to understand that this is all part of a risk strategy in keeping costs down. Cabin crew fine if not always present, but then this is a low cost airline so no food expected.

WIZZ AIR customer review :  12 August 2009 by S Hollands (UK)

BBU-LTN. No longer Lo-Cost price but poorer than Lo-Cost service. Bucharest Baneasa Airport is little more than a bus station. At our departure time, there were 5 flights departing within a half hour period, yet the 3-gate area that serves all departures only had around 100 seats. At Luton, the Wizz transfer that was booked simultaneously with the tickets was scheduled to leave 40 minutes after arrival, and yet hadn't shown up over 30 minutes after scheduled departure.

WIZZ AIR customer review :  12 August 2009 by A Rogers (UK)

LTN-KTW return trips - sometimes good, sometimes bad, but they got us to where we were supposed to be! I think the best flights are between Katowice and Luton as this is one of Wizzair's main routes, they do ,not seem to cancel or delay these flights. The planes are clean and new, cabin crew friendly. Like all the cheap airlines, read the small print carefully when you are booking and you won't have any nasty surprises. Wizzair have lots of add-ons as you book - my only fear is that they are trying to expand routes too much, which can lead to cancellations and delays.

WIZZ AIR customer review :  13 July 2009 by J Short (UK)

There was no control of the queueing at Borispol (even though some of us had paid a little extra for ‘priority boarding’ and had stickers on our boarding passes to say so). The cabin crew were more friendly towards each other than to any passengers. Worst of all, when we were arriving at our gate in Luton, they ignored people leaving their seats and taking down their hand baggage. They made the obligatory notice over the intercom but that was simply going through the motions with no concern about whether people listened and obeyed or not.

WIZZ AIR customer review :  26 June 2009 by S Gregg (Spain)

MAD-BUD. My advice: pay that extra 5 euros for the emergency exit. Its worth it even only for skipping that stupid queue. Clean A320, no recline, outrageous food prices, FAs very nice. Flight experience the worst - not a fault of Wizz but other passengers, some people simply can't behave according to normal human standards. Funny thing is now they usually are more expensive on the MAD-BUD route than Malev, with the later doing biweekly promotions and flying for about 70% of what you can expect to pay on Wizz.

WIZZ AIR customer review :  25 June 2009 by G Chinn (UK)

Varna - LTN. Modern plane, left and arrived on time. Seats not too cramped for a budget airline. Staff friendly enough and efficient. Good value. This trip features near the top of my budget airline experiences.

WIZZ AIR customer review :  14 June 2009 : by Laszlo Wagner (Hungary)

Budapest to Gothenburg. Went through very strict luggage check upon checking in. I had no problems with my hand luggage, but plenty of others did - every piece was weighed and had to be squeezed into a frame to check size, with the frame used being smaller than standard ones for other airlines! Everything went on time though. Those paying for express boarding got to board only the bus from gate to aircraft first - afterwards they were still on the same bus as everyone else, rushing for their seats on the plane. Cabin and seats seemed OK.